We have had this fridge for a few years now and have had nothing but trouble with the ice maker from the very beginning. It constantly stops working, fan makes loud noises prior to it ceasing. Always needing defrosting. We have had the ice maker replaced THREE times now and am over the bandaide solutions.
The Repairer who have been kind enough to replace the item each time but have stated that they work on this fridge model all the time. 6 years of repairs to one fridge alone, that is ridiculous. Apparently in America there is a class action su...

So, we bought our fridge along with a full kitchen of appliances and got a good deal on it. We were delighted with it while it worked. Temperatures were adjustable and held everything at proper user selected temperatures. Space was great and plenty of door shelves to hold small stuff like sauces etc. The lower right compartment was used twice as a fridge (at Christmas) and this worked like a treat. A small issue is the cleaning of the vegetable buckets as they have a complicated front to drawer side connection system which unfortunately allows ...

Ice maker freezes, seals are leaking, water every where! Passed me to a third party with no results, said it was a special product and must deal with them.. around we go..

We love this fridge and luckily have had no issues with the icemaker as others seem to have had. After a year though, two large air bubbles appeared on the water dispenser door. Samsung to their credit sent out a repairman who replaced he whole door. Another year on, and the same bubbles are reappearing and only on the water dispenser door. Has anybody else experienced his?

We have at to clear the ice maker on numerous occasions and know it doesn’t work at all, so being in Townsville we will pay about $500-600 for a repair after only 28 mths might try and find a fridge that makes ice the old fashioned way. Also to pull out the Veg and fruit draws is a task in itself and after scouring YouTube for the answer many cracked the plastic which releases the catch(so did I)

Had the fridge for a few years. As others noted the icemaker is an issue but also two doors outer shell is peeling. Looks like a quality/ design issue. Between product care and Samsung they will only replace the icemaker but not poor quality doors. Still have 7 months product care warrentee. No use getting extended warentees or try and get samsung to replace their poor quality doors. Won't buy samsung or product care again.

Fridge failed within one month. It took Samsung two weeks to check out the fridge and another week later we haven’t heard an outcome. Meanwhile we have lost hundreds of dollars of food

Nice looking fridge, I like the flexibility of zones and the set out. Ice maker and water dispenser works well. Maintains temperature.
BIG downside is that food particles become trapped in the crisper drawer joins. They are not sealed and it is not possible to take apart the drawers to clean this trapped food particles. Very unhygienic and frustrating as I have tried so many times to clean them with no luck.

This is quite a different review compared to the one I was going to submit last week. We fell foul of the infamous ice maker fault with this Samsung model. We were spared the leaking and icing up at the rear into the vegetable baskets, but over the course of two years the ice maker went from fine, to freezing up every couple of months, to freezing up every week, to stopping working altogether. This is a chronic issue with this model as you would find out as soon as you Google it. However I think it is only fair to also provide positive feedbac...

We purchased this product mainly of its ice making feature, but have stopped using ice maker from last 3 years, ice maker frequently clogs up and unable to open the ice maker bucket. Have to use steamer to manually defrost the icemaker but its becoming quite regular issue so i have stop using icemaker.

The fridge broke down in about 1.5 years of use. Technician ordered a part, came back after 5 days to replace and told me that the fridge cannot be repaired and Samsung will replace the fridge. 2 days later got SMS to send Proof of purchase, and 5 days have passed after providing POP but no reply or update.
Beware of Samsung Customer Service, as I was without fridge for around 23 days.
Had to finally accept the offer of replacement of fridge from Samsung as other options were taking more time to have my fridge.
I am never going to buy Samsung products with the level of service I experienced.

Purchased new Harvey Norman 2018. First month ice making machine freezes up. Rang Samsung and told while on the phone to chip away ice, reset / button for ice making. No tech sent and relying on customer to clear frozen stick cubes, then reset!!!
2 years on and many self repairs / resets / defrosts..... I had a gut full. Fed up I took action and contacted product care. I purchased this for peace of mind when purchasing the $3000 Samsung fridge.
Product care was wonderful and sent a service tech. The tech said fault and did a report. Product ca...

I purchased the refrigerator having so much confidence this refrigerator will be amazing since I entertain very much, but into 6 months of this purchase the ice-maker stated to stuff up, making it really difficult to use and have any ice dispense. I called Samsung as I had warranty still on the refrigerator. The repairer came out he was a very nice man, he checked it and decided to put a new ice maker. I thought the problem is solved and everything will be work as I expected it too. Mind you it wasn’t a cheap fridge. Not long after it was ...

Bought the 4 door fridge 35 months ago and ice maker refuses to work
Just my wife snd I at home therefore it is not used excessively, for the price we paid disappointed that this is an issue

Always had problems with the icemaker ,always freezes up when you need ice , service man came out and said it’s always been a problem. Hopefully Samsung should sort the problem out.

We had the same issue with the ice maker freezes up. Rang Samsung & they promptly sent out a repair agent. Unit replaced, agent says this is a common problem however, Samsung have now updated the ice maker to higher standard. Now no problems .......... so far.

I'm very happy with this fridge except one minor problem with the water dispenser. It doesn't flow 2 too 3 times a week and I have to remove the filter and re attache the filter and it works again. Very strange. What can be the solution.

This fridges icemaker constantly freezes up, and needs to be defrosted at least weekly, the icemaker unit breaks and costs hundreds of dollars to replace.
Check around online, customers in the USA are suing Samsung for the bad design
The rest of the fridge meets expectations

When you buy an expensive fridge like this you probably buy it to get ice & water.
The icemaker constantly frosts up, at least once a month has to thawed, usually find out when you've got people over & you're making drinks. It's messy & awkward to thaw, but then you have quite a wait before new ice is ready.
Suitably disappointed - Find a better fridge for the money
Update- Samsung sent out a repairer immediately following my review. Fridge was fixed free of charge and seems to be working perfectly now. Great response thanks Samsung

We love our Samsung fridge, especially as I can have one part of the freezer as an extra fridge !! My only problem is the ice maker keeps freezing over .. I now have to defrost ever 1/2 - 2 weeks.. and it’s very time consuming.. would love to know if anyone has a solution to their ice maker freezing over ..