Reviewer Photos & Videos
After a month still haven't received the item i paid for Ryda wont answer my messages I have asked for a refund but have had no communication from them
My purchase arrived today in perfect condition as ordered. Thank you for your help and great price. Highly recommended as great suppliers.
Excellent service. Can't fault it.
I can't believe the fantastic service from Ryda. I ordered a pair of Pioneer speakers around lunchtime on Wednesday 30/12/20 and they were waiting for me at the post office on Thursday 31/12/20. Thankyou for your quick service. I'll definitely be recommending you to others.
A delight to do business with!
I only just recently discovered Ryda, after extensive research for a new camera. Not only did I find the camera I wanted, at an already reduced price at the Ryda store, but they were also more than happy to price-match with one of the other stores that had the camera at a slightly lower price. My emails to Ryda were answered almost immediately by Dave from the get-go, with more than enough information, including some pointers I was not aware of and which I greatly appreciated. I visited the Petersham store just before Christmas and was served b...y Chris, who was not only a delight to speak with, but also very patient and quite informative. A seamless transaction through and through, and I feel very fortunate to have found you guys. While in-store, I also placed my next order, which Chris processed while I was there. The camera, which I bought as a gift, came with all appropriate extras (including warranty valid for Australia; very important as, you may find the same product elsewhere, BUT, you won't get a valid warranty with it! Dave pointed this out to me in one of the first emails, and which I was not aware of and I'm grateful for!). I'll finish by saying that, having worked in and dealt with marketing, as a consultant, with all different kinds of businesses over the years, big and small, it was not only reassuring to have come across the Ryda business, it was also truly a breath of fresh air. I got the sense that, no request or question I had, was beyond these guys' capacity to deal with. A vast difference from having the experience too many times, of feeling like you're a "difficult" customer, just because you have questions regarding a product you're interested in. If impeccable customer service means anything to you, then take a look at the Ryda store; or better yet, if you are lucky enough to live nearby, drop into the Petersham store and find out for yourself. You'll be pleasantly surprised! Thank You again SO much, Chris and Dave; and a cheerio to James as well! I look forward to seeing you again in early January, to pick up my next order!! Kind Regards, Andia from Lilyfield
I placed an order a week in advance for when I needed the product with express shipping and the item was in stock. 2 weeks later the item still hasn’t been shipped and I had no communication from the company apart from getting the run around. Never again will I shop with ryda or recommend them to family and friends. I have since requested a refund to not even get an email confirming the refund.
Can't fault the price, service or delivery
Just purchased two Olympus lenses from Ryda, this was the second purchase I made with them. The first time I was enticed by the online price. The second time I came back for the excellent service, delivery and yes the price was also sharp. I'm super impressed with this Australian owned and operated store, they've earned a place as my new 'go-to' store. They carry a huge range of electronic and photographic items, the website is a dream to navigate. One happy customer
I bought 2 sets of binoculars as gifts at a good price. The service was prompt and follow up excellent.
I bought an Olympus digital SLR from Ryda.com in May 2019 having seen the camera in a shop in London . A quick scan of the web showed that I was much better off ordering from Ryda than any store in the UK. Not only was the camera cheaper but it came with some extras free, such as a decent camera back pack and a useful wrist strap that has proved far more practical than the supplied Olympus neck strap ( though the wrist strap can be expanded for use as a neck strap as well). Ryda had the full range of camera makes plus lenses and other accessori...es and I was lucky enough to buy the earlier model Olympus at a further discount as two newer models were available. Apart from a mix up with the body colour ( I ordered a black body but was sent a silver one, which I decided to keep) I have been delighted with the camera and have added a review on this website. Ryda has also impressed me with their customer service. A few weeks ago the camera developed a fault and having contacted them their Sales Manager, Christian, personally contacted me to ensure that a repair was carried out by Olympus under warranty . I have now received the camera back in full working order and look forward to using it asap. I highly recommend you take a look at what Ryda.com has to offer.
- Online store
- Verified customer
Difficult to believe them
On 17/10/2020 I ordered some Car entertainment equipment from Ryda Dot Com. One of the items I required was a fascia (FP8439). This item did not show as being in stock but the agent assured me it was.
