Samsung Galaxy S21 Ultra 5G (2021)

Never getting another Samsung phone – You pay nearly 2000$ for a phone so that it can last long. But Samsung wow, after just 2.5 years the phone is absolutely unusable, after the latest update they just crap out the battery, My phone is in the best physical condition as possible but since last 2 3 updates the battery does not even last 4 5 hours even with the battery saver mode. I… Read more

need to charge every 4 hrs. And when you raise this with them they will offer you to give 10% discount on another $2600, lol. Not falling for it again.

Great Phone – The quality of the camera is second to none. The display options are easy to find My phone is my diary and my camera, it's part of my every day activities Show details

One of the best phones I've owned – The quality of the pictures taken with the camera is fantastic. It has many features to enhance your shot but I have found that it's rare to use them due to the quality of the first shot no matter where or what time of day. Screenshots are also of great quality. As for the other features of the Samsung S21 Ultra 5G, I have the best experience… Read more

with everything that it has to offer. Smooth running of all apps, from the occasional game to meditation and you tube viewing. Even the feel of the screen is amazing. The display is crystal clear with options for any adjustment to brightness and backlighting, which has the auto option. Best Samsung phone by far.

DON'T WASTE YOUR MONEY – Talking text to speech does not work.. it never has worked and clearly Samsung will never address this. The T9 keypad doesn't work.. it never has worked.. and clearly it never will work. I've been complaining for the last two years about these two specific things but Samsung staff don't even know what a T9 keyboard is, and how it even works. … Read more

T9 doesn't work with anything on Google. Talking to your staff about this made me realize they don't know what a T9 keypad does and how it even operates. How stupid and lazy can Samsung management remain??? because you are not educating your staff... which makes Samsung look absolutely STUPID !!!!

So what friggin hope does anyone have if the useless staff have no idea. ?? NONE. !!!

You useless Bunch of absolute money grabbing, uneducated morons at Samsung .!!! Why are you not fixing the T9 keypad and the voice to text. Voice to text continues to drop out mid sentence every few words. This is going on for 2 years..

The last time I wrote a review with so much detai about these exact two problems, a Samsung staff member responded with., ' is there anything else I can help you with'... instead of trying to address these problems which I took the time to write. I believe it's still on my last review.. Evidence again, of how useless you lot are at Samsung... just as useless as this phone!!!???!

2 years of complaining about these two problems specifically, and I have received two years of nothing but frustration and ignorance from Samsung and staff. I say to people, don't bother with Samsung Galaxy phones as the software brings nothing but frustration

Unlike normal mobiles, Samsung S21 ultra is a fail – So after spending hours trying to see if the S21 ultra was ok with a travel eSIM, I find out that this backward device doesn't support one. Show details

Horribly inaccurate keyboard – This phone has a horribly inaccurate keyboard. Coming from Sony it's a real shock how bad this phone is to type on. Even typing this message took several attempts. Just a terrible user experience.

2nd purchase from Mobile Federation, highly recommended – Love my Samsung s21 ultra, it's like new. Reasonably priced, everything works well, can't fault it. This is my 2nd purchase from this company, yes reliable, straight forward service. Show reply

This is still one of the best – This phone although a bit long in the tooth is still one of Samsungs better performing phones. The cameras are brilliant and over its a very user friendly phone especially for those of us getting on in years. The quality is there being a phone that has stood the test of time and is totally reliable with most apps the display and settings easy to navigate as well Show details ·  3

Poor quality – Poor built quality. Screen very delicate and expensive After 7 samsung mobiles used, decided to stop buying samsung mobiles after s21 ultra experienced. Not recommended this model. Regret my decision to purchased this. Show details

Galaxy S21 Ultra – The Galaxy S21 Ultra is a really well equipped phone however when it comes to extended screen use the display is very prone to screen burn in. it will always be repaired under warranty but there is the few weeks where you are without the phone you're paying to use. Show details

Last Samsung phone I will buy – After update camera is no longer working, issues with wi-fi, network issues. I will definitely never buy Samsung phone again . I had a Huawei phones previously and never had any issues. Samsung phones are peace of expensive garbage . Steer away from them . Show details

Worst samsung phone ive ever used and im a die hard samsung user – Worst phone ive ever used and im a die hard samsung user, actually in disbelief that a company can sell a $1600 phone with functions of a $400 phone!!!! Nothing but problems Show details

Worst Phone and Service!! Stay away from Samsung Crap! – I have purchased a Samsung S21 Ultra mobile phone last year and after few months of using the phone its been constantly restarting itself at-least a minimum of 2-3 times every day and at one stage we couldn't even upgrade the SW on the phone. I took the phone to the Samsung service center for assessment and all they did was reload the SW on the… Read more

phone and gave it back to us. They never even looked at the cause of constant restarts. When I questioned about this the Supervisor from that service center advised us to register to Samsung Members app and email the logs to them via the app when the phone restarts. We have been doing this since Jan and sent the logs to Samsung support and they are yet to come back to us with any findings or resolution. We expected a better product and service from Samsung for which they call as a Flagship model but in reality it is an utter crap. Feeling really ripped off by Samsung... We never ever buy another Samsung product in our life!!

