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371 reviews
1 Ezzat M.  · They are extremely .. rude. Don't use their services. The one picked up the phone is super rude.
5 Loft T.  · Vinesh serviced my oven today. He was friendly, fast and efficient.
5 kim0436124  · Washing machine flooded floor – Conor was exceptional; polite, informative skilled and successful in fault finding and remedy. Very happy indeed.
5 Mel  · Fantastic Service – Fantastic same day service. Technician went above and beyond. Would use again and recommend. Very happy
5 Alice  · Service Team – The Service Team are excellent prompt and give amazing service
5 Don B.  · Service with a Smile – Emailed them on Sunday, received a call Sunday, problem fixed on Tuesday. HIGHLY Recommend This Service with a smile. Thank you
Jo A.
Jo A.QLD5 posts
 

mohomad fixed my washing machine in under an hour. what a great person. i am very happy with brizfix solutions and their service and puncuality, and knowledge and friendliness. thank you brizfix !!

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CAJBURY
CAJBURY2 posts
 

Rang up after 5pm on a Friday to have my washing machine repaired. Long story short. Guy was rude from onset of phone call. 1st said they were closed and wont be open until 9am Monday. He then said they don’t repair my model of machine then hung up on me. They do repair my machine because I have asked previously.

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Jamie B.
Jamie B.
 

I was just calling to make a booking, but then I get hung up two times just because it was on speaker and he asks me what would be best $200 checkup or another way to book it. here’s what I’ll say: It’s one of LIFE’S BEST NONSENSE THAT YOU CAN’T HELP OR MAKE A BETTER OPTION EXCEPT I SHOULD JUST THROW MY LIFE AWAY AND BE FORCED TO TOLERATE IT FOREVER AND EVER. WHAT YOU THINK I’M NOT ASKING FOR ENOUGH HELP YOU COVERT NARCISSISTS.

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shekar t.
shekar t.QLD
  Verified

Samsung fridge repair – They were great. They came within 4hrs. And organised to come back the next day to finish the repair. Callout was 287 Parts was 44 So 330 total approx. Very reasonable

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Dione F.
Dione F.7 posts
 

Washing machine fixed in no time on a sunday great price awesome beautiful people – Called today on a Sunday afternoon they were here in the time they said absolutely beautiful man fixed my hood washing machine in 10 minutes he new exactly what the problem was. Awesome price I'll definitely be saving there number incase in the future i need any of my appliances fixed. Gave me a 2yr warranty I'm very impressed with this company. Absolute champions

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murray.ockenfels
murray.ockenfelsQLD24 posts
 

Unbelievable service and the technician was equipped – Unbelievable service and the technician was equipped to complete the job with one visit, pleasant great manners to both the clients and the job at hand. I'm a maintenance fitter with my own business and staff like this is hard to find, Byron owner and Tim service technician. Thank you for the great service today. Murray, Valerie St Clontarf QLD

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Ryan
Ryan5 posts
  Verified

Service & Response Time was Amazing – Tim was amazing to deal with when it came to fixing my washing machine fault. Highly recommend him and the company for the work and service provided.

In-depth reviews

Sasha
Sasha
 

Hands down best customer service I ever recall receiving – It was by chance I called this team regarding my faulty fridge, no prior knowledge of who best to call. And I'm glad I did. I found Byron and team genuinely acted in my interest throughout, from concise and direct communication from the outset (he gets straight to the point) when arranging a same day appointment when all others could only act the… Read more

following week. Followed by a courteous, informative and prompt technician who determined the issue and talked me through available options. But above all that for me personally was the ongoing care shown by Byron to our circumstances ( the initial contact over the phone) who not only provided me with all the information I needed to understand my rights but his unwavering support and advice to assist me to receive a store credit and upgrade to a better quality fridge. He encouraged me to call him when needed (and spoke at length over multiple calls) every step of the way and throughout multiple store visits required. I'm still taken aback how above and beyond Byron went to help us out. Thanks again!!