Delivery was painfully slow and I eventually received a shipment from them today (26/10/2020). The fascia was not included. You can't contact this mob by phone if you've ordered online. So online chat was the only option. They came up with standard excuse #3 (excuse my cynicism) - "It was damaged and they didn't want to send it".
My request for ...a phone number was simply ignored. I had the car booked in to have the equipment installed this week. Now I have to wait until the part arrives (and I have zero faith that it will be here when they said) before I can rebook.
Great service for purchase of Garmin Edge 830
I was looking for a good price on a Garmin Edge 830. Usually when I find a good price I'm expecting poor service. This was the complete opposite. Couldn't be happier
Love the Garmin BC 30 Wireless Reversing Camera
Before i purchased the Garmin BC 30 Wireless Reversing Camera i contacted Ryda.com to make sure the Garmin BC 30 Wireless Reversing Camera was compatible with my Garmin Drive 61 they checked for me and said that it would work fine my Garmin Drive 61.
Thank you very much for a"Brilliant" product the Garmin BC 30 Wireless Reversing Camera, every thing you need was in the box as well as a manual for the instillation, it was so easy to install and use.
Thank you very much Ryda.com i will be back to purchase more products soon
Can't go wrong
In the process of buying Garmin Fenix 6's for the wife and myself. Started with the Sunnto ambit 2's and bought Sunntos right up to the Spartan Ultras
Bought all the watches off Ryda. 10 bucks postage to WA and they even send a couple express post. I have all the watches recorded in the online account so it's a no brainer if I need warranty.
Can't see the point spending hours looking around as they have always been the on par or cheaper than the rest.
Bought a Fenix 6s for the wife this morning and got the tracking advice 3 hrs later. Doesn't get much better.
Great transaction, would recommend to others
I am very happy with my experience with RYDA.com. I bought a Garmin fitness watch, which is exactly like it was in any other store. No problems at all. It was delivered quickly and I look forward to buying from RYDA in the future
So easy to find what I was looking for Garmin GPS. Ryda.com are so easy to communicate with and A pleasure to deal with. Will be looking for more great quality products online from Ryda.com The postage was exceptionally fast. I am A very happy little chappy with my new Garmin GPS
Just a first class transaction
Recently purchased a digital radio from Ryda. They happily price matched a cheaper price I found elsewhere and followed that up with ultra quick delivery!
Just a pleasure to deal with, great communication and friendly helpful staff, I highly recommended Ryda to anyone.
I’ll be a very happy returning customer
- Online store
- Verified customer
Easy to deal with
Most online suppliers of this former Garmin model were not offering it at a reasonable discount. Found it on Ryda.com and it was delivered within days. Easy to deal with and simple to complete the order
So Easy and great value
Ryda had stock of a heavily discounted Garmin watch that the big retailers were unable to supply. It was ordered online on Monday afternoon and I had it here in QLD by Thursday for the same price as advertised by JB's. Will shop again with Ryda.
super fast delivery
Ordered my new Garmin on a Sunday, and received on the Tuesday in South Australia. Great service and price while still supporting an Aussie business.
Keep up the great work guys
Sometimes a better price is not the answer - if you want quick delivery pay a little more somewhere else
Made an online purchase on 01.06.2020 - It is now the 10.06.2020 and no items received. I have generated two ticket numbers for someone to reply but no reply has been forthcoming. I only live 50 km away, so unless stock levels are not what they claim to be, something less than professional is happening here. Communication is very poor and the person on the 'on-line support' line needs to realise that appropriate feedback and reviews will be left if customers are 'given the flick'.
Dash cam, LED strip
I had James and the boys fix my dash cam and also install a LED strip inside my van to be able to see at nighttime. looks amazing. Thank you guys.
Questions & Answers
how do I track my order number RDC983210 (Minelab gold monster 1000 detector) & when can I expect delivery. Thankyou. Kevin Lester.
I'm a Brisbane resident & purchased a Panasonic ph. from Ryda.com. Due to a faulty ,my message bank
(echoed). I duly returned the ph to Ryda.com with my booklet of instructions. The Panasonic has been returned to me with a replaced base station minus the booklet of instructions to reconfigure my base. Any spare booklets to reconfigure my new base. A necessary item for my accomplishments so close to X-mas
Picking ticket ORD0012372
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