Saeco Talea

Surprisingly Good – This Very good Quality Machine. It is a little tricky to use but once you get to know it you won't be disappointed. I watch a Youtube video which explains everything. Show details

Perfect for me use it every day. Love it – I have had mine for eleven years and use it every day and still works a charm. I can select my own coffe blends and I know what I am getting from my supplier Elbon Coffee Store Show details ·  1

My Talea touch screen 15 years old now – I have had my machine for 15 years now and it still operates like the day I got it. It is used on a daily basis and it still makes great coffee and lattes. It is easy to maintain/clean. I fear the day my machine packs it in as I have no idea what to replace with that will give me as much joy this machine has given me. Show details ·  1

Part of the family – We've had this machine for 10 yr now and it's only started playing up the last 2. It gets used daily for approx 2 coffees. It started having similar problems that are discussed here but pretty much after new parts put inside last year it's running like a dream. Every time it gets sick we shed a little tear, pat it and hope it'll kick start again.… Read more

We've definitely got our money's worth. If you need a repair in Sydney there's a great family company near Liverpool that can help you out.

Not bad – The machine is making a so nice coffee at all the time but it is now leaking water and needs service. It is out of warranty and I need to check its service. I haven't contacted the service yet but I'm worried if it is expensive. Other than this the machine is working good most of the time  Show details

Nothing but trouble – We were giving this machine as a wedding gift in 2011 and have had nothing but problems. The machine was brought 6 months before the wedding and didn't get open to after the wedding when we connected it for the first time the touch screen wouldn't work when we took it back they wouldn't give us a new machine they would only replace the screen… Read more

because it was 6 months old even though we had never used. During the warranty time we took it back 3 times and since have had to get it fixed 4 times each time costing me around $400 and each time I take it back the machine repairer tell me not to fix it because these machines are lemons. Well it's stopped working again with a problem I've had 3 times now and won't be fixing it this time. Never will I ever be buying a saeco again

I feel for those customers who have had a negative experience with their Talea coffee machines, however we have had our reliable machine for around 20 years now. The easy to use menu allows you to make a great coffee every time. It’s been serviced when needed and as another reviewer pointed out.. due to Its ease of operation and reliability..what do you replace it with when the day comes ? Show details

Water Filter – Hi there I’ve had my machine for about 15years where can I buy a water filter. I’m in Australia. Does it still need one. Love this machine don’t want to get a new one Show details ·  1

I love this machine – I bought my talea touch 1.5 months ago for $120 I’ve cleaned it and changed brew o’ring but needs all seals replaced so I’m for a service it goes. I’m going to be looking out for another one as a spare just love this machine Show details

Great machine, easy to use – All round good machine, easy to use, quality of coffee consistent, only concern would be the cleaning of the machine, not really explained well enough in the brochure, after cleaning the brew group, the light stays on, the machine is working fine, otherwise it wouldn't be able to make coffee.  Show details ·  1

Brewing section difficult to reinsert – Hi how do I reinsert the brewing section after I wash it? Was very clogged and leaking so I removed and soaked in water but I'm now having dijff reinserting do you have a service manual on line so that I can check The machine is great makes good coffee as good as the beans you put in. Anna  Show details ·  1

cant live without a coffee machine – If makes the perfect coffee and it is so easy to use. It is not always easy to clean and the only fault I have with it is when i have given it a big clean and descale etc the light is still staying one but it still makes a great coffee.  Show details ·  1

No regrets getting it second hand – Didn't pay much for our Saeco Talea ring coffee machine. The previous owner said that it didn't pour full espresso anymore. All I had to do is go into the settings and tell it to put more water through for that coffee type. It's been a trooper since then. Get's used at least once per day (sometimes up to 6 times depending who's in the… Read more ·  1

house). Great to throw fresh beans at it, and it grinds, prepares, and extracts the coffee all automatically.

Have not had any troubles with it whatsoever.

Four stars because the retail price is a bit much!

Worst buy ever – I own a Talea Touch machine and I have nothing but trouble. For an expensive product it was a real waste of money and the service is terrible. Latest problem is water going straight to drip tray instead of cup. Have spent a fortune trying to get it fixed.. Beware of buying this model. It will leak, make a mess, require regular repairs and if you are unlikely like me there are no service agents where I live.  Show details

Rubbish – Would never buy a Saeco anything again. Coffee machine - Talea Touch has leaked most of its life even after a service and throws up spurious error messages, my favorite one being 'prime water circuit' which their help desk suggests resolving by 'turning it off and on a few times', Brilliant - the old 'reboot' solution when you have no idea. Doesn't work of course and a service on it is so expensive it's going in the bin!  Show details

Don't buy very costly – I have the Talea touch plus version which is an updgrade from photo version. Luckily paid for extended warranty which was costly. Machine was expensive plus warranty. During warranty machine was sent back to get fixed each year due to software issues or hardware issues. My warranty is finally up and I have to pay $88 for another service as its… Read more

playing up again. So expect to have this serviced every year. Sometimes even every 6 months. Saeco company doesn't help or admit to a faulty machine. I would never by anything Saeco again, I am now looking at other brands hopefully not as bad.

