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Sharp R350YW / R350YS has been discontinued. See all Sharp Microwaves.
Sharp R350YW / R350YS
R350YW (White), R350YS (Silver)LeighMid North Coast, NSW
Super..but died to soon
Great product and value. Until a few months ago started buzzing and eventually sparks from inside and died. Last Sharp microwave gave me 23 years. This only max 4. Disappointed
Purchased at Harvey Norman Retail Stores for $249.00.
billv53
- 9 reviews
- 10 likes
Well my microwave joined the others. Failed after 2 yrs and 1 month.
Like others in the review the microwave lasted just over 2 years. Purchased Sharp after my previous second Panasonic failed, though they gave years of service. Liked the size of the unit and thought the cool down cycle would help in unit longevity. Extremely dissapointed as I thought Sharp were a leading brand. Will contact Sharp to see how I go as it is obviousl;y a common problem going via the reviews on this site.
Purchased in September 2017 at JB Hifi Home.
2 comments
Sharp have agreed to fix under warranty.
Michael G.Greater Melbourne (Metropolitan), VIC
Stopped Working.
Looks good. Quiet. The cool down function gets annoying, but worst of all like the majority of other reviews, we hit the two year mark and suddenly it makes an unusual noise and no longer heats. I'll go back to Panasonic, lasted a lot longer. Sharp, prove me wrong!
Purchased in August 2017 at JB Hi-Fi for $189.00.
1 comment
Sharp A.Sharp
Hi Michael, we are concerned to hear of your experience with this product. We encourage you to reach out to our Customer Care team at ccare@sharp.net.au, referencing your review for assistance.
Find out how Sharp R350YW / R350YS compares to other Microwaves
Know better, choose better.
Naomi HGreater Melbourne (Metropolitan), VIC
- 3 reviews
- R350YW (White)
- Verified purchase
Brilliant, but died after 2 years and 1 week.
This was a brilliant and reliable microwave, however this morning it has started to make a unusual sound, and not heating. We haven't moved the unit, or used incorrectly so quite disappointed.
Aesthetically pleasing, and easy to clean and maintain - the unit still looks brand new. Average use of 2 minutes per day.
We have always had Sharp Microwaves, with each unit lasting for at least 7 years. Given the warranty is for 12 months, and we only paid $219 two years ago, I do not believe it will be cost effective to repair, but have sent an enquiry to Sharp - before it goes to landfill.
Purchased in August 2017 at The Good Guys Physical store for $219.00.
2 comments
Sharp A.Sharp
Dear Naomi, thank you for your time in providing feedback. We will pass your feedback on to our product team for their review. If you would like us to contact you to assist in any way, please send us ...
Read moreyour contact details to ccare@sharp.net.au referencing this feedback.Hi Sharp. Thanks for the offer, however have already done this. You replied the following day requesting a full description of fault, photo of the serial number and photo of purchase verification- Whi...
Read morech I duly complied. The next day you then replied asking for an inspection report - this would mean travel out my usual paths (only 15 mins each way - so not unachievable, but would have to take time off of work) - then I would need to pay for this inspection report and submit to you - when all I wanted to know is would it be cost effective to repair. So I do appreciate your follow up, and understand you are following a protocol - but this could be streamlined with One request email - or that you are unable to estimate cost of repair. Hence our 2 year old poor carousel has now gone to landfill and replaced with alternative branded inverter that has a 2 year warranty.Kevin WCairns
- 20 reviews
- 13 likes
- R350YS (Silver)
- Verified purchase
A lot better than the previous model
We had a Sharp Microwave that lasted for over twenty years and it was still going well but did not match our new kitchen so we donated it to a sporting club. We purchased another Sharp and unfortunately we got a dud and it only lasted a few years. I completed a product review for this and gave it a very low rating. Following the review I was contacted by Sharp to see if they could help. Unfortunately we had dumped it and they were not able to help. The fact they offered to help did impress me. We replaced it with a K-Mart home brand machine...
Read more and it also only lasted a few years. I did a lot of research and compared models and ended up buying a Sharp R350YS as the price was right and the features matched our needs. This was over eighteen months ago and I have waited this long to ensure the new model lived up to our expectations. It has and we are very happy with our purchase. Features I like are the defrost which is the best I have ever see in a microwave, the speed in which it cooks and the consistent results we get. It has a cooling down function which is handy and depending how long you have been using the microwave the function completes it cycle in less than a minute.Purchased in January 2018 at JB Hi-Fi for $228.00.
1 comment
Sharp A.Sharp
Hi Kevin, thank you for taking the time to inform us of your experience your feedback has been logged.
