Bought a keyboard Scorptec advertised to be tested to 70 million keystrokes. After only a few years the keyboard no longer works and Scorptec have washed their hands of it

I had a problem with one of online shop that place no idea. Dead-slow response and Seems they don't want to keep business anymore.
However Scorptec help me a lot. There has real time for checking stock system, polite sales staff members, good price and easy transactions as well!!
I was so happy to buy my computer system !
Thank you Scorptec !

Purchased a large item from Scorptec not long ago, expected some delay due to covid but my order was processed and shipped in a matter of hours and received the following day no issues at all. Their stock listings seem very accurate and are updated constantly. Great job Scorptec keep it up.

I’ve bought a lot of computer parts and accessories from Scorptec over the years. I highly recommend their value for money, range but also customer service - something rarer in this space.

Scorptec sell old products for new prices refuse to consult or take calls or do exchanges all on the premise of Covid risk. I was stupid to buy from them.

Recently purchased a power supply and chair from Scorptec. Both were shipped out the same day of purchase and arrived within two days even during the current times
Outstanding thank you

During the course of my order that has been in place for 3 weeks, I've had to engage with the sales team multiple times to organise a motherboard for a bundle package.

The after ordering and item that was meant to be available, was actually at the suppliers warehouse.
A week later, I contacted to find out how long until it arrives and was told there were none left, but was one at another store and would be transfered.

Contact them today and find out that motherboard was actually given to someone else (1.5 weeks later) and had only just found this out because I CONTACTED THEM.

Absolutely usless

Have used Scorptec for years but lately I have had to cancel orders as “In Stock” items were delayed for weeks on end. The first few weeks revised ETAs were provided then radio silence.

Dodgy bait website. Deliberately and deceptively keep discontinued and zero stock products listed on their website with heavily reduced prices. When you try to visit the product it has suggestions for more expensive products. Dodgy. So many computer websites are doing this.

Ordered an item claimed to be in stock. Waited 10 days and my order was still pending.
Took me 4 1/2 hours of calling Scorptec, them constantly hanging up on me for them to finally answer, only to tell me they simply don't know where my product is, 2 more days and I cancelled my order, again.... on hold and them hanging up on me for 3 hours....

I put a deposit on a new computer system on the 6 of may 2019 and paid and picked up on the 17th. On the date of pick up the computer was advertised $100 cheaper than purchase price so I sent an email asking for a credit but no reply. The keyboard failed on the 8th of may 2020. Scorptec said keyboard was out of warranty, but cooler master web site says 2 years on keyboards, and it would take up to two weeks to investigate claim. Try home schooling 4 kids with no computer.
I’ve recommended this store to a few of my mate even after the no reply after purchase but are unlikely to ever do again.

I'm in melbourne and placed the order at 10th of April, processing time took 10 days for the shipping which i was okay with it, then Australia post lost the parcel after that moment neither Australia post or scorptec helped me a tiny bit. I placed enquiry for both sides and none of them able to give me any info,deadline or refund option not even a apologize. I have still no idea when my order is gonna arrive and have bunch of pc parts on my hand. If any of them are faulty I can't return them anymore. If scorptec was giving me any kind solution or a deadline to fix the situation i could be fine with this.
If you value your time and don't want to get stressed spend few more bucks if necessary and choose one of the alternatives.

The worst experience I have ever had, I don't recommend this company whatsoever. I ordered a pc and a monitor both were in stock and would be ready within 3-5 business days. I get a email last night telling me the monitor will will be here in a month, so I called them to find out they don't even make the computer I had already paid for.... so I began to work with them and he offered me another monitor for 10$ more.. I asked because of the muck around if he could throw it in. Straight away no, horrible service horrible website. Just bad. Don't bother here. I had to contact them to find out all this btw. Not even a email...

I saw a few negative reviews before ordering here so I though I'd leave my review too.
After being stuck at home due to the pandemic I decided to order some PC parts to build a new PC. It took them 10 days to find and ship everything and another 7 days for the components to arrive.
Generally speaking those times aren't the best, but when you factor in the delays associated with supply chains and delivery in general due to the pandemic, then I'd say those times are excellent.
I think others will also be satisfied shopping with Scorptec as long as they have realistic shipping time expectations.
Keep in mind I haven't used their customer support since everything turned out fine, so I can't really comment on their aftersale staff.

Sold a product on the recommendation of their salesperson which turned out to be not fit for purpose and refused to take it back or apply a credit- so disappointed. Was not warned headsets were a non returnable item and despite asking for a quality product to use for virtual training- received one that required the cord to be attached to a telephone connection. Could not use them and wasted $350. Wii never shop there again.

We had been let down by a large retailer with our ordered sitting on various stages of processing for three weeks before being abruptly 'cancelled' (on the day of my son's 13th birthday, which it was supposed to be the present for). Looked at the same item in scorptec - it was handy to be able to see it was in stock after our last experience. We paid a little extra for fast delivery, ordered on the Tuesday and arrived on the Friday. My son is super happy and on the laptop now :)

The online system builder was very helpful, as was the website. The process of ordering was good, communication was good. Despite Covid-19, components were sourced quickly and the the build was done two days ahead of the first ETA. The pick-up process was good, and clearly with a lot of focus on staff safety.
Most importantly, the machine was well built and well packed. I am very pleased with the process.

Online store worked well. Found products , checked stock at local store all good , placed order and paid and selected pick up. this was at 8 Pm on a friday, no ready email at 11 Am next day so I call. Advised ill get a text soon but never happened. As store closes at 2 on a Saturday I just went in. Showed my order and the guys then went and picked stock. great service from the customer facing people , warehouse and online orders people need some improvement