Saeco Talea, a new species of lemon tree !! – If you buy a Ferrari you can obviously afford high maintenance . The Talea is the same. It requires A LOT of maintenance . I recommend one to either of 2 groups people ; Saeco technicians and coffee / coffee machine fanatics , otherwise STAY AWAY . Buy a Pod machine instead or a jar of Instant coffee !!

required regular repairs – It seems we've encountered very similar problems to those posted on this site. We bought the Saeco Talea at the end of 2009 with the 3 yr extended warranty. It was sent back twice under warranty, which was a real nuisance as we live in a regional area. Another couple of times we managed to get it going again with phone support. But a month after… Read more

the warranty expired the machine expired as well! I don't think it was worth the $1935 (including $179 for the 3 yr ext warranty). We called Phillips for a local repairer and that in itself proved difficult enough, the staff were unhelpful and unfriendly. I sent them feedback regarding this experience, and they came back with a defensive email justifying their processes. So we found a local repairer ourselves. They've since advised that a valve needs replacing which would cost $280 plus labour. cost for repair we're told can be anywhere between $350 to $400. Not keen to spend this sort of a money on a machine that has had so many problems and already cost a small fortune. Also, it broke down just as we bought a new batch (2kg) of very expensive organic coffee beans which we haven't been able to use as the machine grinds the coffee, another $90 down the drain. We might well be in the market for a new coffee machine but I would not consider a saeco again.

This Is An Expensive Unreliable Machine. It Needs Professional Repair Every 3 Months – Bought January 13, 2013, had it in for repairs 4 times so far. Very poor quality badly supported. I will not buy any Saeco product again.

I bought a second hand Talea touch – I bought the Talea second hand and broken. Well, they thought it was broken. I paid all of 30$, it was "for parts". I am a tinkerer, I am no engineer and have never repaired a coffee machine. I opened it, cleaned the brew group, gave it a basic service, replaced a single o-ring and it is great. I altered the parameters via the test mode and it… Read more ·  1

makes some of the best coffees I have had.

Most of the "services" seem to be simple items, such as removing a stuck brew group and resetting the unit. Things such as this can be done very easily, there are instructions available online and videos on youtube. It will take you no more than a few minutes.

I have had the dreaded warning displays and all of them turned out to be simple fixes. Since refurbishment the unit has not given me any trouble. The brew group jammed up once and "self healed", returning to the home position and was fine for the next cup.

If you maintain the unit, look after it and follow basic care procedures you should get many years of great coffee. If perchance you have to repair it, have a look on youtube, it may be a much simpler fix than you think.

Perfect....when working! – I am also glad that I got the extended 5 yr warranty. It has been constantly taken back to be repaired...and with 2 babies during this time, it's really inconvenient to do, and go without my coffee! My warranty has just ended, and I am now once again having the error message "restart to solve the problem". Have tried everything to get it going,… Read more

but to no avail. So frustrating!! I LOVE this machine when it is working. And for the price of it, I would expect not to have to get it fixed all the time. I am now debating whether to get it fixed AGAIN (this time at my own cost), or to cut my losses and change brands.....?

unrealiable – Glad we got the extended 5 year warranty through the retailer... It's been repaired so many times... At the 6yr mark it looks like it has finally died... Really reluctant to get another Saeco....

Love it! – Mine is 8 years old this month. I have cleaned the brew group regularly. In all this time I have had one o ring replaced. In the last 2 weeks it's playing up ie is grinding the beans but no water coming through. It has made at least 3 coffees everyday, I would buy another one. Simple to use  Show reply

Quality machine great customer service – Hi have had a Saeco Talea Giro Plus for about 3 years and make about 200 coffees every 3 months. So high users. Originally it leaked but I took it to the service center in Wantirna (603 Boronia rd) the staff were fantastic, recognized it as a design fault in the model and changed the water steam/knob part under the warranty. Apart from being… Read more

without my machine for 4 days they were quick to repair it and I didn't pay a cent. Now there is no leakage and the coffee quality is excellent. Ability to use ground coffee for those wanting decaf and freshness of coffee from the instantly ground beans you cant beat it! Originally it leaked but was repaired under warranty quickly and works perfectly now.

Water leaks from bottom – We bought ours from Graysonline about 2 years ago. Within the first couple of months water was leaking if we used he milk island so it had to go back for repairs. For th past few months it has been leaking water from the bottom and makes a hell of a mess. The repair place is not conveniently located so havent got around taking it for a repair.… Read more

Our friend have the model before ours (we have talea touch plus) and have never had a problem. We seem to have bought the lemon of the range:-(. Just glad we only paid around $800 insread of the $2000 plus rrp. Would not recommend his machine to anyone Easy to use leaks every time it is used - poor mnufacture or design

