Rotita

If you're in Australia, DO NOT BUY FROM THIS COMPANY. My daughter bought me swimmers from here for Christmas. When they arrived the material was cheap and see through and they didn't sit properly. I returned them to Botany in NSW where they were posted from but Rotita refused to give me a refund. So with the original cost of these plus the return… Read more

postage, they cost $111. The item is back at the warehouse and will no doubt be sold again to an unsuspecting Aussie and we have nothing to show for $111.

Still waiting for delivery ordered 23/4/2025. Serene style is$63.98. Shadow bloom linen neck long kaftan $104.79 Aussie dollars. Address POBox 94, Jurien Bay, Western Australia 6516. Inv I’d 24069638727721717 68112-001. Please advise when delivery expected. If no response I will get PayPal to do a return.

Don't use this site - Poor quality for lots of money – I always look at reviews before I buy these days and when I saw 41/2 stars I thought it was good, however, I didn't look properly and the 41/2 stars came from Rotita themselves. I didn't do my work properly and below were the real reviews. PLEASE DO NOT USE THIS SITE Expensive, poorly made, cheap and definitely does not look like the pictures. I will put this one down to lack of due diligence, but doesn't mean you need to. Show details

Great! – Your product are stylish and comfortable. Great price. Website is easy to navigate. Everything came in a reasonable time. I look forward to ordering summer swim wear. Thank you. Show details

Rotita rocks – Excellent service, product, Response, Quality excellent everything! I am so pleased with the products I have received so far from Rotita. I have encouraged a number of my friends to try out this website

Trustworthy site – For my kiwis out there buying off this site couldn't be easier. Just click on the size guide and scroll down for the conversion table. I found most swimwear on here to be much cheaper and better quality and options than anything I could find in NZ Show details

No items, no response – I received an email saying my package was delivered. I had not received it so I emailed them. I have asked for proof of delivery, no response. I have no received my items and have no reply to my numerous emails. Do not buy from them!

DONT TOUCH THEM!!! – The quality of the product was fabulous but the customer service REALLY BAD!! I wouldn't touch them!! The first order was the wrong size but to send it back costs more than the product. They also sent and charged me for a duplicate order!!! To send this back I have to pay for it even though its their mistake. The order doesn't even show in my log… Read more

in. But again it will cost me more to send it back than what they wrongly charged me for. They have really cheap freight but won't uplift the order and put things right!!! DONT TOUCH THEM!!!

SCAM! – DO NOT BUY FROM ROTITA it says 24 hr dispatch... 5 weeks and my dress still hasnt been sent out!!! Spoken to them twice and they say its coming, were sorry etc etc! I needed it for a function coming up so guess ive gotta spend more money and find something else! I feel like i have been scammed

Rotita don't hold your breath – 7 to 10 business day delivery still hasn't even been dispatched 2 weeks later and online chat is we will see if we can urgent shipping same answer 1 week later raise ticket no reply ask to cancel won't wouldn't recommend - don't list timeframe if you can't do as you say still same rely must have temple we will mark urgent haha raise a ticket we… Read more

are only online support can't help they will answer raise ticket yep no that doesn't help refund no just we will help be patient like 2 days despatch and still waiting 4 weeks later

Not reliable – I ordered three items, received 2, and have no idea where the other is... this has been going on for over a month. They keep letting me know that itsw on the way however I receive no tracking plus excuse after excuse. Spent a small fortune. When I asked for a refund they said the item was in transit. The items are small make and one smells bad of… Read more

chemical. I assume the money is gone and the item will not be posted. Just need to get my head around my foolish error in purchasing from this fraudulent company.

Things were sewn awful – I ordered 2 outfits for a wedding and I could have been featured on one of those "what they thought they were going to get and what they got" memes. The clothes were cut wrong and sewn to fit in a usual way. I just threw them in the garbage. Show details

Scammers – Takes your money in US dollars and it ships from China. All communication from China. Changes company names. I bought bathers that had sewed on twisted arms. I had to fight the case with paypal to get a full refund minus postage. I got a friend to fix them. Show details

Stole my money – I bought three pairs of swimwear. I wasn't happy with the style or quality so sent them back at my expense for $45 postage. And now months later I'm still waiting for my refund. I've contacted them multiple times and don't get any response. When I was organising the return however they always replied is less than 24 hours. They obviously wanted to my money and their products to resell to someone else. Terrible. Show details

Poor quality and poor communication – Received my togs after me chasing them up took forever to get to me . Poor quality . They are just a bad company I would not recommend buying from this company . Show details

First time buying – Almost all fit some were not as well my pants I ordered a little bit shorter than expected but will keep them and short set too a little tighter than I thought I will be wearing them anyway Show details

Paid $200 Got 12 to 14 . Ordered 16 to 18. They're won't exchange – Ordered size 'L' online. It said Aus size 16 to 18. Bought 3 pairs that are all size 12 to 14. They are insisting that 'I'm is 16 to 18 Aus & it is therefore my responsibility. Second time this year I've bought off them. They've literally taken my $200 for something I can't use.

Scam, beware they change company names to suck you in – The photos of the swimsuits are the same on a multitude of websites, the quality is disgusting, sizes tiny and such a convoluted return policy, virtually impossible to get a refund

DO NOT BUY ROTITA CLOTHING ONLINE – Rotita clothing is extremely poor quality. The material is cheap and nasty rubbish. Edges not sewn or overlocked. Not true to size, too small. Not worth buying. Total waste of money. Sent items back to senders address on package for refund. ROTITA offered to give me 20% back, then refused to give me any money back. I now have to take action via… Read more

PayPal dispute and other legal channels just to try to get any money back. I will never buy from Rotita again. DO NOT PUT YOURSELF THROUGH THIS. PRODUCTS ARE NOTHING LIKE PICTURES.