Graham Large
Graham LargeQLD3 posts
 

Prompt Service and Excellent Advice re Expired Warranties – Our Samsung fridge stopped cooling properly when only 2.5 years old, just 6 months out of warranty. I called Same Day Appliance Repairs who came promptly that day in keeping with their name. They determined that the fridge was unrepairable due to severely corroded electrical connectors (M & F), and provided a comprehensive report to take to the… Read more

retailer from whom it was purchased to ask for a refund. Retailer contacted Samsung whose contract technician came 13 days later and agreed fridge unrepairable, but Samsung refused a “free of charge remedy” 5 times. On advice of Same Day Appliances, I advised the retailer that I was escalating the matter under ACCC Warranties & Refunds Guidelines. I received a full refund with costs from the retailer, and a very good deal on a Westinghouse fridge. Thank you Byron from Same Day Appliance Repairs. Shame on you Samsung! The whole saga took 23 days. My advice: Use ACCC sooner and avoid Samsung fridges.

The Worst
The Worst2 posts
 

I'm so shocked at how bad the service was – I phoned two days ago to request a repair and the man didn't even introduce the business and just spoke over top of me before telling me to turn my loud speaker off - I was on headphones as I was carrying my son and groceries. He told me he would call back in 5 minutes and didn't. Last night I called again and they took the job details stating… Read more

they would be out between 9-12 and I said I would be home at 9:30 and he huffed then spoke over top of me saying "fine, 9:30-12:30". This morning I get a call from an abrasive technician at 9am stating he is at my apartment and no one told him 9:30. I got home and tried to help him find some parking - I live in an apartment and he got angry at me that there wasn't free street parking and then started shaking his head. I told him at that point I would rather give my money to another company. Which I have and they have been super lovely to deal with. I'm actually disgusted in this service to be honest.

Positive reviews

Sharon
SharonQLD5 posts
 

Absolutely wonderful service from Conor and Byron from Same Day Service. I called on Saturday morning and only a few hours later Conor arrived to look at my washing machine which wasn’t working. After Conor had investigated the issue, he apologised for not being able to have my machine working straight away and that the problem is the control… Read more

board and he would have to see if that part is still available. Conor said that it may take a while to get the part if it’s available and that they would contact me the next day to let me know. I went to pay Conor for his work and he said no payment was required at that point in time and that his office would let me know after they could see if the part was available. My husband and I were very impressed with Conor’s professional, kind manner and his ability to have us fully understand what the issue was with our washer. I highly recommend Same Day Service absolutely. Top Stars for sure.

ANDY
ANDYQLD
 

I call Byron thismorning to enquire about getting my fisher and paykel washing machine fixed, and had conor around within two and a half hours to fix it, the whole experience was prompt professional and affordable, I'm very happy with the service and highly recommend this company, will definitely use them again if necessary in the future. Thanks again guys, very happy customer.

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Claire M.
Claire M.
  Verified

Incredible service. Called at 9pm last night Byron arranged a technician to come out the next morning. Slav was exceptional and professional. Truly grateful for the prompt service. Thank you ⭐️

Negative reviews

Me to
Me to3 posts
 

This is just for the phone call. The man asked me to take my phone off speaker phone in a very sa4castic manner I told him that it was my hearing Aids. I asked him about the service and when he was going through it I was staing ok..as in understood then he proceeded to berate me stating are u going to keep talking or are u going to interrupt me.… Read more

What a trucken moron. I will be telling anyone and everyone to stay the truck away. Worst phone manner in a long time.

Dennis A.
Dennis A.QLD
 

Gave different quote for call out, then guy showed up and said I have never seen one of these before. Also came in a beat up station wagon Took it apart called his work and said i do not know anything and they told him to tell me it wad a computer problem. Then put together and demanded payment. called their office and they told me he said oh thats a very uncommon product. It is the most purchased at Harvey Norman.

Gold Coasters
Gold CoastersQLD10 posts
 

EXTREMELY RUDE – I contacted this company as the website says same day fridge repairs 24/7. The person on the other end asked for the suburb, i told him and its a local area he said no one is in that area for a week. i apologized and said I'm sorry the only reason i rung is because your website says same day fridge repairs 24/7. His response was "yeah well its Christmas!!" and hung up!!

