Rose Wholesale
156 reviews
- Slightly small
Shocking online shopping – All products are cheaply made . Sizing is all wrong XL - size 10 Aust . I am never buying from here again ! picture was knitted jumper I received thin material ...tried to contact Rose but there is no contact details no email/ be careful of this name above Show details
Took months longer than they said and were damaged when they came – Ordered over $400 worth of toys early November. Arrived in March mostly damaged. Tried to contact them and get refund - no response. Really disappointed! I will never use this company again. Show details
Ignored – I ordered cufflinks and jewellery from this website in November last year and am still waiting. I have send them 2 emails asking for information regarding the delays with zero response to both enquiries
In-depth reviews
No Christmas dress for Christmas. Thanks Rosewholesale – Rosewholesale were advertising a lot on facebook their Christmas dresses. So I decided that would be something different for Christmas Day. I ordered my dress 6 weeks before Christmas, so had plenty of time for it to arrive by their dates for the time to allow for delivery. Because the dress was so cheap I included insurance and tracking. 2… Read more
weeks After my order I emailed them asking for my tracking information as I had received nothing. I was then informed when the item is restocked it will be sent out. They were still advertising on Facebook at this time. Then the same day I was informed that my item had been shipped out, but still no details for me to track my item. Another 2 weeks later I emailed again wanting the information to track my order as I still didn't have it. It was then I was given the information only to discover my order had not been shipped out weeks ago as they stated in the email, it had only been dispatched from the PostNL 3 days ago.
So NO dress for Christmas this year. Not sure if I will still fit into it next year.
I will not be ordering anything else through them again, no matter how good the dress is(when I receive it).
Excellent shopping experience – I found rose wholesale by accident while searching the internet and I am very Glad I did. I had a look on the site and was amazed at the low prices and great choice as a plus size woman in my 30s I find it hard looking for good fashionable clothes at reasonable prices and rose wholesale offers me it all. I decided to try them out so I ordered a… Read more · 1
few items. I found my size using the sizing chart provided and went to the checkout. I love the different payment options. I payed with no Hassel or messing around. My order came within 2 weeks. Rose wholesale kept me up-to-date every step of the way. I opened my parcel and was very pleasantly surprised at the quality of the material and the designs they were great especially as the prices are so low you think they might not be but they are very high quality. I was extremely pleased so much so I placed another 2 orders straight away. They have so much variety its hard to choose what to get. They offer a points reward system which is great so you get even more Money off your purchases. Overall I am extremely happy with rose wholesale that are a great, honest, reliable site with fantastic prices and products I would highly recommend to everyone.
Great customer service – Item bought online. Was given multiple discounts upon registering. Paid via Paypal. Item took around 2 to 3 weeks to arrive. Note for future customers: Whenever you look for an item, I highly recommend people to look at customer reviews as this allows you to see how a product looks in real life, on different skin tones and body shapes. I… Read more · 1
don't buy clothes online so I can't give my opinion on them. I only buy accessories such as watches, caps etc.
You can pay via paypal which means you can feel safe.
Customer service:
Unfortunately, the watch strap was broken so I contacted the company & complained. The reply came the same day.
They said I could return the item or I could receive a partial refund.
I won't say how much they offered in the refund but it was shockingly high, so in the end we settled on a lower amount as I only wanted to fix the strap.
I was really impressed so I left a review on the site, and received even more points towards another discount on future purchases.
The watch itself was great quality and really looked expensive, even though it was very cheap.
The strap would've cost about £2 to fix, they refunded me £5. #Awesome.
Overall, I had a great experience.
Positive reviews
Two orders - two swimsuits - perfect! – I ordered a swimsuit in my first order. It probably took about a month to get here, so you don't want to be in a hurry! I was told they run small, but when I looked at their size chart - and ordered according to the sizes they list, it fit perfectly and I was very pleased with the color, style and material! I decided to try another one. It,… Read more
too took a long time to get here, but I expected that. Once again, it was great! I will say the bra cups look like they're for someone more flat chested, but it'll work.