Quality – The quality of the material used for the swimwear is bad for the price I paid. Also the free item offered was too small., hence it's wasted. I will not buy from you again. Show details

Consumer Potential Labels Confusion – I haven't purchased any of Rotita's merchandise but I have heard of dissatisfied customers who have. It would appear that some may have confused the Rolita label with the Chinese Rotita one, both selling clothing,it appears, though I believe there is also Rolita involved in selling gift stationary through Amazon. The Rolita clothing looks pretty… Read more

good for what it is intended to be, eg rave wear for women's special festival wear etc. And Rolita is a registered trade label. I don't know if the Asian Rotita label is and, if so, in which country. It is easy for a consumer to believe they are buying fine products from a famous reputable business, only to discover later that they are mere imitations and that they were tricked into buying it through their own carelessness, by not checking the correct spelling of the trade name. It is easy to confuse Rolita with Rotita,especially if both businesses are selling the same sort of product eg ladies' attire and you are looking to buy this type of product. One often sees this in Australia, where Asian goods imitate famous US or other well known, prestigious labels. Many consumers fall into the trap of believing they got a genuine famous brand product at a bargain price, when it is in fact a clever imitation sold under a very similar sounding or looking label that has a deceptive effect. Most consumers get caught because they don't know where to look on the product to check authenticity. It will often be in hidden places on the item, in some cryptic form that the genuine manufacturer puts on the item to authenticate it eg Louis Vuitton handbags and luggage will have this, but the very convincing clever imitations won't. If you just want "the image" it probably doesn,'t matter, because who's going to scrutinize your Louis Vuitton look bag to check that it's the real thing? But if authenticity eg of a piece of expensive jewellery is important, then you do need to know how to pick the fakes from the real thing. Obviously you would ensure you got the spelling of the supplier correct. The important difference between Rolita and Rotita is obviously more than just one letter in these labels people confuse, and which some businesses deliberately aim to exploit to sell their product or confuse people into believing they are buying the famous prestige brand, when it's not. The difference appears to be a big one. In the quality of goods sold by Rolita and those of Rotita.I doubt that there is any legal redress to consumers for such disappointing purchases,because the business didn't break the law. The consumer just didn't pay enough attention to important details. And I don't think the affected rival business can sue such a competitor for such cunning labelling etc tricks, either because no laws are broken by it. But consumers can get burnt if not careful and the prestigious business loses business to the lesser rival one, producing inferior products. They didn't force you to buy their rubbish. You opted to do so yourself,voluntarily, by failing to notice important details.It pays to check things like labels and business names spelling, logos etc very carefully to be sure you are getting the product you think you are getting from the legitimate supplier of that product and no fakes or close imitations of it.Which abound, especially for prestige label goods. Many of these fakes are from Asia or India etc. The problem is further complicated by fact that many Australian companies producing reputable labels have moved their operations offshore to Asia, for cheaper labour there. So you can have a prestige label that says Made in China etc which is genuine. And then there will be imitations, also made in China etc which obviously are not. But there will be some sort of marker the genuine manufacturer will put on their products to enable them to be identified as the real thing. I'd contact the genuine manufacturer directly and ask them how to tell that a product is authentically their own. They may be able to explain what to look for, to tell the fakes from the real product.and they would probably be grateful for your feedback and such information so they can then deal with their rivals producing imitations of their product, trying to pass themselves off as the real manufacturer and thus robbing them of business, when customers get sucked in by the fakes.

Don't buy from this company – Purchased 4 tops. Material is rubbish. Sizes incorrect. When returning items, you have to send to the USA. $25 for postage. I did everything asked of me and took photos of the date that i sent package to comply with the inside 30 days policy. Once they received the parcel, they told me the 30 days had expired. I threatened them with legal… Read more

action, that was the only way i got my money back. DO NOT PUT YOURSELF THROUGH THIS. PRODUCTS ARE NOTHING LIKE PICTURES.

Do not waste your money - they are not trust worthy, wish I read all of the reviews – There products (materials are cheap and nasty), the sizes do not fit, and when you want to return them, they give you the wrong address (an address which is clearly printed on the package) (a warehouse in Sydney) and then tell you to read the fine print) so so disappointed - WILL NEVER BUY FROM THEM AGAIN Show details

They stalk you – I went on Rotita as I was going to purchase something for the wife. Ever since they hammer me with a million emails. I keep unsubscribing, I keep contacting them. All of a sudden the emails start again and again and again. Do not give these people your details. They will harass you and won’t take no for an answer. They promise to stop emailing but… Read more

continue to do so every time. I’ve threatened them with legal action, they apologise and then a week later start emailing ten times a day again.

DON'T GO THERE – Wasted over $100 - 3 items - swim top and bottom, sweater. Extremely poorly made. Sweater pure nylon. All items an insult to any op-shop. I should have read the reviews. Do not waste your money, please! Show details

You will not get your product – We ordered dress for speed delivery they promised it will arrive on certain date but it did not received. Even a day before we try confirm to the customer service guys assured it will come on time. After two days got message parcel delivered with message authoritie to leave but no parcel was there when asked they told ask shipping company. First… Read more

who gave the option of authority to leave we are spending so much . These are irresponsible never buy from them . You will get your product.

very large size that whats mentioned and till now did not receieve any refund – Tops received was very large and did not fit. the refund policy is totally fraud. never buy from Rotita again Show details