Samsung Galaxy Watch4 Bluetooth

Watch bricked after software update and receiving disgusting customer service – Update: Issue was resolved, better late than never. I had a software update last week and the watch bricked and won't turn on after the update. Took it to the service center and they said it was a know manufacturer's fault, they said that Samsung doesn't have parts to repair it as they are on backorder and will take a long time to get that part… Read more ·  1

and Samsung will contact you with an alternative resolution. Waited and waited no one contacted me so I had to contact them myself. Got told that there is a case manager assigned to me and he will contact me within 2 days. 3 DAYS later after still no contact I called them and then got told that actually there is no case manager assigned to me yet and I'll just have to be patient. They won't even give me any time frame for repair or replacement or refund. Now it has been over a week and I am still waiting for a response and just called them again, and just got told the same Bull Cr@p that there is still no case manager assigned to me and i'll have to wait even more. I had to lodge a complaint with ACCC, lets see how it goes. Absolutely disgusting customer service samsung, you should be ashamed of yourself.

Issues with the battery which can overheat and cause burns on your wrist – Product Review – Galaxy Watch 46mm Bluetooth SLV Bought 20Feb20 $538 25/1/22 – Dead screen phone shows still connected. Serviced assembly 8/2/20 – Same issue LCD not working Had LCD replaced. 11/1/23 – Watch battery discharging quickly. Had a burn about a week ago. After a week, on 11th had a severe burn when using watch and a blister appeared.… Read more

Spoke on customer support service on issue and told to take watch to repair center Harvie Norman. Pm 12th Jan spoke to Customer support again, told it will be escalated. Still no resolution. My concern is that: 1. A serious injury has been caused by the watch overheating. 2. This was not taken as a serious concern by Management of Samsung to have resolved immediately rather than escalate up the tree. 3. It was possible Lithium batteries could explode. 4. The battery was discharging quickly.

Replaced Galaxy active 2 with Galaxy 4 40mm (Step up from older model) – My wife has been running a galaxy active 2 for 3 years – it was an LTE model but battery life was failing and screen resolution deteriorating – looked at the galaxy 5 for bigger battery life and sapphire crystal glass etc. but settled on the galaxy 4 non LTE model 40mm – this was the sweet spot – the galaxy 4 is thinner than the galaxy 5 by about… Read more ·  10

3mm (because of larger battery in the 5) and the battery in the 4 is the same capacity as the active 2, but with the new processor operating system (Samsung's Exynos W920 over the older Exynos 9110 and Google’s wear OS over Tizen) the galaxy 4 operates much faster and seems to use less power than the active 2, so battery life is an improvement though jury is still out. Ram in the active 2 and the galaxy 4 are the same (1.5gb, but storage has increased from 4gb on the active 2 to 16gb on the galaxy 4)

The galaxy 4 is definitely non IOS and is built for Android, operating seamlessly with the Samsung phone. Receiving phone calls on the watch is easy and the clarity of voice talking and listening is excellent – no faults at all.

The watch is full of apps, plenty of fitness and health apps (all pair nicely to the Samsung health and wearable apps downloaded from play store – covers steps, ecg, s02, blood pressure, sleep patterns, jogging, swimming etc. etc. Have checked heart rate on BP monitor and it seems pretty close as do the steps (calibrated against another watch which is known to be pretty accurate as a reference – it is also waterproof with the caveat to switch on Water lock mode (which takes about 5 seconds to do) but otherwise IP68 rated for immersion up to 1 metre for up to 30 minutes.

The screen is very, very good, very clear and bright and colourful (30.4mm, circular, super AMOLED (396x396) full colour, “always on” option, Corning Gorilla Glass DX+)) – running it at higher brightness consumes battery life as does leaving on the unused apps and the Wi-Fi when it’s not needed. Previously my wife struggled to get a day’s use on the battery with using it a fair bit, but the galaxy 4 exceeds performance of the active 2 by a fair margin though running Wi-Fi and apps would probably not get to the 2 days advertised – it’s a step up in every way, but if you had a galaxy 4 the step up to a galaxy 5 would be less contrasting – the 5 has the sapphire crystal glass, a bigger battery (making the case thicker) and some additional apps that may be useful, but otherwise we have found the galaxy 4 to be an exceptionally good watch in almost every way.

