I've gone through way too many "compliment" perfumes that do nothing so I was skeptical. This one actually gets compliments. lol It's warm and a bit sweet but settles into something softer after a bit so that's my favourite part. Not an everyday office scent for me personally, I save it for nights out and dates because it's a little sexy. Get comments every time. Only thing is don't go overboard, 3-4 sprays is plenty or it gets intense.
I’ve been a Scent God subscriber since 2023 and, for a long time, absolutely loved the service. At one point I even had two subscriptions because I enjoyed it so much. Unfortunately, over the past year the service has deteriorated significantly. I’ve lost count of how many times I’ve had to chase missing perfumes, ask when orders will be shipped,… Read more
and follow up on subscriptions that I’ve already paid for.
The most frustrating part is the lack of communication. Months go by with little or no update, yet subscription payments continue to be taken. Currently, I still haven’t received last month’s perfume, there is almost nothing available on the website, and I can’t add fragrances to my queue.
Delays happen and stock issues happen, but customers deserve transparency. Long-term subscribers shouldn’t have to repeatedly email asking where their orders are or whether the service is still operating as expected.
It’s incredibly disappointing to see a service I once loved become so unreliable. Unless communication and fulfilment improve, I’ll be cancelling my subscription.
BUYER BEWARE UPDATE: Still nothing as of the 5th of July. Began subscription May 16th. Chose the weekly plan and have been billed for 4 over a month. its now June 28th and I have not received a single shipment. First msg I sent, reply was I should receive by the end of the following week and still nothing. Sent another msg, got no reply but… Read more
got an email saying my first perfume was shipped. Im still waiting for the first perfume, the link to view that shipment is disabled and none of the other 3 perfumes have been shipped. Ive cancelled my plan until I receive all of my outstanding orders. If the company actually reads this please reach out, I want a refund!!!!!
Reviews with attachments
Received my perfume yesterday and I’m genuinely impressed. Compliment magnet is so nice and smooth, the grown up kinda vanilla that isn't sickly sweet. The bag charm inside so cute. I wore it to work and my colleague noticed (which never happens lol) and kept saying I smelled really good. It feels like the perfect all rounder not too casual not… Read more
too night out, just easy to wear any time. I'll order the other compliment magnets next month and see how they smell
I'm not a perfume expert but this is one of my favourite sweet fragrances. My hubby loves this on me too. Great for layering as well. Wore it with Vaseline coco and got asked what perfume I used. Show details
Ordered a bunch of samples on August 1st. Order shipped August 7th. Arrived August 19th. AND they charge for shipping. If you don't mind the wait, scentgod is fine, but that shipping time is crazy. Show details
Really enjoying the premium subscription, it has the nicest perfumes to try. I've found some that sound amazing but I didn't love and others I would have never tried that I found I do really love. So much better than being stuck with a full bottle. Show details
Latest follow-ups
Used to be 5 stars now I'm contemplating cancelling my subscription. Only because the scents take so long to get to you these days. It's mid month now and still haven't received this month's. money came out on the 24th of march for Aprils scent. I've been a member since 2023 Never had this issue when I first signed up! Show details
Follow-up · Still delays, they don't seem to be concerned about this ongoing issue. They take your money out on time . they just don't dispatch the item till weeks after.
Fact one did didn’t bother saying product wasn’t available yet still put in a tracking number a month before they were going to deliver, then said they would log it on 5 October didn’t bother doing that till 9 October after I had words with them and… Read more
now I won’t receive it till the 15th. I just would not buy with them again because they’ve got terrible communication.
Follow-up · My opinion hasn’t changed for the amount of money you pay. It isn’t even an event calendar you get them in a box.
