ScentGod

Please be very aware of this company.Many customers paid for items,never to be reviewed nor delivered.How this company operates is a scam.It not only is illegal,misleading but also theft.I too have reported this company to where I can and have also spoken to the media Many other customers have also come foward.They need to be legally closed down… Read more

and not allowed to operate.Its a very bad decision to purchase here.They will send you fluff emails to make it appear your order is coming.Please please dont risk it

obsessed with scentgod honestly. a new scent in my mailbox every week is the highlight of my routine, and range is huge so i never get bored. only knocked off a star bc i had a hiccup changing my email address. also got a free compliment magnet sample in my last delivery! havent caved on the full bottle yet but if people start telling me i smell amazing im buying it lol. would def recommend x

I placed an order middle of April 2026, I never received tracking information and queried them on it. They stated my order had been delivered and sent me the tracking. It was sent to surfers paradise and I am in Nth Qld. They have confirmed by email they have my correct address. I have sent multiple emails and direct messages and rarely do I… Read more

get a response. I have requested a full refund but they are ignoring my requests BUYER BEWARE this is not a legitimate business they do not even have a number you can ring them on. VERY DISAPPOINTED and now I am out of pocket $145 - I will be taking this further.

Used to be 5 stars now I'm contemplating cancelling my subscription. Only because the scents take so long to get to you these days. It's mid month now and still haven't received this month's. money came out on the 24th of march for Aprils scent. I've been a member since 2023 Never had this issue when I first signed up! Show details

Fact one did didn’t bother saying product wasn’t available yet still put in a tracking number a month before they were going to deliver, then said they would log it on 5 October didn’t bother doing that till 9 October after I had words with them and… Read more

now I won’t receive it till the 15th. I just would not buy with them again because they’ve got terrible communication.

shoutout to Gaby for helping me out with recovering my account. I was having a weird issue with my apple id login and she sorted it within a few hours. I've been a subscriber since a year and I still get excited when the monthly box turns up. super happy 10/10

My order was a little delayed but staff particularly Sophie tracked it down and were in constant contact with me. It was so worth the wait. My son absolutely loves the variety and quality of the fragrances. Can totally recommend Scentgod for all your fragrance needs Show details

Huge range of fragrances for men and women. I love discovering new fragrances and Scentgod allows me to “test drive” before deciding to purchase full size. The monthly subscription transactions are easy & they are very responsive to communications.

Buyer beware! I placed my first order for a few perfume samples in early May and selected express shipping. WEEKS later, not a single shipping notification email, no correspondence, nothing. I reached out and still had to wait another WEEK for a reply, which didn't even tell me my order had been shipped! I then sent more emails. Again, it took… Read more

literally days for a reply only to be sent a message saying that my order was shipping. They then sent me a message, again days later, to say that they will look into it with Australia Post and issue me a refund.

EDIT: The refund finally came through and the items eventually were received (apparently they were delivered to the wrong address). However, due to the abysmal shipping delay to begin with and the slow and inconsistent customer service, I still won't be using their services again, nor can recommend them in good conscience.

Do not order from here. I placed an order weeks ago and have no shipping confirmation no emails confirming the order but they’ve taken my money. I’ve emailed numerous times and no response at all. Not sure what’s happened, they used to be AMAZING but now it seems to have gone south.

Started off as a wonderful idea but unfortunately the idea and the reality ended up being two different things. The website initially didn't save my information on sign up, which I was unaware of. The first scent was sent apparently to a null address, which baffles me why they wouldn't reach out and advise of this. After many emails back and forth… Read more

the issue was resolved but after two months only one fragrance had been delivered. According to other review replies they have changed the pick and pack to a third party. If this is true then I would strongly encourage them to revert to whatever system had them getting 5-star reviews. As someone who enjoys fragrances and received this as a gift it has been a huge disappointment.

I will note the one product that was actually received was alright, I wonder if the decant process affected the fragrance in some way as it wasn't as good as the brand new in bottle scent.

Still to receive products after a two months. After 2 weeks I asked when it was going to be shipped as I’d received no notification. A prompt reply said it’s leaving today. After two weeks I had to ask for a tracking number as nothing had been given yet and nothing has been received. Response was looks like it’s been lost and they have sent it… Read more

again but if I get the original to let them know. Didn’t supply a tracking number with second attempt and now weeks later and I’m still without anything. Have let them know I’ll be requesting a charge back from bank as I think ScentGod is nothing but a scam.