ThePeoplesChampCanberra Central 2601, ACT
- 20 reviews
- 29 likes
Excellent microwave!
Very well designed. Nice white display panel and led interior light. Heats food up perfectly.
I'm a resident Product Review user so rest assured I'll update this review if anything changes
Purchased in August 2019 for $199.00.
1 comment
Sharp A.Sharp
Hi, thank you for taking the time to inform us of your experience your feedback has been logged.
Slick78Metropolitan Adelaide, SA
- 3 reviews
- R350YW (White)
- Verified purchase
Was great while it lasted
I bought a Sharp Microwave for their great features and relatively simple to use functions. But above all I bought it as I had one previously for around 15 years and it was still working fine when I decided to upgrade. Unfortunately it would appear this model is not so reliable, only lasting 2 years and 4 months. It suddenly just stopped heating, everything else works, just no heat at all.
I have lodged a complaint with Sharp so I'll see how they handle this and will provide further feedback on this review.
Purchased in January 2017 at The Good Guys for $197.00.
2 comments
Just a follow up on my experience with Sharp customer service. After submitting my complaint I am happy to say they handled the situation extremely well. They took my concerns seriously and gave me ...
Read morethe steps I needed to follow to make an out of warranty claim, and in the end, Sharp agreed that it was a manufactoring fault and repaired my microwave free of charge. Thanks Sharp, hopefully it will last a lot longer with the new part.Sharp A.Sharp
Hi Slick, thank you for taking the time to inform us of your experience your feedback has been logged. Have a good day
John13Hunter Region, NSW
- 4 reviews
Worked well but didn't last long
The first one we bought lasted 8 years so we thought we would get the same. But this one last 4 years. No longer heats up food but everything else works. This really is a throw away society they aren't built to last more than a few years which is sad.
Purchased in December 2015 at The Good Guys for $190.00.
JanrioBallina
- 9 reviews
- 10 likes
stopped dead
I purchased this microwave when I had a new kitchen installed, has worked ok but today just stopped, less than 2 & half years old, checked power to wall, all was working. On reading these reviews quite a lot of these ovens fail around this length of time. My last Sharp is still going at my daughters place after over 10 yrs. Surely it sounds like a manufacturing problem, is Sharp assisting the repair or replacement of these models? If not I will never buy a Sharp again or recommend either. Value for Money is 0 if it stops working .
Purchased in November 2018 at Appliances Online for $226.00.
2 comments
Sharp A.Sharp
Hi Janrio, we are concerned to hear of your experience with this product. We would encourage you to reach out to ccare@sharp.net.au, referencing your review to discuss this further with our Customer Care team.
Thank you, my microwave was taken to Hanns Electrical, Goonellabah for inspection and I picked it up yesterday repaired under warranty. Don't know what was wrong with it but it has been repaired in a timely manner especially over Easter hols.
Find out how Sharp R350YW / R350YS compares to other Microwaves
Know better, choose better.
Grace T
- 4 reviews
- R350YS (Silver)
- Verified purchase
Good value for money
This microwave is a fantastic size, and was an affordable option at Harvey Norman. It heats food evenly and quickly, and has simple controls. The smart system is good, but not perfect, and we haven’t been particularly satisfied with the fresh vegetables function. A key point of this microwave however would be its noise levels, it continues to make noise after an item is finished in the microwave, and it continues for a good 30 seconds which is quite frustrating at times. However as an overall system, the microwave has been satisfactory.
Purchased in November 2018 at Harvey Norman for $250.00.
1 comment
Sharp A.Sharp
Hi Grace, thank you for your feedback. We will pass your feedback on to our product team. Regarding the noise after the timer ends, this is the cool down function to ensure longevity of the Convection/Inverter components. Have a good day.
AlysiaNewcastle
- 5 reviews
- 1 like
Microwave perfection
This microwave is perfect for any kitchen. It doesn't take up too much space on the bench but able to fit large dinner plates. The sensor cook buttons makes it easy to pop your veggies in and have them ready just at a press of a button. Very easy to use and food always comes out perfect whether cooking from scratch or just reheating.
1 comment
Sharp A.Sharp
Hi Alysia, thank you for your feedback. We will pass your feedback on to our product team. Have a good day.
inconsistentWINSTON HILLS
This model seems to have a Major issue
This is my second Sharp microwave purchased on 28 February 2018.
Yesterday 24 January 2019, 11 months after purchase, set for 10 seconds, making a clicking noise, did not heat, then it tripped the powerboard/circuit breaker and died....nothing.
After several phone calls I contacted an authorised repair centre to organise a repair. If it is a manufacturing product problem supposedly covered under warranty, if non manufacturing problem I have to pay the authorised repair centre a $77 inspection fee + whatever to repair.