The 44mm version of the galaxy 4 offers a bigger battery at 361ma with the trade-off being a thicker case.

One thing that is different in the galaxy 4, is that when you load your credit card into Samsung pay, you no longer input the pin number when the card is activated on the screen (when you call up the card first time) but you have to unlock the watch with a pin number – have seen some reviewers criticise the watch for this, but it seems if the watch happens to be off your wrist, every time you want to access the watch for apps, adjust settings or to use the Samsung pay, you have to input the watch pin number – if the watch is on your wrist, you only have to input the pin number once to access the watch settings or Samsung pay and so long as the watch is not removed from your wrist it stays open. It’s not difficult to get used to this and it’s actually a pretty good security feature – nobody can steal your watch, or f you misplace it, use it access your credit card without the pin number, so it actually makes some sense.

All in all, a very good watch that functions very well, very fast with an operating system that it intuitive, functional and closely aligned to the Samsung phone it is paired to. The silicone band also tucks neatly back under the watch band after being fed through the buckle and is neatly out of the way.

This watch is still available but in runout as the galaxy 5 is the newest edition – the 5 builds on the very good galaxy 4 with galaxy 4 still being advertised and available, some at bargain prices!

Pros • Good size watch at 40mm • Band is silicone and very comfortable • Watch is available in 4 colours (Black, Silver purple, green, pink gold) • Google wear operating system improvement over Tizen • Very nice screen, good resolution, super AMOLED display • Pairs and operates nicely to Samsung Android phone • Waterproof to IP68 (1m for up to 30 minutes immersion) for rain, washing etc. and 5ATM when water lock mode on for greater depth and water resistance (see the manual for correct application) Cons • Depending on your expectation battery life may be considered and issue by some (you basically have to charge it once a day) – you can opt for 44mm models with bigger battery (in both galaxy 4 and 5) – I doubt it will run 2 days between charges (at least not running Wi-Fi and apps, just as a watch maybe?) • Some may see having to input the pin to access Samsung Pay a burden – we didn’t, it actually improves security, but some may find it frustrating.

Really, really good – Kinda surprised by the average score on here so far. I'm pretty tech-obsessed, so, I don't know, maybe I have too heavy a bias. ​ I've found the Watch 4 to be very good. Good enough in fact that I'm not even tempted by the Watch 5. I get about 1.5 days of charge (raise to wake), which could be better, but isn't terrible. I work from home so I… Read more

suppose that makes it more bearable. The available watch faces and complications are good, if not *quite* as good as the Apple Watch's portrait display allows for, but still very good. The build quality is great, weight is very nice (lighter than Apple Watch but still feels high-quality), the screen is excellent – very sharp and vivid – response to input is excellent, Google Assistant works perfectly, GBoard works well as a gesture-based keyboard, and Samsung's new velcro nylon watch band is almost as good as Apple's (the Apple version is wider, a little softer on the skin, and has a bit of elastication in it). So, overall, I'm extremely happy with it.

Poor Build Quality + Poor Customer Service from Samsung – Galaxy Watch4 purchased Oct-21 screen died - sent to repairer. Response was $588 (more than the cost of the product) to repair, or $88 to reject the repair (is this even legal) - reason a half a millimeter chip allowed liquid in. Product only used in normal day-to-day, but design means you can scratch it easily on things - look up pictures of… Read more

other watches with the same scratches - this poor design resulted in the chip. Samsung repairer position is this voids the warranty. When the chip is the result of poor design and build. Second time having to deal with hostile third party repairer. Choose Garmin or fitbit instead...

After post edit - you'll note Samsung has ignored all negative reviews. they haven't followed up on any email I've sent them. so add poor support to another resaon not to buy

Does the trick – I am a Samsung Galaxy phone user and have been for close to a decade now. While I would love an Apple Watch, they only work with iPhones. The next best thing for us Android owners is the Samsung Galaxy smartwatch. There are a lot of things to like about this watch: - User-friendly user interface - Nice bright screen that works in sunlight - A… Read more

nice array of features such as heart rhythm monitor, blood pressure monitor, blood oxygen monitor and a flew of other health features - It looks like a real watch (if you go for the Classic variant especially)

The one downside is the battery life. It lasts about 24 hours for me, not the quoted battery life on the marketing. That's fine, I put it on charge when I shower and get ready, I find that little charge keeps it going without dying on me.