I’ve recently started a fortnightly subscription with scentgod about a month ago. I have still not received my first perfume, and my payment for my second perfume has already come out. They jump at taking your money. If I am on a fortnightly subscription I expect my perfume delivered FORTNIGHTLY that is what I am paying for. It’s almost been a month. Disgusting, rip off. Money hungry company. Avoid at all cost

They suck. Got charged for a perfume over a month ago still waiting. Then to top it off the charged me for the next month perfume and I’ll be chasing that for the next month too. Disappointed p*ssed off and very much and unsatisfied customer. Do not recommend !!!

Never got my package me and my girlfriend so hacked off yous said been delivered i paid for it yous better resend me another one or il unsubscribe my subscription this is bad really bad I looked every where no where to been seen yous stuffed up!!! I dont trust yous anymore

I don't get weekly perfumes. Hell sometimes I'm waiting 3-4 weeks before I get a perfume. However every week they take money out like clock work. I've cancelled before looks like I'll have to again. So disappointing. I thought it might be a scam but a perfume dies show up here and there. Gutted. This is a good idea just poorly executed

This place is an absolute joke, I’ve paid for a 6 months subscription subscription after being a loyal customer for over a year and I am waiting on 2 months worth of subscriptions now and the 3rd month has just arrived, wonder if I will get all 3 now lol. Still this month and another 2 after that, was promised it would be sent registered post,… Read more

nope They forget the extra vials you pay for. They forget the extra items you use rewards for but are full of promises Get your [Content Removed] together or refund my fucking money

The product you receive is good as is variety, price quite expensive for 8ml samples but worth it to try before buying a full size bottle, Shipping is another story, it is horrendous, I ordered on the 6/12 and even after emailing the perfume still hasn’t been shipped, paid for express too which is a waste of money, a customer for over a year and… Read more

have stopped my subscription due to the terrible postage Even received an email not long ago saying things have been put in place to quicken the whole process, it has gotten worse. Very disappointing

I used the Scentgod subscription for a while and that was fine. But cancelled it after a while as I wasn’t using them, and didn’t always love them. I feel back then they had their stuff together. But now… extremely slow postage and lack lustre customer service. A week after I place an order I get a notification it is sent. Weeks later I follow… Read more

up, where is it? I check the tracking. It’s only been created by sender. Takes 2 days to reply. Oh sorry, we will send out another. Must be lost they say. Original parcel didn’t arrive ever. Wait another week or 2. Received, but without the free surprise perfume. I email again. Ugh thanks but I didn’t get my freebie. Oh well will send it out straight away. No freebie arrives. Oh well. They lost my business. The new pheromone perfume has big promises attached. Smells ok. But it doesn’t really work..

Love the variety. Genuine fragrances. Feels like a little present in the mail each month. Gotta say though I hate the wait time to receive orders. 2+ weeks is too long when shipped within Australia. Show details

Shipping times are abhorrent! Whilst I love the compliment magnet scents, I am giving it 2 stars because the shipping times are AWFUL! I placed an order on 15 July and as of today (5 August 2025) , the products still have not been shipped (despite getting notification from Australia Post that a label was created on 31 July). Show details

Cygnet Perfumery. Victoria Australia. Antiquarian. A lovely perfume. Quality.. A small dab lasted 3.5hrs and a decent dab 6hrs+. Value?.. Quite the investment for 5ml.. (was a treat for myself fir my birthday as I definitely couldn't be that extravagant for a daily scent) I was very satisfied with the delicate spice combo. My Male indian boss is going to buy it for himself. So I'll confidently say this scent is great for women And men Show details

Very slow delivery! Perfume arrived today and honestly I’m very disappointed…. It’s hardly smells and doesn’t smell like it is marketed imo, smells lighter and doesn’t project - I’m really disappointed, I’ve smelt better perfumes in Kmart - will not order again and will cancel my perfume subscription as this isn’t quality service or product. Show details

Absolutely LOVE ScentGod!!!! To have the ability to have samples of my favourite perfumes is fantastic.. Plus the ability to discover new scents/perfumes is A+++++.. Will never cancel my subscription with ScentGod!!! Great range of perfumes to suit everyone's preference.. Very easy to add/remove perfumes from my queue..