Love my new shutters
Friendly service, was kept in the loop the entire time and love the product! I was very pleased with the reps input with the colour of the shutter and how it would look on my house. I completely changed my mind with the colour decision after the rep pointed out some valid points and absolutely love how it looks. Thanks guys!
I am very happy with all works done and very happy with the end result, cannot fault the progress or works - everyone was fantastic at SA Quality Home Improvements - installers did a fantastic job and I was kept in the loop throughout. Highly recommend SA Quality Home Improvements.
Always happy with SAQHI
SA Quality Home Improvements have helped me with the past 4 projects and I can say I will look no further for any future projects. Installers were great and the service from sales, customer service and supervisor on the job always great - no complaints. Thank you SAQHI.
Very Efficient Workmanship Again from SAQHI
We were delighted with the prompt professional service from the time of our enquiry to the completion of work. SAQHI came up with ideas and designs to solve our problems with gutters and downpipes.
R and R from Morphett Vale
Great communication from start to finish
From admin through to construction we were kept in the loop the whole time. Staff were friendly, professional and answered all our questions. Oh and the pergola roof is good too!
Top Work from beginning to end.
So happy we chose SA Quality Home Improvements...could not be happier and cannot fault anything - from beginning to end everyone involved, everyone we spoke to were helpful, professional, productive and most of all Brilliant end result. SA Quality Home Improvements absolutely Brilliant, Thank you all.
We HIGHLY recommend SAQHI.
A company that can build custom design, organise council approval and all trades.
Contractor tradies very tidy and clean up area each day, which was great peace of mind with a dog needing to use construction area.
Great Service from Start to Finish
As an owner builder, I've dealt with a lot of tradespeople and contractors which can be challenging. However the service provided by SAQHI from the sales consultant and project manager to the installers was exceptional and very much exceeded my expectations. I very much valued them doing what they said they would do in the timeframe given or even earlier which I've found is uncommon in this industry. The communication from the administration staff as well as project manager was excellent in keeping me updated and required no follow up from m...e which kept the whole project stress free. Not to mention the cost was the best of all 3 or 4 other quotes I received that weren't able to go close to matching SAQHI's price. However the quality was not compromised, in fact I had 2 separate other tradespeople come around to provide quotes for another job who complimented on the quality of the job. Will definitely recommend and use their services again for sure!
Job well done.
Excellent product service and installation AAA .....communication from sales person to Connie AAA. Colours were as ordered fitted perfectly. Arrived earlier than predicted
Would not hesitate us these people again AAA.Aaa d
Prompt and on time
Very happy with our new roof for the verandah. The saleman, Stewart, is always helpful and willing to answer your questions. Work done on time and if there is something that need to be fixed, they have attended to it very promptly.
Would recommend it to everyone.
Super happy from start to finish. Great price, product and quality install.
Installers were respectful and did not leave any mess. Great communication throughout the experience.
Our new roller shutters look great!
- Verified customer
Great work. Should have done it years ago
The installers were very friendly and very approachable. They did a great job. Really happy with out pergola. Everyone we spoke to, did their best to help and accommodate our requirements.
Very happy with end result.
Comments: Customer rated service from Sales Consultant & Supervisor a 10/10 said he was very happy with end result with just a minor adjustment which supervisor has already attended to & has arranged the correct measures to be put in place. Customer said he would highly recommend our services.
- Verified customer
Roof Restoration,new gutters and woodwork Replaced. Great job Very satisfied
Had SA quality home improvements complete roof restoration , replacement of gutters and Replacement of rotted timberwork on facia boards and on pergola. Work was done to a very high standard and installers were very knowledgeable and helpful with advise. Would not hesitate to use them again. A good experience overall.
stand alone verandah
Thank you for the installation of our verandah. It was a tad higher than expected, but it is there in time for the excessive heat of this week. Now to see if my reasoning for keeping the heat off the back of the house works. Right from the start of the process I have received a very friendly open service; thank you again.
Victory Colorbond Flat Verandah System
We had a Victory Colorbond Flat Verandah System installed and we are really happy with it. Everything was installed neatly and exactly how we wanted it. Everyone was super friendly and so easy to deal with. Couldn't fault the process or the product! Would definitely recommend!!
Terrible after sales service and leaking roof
We chose SA Quality Home Improvements (SAQHI) because we had a large room (13 metres x 5 metres) that had a sun tuff roof that needed replacing, but retaining the vaulted look and the rafters. SAQHI had the contract to provide a product called Solar Span which are insulated panels which were only available through them at the time. The job went badly right from the beginning. The rafters had to be sliced off, but after they had done a few we realised that they were being left jagged and looking terrible. We asked them to stop while we asked t...he supervisor about this. Care factor zero from the supervisor who told the workers to continue and said they would fill in the jagged ends with wood glue which is what they did. My husband actually asked him to leave as he was so unwilling to correct this work and he was so cross with them. The rafters are pretty terrible. They left such a mess I had to get up and down on a ladder to clean off all the finger marks left on the panels. I twisted my knee doing this as it is such a large room. Part of the job involved the replacement of the original gutters and downpipes and also the installation of an extra box gutter. When it rained heavily the house gutter overflowed along the full length of the room, like a waterfall, through the ceiling., completely flooding the room and saturating the carpet. They didnt put in enough down pipes to allow the water to drain away before overflowing the gutter. They did come and fix this, but surely they should have known this as they are builders. They should have repaired the ceiling, but we couldn't be bothered to ask them to do that as they were hard to work with. Now a few years later, the gutter still leaks in a couple of spots and due to the ongoing dampness we have lichen growing on the inside of the panels and this is eating away the paint. We have contacted SAQHI and someone came out to look at it. He said he would come back in 2 weeks time with someone who had been involved in the job. We did not hear from them again. Well since then despite numerous phone calls and even visiting them, they will not speak to us. Dealing with this company is like trying to catch a Will O the Wisp. The strategy is either to promise that someone (Vin or Vincent) will call us back, which never happens or being so vague you wonder if the staff member is actually all there. Vin never returns our calls but they don't have the courage to say up front that they will not fix our roof. They won't allow us to make an appointment to see this Vin person either. It is a war of attrition, they just wear you down by being utterly unresponsive and ignoring you. Read the rest of the reviews. If you are willing to take the risk and lucky enough to get a good job, you will be fine, but as there is a high chance that you won't be happy you will get no help or support or repairs from this company. My strong advice would be go elsewhere and dont chance it. Although we had some years before the leaks, surely an expensive job would be expected to last longer than this. It is so frustrating that we cannot have any sort of dialogue with them. It is still within the warranty period.
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