I don't use any of the features like the Bixby voice recognition and other things that maybe I would consider niche. It's a watch that tracks your health, not controls your security cameras or orders Uber Eats for you.

Overall, it's a great watch that I use to track my steps and water consumption. When I got sick with some virus recently, my heart rate was worryingly high. The doctor recommended a smartwatch which is how I ended up buying this in the first place.

Would love to love it ... but – There is so much to get excited about when you get this watch - great display, speedy response, comfortable (slightly fiddly) strap, lots of "health" measurements, etc then there is the reality of living with it The published up to 40 hours of battery life is a total fantasy. Turn on Wifi or use the inbuilt GPS and you will be charging it twice a… Read more

day - yes it is that bad. But it gets worse - I don't turn on Wifi !!! Instead the watch continuously turns it on for absolutely no reason and I only notice because the battery is approaching dead by mid-afternoon.

Those health measurements - there is a reason samsung plaster not to be used for medical purposes all over them ! For the past 3 days my heart rate has been a steady 115 - rock steady - as in the watch stopped taking readings and chooses to display the same random value for 3 days. The spo2 readings often indicate I am dead (72%) which would be upsetting if it was even slightly accurate (and despite the heart rate not working the spo2 levels continue to change).

It often fails to take blood pressure measurements. Surprisingly the ecg does appear to work - but a word of warning - these measurements are only available if the watch is connected to a samsung phone (not an android phone only work with phones offered by samsung)

Detection of workouts is hit and miss (mostly miss) and if in the middle of the workout you get a message then the watch often forgets all about the exercise you were doing. Forget about using the watch GPS in standalone mode, it does not offer assisted gps (fast acquisition) meaning it typically takes over 5 minutes to work out where you are.

Then there are all those useful apps - perhaps my favourite is the maps app - which shows my location with all the streets - but only when I am at home! If I try to use the app even 200m from home I am shown a black screen with a blue dot in the middle - and that perfects sums up the galaxy watch 4.

It falls well short of the promise (especially that 40 hour battery life)

Same same, but different (GW/GW3/GW4) – I will start my review by summarising my thoughts about watch 4 (in comparison with galaxy watch/watch 3) as over promised and underwhelmingly delivered. The original galaxy watch and perhaps watch3 (they share most of the hardware) were extremely well designed, surprisingly well functioning with good battery life and limited choice of… Read more

applications. To create a perfect watch Samsung needed to do only 3 things: Modernise health data reading Enhance and modernise software/applications Possibly work on battery life improvement. Although 3 - 4 day battery life was a OK Very surprisingly, instead of perfecting an already good product Samsung teamed up with Google and released Galaxy watch 4 based on Google’s WearOS and making it Tizen look and feel like. Which is an OK idea if execution is right. First impressions about Galaxy Watch 4. ( Positive to negative) Having direct access to Google’s play store with a wider variety of applications available is positively refreshing. Amazing display and fast performance with an occasional hesitation when reading complex health data and other functions triggered at same time. Well integrated with Samsung phones. Wealth of health data (ECG, blood pressure, sleep quality, snoring detection etc) Very poor battery life (1 to 2 days MAX) Some health related functions are not available on non-Samsung phones Some of Google core services are not yet available in the initial release e.g. Google assistant. Considering that the Galaxy watch was first released more than 3 years ago I expected a bit more from Samsung’s Galaxy watch 4. However, to be fair, the release price for GW4 is way lower than both Galaxy watch and Galaxy watch 3 (GW/GW3). In conclusion, would I recommend this watch? Yes and No. Yes, if you are using Samsung mobile, don’t have GW/GW3 or simply (like me) need more health related info from your watch. No, if you need more than 1 day of battery life, don’t have a Samsung phone/don’t need extensive health data and have GW/GW3 already. P.S. Also, unboxing video is here: https://youtu.be/bETRCJL-tq4