An expensive piece of garbage – An expensive piece of garbage falsely advertised as groundbreaking. It has 6 terrible cameras and a screen so fragile it breaks in your pocket. $500 to repair each time. Don't buy a Samsung. Show details

Worst mobile phone and service – Bought this phone for my wife as a present last year. After updating ofcourse got rid of the old phone. New s21 started over heating to a point of burning, then will shut itself until cool down. Reported to Samsung with 4 weeks of purchase. They wouldn’t replace it but we’re happy to have me sent to their repairers. But no replacement phone during… Read more

that time. The phone will over heat while have video conference, zoom meeting and video chats. Samsung rep told use computer for these Apps. What an answer for two thousand dollar device. It never happened on previously owned Samsung mobile phones. During covid JB HiFi would accept delivery by post. They were nice to give a different phone for use until s21 gets checked out. But the whole process will take days. Having no alternative device we carried on with same phone and thought once shops will open and things go back to normal will go to JB and return the phone for repair( on a brand new phone). Now I submitted to JB HiFi Moore park the phone as I borrowed an old device from a friend. I takes hours to transfer data , factory resets and all troubleshooting each an every time without any accountability. It’s been a week haven’t heard from JB and I called them today and was advised phone is still in the shop and hasn’t been sent. It feels like no one gives a s..t in these days to actually help when it comes to warranty. It’s run around as I have nothing else to do with my time. Life is stressful enough not to have add ons like this. I paid premium price for hoping to get premium product and service. Over past two years I upgraded kids devices , home entertainment systems, tv all Samsung, every single device have painful issues. No firmware upgrades through Samsung app, no cables provided for manual updates. Spent hours again with tech support went spent extra 100 to buy adapters and cables , things finally shaped until the next firmware update and here we go again…. Same drama , same issues… last night my son’s tablet just died. Not even two year old and only started using six months ago as it was a present and he had his old device working fine. if I was rich and had more money I would through all of them in rubbish and perhaps move to another brand and hopefully they will work smoothly. No one is taking responsibilities… looks like companies just focusing on cheap and rubbish products but any quality. Hopefully no one goes through these experiences. I would not recommend Samsung.

This phone is a wost of money. Am running away from samsung for good – I bought this item few weeks ago. The phone has good cameras and I like the quality of the images and that it's a 512g. The Wi-Fi keeps dropping same as the network not even 5g ,some time you have to move rooms to make a phone call. The battery life is even worse I wish I never bought it in the first place. I never had any issue with my previous phone oppo find x2 pro. Am running away from samsung for good now. Show details

Crap. Worst phone – Samsung sux! Too many updates. Crap battery. Crap camera. Crap OS. Heats up like a mf. Apps don't run properly.. freezes. Glitches. Speaker Crap.. sound tinny and volume is terrible. I get angry using this phone.. I'm going over to iPhone.. the lack of control I have of this phone is terrible.. Samsung still control it and not in a way that suits me.. byeeeeeeee Show details

No accessories? – I'm disappointed in samsung, they've jumped on the apple train, trying to gain as much money from consumers as possible. No head phone port, and yet the phone doesn't come with wireless headphones, you use to give us headphones =/. Gosh they don't even supply a charger with the phone, that is pathetic, what happens if you've never owned a samsung before? You guys use to be the best, it's sad to see what your company is turning into. Show details

Worst Samsung galaxy released – Had this phone for 8 months and had to put up with no data signal anywhere I go, send it away to Samsung for inspection and repair and they say it has no problem. Compared to the s8 and s10+ this s21 ultra is an unusable paper weight. Worst phone I've ever had. I own 4 galaxy phones, 3 sets of galaxy buds, 2 tablets and a galaxy watch, after all… Read more

the trouble I have had with getting this phone repaired and still not fixed I will not be buying anymore Samsung products. #switchingtoapple

The screen is incredibly soft on this device and screen protection impeeds the functionality. Hate this phone! – The material used to make the screen is incredibly soft although marketed as being the strongest ever screen materials. I have tried three different screen protectors, at the cost of around $150 and each of the impact the ability to use the phone. Samsung appear to be aware of this issue but don’t want to address it. The user experience on this… Read more

phone feels like being on the original iPhone. Don’t purchase it, you will save money and avoid a lot of frustration.

Was expecting more – Firstly, I cannot complain about the overall function of the phone, it does what it's meant to do, call, text, take photos, and store apps. However, as it is a new generation I would expect past issues and mistakes to be resolved, the battery continues to burn through and there is now a missing socket for headphones that are not cordless. I use… Read more

my phone for a range of things, including reading whilst commuting, and the battery's durability is a necessity. It also came without a charger, which is the first thing you need to do when you acquire a new phone.

Amazing experience – I received Mobile with case, charger, head phone and pin. Show details ·  1