Most definitely will not purchase Sharp microwaves again.
Seems like this particular model has a major issue Sharp
ReviewsQueensland, 4227
- 5 reviews
- 3 likes
Sharp are cheaping out on design quality! Avoid until further notice.
Hi all, unfortunately this microwave hasn't been designed to fit modern & top quality standards.
If this review is still up here for you to read then Sharp customer care has been of no assistance & I suggest that you avoid purchasing any Sharp products until further notice. I will be making sure to delete this review if I end up receiving proper customer service from Sharp as my family have been using there products for 30 odd years & haven't had any issues with there products until now.
This oven looks nice & modern, but it simply doesn...
Read more't act nice & modern. It's only been owned for 3 years & has been treated properly accordingly to the instruction manual with proper ventilation so there fault is definately not on our end. Unfortunately Sharp only offered 12 months warranty with this product, so this puts it out of warranty. A modern microwave should last at least 6 & a half more years then this The other day I was microwaving some chicken nuggets & all of a sudden the microwave caught a small fire inside. I immediately clicked stop & the fire/mini explosion extuinguished by itself. Lucky I was around!1 comment
I'll keep you all updated with this situation. If there's no update then there's been absolutely no help from Sharp Customer Care. I've just sent Sharp Customer Care an email to ccare@sharp.net.au wit...
Read moreh a link to this review as they suggest to do with generic replies on the other hundreds of people complaining about this same product. Am just glad to see I'm not alone after reading these reviews! Also, does this microwave interfere with any of your wireless WIFI connections due to leaking radioactivity? If so you're not alone. Apparently this issue usually occurs only with lower quality microwaves which are leaking excessive amounts of radioactivity.ButcherRevesby
- R350YS (Silver)
- Verified purchase
Not happy
Purchased 16 October 2016 repaired under warranty February 27 2017 as it cut the power and was blank. It has cut the powe on 3 other occasions but worked when power reconnected, however, last week the same thing has happened. My previous Westinghouse lasted 27 years and Panasonic after 25 years still working which I gave to a friend when I remodelled the kitchen and wanted a stainless look and bought this. Sorry I didn't keep the Panasonic. I am loathe to waste money to have it repaired as that could go to cost of a better brand.
Advice..... don't buy sharp!!! Why? They are blunt!!! Purchased from Bing Lee Bankstown
1 comment
Sharp A.Sharp
Hi Butcher, thank you for providing feedback and we are concerned to hear of your experience with this product. We would encourage you to reach out to ccare@sharp.net.au, referencing your review to discuss this further with our Customer Care team.
SelMiami
Not happy
Our microwave died tonight after random issues where it wouldn’t heat properly. Used less than two years. Spent more money on what I thought was a good brand. Now reading these reviews I understand otherwise :(
The same model at my workplace has also been replaced numerous times. Very disappointed.
1 comment
Sharp A.Sharp
Hi Sel, we appreciate the time you have taken to provide feedback. For support, feel free to send through your contact details to ccare@sharp.net.au referencing this review, where our customer care te...
Read moream will be able to troubleshoot and assist you accordingly.Find out how Sharp R350YW / R350YS compares to other Microwaves
Know better, choose better.
RossCanberra
- R350YW (White)
- Verified purchase
Stopped working after two and a half years
We purchased the Sharp R350YW from JB HiFi. This week, after 2.5 years, it suddenly started making concerning, loud noises. We were afraid to use it. Very unhappy. Our previous microwaves have lasted for many years. Would like to check if the manufacturer can repair or replace it. Thank you.
3 comments
Sharp A.Sharp
Hi Ross, thank you for your time in providing feedback. If you could please send us your contact details to ccare@sharp.net.au referencing this review, our customer care team will be able to troubleshoot and assist you accordingly.
I had several email contacts with Sharp who insisted that I have a formal inspection of the product by a "Sharp approved service agent". They would pay if there was a "manufacturing problem" (unspeci...
Read morefied), otherwise I would have to pay between $75 and $150. I decided not to drive across town to throw good money after bad and took it to the tip. I have bought another brand.Sharp A.Sharp
Hi Ross, we are disappointed to hear of the outcome but thank you for your feedback which we have passed on for review. Thank you.
SireeshSydney
Not happy at all
I have purchased my SHARP R350YS from JB Hi-Fi and it stopped working all of a sudden whilst it has been used for less than an year. I have always been going with SHARP for microwave and not at all happy for being dealt with such a poor quality this time. I am unable to find the Invoice and would like to know from the manufacturer what was wrong with my oven and how it can be fixed.
