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36 reviews
Pippa W.
Pippa W.NSW
 

Super happy with my purchase. The team were patient and helped with all the measurement questions my husband and I had. The online door builder was really easy to use, and our door arrived in great quality. Highly recommend!

Alexsey From HFG
Alexsey From HFG
 

Poor quality door manufacturer. I documented everything and took pictures off the poor quality workmanship as they requested, originally they said they will fix it but now, they do not answer my phone. Lock does not work and they refuse to answer my… Read more

call- There is no warranty with this company. Joshua, Rosie and Hannah have no integrity. Seems like a hit & miss with this company. I have 14 more doors to install and I'm grateful I found out their policy on the first job. Never Again

 Follow-up  · The predominant issue I had, apart from the quality, was with the lock they supplied and installed into the door, it did not work to manufacturers specifications- it was faulty. I called the manufacturer of the lock up to complain and they said they do not supply this company- Seconline. Red flag!! I had no choice but cut my losses and I purchased… Read more

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Finley R
Finley RNSW
 

Stoked with my order! Solid product and really affordable price. Josh from the team was super patient and answered all my queries for measuring. Install guides super easy to follow.

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Dudley Rose
Dudley RoseNSW
  Verified

Beautiful Product! – I ordered a front door for my parent's house at a VERY reasonable price, the door was delivered less than three weeks later! I was a bit nervous to measure myself but the videos and chat service were very helpful. Definitely recommend to anyone, this saved us heaps. Show details

Positive reviews

pendo1210
pendo12107 posts
 

Second time using Seconline. Great quality, price and advice. We had a tricky DIY install - Rosie and the team worked out a great solution - another company didn't want to know about it! We saved quite a bit DIYing four security doors, very cost effective.

Craig M.
Craig M.NSW
 

Very Happy Customer – Easy to install and Great product. Highly recommended!!!! After being told by other security door company's that it would be weeks to have someone come out and measure up we decided to go with Seconline and do it our selves. So glad we did, not only did we receive the security french doors in less than 2 weeks, it was easy to install and much… Read more

cheaper than getting someone else to do it. Very happy with the quality and service from Seconline, Highly recommend using them.

Frustro
Frustro7 posts
 

Great product and service – This company seems to stand out in DIY doors. Their ordering process was well thought out, communication was great and I was very happy with the supplied product.

Negative reviews

Steel C.
Steel C.VIC
 

Kept sending damaged door – First door they sent didn't have a triple Lock as requested. Second door came damaged and third door they sent also came damaged. They then refunded me. Biggest waste of time. Show details

VeeSchnitz
VeeSchnitzVIC2 posts
  Verified

Still waiting on delivery!! – Ordered a small and just one fly screen type item. Been 2 weeks and with emails always changing delivery dates, still no delivery. I read reviews previous to order and found the reviews positive so I decided to order with them. Mistake. My experience doesn't match the reviews.

doodaa
doodaaWestern Australia7 posts
 

Never again – Door was fine, but hinges were in the wrong place, door latch was in the wrong place. Door would not lock with the key. Once door was closed, you could not open it as small latch would not let it. All in all absolutely disgusted and would not recommend to anyone.

Recent reviews

Paul N.
Paul N.SA
 

Great products – Excellent quality products, very well built. Easy to install, guidance with the measurements was appreciated. Great communication and good price.

Anthony
AnthonyQLD2 posts
 

fantastic – I have used this company again and again, and have now replaced all my security screens. they provide great assistance to ensure that your measurements are correct, the items were manufactured and delivered in a reasonable time frame and were exactly what I ordered. I have no hesitation recommending them.

Megan White
Megan WhiteNSW5 posts
 

Best Product on Market – I ordered 2 Bug Seals for under Front and Laundry Screen Doors. The lady said they would arrive within a week of making the order and paying for same. The parcel arrived by Courier 4 days later and honestly I love the look, the price was incredibly reasonable and the staff were extremely helpful. Highly recommend this Company without a doubt.