Hi Sam, I completely understand your frustration and… Read more
Positive reviews
Okay I genuinely didn't expect to love this as much as I do. I'd seen the ads going around for ages and kind of brushed them off as hype but I finally caved and ordered and now I'm a little annoyed I waited so long. it's sweet, cozy, a bit floral notes, the kind of scent that just wraps around you. Subtle but seductive. i was a black opium girl… Read more
for years and never thought anything would knock it off the top spot but this honestly has. it's a little addictive too I keep catching myself sniffing my own wrist throughout the day lol and the compliments are unreal. I work in hospo so I'm around people all day and I don't think a single shift goes by without someone asking what I'm wearing be it men, women, strangers, all of them.
i let my sister try it and she fell in love on the spot so I'll be buying her one too. xx
Okay I'm obsessed with this one. The vanilla and caramel are so warm and creamy but not in that sickly sweet way. The musky drydown keeps it grown up and a little sexy. Easily my fave scent right now and it lasts all day on me. My boyfriend loves it on me too and keeps leaning in asking what I'm wearing haha. Also have to mention their customer… Read more
service. I'd left an old address on my order and the rep fixed it for me straight away, super easy and no fuss. Will 100% be buying again.
obsessed with scentgod honestly. a new scent in my mailbox every week is the highlight of my routine, and range is huge so i never get bored. only knocked off a star bc i had a hiccup changing my email address. also got a free compliment magnet sample in my last delivery! havent caved on the full bottle yet but if people start telling me i smell amazing im buying it lol. would def recommend x
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Negative reviews
Please be very aware of this company.Many customers paid for items,never to be reviewed nor delivered.How this company operates is a [Content Removed].It not only is illegal,misleading but also theft.I too have reported this company to where I can and have also spoken to the media Many other customers have also come foward.They need to be legally… Read more
closed down and not allowed to operate.Its a very bad decision to purchase here.They will send you fluff emails to make it appear your order is coming.Please please dont risk it
Hi Katie, Thank you for taking the time to share your… Read more
I placed an order middle of April 2026, I never received tracking information and queried them on it. They stated my order had been delivered and sent me the tracking. It was sent to surfers paradise and I am in Nth Qld. They have confirmed by email they have my correct address. I have sent multiple emails and direct messages and rarely do I… Read more
get a response. I have requested a full refund but they are ignoring my requests BUYER BEWARE this is not a legitimate business they do not even have a number you can ring them on. VERY DISAPPOINTED and now I am out of pocket $145 - I will be taking this further.
UPDATE - Scentgod resent the order and sent me tracking this time and then refunded me half of the purchase price. It is just a shame I had to chuck a tantrum to get any action.
Buyer beware! I placed my first order for a few perfume samples in early May and selected express shipping. WEEKS later, not a single shipping notification email, no correspondence, nothing. I reached out and still had to wait another WEEK for a reply, which didn't even tell me my order had been shipped! I then sent more emails. Again, it took… Read more
literally days for a reply only to be sent a message saying that my order was shipping. They then sent me a message, again days later, to say that they will look into it with Australia Post and issue me a refund.
EDIT: The refund finally came through and the items eventually were received (apparently they were delivered to the wrong address). However, due to the abysmal shipping delay to begin with and the slow and inconsistent customer service, I still won't be using their services again, nor can recommend them in good conscience.
Recent reviews
Do not order from here. I placed an order weeks ago and have no shipping confirmation no emails confirming the order but they’ve taken my money. I’ve emailed numerous times and no response at all. Not sure what’s happened, they used to be AMAZING but now it seems to have gone south.
Hi Bryony, Thank you for reaching out, and I’m really… Read more (+1 reply)
Started off as a wonderful idea but unfortunately the idea and the reality ended up being two different things. The website initially didn't save my information on sign up, which I was unaware of. The first scent was sent apparently to a null address, which baffles me why they wouldn't reach out and advise of this. After many emails back and forth… Read more
the issue was resolved but after two months only one fragrance had been delivered. According to other review replies they have changed the pick and pack to a third party. If this is true then I would strongly encourage them to revert to whatever system had them getting 5-star reviews. As someone who enjoys fragrances and received this as a gift it has been a huge disappointment.
I will note the one product that was actually received was alright, I wonder if the decant process affected the fragrance in some way as it wasn't as good as the brand new in bottle scent.
Still to receive products after a two months. After 2 weeks I asked when it was going to be shipped as I’d received no notification. A prompt reply said it’s leaving today. After two weeks I had to ask for a tracking number as nothing had been given yet and nothing has been received. Response was looks like it’s been lost and they have sent it… Read more
again but if I get the original to let them know. Didn’t supply a tracking number with second attempt and now weeks later and I’m still without anything. Have let them know I’ll be requesting a charge back from bank as I think ScentGod is nothing but a scam.
