Selfawear

Excellent service, pleasantly surprised considering some comments. Communication excellent and items delivered in perfect condition, would recommend! Lovely gifts sent to my daughter-very happy overall Show details

I'd be very wary of ordering from this company. While not a scam, I can understand why people would assume that. Their order fulfilment, delivery and customer service is shockingly bad. I've ordered twice and each time my order took over a month… Read more

to arrive. They explained the reasons for the delay with my initial order, so I gave them the benefit of the doubt and ordered again. However, when my second order arrived it was missing items and despite contacting Selfwear I've had no reply, replacement or refund. Also, I honestly wasn't that impressed with the items I received either. I bought on sale, but there's no way I would have been happy to pay the full price for them.

It’s taken about 6 weeks to finally get this sorted. They sent the wrong size, but I had to pay the postage to send the unworn item back. The hoodie cost $69.95, they refunded me $66.06, which I am assuming, means they took a portion of a $5 voucher off. No explanation was given as to the amount. But it still leaves me $15.25 out of pocket for… Read more

postage costs. I would accept this if it was me that had ordered the wrong size, however regardless of the return policy and yes, I read it. If a company sends the wrong thing out, then they should cover the return postage too! Quite unfair since I didn’t order the wrong thing. I already knew exactly what size I needed, as I have purchased from them before. I won’t make that mistake again! I will never deal with this company again!

I ordered one EarthSync Grounding / earthing sheet on 11 December 2025 and it was meant to be a Christmas gift. In spite of several reminders I have not received it. Selfawear sends out a long worded reply to the effect that there is delay in… Read more

printing of shirts etc etc. I keep reminding them it's a Grounding sheet and does not require printing to no effect. They don't even care to read the order details. I also offered to pick up from the store in Burleigh (though I have paid the postage) but to no avail. I will not be buying from Selfawear in future. And with my experience I am hesitant to recommend it to others.

Ordered my Christmas T-shirt in November -: still have not received it ..And despite received numerous targetted marketing emails from them, my emails TO THEM enquiring about delivery go unanswered!! Will not be ordering from them again -

Got 2 hoodies, 1 x 3XL & 1 X 4XL because I like a big loose fit. Just under $70 each *on sale* and honestly I am so disappointed! The fabric is thin & the sizing runs pretty small. The image & print looks top notch but unfortunately the hoody itself is subpar. Show details

I bought 5 tshirts as gifts at Christmas. I am so impressed with the quality and reasonable pricing. Delivery was reasonable in the period leading up to Christmas. Highly recommend Show details

Hi I love your whole theme of wearing positivity. After purchasing my first 2 perfect T shirts, size, colour , material and the message on them in size L, I was disappointed with my next order. One was labelled L but is smaller. My 3rd order of 3 shirts one is labelled L but is larger than the other 2 labelled L. So my point is the sizing has not… Read more

been consistent. Otherwise I absolutely love your product. I have been waiting on a 4th order. 2 are size L for me and 2 are XL for my friend for Christmas so fingers crossed they are correct sizing and arrive before Christmas. Cheers and thankyou for your beautifully worded creations.

Excellent wear promoting positive words! – Wonderful, positive wear! I have bought a couple of t-shirts with the kindness theme and love wearing and spreading Kindness into the world... quality is good and comfortable.. Show details

Order arrived over 30 days later and only after I had contacted support & requested information about the order. They advised my order had still not been processed. I therefore requested my order be cancelled and my money refunded. As they were for Xmas, the items were no longer of use as gifts. Amazingly, I was then advised it had been processed… Read more

and dispatched so unable to refund money until I had received the items. I received the items including a t-shirt I did not order & $5 credit!!! that they had chosen to swap out for the one ordered that was unavailable. This tshirt is completely inappropriate & it is ludicrous that they chose a replacement & only issued $5 credit. Since then I have emailed customer support several times requesting credit on my order and have had no response. I feel extremely disappointed and ripped off, and totally let down by Selfawear.

Thanks for nothing Selfawear!! Your inefficiency and duplicity means I will NEVER RECOMMEND or use your company again. When you advised me of your inability to have the products available for delivery before Christmas, just to be clear this was on 23 December, 20 days after I placed the order AND with no other correspondence from Selfawear to… Read more

check if I still required the items (other than the confirmation of the order on 3 December)!  I replied to that email and requested a refund and advised that these products were no longer required - because I required them for Christmas!! Their excuse of big sales from Black Friday (which I did not participate in!) and equipment stuck in customs is just lame and greedy. I asked for a refund because the items requested, now dispatched on 30 December, were being delivered to the holiday house I was staying at and probably won't be able to be delivered, and end up being returned to Selfawear. Therefore Selfaware will not be out of pocket either with stock or money!!  But I have the privilege of having paid for items that I will not ever see. DO NOT USE THIS UNETHICAL BUSINESS.

**EDIT: I have been contacted by Selfawear today ( 12/01/26) and they have issued me with a refund and I advised I do not have to return the t-shirt. This was unexpected and kind action by Selfawear. Although I was not happy with how my order was handled they have very quickly responded to my feedback**. I placed an order for a Christmas t-shirt… Read more

on 17th November 2025 . From what was on the website regarding orders and dispatch I expected to receive the t-shirt before Christmas. On 25th November 2025 I received an email advising that my order was "queued up for production and dispatch".I had not received my order by 10th December 25, so I attempted to contact the company and request a refund and cancellation of my order. I received an automated response that I would be replied to the next working day. I received my t-shirt on 28th December 2025 and I received an email responding to my request for a refund on 5th January 2026, thanking me for my patience and understanding(?). No apology , no acknowledgement of my request for a refund. The t-shirt is great quality and I will use it next Christmas but the customer service was terrible.

