Rydges Hotels & Resorts

We had items stolen from our room by cleaner and went reported there was no response. Since being home I have contacted Rydges home office and Rydges Darwin and no one responds. Will not stay at Rydges ever again.

Since arrival of this hotel some seven years or so ago in Palmerston, Northern Territory, the restaurant breakfast has really fallen away from being a really good experience with very good variety and choice to nowadays being a minimal presentation for customers. It was alarming to see only a few small boxed cereals like those you see in supermarket shelves, no muesli or yogurt, no grapes or kiwifruit - no real variety of fruit - except for a small offering of rockmelon and a few pieces of watermelon a few oranges sliced and a few dark brown pe...

We stayed at Rydges Camperdown because of the access to RPAH. We were very happy with the hotel but couldn't believe that there was NO RECYCLING SERVICE!! I really didn't expect a large city hotel / chain to be mixing recyclables and general waste in 2022. INEXCUSABLE. So much for the claim that customers choosing no housekeeping is about the environment - more likely about reducing salary costs?? Please become a better global citizen and introduce recycling options to all your hotels immediately...

This I thought would be one of the better hotels in Mackay
I paid top dollar over $200 per night
I opened up the apartment it smelt musty
Then after retiring I found the mattress to be of a standard of a very cheap hotel in fact I could feel the springs in my back it was a horrible bed very little sleep the single bed was not much worse
I had to stumble through the day with work
this was mentioned to the front reception
I was told the hotel was all booked out essentially stay where I was
I was so angry I really wanted my money back and le...

Booked for 2 nights and also parking and would need wheelchair accessible (I have a mobility aid, not a wheelchair, but need a flat surface), just a short break near the sea.
- Only one way in to parking via front of the building, multiple cars waiting while others check in - could have been managed better.
- At checkin, told no restaurant or room service, but here is a list of restaurants that we sorted out and will deliver- I said NP I will use menu log, hotel said prefer you use our list. Then I found out why. Delivery fee and another 10% ...

Bedding was way too soft. Heating didnt really reach into the sitting area. Got to 1 at Bathurst so really needed that heat. Apart from that it was clean and the dining area served delicious food.

Was not given deal on offer after complaining 1st time took $20 off ,second time $20 off then paid for second night to be charged twice to complain again and receive free breakfast for 2 but still didn't match original deal on offer

I booked for 3 nights before heading to Perth. The service is top notch. The view from the hotel is incredible.
Price is bit expensive but overall it is ok. Will recommend other family and friends.

the sheets were stained the dust was 3 years thick down by where you plugged in you electronic devises there were ants running round the counter top in the bathroom and there was a dead cockroach in the room i was actually shocked i have stayed in places world wide and here in my own back yard it is this was in Gladstone it was disgusting .

The room was so pokey and oppressive. The aircon was noisy and only seemed to have one fan speed. One lounge chair in a room for two, so you either sat on the bed or the uncomfortable desk chair. The net curtains were grey and shabby and quite dirty. There were only a about 3 teabags and coffee sachets, I asked for a few more but ended up buying our own supplies. The bathroom exhaust didn’t work so our whole room got steamed up, the toilets was in the way of the door,it couldn’t be opened fully. Hairdryer didn’t work (only time I haven’t brough...

Have stayed at Rydges Swanston Street in Melbourne on numerous occasions always found the staff to be outstanding and very helpful. Rydges Swanston is located across the road from a tram stop that has trams every minute also easy walk to Lygon Street for all the Italian Restaurants.

Good staff ,close to transport restaurants easy walk to city walk to Lygon Street Italian Restaurants Good sized rooms great coffee value for money meals close to 7/11 competitive prices

Very disappointed with Rydges Sydney Central. I made a booking online through Booking.com to stay at Rydges Cronulla and after I had paid the full amount it shows up that the booking was for Sydney Central and not Cronulla. As soon as the mistake was found I cancelled the initial booking and made another through the Cronulla Rydges website. I was aware of Rydges terms and cancellation policy but being that I re-booked straight away with the Cronulla they (Rydges Sydney Central) have declined my re-fund of the full amount or any for that matter ...

The positives great, friendly attentive staff from reception, room service etc, cannot fault this. The food made by the kitchen was delicious and generous too. The room however, for the cost was very disappointing. The air conditioning vent was very noise continuously. The queen bed raised too high I could barely get in or off onto floor so elderly Dad was forced to sleep in single bed. No decent table to dine in for 2 people, Smart TV difficult to work out, felt sterile and boxed in. Cannot justify exorbitant room rate even for City

The Geelong Rydges is shabby. This doesn’t excuse the dirty furniture. The arm chairs are stained, one has a hole AND they need a vacuum at the top part as dust has collected. They look worse than train seats! Yuk. The carpet has seen better days. The excuse given is that the hotel is undergoing renovations.

This hotel is an embarrassment to the Rydges brand.