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Rydges Hotels & Resorts

Rydges Hotels & Resorts

2.5 from 34 reviews · View Statistics
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Reviews

  • Transparency
    2.7 (14)
  • Customer Service
    3.2 (17)
  • Trip Completed Yes (17) · No (0)
  • Product Quality
    2.0 (5)
  • Rates and Fees
    1.8 (5)
  • Ease of Booking
    3.3 (17)
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anncx8
anncx8Metropolitan Adelaide, SA
  • 3 reviews
  • 1 like

Property stolen

published

We had items stolen from our room by cleaner and went reported there was no response. Since being home I have contacted Rydges home office and Rydges Darwin and no one responds. Will not stay at Rydges ever again.

Transparency
2/5
Customer Service
1/5
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Hit the road Mate
Hit the road MateDarwin, Northern Territory
  • 8 reviews
  • 17 likes

Breakfast Palmerston NT has slipped away

published
Customer Service
2/5
Product Quality
2/5
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Lyn M.
Lyn M.North Western Region, NSW

Good hotel, shame about the environmental waste.

published

We stayed at Rydges Camperdown because of the access to RPAH. We were very happy with the hotel but couldn't believe that there was NO RECYCLING SERVICE!! I really didn't expect a large city hotel / chain to be mixing recyclables and general waste in 2022. INEXCUSABLE. So much for the claim that customers choosing no housekeeping is about the environment - more likely about reducing salary costs?? Please become a better global citizen and introduce recycling options to all your hotels immediately...

Customer Service
3/5
Product Quality
3/5
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Fair Value
Fair ValueWide Bay-Burnett, QLD

Rydges Mackay

published
Transparency
3/5
Customer Service
3/5
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Jenniferlaw61
Jenniferlaw61Sydney, NSW
  • 15 reviews
  • 5 likes

Rydges Cronulla Beach

published
Transparency
2/5
Customer Service
2/5
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Kat.
Kat. Sydney, NSW

It was ok.

published

Bedding was way too soft. Heating didnt really reach into the sitting area. Got to 1 at Bathurst so really needed that heat. Apart from that it was clean and the dining area served delicious food.

Transparency
3/5
Customer Service
3/5
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Paul O.
Paul O.Sydney Surrounds, NSW

Not satisfied

published

Was not given deal on offer after complaining 1st time took $20 off ,second time $20 off then paid for second night to be charged twice to complain again and receive free breakfast for 2 but still didn't match original deal on offer

Transparency
1/5
Customer Service
1/5
Paul O.
Paul O.

Poor seevice plus charged card on another night we wernt even there

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Anna-Wal
Anna-WalSydney, NSW

Top Notch

published

I booked for 3 nights before heading to Perth. The service is top notch. The view from the hotel is incredible.
Price is bit expensive but overall it is ok. Will recommend other family and friends.

Transparency
5/5
Customer Service
5/5
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rachtrex
rachtrexSouth East Queensland, QLD
  • 4 reviews

this was awful

published

the sheets were stained the dust was 3 years thick down by where you plugged in you electronic devises there were ants running round the counter top in the bathroom and there was a dead cockroach in the room i was actually shocked i have stayed in places world wide and here in my own back yard it is this was in Gladstone it was disgusting .

Transparency
3/5
Customer Service
3/5
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MegC
MegCVictoria
  • 7 reviews
  • 6 likes

Very poor standard for Melbourne

published
Transparency
2/5
Customer Service
4/5
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Jimmy Jay
Jimmy JayAU
  • 42 reviews
  • 24 likes

Great staff

published

Have stayed at Rydges Swanston Street in Melbourne on numerous occasions always found the staff to be outstanding and very helpful. Rydges Swanston is located across the road from a tram stop that has trams every minute also easy walk to Lygon Street for all the Italian Restaurants.

Transparency
5/5
Customer Service
5/5
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Thumperpeter
Thumperpeter
  • 4 reviews
  • 7 likes

Outstanding

published

Good staff ,close to transport restaurants easy walk to city walk to Lygon Street Italian Restaurants Good sized rooms great coffee value for money meals close to 7/11 competitive prices

Incentivised Review No
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Tony
TonyIllawarra, NSW

Very Disappointing Rydges

published
Transparency
1/5
Customer Service
1/5
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Qld Ash
Qld AshSouth East Queensland, QLD
  • Verified

Different to other chains I've experienced

published

The positives great, friendly attentive staff from reception, room service etc, cannot fault this. The food made by the kitchen was delicious and generous too. The room however, for the cost was very disappointing. The air conditioning vent was very noise continuously. The queen bed raised too high I could barely get in or off onto floor so elderly Dad was forced to sleep in single bed. No decent table to dine in for 2 people, Smart TV difficult to work out, felt sterile and boxed in. Cannot justify exorbitant room rate even for City

Customer Service
5/5
Ease of Booking
4/5
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Mim
MimMelbourne
  • 24 reviews
  • 23 likes

Not just shabby. Dirty too. Geelong Rydges

published

The Geelong Rydges is shabby. This doesn’t excuse the dirty furniture. The arm chairs are stained, one has a hole AND they need a vacuum at the top part as dust has collected. They look worse than train seats! Yuk. The carpet has seen better days. The excuse given is that the hotel is undergoing renovations.

This hotel is an embarrassment to the Rydges brand.

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Transparency
2/5
Customer Service
4/5
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