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Rob
RobSA
 

Top product and top service! – I ordered new screens for the whole house. They came about 25 days later to country SA. Very happy with the quality and looks. One of the pins actually broke as soon as I touched it. I let seconline know right away and they happily replaced the whole screen. Top service if you ask me! Show details

John P.
John P.NSW
 

Awesome Product. Excellent Service – I ordered a Defendoor stainless steel door on Seconline, quality was excellent, and the staff couldn't have been more helpful. Couldn't believe how quick it arrived. Highly recommend these guys!

K. Ellis
K. EllisNSW2 posts
 

Excellent lockable screen door, quick post, great price – I live in Grafton, and the screen door order was placed, received about 2 weeks later, no issues and great price, quality made. Would definately recommend or buy again. Great company! Show details

More than happy
More than happyQLD
 

Great value for money – More than happy with my screens will definitely be back to get the rest .Great value ..fitted well ..looks great on my house..living in a small country town and not many choices this helped bring the price down and they have after pay makes it more affordable.. Show details

Troy H
Troy H9 posts
  Verified

Excellent service and great price - very happy with the product – After searching for some time, I found Seconline. My door is slightly taller than standard so needed made to measure. Very happy with the result of the screen door. Good instructional videos to allow you to measure. Very prompt manufacture and shipping. Product quality is very good. Works well and was considerably cheaper than similar… Read more

products that were available. As long as you are comfortable measuring and installing and follow the instructions, its a great option to save some money. I estimate I saved at least 30% over similar products installed.

Using a tracked courier service would be good, wasn't exactly sure when it was going to be delivered but it was only $15 so can't complain too much about it. The courier also has the option to insure against damage for $5.

Product should probably be insured by transport company and not having customers pay $5 for Self Insurance. Its mine when it arrives intact, until then its Seconlines / Freight companies responsibility. Otherwise it was quite quick and within the delivery estimate and arrived safe / well packed.

ehibbie
ehibbie12 posts
 

PERFECT – Ordered security screen door for front of house measured from existing screen door. Was delivered before the mentioned timeframe and has been installed. Wow what a nice screen door nearly exact same colour as entry surrounds and fit perfectly. Couldn't be happier, Thanks.

Robo P
Robo P
  Verified

Enhanced the entrance to our apartment – I found Seconline very helpful during the measuring and ordering process. The doors and accessories were dispatched promptly and and delivered in accordance with my instructions. My only complaint was the steel rivets on each corner of the frame were sticking out on an angle and I could not get the door receiver H channel and interlocks to finish flush.

Steve98
Steve98NSW22 posts
  Verified

Great solid security doors locally made – I recently ordered and installed two triple lock marine grade steel mesh security doors and one marine grade mesh sliding door. The doors are strong and well constructed delivered with perfect sizing based on the online measurement process. My only minor issue was with the strength of the supplied screws. Attempting to tighten them without… Read more

pre-drilling results in the heads shearing off. I had to use my own higher quality screws.

Also one of the lower sliding door rollers had no spring in it. This was easily rectified with a $10 roller from Bunnings.

The doors seem strong enough to stop a car being driven into them and the mesh is thick enough to stop any attempt to cut it.

Overall i believe these are a great low cost alternative to Crimsafe and support our local Australian manufacturers and would definitely use their product again. I would have rated them 5 stars if the screws and rollers were better quality.

Brad
BradSouth Australia11 posts
 

Great product, highly recommend – I have ordered both security doors and screens and recommend both items. I have had minor issues with the lock on the door 'sticking' but still rate this product 5 stars. I got quoted to have my house done by another company and have saved myself plenty of $$$$ using Seconline and doing it myself.

