Excellent service and the prices are best online
I purchased the ASUS Zenbook Pro Duo (i9 version) from saveonit, after going through different stores online, i found it on saveonit for about 400 dollars cheaper than the nearest price - so I thought may be too good to be true, I checked their reviews online and they were quite good, so I though Id go for it. The customer service was great (respond to emails very quickly and very helpful) and best of all, I placed the order on Monday morning and got the package on Wednesday morning (super fast!). Anyway, definitley worth a 5 star review - than...ks William for your great service! (ps: I also purchased Kaspersky antivirus - which is half od the price on Kaspersky's website, and installed without any problems! I am definitley coming back many more times!).
Shipping of digital products can be better
I bought Kaspersky Internet Security 2019 3 PC 2 Years Windows Email from them. No license was sent after 1 week even it was stated on the site that it would take 1-2 business days
Contacted them via their contact form and got no reply either. It has been a month and I still haven't got what I paid for, and no contact
Edit: I contacted the company via Live Chat on the website and got the problem sorted out
Great service and products at very reasonable price
Great service and products at very reasonable price. I always purchase my Norton software from them every year at best price compared to other retailers. Highly recommended seller. Will definitely come back for more business.
- Verified customer
INTENTIONALLY INCONVENIENT RETURNS PROCESS
I received a faulty item but the real issue here is horrendous customer service. I purchased a 1TB hard drive, reputable brand but has been identified as faulty.
Returned via Aus Post to the address on their Google listing but the delivery failed and it was never picked up from their local post office despite Aus Post conforming with me they left a calling card. It has just been returned to me after a lengthy period.
Despite a few emails back and forth an appropriate postage address for returns has never been provided which I’m quite sure was ...
Awesome customer support
The customer support team from saveonit is on top of it. They were quick to respond to emails and flashed my x470 motherboard free of charge. I honestly didn't expect such high quality service from a store where the prices on average are 10% lower than other online stores. Well done saveonit.
No Delivery of item, No Refund of item
Purchased an expensive monitor over TWO MONTHS AGO. Hasn't been delivered and neither have I got a refund yet. The representative advised they would not offer a refund until the shipper returns it to their warehouse - that's not my problem. It's not my fault your company chose an appalling shipping service. Due to this on going issue, I purchased the same monitor from another company and it was delivered in TWO DAYS.
Order online Norton Email key purchase from Saveonit. Also provide installation process. No problem at all and working fine. Very fast and economical & professional.
I would happy to buy another time. Saveonit
The reviewer stated that an incentive was offered for this review
Excellent fast, very economical service
Researched & compared product carefully before making a decision to buy from SaveOnIt. Product supplied within 24 hours of purchase.
Very fast, economical & professional.
Would happily buy from SaveOnIt again without hesitation.
Thanks for the great service.
Bad service. I have bought a Kaspersky software key and can't be used then sent email to support got no reply for 5 dys
Bad service, ignore customer's mail, don't give any help. I have bought a Kaspersky software activate key and it can't be used then I sent email to SaveOnIT support group and got no reply for 5 dys. Even not now！
Bad Service & False Advertisement
SaveOnIT had advertised a motherboard on their website saying it was in stock, a few days later I received an email to say they didn't have it in stock although I had paid for it. I asked them to change it to a different model but they were at closing hours by the time their email sent. Poor service.
Just say "Out of Stock" and don't waste our time!
The site was manageable, and I was able to find the product I was after with little delay (https://www.saveonit.com.au/product/asus-t304ua-bc028r-12-6-transformer-pro-i7-7500u-16gb-256gb). It stated the Asus tablet was available to order and I paid via PayPal without issue.
The next day the customer service officer emailed to say that this Asus tablet was in fact discontinued and they had no further stock. When I then checked the item listing again it still showed as available on order.
It's one thing to mix up your inventory and list st...
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