Water leaking out the bottom and not coming out of dispensing head – Was trialling this machine from a friend with a view of buying it. Made 6 cups of coffee when it froze mid way through. Got message "Restart to solve problem". After a number of restarts that message cleared, grinds coffee but water is now coming out of the bottom and not pumping through the coffee. At the cost of $2,199 and only 193 cups made so… Read more

far, that works out at $11.40 a cup. Very expensive if you ask me. At this price you should not be having any problems...Not happy. Glad I'm not buying it. Lets hope it is still under warranty so the owner can hopefully get something back.....Come on Saeco lift your game. Personalised settings Unreliable

Just stopped working – Machine has been problem free for over 18 months however has just died. It worked perfectly one day and then sometime between one morning and the next it stopped altogether. No power, nothing at all. It has been looked after well, and only makes between 1 + 2 cups per day. Not happy at this point. Looked good and seemed to make reasonable… Read more

coffee. I do not find the coffee hot enough and would have to put it in the microwave to get it to a reasonable temp. Nothing worse than a lukewarm hot drink. My husband has continued to use it , he doesnt mind cold coffee, but I have gone back to instant. At least the kettle boils and my coffee is drinkable.

Great Machine when it works – I purchased a Talea Touch coffee machine from Myer in 2008. Within a couple of months it broke down and was leaking water everywhere. I had it sent away for repair and lost my patience after 4 months saying that they were still waiting on parts. The repairers said they could not give me any eta of when i would have my machine back. I then… Read more

battled it out with Myer who finally succumbed and replaced my machine with a new one. This machine worked well for sometime however earlier this year it was sent away to United Warranties (Myer extended warranty) and a few days later the warranty company went into liquidation... so my coffee machine disappeared. I have been battling once again with Myer to either replace my machine or to give me a credit voucher to replace it. (Their customer service department had told me this would happen and just to be patient).... However, after months of phone calls the best deal available to me is to take a depreciated in store credit of $550... I have taken this offer to put this to sleep. Keep away from these machines unless you are willing to battle with repairs on a regular basis... Great coffee when the machine is working Expensive, bad warranty service, unreliable!!!

Hate having to live with this – Had a saeco incanto which we all loved but could not be repaired and was replaced with Talea. After 3 months this machine needed repairs as it was leaking (Right when friends were staying over) Took 3 weeks to get back. Then this year the tray at front for coffee cups snapped and now just hangs limp. Looks so bad and is even more annoying when… Read more

having to fill water or empty bin. It cant be raised or lowered and so a short expresso splashes everywhere unless you hold it. There is no use trying warranty I know how that works, so I am stuck with a piece of saeco crap. From day 1 this machine did not make a nice coffee anyway.

Oh What a Beauty – We have had the Talea in our home for nearly 2 years now and have never had a problem. It makes about 4 coffees a day during the week and twice that on week ends and has worked 100% every time. Is is very easy to operate and makes fantastic coffee every time. Extremely reliable and well worth the money spent

Endless repairs – This machine was expensive & we hoped it would mean we had something reliable. No so. It broke down after 3 months & took 3 months to repair. After 2 further breakdowns, despite fastidious maintenance & months at the repair shop, I have just ordered a Nespresso machine, for when it breaks down again...as it's going in the bin. Save your money. Don't buy it. Good coffee when it works Always breaking down

Terrible – Do not buy one of these machines. You will waste money and time. Buys a cheaper Automatic with good reviews or a research a proper Manual type machine, get advice from a fanatic who sells beans etc , that is where I am going to head next. Nice aroma from good quality beans. That's it . We call it our coffee aroma machine . It is basically like… Read more

the photocopier from hell, that you tip beans into. COnstanat problems with Seals , leaking water all over bench every time you make a cup of coffee. IF coffee waste bin thinks it is full it will cease to work, dump your ground coffee(wasted) and not work.

Cleaning is important , but not every cup you make , it is a huge lemon , look at the other reviews

WE have had it service 3 times in less than a year.

First 2 times they were hopless, Seaco eventually sent me to another service centre , much further away, but they have been helpfull.

I think they know the issues as they have heaps in for repair

Terrible – Great if you like water everywhere in your kitchen, if thats the case, this is the perfect machine, probably more effective than a hose with a sprinkler setup. What is a Milk island? Oh I remember now, thats the bit that leaks milk. The motorized cup holder is allright. I got the machine for free. They say, dont look a gift horse in the… Read more

mouth, but this coffee machine is terrible. It spills water everywhere. I have slipped on the water and I broke a mug.

The mug was not broken in anger, I repeat not broken in anger.

Horrific – Not only did the machine break down twice during its 2 year warranty, but the official Adelaide office had it for 6 weeks before we were advised it was unrepairable. Then they kindly referred us to Saeco Australia for a replacement machine, via an offshore call centre who proceeded to organise the despatch of a new machine to my home address. Its… Read more

now 8 weeks and i still dont have a coffee machine. Saeco have no customer service and this product is completely unreliable. If i ever bought again, it certainly wont be any Saeco product ever again. Very disappointed customer who paid $1600 for a dud machine and not one phone call from Saeco still!!

Expensive machine, water pump constantly broke down, leaked, horrific customer/warranty service

Love our Talea Touch Plus – I have had a Saeco Talea Touch Plus for around 5-6 years now. love it.. gets used everyday.. a multitude of times..  Show reply