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Lis
Lis59 posts
 

Great quality security grilles and saved heaps! – I measured one bedroom window and ordered that before I decided to order any more. They were made to order and good quality, therefore we bought the rest of the house security screens and saved $$$. Postage great and a small extra for insurance ($5 i think), as you can never be too sure with some couriers. The packaging was marked fragile but was… Read more

falling apart on delivery with some small scratches but not a problem. Arrived within days of them sending them off. Will recommend to friends and family in future.

You just need to be confident in measuring, as it's at your own risk. I checked and triple checked allowing some room for error and they are perfect.

Catherine in Pymble
Catherine in PymbleNSW15 posts
 

High quality – Thank you very much to Seconline. Bought a hinged security door. Quality product. Delivered super fast to our door. Very nice to deal with when I phoned with a query.

funkz
funkzVIC9 posts
 

Great quality door – Just finished installing our security door. Quality is excellent and the price is better than the options at Bunnings, and made in Australia. The DIY install instructions on their website is thorough and useful. Only complaints are that the door is 10mm short and results in a gap at the top, despite the bug guard being right at the bottom extent, and the handle fouls against my main door knob but I'll have to sort this out.

deckie
deckie7 posts
 

seconline flyscreen – Very pleased .Only ordered one screen as that was all i needed.it arrived promptly ,very well packed and freight was very reasonable.i used to make my own but if Seconline keeps too this standard that would be a waste of time and not much cheaper

Jackie
Jackie
 

Much better than expected – Seconline were exceptional to deal with, even rung to double check measurements as I am a little inexperienced . The door fits perfectly, the quality, service and price was excellent. Would highly recommend this company and could not believe how well the door was packed. I will be ordering another one in the near future.

Hong
Hong2 posts
 

Terrible quality, worse after sales service! – Ordered 5 screens, three damaged! SecOnline blaming transport company and refusing to remake them new! Asked for refund as entitled under Australian Consumer Law but SecOnline won't comply. Owner rude and condescending!

Lee
Lee5 posts
 

Seconline-Quality Australian Security Screens – Seconline was a delight to deal with after securing several other quotes. Their quote was a fraction of the price, even though I had to pay someone to install (insurance purposes). The quality was better than other companies and they shipped within 7days and a few days later I had them installed. Much better than paying more than double the price and waiting over a month. Brilliant Australian company

Tony D
Tony DQLD5 posts
 

Excellent Service and Product – Could not be happier with the service,price, assistance and product. The screens were made to my measurements and fitted perfectly, well done team Will definitely recommend and use again. Thank you

Bazza
BazzaQLD7 posts
 

Great product – Received my new aluminum security door on Wednesday afternoon, fitted Thursday morning - Very happy with your product, fitted perfectly and was easy to install - many thanks to everyone involved BW Sunshine Coast

Mirrella
Mirrella
  Verified

Stop looking! – Our window security screens arrived promptly and, although I'd done the research and expected a quality product, we were both impressed with the screens. They fit perfectly, look good and are of excellent quality. I'm so pleased that I took the risk to order on-line - we could not have received a better product and the price was exceptional.

Svan3248
Svan32482 posts
 

Great door! And built to specs – The door is awesome. I love it and feel extra secure! It was built to my specifications. It was made and came pretty quickly. I hope it stays awesome for 10 years. Customer service was exceptional.

Murray
Murray
 

Excellent product – Placed an order for a screen door and highlite panels ,received shipping notice within two days of payment.items turned up early from Mudge to the Sunshine coast QLD ,professionally packaged and when opened were a class product manufactured to my sizes Been in the construction industry for 30 years and these are better than any of the apparent better products at a fraction of the cost Would recomend to anyone

jb
jb2 posts
 

Happy chappy – Ordered sliding security door for my shack and was a little sus because of the cheap price and internet ordering but took the risk cos of the price difference and all suppliers warned to do measure and install but wanted a small fortune to do do the job.Mea suring was simple and the door arrived in 5 days. The door fits perfectly [name removed] very impressed with the quality Thanks guys

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