Very happy with the two items of clothing I received – Having logged on from fb it was very easy to find my way to and around the website. There were so many items to choose from. My clothing was perfect and arrived within 10 days of my order. Very happy :)
Best online shopping for clothes – I love Rose Wholesale. Have bought from them previously for Son's wedding and the dress was beautiful and perfect for the wedding in Fiji. This time I bought a plus sized shirt for another family wedding and was really impressed with how fast it arrived - ordered 16 October, arrived 24 October!. It is beautiful too and fits well. One minor caution… Read more
though - it's more a purple than dark blue pattern on it - still, it looks good and I'm happy. Some advice when purchasing from Chinese companies online to prevent disappointment - always add one size to your usual size, then the clothes will fit properly.
Negative reviews
complete waste of time – the waist coat i brought was the wrong size way way to small and not the size ordered, found out later that this was the only size available despite the wedsite claiming otherwise which explained why they sent the wrong size, it was unnecessary difficult to return and expensive, now after 4 month of comunicating via the ticket system they claim… Read more
that the third party supplier who you need to sent the item back too never receive it, the onus is all on you too prove delivery.
Still waiting my parcel – I need a full refund I place an order last 6 Oct 2018 and I am wasting my time to cheked every now and then about the tracking number at the post office. I need my money back!!!
Don't bother – Purchased a wig. Completely different to the one in the photo. I thought i was getting a blonde wig but what i ended up with was a grey one. Tried to complain but they never get back to you. Never again will i deal with these people,
Recent reviews
Quality of merchandise is surprisingly good – I enjoy shopping at Rosewholesale. The products I have received so far have surprised me with the quality despite such low prices. My only concern is the sizing. Sometimes a 3x is size 12, other times it is an 18. And men's shirts run very small. This gets confusing and errors become easier on my part. So far, though, those staff members helping me rectify the situation have been quite good
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Great Prices, Products & Customer Service! – I ordered from rosewholesale twice. The first time was awesome, got exactly what I ordered and loved it. The second time, I noticed a slight odor to the wig I purchased. (That is understandable when items are stored in a warehouse). I contacted customer service, and without hesitation, they refunded my money. No questions, no long drawn out… Read more
back & forth - they just gladly refunded my money. And, they told me to keep the wig!!
I highly recommend them, especially for their insanely low prices.
Still waiting for my parcel – Hello. If am writing here it is because am losing hope of getting my delivery. I came to Australia for My birthday. Made a purchase on 04 of July and chose that it comes through priority mail. I leave australia this week and I still have not received my dresses.
Don’t bother – Ordered 2 tops online - 1 completely different to the description, the other is very poor quality material. On top of that it took over a week to process the order and another 4 + weeks to receive it. Never again!
Very surprised - was expecting much less – Am delighted that I took a chance and ordered from Rose Wholesale. Shipping was very fast. I received in just over a week. Products were of better quality than I expected for the prices. All fit perfectly - the measurements listed were accurate. Feel like I scored a real bargain. Certainly expected to be waiting much longer, and to receive poorer quality goods for such great prices. Will shop again for sure!
Surprisingly Good – I had mixed feelings on purchasing from this online store given the mixed reviews. I was very happy with the first order I received quite quickly and was happy with the quality. The second order there was a bit of confusion but they refunded my purchase the same day. Happy with the dealings I've had so far. I have just placed another order I hope this order will be a smooth as the others.
They have it all – Purchased on online through an easy to use website all the items needed to do a quick and bright lounge room makeover. Their range is huge and all delivered within 2 weeks. They have so much variety to choose from in all department for all budgets, I could not be happier with my purchases. Check them out and give them a go, the Support Staff are… Read more · 1
so helpful and seem to be always on hand to answer questions as keep you up to date with the progress of your parcel.
Great experience – I absolutely loved my clothing I received in my order. The items that didn't fit I contacted customer service and they were wonderful no hassle at all to satisfy me with the return. I will be shopping again online. Show reply
The clothes I ordered were great and look fantastic – I ordered online and received items within weeks it was so easy to order and everything I ordered was perfect. Show reply
Wise Choice! – I use Rose Wholesale online...........I have found the variety of items on offer there is something for everyone. I have purchased multi pair of shoes and boots, outdoor lights, watches, Christmas door decorations and of course his and hers various types of clothing (just make sure you check the sizing). Christmas this year was great I found… Read more · 1
something for everyone. I have found after ordering and purchasing the items the majority are packed and shipped soon after. (just try to remember delivery to other countries can take weeks to arrive - so you need to be pre organised if they are presents). Contacting them I have not have a problems doing this and they have always written back......excellent.