Hi Phoebe, I’m really sorry for the frustration this… Read more
I’ve recently started a fortnightly subscription with scentgod about a month ago. I have still not received my first perfume, and my payment for my second perfume has already come out. They jump at taking your money. If I am on a fortnightly subscription I expect my perfume delivered FORTNIGHTLY that is what I am paying for. It’s almost been a month. Disgusting, rip off. Money hungry company. Avoid at all cost
Hi Jade, I'm really sorry about this, and I want you to… Read more
They suck. Got charged for a perfume over a month ago still waiting. Then to top it off the charged me for the next month perfume and I’ll be chasing that for the next month too. Disappointed p*ssed off and very much and unsatisfied customer. Do not recommend !!!
Hi there, I'm really sorry about this. I can only… Read more
shoutout to Gaby for helping me out with recovering my account. I was having a weird issue with my apple id login and she sorted it within a few hours. I've been a subscriber since a year and I still get excited when the monthly box turns up. super happy 10/10
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Never got my package me and my girlfriend so hacked off yous said been delivered i paid for it yous better resend me another one or il unsubscribe my subscription this is bad really bad I looked every where no where to been seen yous stuffed up!!! I dont trust yous anymore
Not happy at all
I don't get weekly perfumes. Hell sometimes I'm waiting 3-4 weeks before I get a perfume. However every week they take money out like clock work. I've cancelled before looks like I'll have to again. So disappointing. I thought it might be a scam but a perfume dies show up here and there. Gutted. This is a good idea just poorly executed
Hi Natasha, Thank you for taking the time to explain… Read more
This place is an absolute joke, I’ve paid for a 6 months subscription subscription after being a loyal customer for over a year and I am waiting on 2 months worth of subscriptions now and the 3rd month has just arrived, wonder if I will get all 3 now lol. Still this month and another 2 after that, was promised it would be sent registered post,… Read more
nope They forget the extra vials you pay for. They forget the extra items you use rewards for but are full of promises Get your [Content Removed] together or refund my fucking money
Hi Amanda, We’re really sorry for this experience.… Read more
The product you receive is good as is variety, price quite expensive for 8ml samples but worth it to try before buying a full size bottle, Shipping is another story, it is horrendous, I ordered on the 6/12 and even after emailing the perfume still hasn’t been shipped, paid for express too which is a waste of money, a customer for over a year and… Read more
have stopped my subscription due to the terrible postage Even received an email not long ago saying things have been put in place to quicken the whole process, it has gotten worse. Very disappointing
My order was a little delayed but staff particularly Sophie tracked it down and were in constant contact with me. It was so worth the wait. My son absolutely loves the variety and quality of the fragrances. Can totally recommend Scentgod for all your fragrance needs Show details
I used the Scentgod subscription for a while and that was fine. But cancelled it after a while as I wasn’t using them, and didn’t always love them. I feel back then they had their stuff together. But now… extremely slow postage and lack lustre customer service. A week after I place an order I get a notification it is sent. Weeks later I follow… Read more
up, where is it? I check the tracking. It’s only been created by sender. Takes 2 days to reply. Oh sorry, we will send out another. Must be lost they say. Original parcel didn’t arrive ever. Wait another week or 2. Received, but without the free surprise perfume. I email again. Ugh thanks but I didn’t get my freebie. Oh well will send it out straight away. No freebie arrives. Oh well. They lost my business. The new pheromone perfume has big promises attached. Smells ok. But it doesn’t really work..
Love the variety. Genuine fragrances. Feels like a little present in the mail each month. Gotta say though I hate the wait time to receive orders. 2+ weeks is too long when shipped within Australia. Show details
Shipping times are abhorrent! Whilst I love the compliment magnet scents, I am giving it 2 stars because the shipping times are AWFUL! I placed an order on 15 July and as of today (5 August 2025) , the products still have not been shipped (despite getting notification from Australia Post that a label was created on 31 July). Show details
Hi Nicole, Thank you so much for your feedback — and… Read more
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Hi Shayla, We’re really sorry to hear about your… Read more (+1 reply)