Recent reviews

Customer Scarborough
Customer Scarborough3 posts
 

I am very happy with the service from Brizfix Solutions from making and securing the appointment to the service person fixing my Siemens Washing Machine yesterday. Ashnal was very professional and careful in his work and made sure the problem was fixed properly. He left no mess and was a very pleasant person. He did also explain that the cause… Read more

of the vibration in my washing machine was the suspension so I have made another appointment this morning for the washing machine to be permanently fixed. Happy Customer - Scarborough

Ian C.
Ian C.QLD
 

'Faulty' LG Linear Inverter / Compressor – Byron's advise & support was crictical in my 'battles' with Harvey Norman & LG in getting my 'faulty' Compressor replaced at no-cost to me!

Troy
TroyQLD
 

Prompt, Professional and Courteous Service 10/10 – Extremely happy with Same Day Electrical's prompt, professional service. When your appliances die on the weekend, the crew will have you up and running in no time. Our consultant, Conor was personable, knew his stuff and provided a superior level of customer service. Would not hesitate to recommend!!! 10/10

David H.
David H.QLD6 posts
 

Great Service and Highly Recommended – Friendly, Knowledgeable and Just a great guy! Our technician was happy to answer all my questions whilst still working and got everything back up and running within minutes! He turned up on time and was very polite. Will definitely use these guys again!

Aneta V.
Aneta V.2 posts
 

Highly recommend – Byron, I can't thank you enough for your service! Both yourself and your team, all the technicians that have come to me are absolutely outstanding. Thank you, thank you so much! Highly recommend your business! ⭐️⭐️⭐️⭐️⭐️

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Francis M.
Francis M.QLD
 

Praise for your employee, Byron Connor – What a pleasant young man was Byron Connor, who repaired out oven just now. Not only was he very efficient and knowledgeable, but he was very patient in explaining the codes to use on this relatively old kitchen utility, codes which were not in our 2011 manual 9or at least that we could decipher). Keep him on and give him a generous Christmas bonus please.

Alex
AlexQLD
 

wonderful support – The response to my phone call was very helpful and re-assuring. The gentleman who carried out the repair was very helpful and thorough. Thanks for an excellent service.

Kurt
Kurt
 

Alex "The Fridge Whisperer" – The guy's came to my house, pretty much, exactly the time they said. A gentleman arrived & looked at my fridge, there was a "Technical Issue" that needed to be proven by running the fridge for a day or two, I then rang back & was told a guy would be out that night between 7pm & 8pm, he was a little earlier, Thankyou. His name is ALEX, He was… Read more

Brilliant, answered any Question's I had & he Resolved the Technical Issue from two days earlier. Alex is a Very Nice, Humble Man, but Extremely Good at his job.... Thankyou Very Much Alex & Co......... Your's Sincerely.....Kurt Cameron.

Deb
Deb3 posts
 

Grateful customer – I had a technician come out to have a look at my fridge. He was courteous and knowledgeable, and explained what the problem was and how to deal with it. Unfortunately it could not be fixed as the issue was a compressor still under warranty. I was sent a very detailed report on not just the problem, but also what my rights as a consumer were…and… Read more

advice on how to proceed, as after so many calls to the manufacturer I found they didn’t care one way or another! I’m very grateful to the staff at this business for being so helpful and honest, and would recommend them highly!

Paulie T
Paulie TQLD
 

Excellence – The service and knowledge of Same Day Service technician was outstanding and the office staff were friendly and great in communication of what was happening. I would recommend them to all

Jim Gall
Jim Gall5 posts
 

Well qualified technical help – Tim arrived at the agreed time and was able to locate the problem immediately. The problem arouse from a faulty part fitted under a previous repair. The part will be replaced under warranty. I was impressed with the technician's skill in diagnosing the fault and. the promptness in sending a technician to fix the appliance.

Karen Lowe
Karen Lowe2 posts
 

LG REFRIGERATOR - BROKEN COMPRESSOR – These guys were fantastic, super quick, very knowledgeable, professional and friendly and very patient with me when I had to ring them several times due to problems with my LG warranty (problems with LG that is, not Same Day Appliance Repairs!). Will definitely recommend to others and use them in the future. Thank you Byron and Connor!

Sue W
Sue WQLD
 

Good result – I phoned in the morning and got an early afternoon appointment. Got a phone call an hour out of arrival. My problem was easy fixed by a very professional young man and due to problem being fixed very quickly price was reduced slightly. I’m very happy with overall result. Thank you.

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