One month after submitting my order I received an email saying that 1 of the items is unavailable. Instead of offering a refund on that item, Selfawear decided to send a "Mystery Shirt". I did not order a Mystery Shirt. I did not consent to receiving an alternative item. A refund is the professional and appropriate action. Management appears arrogant

I placed an order for three t-shirts on 1 December. Followed up about the progress of that order on 8 December. Heard nothing from the team in response to that query, and did not receive the order in time for the Christmas gathering on 13 December. It would have been helpful if the order process had mentioned extensive shipping delays so that a… Read more

mad scramble for three second gifts was not required. Two weeks is not an unreasonable expectation for a local delivery, and the lack of communication resulted in added stress at an already busy time of year. I got a bulk email on 1 December trying to explain their new machines, issues with customs, and Black Friday blah blah blah. To be honest, I have no interest in this narrative. If you can't fill the order in a timely manner, say so at the moment of purchase so customers can make informed choices. I finally heard from Selfawear on 28 December to tell me that my order had been dispatched - no news there; Australia Post had it covered. And then lastly, on 3 January, a note from the co-founder - after the order was delivered - apologising. This was a terrible first experience with Selfawear, and while I might have been a bit more forgiving if the communication had been better, I would not recommend ordering from Selfawear.

SCAM - Don't buy from this company. I ordered my shirts 01.12.25. Then when it became clear they would not be able to deliver in time for Christmas, I tried to cancel my order on the 13.12.2025, 17.12.2025 and again on the 21.12.2025. No response. on the 27.12.25 I receive an email saying they can't refund my purchase because it had been shipped.… Read more

Today 29.12.25 I receive a "Your goods have been collected" from Aramex. LIES and Blatant disregard for their Customers.

Warning - do not use business. Ordered 2 Tshirts on 30/11 - for Christmas presents. No update from Selfaware until I emailed on 19/12. Received a response saying they had not processed or dispatched the order and that it may not make it in time. I emailed on 20/12 requesting cancellation and refund. They responded “checking” if I really wanted to… Read more

cancel (YES!). In 22/12 I received an automated email re dispatch (so they ignored my cancellation and refund). Tracking order said delivery should be 24/12 - nothing. No goods, no refund and had to get alternative presents. I should have read the reviews first. Do not buy through Selfaware.

The absolute worst customer service provided. This company does not respond to customer enquiries. Do not expect your order in a hurry, took 3 weeks to dispatch order and after multiple attempts to contact failed to respond. Will never purchase or recommend.

Ordered on December 2 still nothing! Advertised as being on time before Christmas. Delete all negative comments from social media and customers asking the whereabouts of their order. I have asked for a refund and received a long waffly excuse about machinery not arriving on time to have orders ready on time! Poor customer service - they knew this mis November but continued to accept $ and orders. Never again.

Still haven't received my order placed Nov 29th. "Preparation and Printing: Your order then moves to our printing station, where our skilled team carefully hand prints your chosen designs onto each garment. This process can take up to 7 days, especially during peak times - but trust us, it's worth it!" It's been 17 days, or 12 business days.… Read more

According to their site, its still "UNFULFILLED".

3+ weeks and not a single update or communication to let me know what is happening with my order. The cut-off times to get the parcel to me BEFORE Christmas was today.

****Update: Finally received the shirt I ordered. There was only one response in that time, after I had queried it, to tell me it was delayed and on it's way. The package still arrived later than the date they had given me as well. Item is ok, but the huge delay and lack of response is just too much of a hassel.

Wish I read the reviews‍ Ordered 2 xmas shirts + 1 other on 21 November. Trusting their branding voice of kindness and sustainable approach. Followed up multiple times - no answer. Only after leaving messages on their Instagram posts I heard back. I received the order today. Wrong things where sent. 2 of the same xmas shirts instead of the… Read more

non-xmas design. What am I supposed to do with that? Waiting for a reply and refund/return instructions, I doubt I'll hear from them at all.

Worst thing is that they delete the comments on their Instagram requesting answers. So there's no transparency at all for the customer.

Spread kindness... yes... They're doing the opposite

I’ve never come across an Australian company so slow to ship products. I had to threaten a PayPal dispute before t-shirts were posted after waiting 3 weeks. They claimed that each t-shirt is printed to order so it’s a slower process. Ok, then why when I ordered another product that is not a t-shirt, marked as in stock on the website is yet to be… Read more

shipped after 2.5 weeks. (I bought it while waiting for the t-shirts). Email query unanswered. In the meantime my email box has been spammed daily with offers. I’ll not buy from this company again.

Ordered a tee shirt on 23 November in what I thought would be plenty of time for a special occasion. Despite 3 emails, I've heard nothing and the tracking doesn't work. They have no phone number to call about the order and they don't abide by their timelines. I wondered if they were even a legit company but seeing Layne Beachley was involved, I thought they must have been. Very disappointed and certainly won't be ordering from them again.