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A very good-value clothes merchant… – “A very good-value clothes merchant based in China: shipping to the UK takes several weeks (in my experience, from ~2 to ~5 weeks), so not for rush purchases. However, order updates are sent promptly; there is a huge range offered; the items can be extremely cheap and are nevertheless decent quality. I've had nicely-made dresses for under £10 inc. shipping, which might retail for £30-40 in UK. ” Show reply
Love them – I love the clothes I get from them. Just make sure that you check the size charts for your specific size as they're not US sizes. Still waiting on an item from my last order dated 3/5 to be shipped out. Show reply
One of the best purchases I've made this year – A great skirt, looks and fits just as described on the website. Ordering was easy, price was very reasonable, and the delivery was fast and flawless. Show reply
Excellent!! – I have brought a quite a few things off Rosewholesale online and they have been excellent!. Fast shipping and all true to size. Clothes look exactly like the picture, highly recommend this site. Show reply
Highly recommend – Order process was very easy. Super fast delivery. Great choices to chose from. Everything fit as expected. I love the pricing as well. Show reply
Products ordered were a great value! – I've made several purchases, all on-line. The on-line process was very easy to do! I've ordered several blouses and a sweater, I was very happy with all! Customer service handled my questions in a timely manner, even when I ordered an item too small they were quick to respond & help me get the right size .I like the tracking on shipments , you know exactly when they'll arrive! Show reply
Don't know where else I would buy jewelry – All purchases are made online. The purchase process was quick and easy, providing may options. I like the delivery process because if necessary, partial shipments are made if any items are going to take more time to ship. Show reply
You need to shop here – Online purchase and it was easy process. The delivery fine and easy. Most people worried that shopping online is super scary but it’s not. Show reply
Awesome clothes! – Ever since I found this site I was a little skeptical about their clothes, fit wise. Any ways, the first time I ordered from them I just got a tank top and a pair of leggings and they fit! So, I decided to get some more a few weeks later, for me and my daughter. They fit too! One thing to remember is to check the sizing chart for each item as they… Read more · 1
are not in US sizes.Not all items in the same order are shipped out at the same time, and I am still waiting on 2 items in this order to be shipped out.
Horrible service – I have never seen such a bad service on online business. Didn't received items ordered last year November. Kept on telling me check with post office or wait. Is it too much to ask to refund that I didn't received after 4 months hassling?
Dear Semi, Thank you for raising this issue. … Read more
Overall 3 stars – Made my 4 orders online and overall found that it is hit and miss with their products. Sizing is all over the place and varies from one item to the next. quality tends to be good with most products and customer service is very good got many refunds due to wrong sizing and got to keep item .., will give to charity. Postage also varied but mostly took 10-15 days.
Dear Mel, We regret that you are having issues… Read more (+1 reply)
Do Not Order From This Company – I made on line order for three matching Christmas dresses in early November for my two sisters and myself to wear at Christmas. Two arrived in timely fashion, the other one didn’t. I contacted them multiple times and was referred to a website that was written in Chinese! Not very useful to me as I cannot speak or read Chinese. Luckily I have a… Read more
friend who can and she contacted them several times without any luck.
I have continued to contact them but as they feel they fulfilled their service, they will not refund my money. They want me to go talk to my neighbours to see if they received it. I have explained to them many times, as it is now more than eight weeks past Christmas, I do not feel I should have to do this and they should return my money.
Dear RS, Thank you for raising this issue. All… Read more
Changes Made For The Better – made online purchase, the customer service, seems to have changed? the last item I bought came in very quickly and the price was good. so, nothing like the first few times they owe me about $50 Aussie dollars, from items that I never received to this day, I cant be bothered chasing it up, I just chose not to buy too much from them anymore. Show reply
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Dear Elizabeth, We are sorry to hear you are… Read more