1 comment
Sharp A.Sharp
Hi Sireesh, Thank you for your review. We appreciate you raising this matter with Sharp, and we would like to help resolve the situation in regards to your microwave issue. Please contact our Customer...
Read more Care on ccare@sharp.net.au referencing this review. Our customer care team will assist you accordingly.AmeliaSydney
- 4 reviews
- 2 likes
- R350YS (Silver)
- Verified purchase
SHARP R350YS Stops Working After 2.5 Years
The Sharp R350YS Stops Working after just two and half years since we purchased in Feb 2016. It is quite short lived comparing to the average lifetime of nine years for Microwave in general.
Would like to check with the manufacturer to see if there is any warranty available.
Thanks!
4 comments
Sharp A.Sharp
Hi Amelia, thank you for your time and patience. Please send us your contact details to ccare@sharp.net.au referencing this review. Our customer care team will contact you to assist accordingly.
Sharp responded quickly and the microwave is repaired now under the consumer guarantee guidelines.
Sharp A.Sharp
Hi Amelia, we are glad that your issue has been resolved. Have a good day.
ChewieMelbourne
- 3 reviews
Not that good
Need quite a bit of time to make food hot even i set that as high, the cool down function is useless and it is not easy to use as there are a lot of functions, the noise annoys me a bit while i am using it.
It does the job overall but it makes me a little bit disappointed as it’s a big brand.
1 comment
Sharp A.Sharp
Dear customer, thank you for your time in providing feedback. We will pass the issue on to our product team for their review. If you would still like us to contact you to assist, please send us your c...
Read moreontact details to ccare@sharp.net.au referencing this feedback.Gautam YashaPerth
- 5 reviews
- R350YW (White)
- Verified purchase
Poor Quality..not recommended
Got an expensive sharp microwave. Sadly didn't last even for 3 years. Smelled something burning and asked a quote to repair but the quote was more then the price of the Microwave, so had to dump it into recycle tip.
Its better to buy cheap ones so it doesn't pinch if its conks off!
1 comment
Sharp A.Sharp
Hi Gautam, thank you for your time in providing feedback. We will pass the issue on to our product team for their review.
Questions & Answers
racqNOasked
I just bought a Sharp R-350 W. Did I buy a (lemon)?
1 answer
I have had mine for over 4 years with no problems. Did only have issues with the cover over the light inside but microwave still works perfectly well
Serene H.asked
Hi I washed the inside of my microwave with water and dish wash liquid then I heard a loud bang and now it doesn’t work.
Do you think I blew the fuse if yes how do I change it?
Thanks
No answers
Tess Tasked
My microwave has just started to *ark* as if I have something like a spoon or something in there. It is perfectly clean . It sounds terrible and sparlks...what is going on ..or has it died just like that. Its no more than 2 years old.
thanks Tess
1 answer
Sharp A.Sharp
Hi Tess, we are concerned to hear of your experience with this product. We would encourage you to reach out to ccare@sharp.net.au, referencing your review to discuss this further with our Customer Care team.
Details
Category | Microwaves | Microwaves |
---|---|---|
Price (RRP) | $269.00 | $279.00 |
Type | Conventional | Conventional |
Features | Child Safety Lock, Grill Function, Inverter and Sensor Cooking | Child Safety Lock, Grill Function, Inverter and Sensor Cooking |
Dimensions | 310 x 520 x 448 mm | 310 x 520 x 448 mm |
Turntable Diameter | 320 mm | |
Door Mechanism | Push Release | Push Release |
Colour / Finish | White | Silver |
Power | 1,200 W | 1,200 W |
Manufacturer Warranty | 1 year(s) | 1 year(s) |
Release date | Nov 2011 | Nov 2011 |
Manual | Download manual |
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billv53
Sharp's response
Read moreWe understand that the manufacturers warranty has expired, however the customer still may have a claim under the consumer guarantees guidelines. Please arrange to have the unit inspected by a Sharp approved service agent to determine if a consumer guarantee has been breached. Once we have received an inspection report determining the nature and cause of the issue, we will be able to assess the claim. To have the unit inspected, please contact your nearest Sharp approved service centre from the list provided in the following link: https://www.sharp.net.au/support/customer-support/service-centre-locator Please note: If the service centre will not proceed without an inspection fee being paid, please advise us which service centre has the faulty unit and we will provide them with an authority to cover the inspection fee on your behalf. In addition, submission of the aforementioned documents does not guarantee out of warranty assistance. However, please be advised, if no manufacturing fault is found, you may be charged an inspection fee.In order to review your request further, kindly provide us with the following details:
- Current Inspection report....