Was great while it lasted
I bought a Sharp Microwave for their great features and relatively simple to use functions. But above all I bought it as I had one previously for around 15 years and it was still working fine when I decided to upgrade. Unfortunately it would appear this model is not so reliable, only lasting 2 years and 4 months. It suddenly just stopped heating, everything else works, just no heat at all.
I have lodged a complaint with Sharp so I'll see how they handle this and will provide further feedback on this review.
Worked well but didn't last long
The first one we bought lasted 8 years so we thought we would get the same. But this one last 4 years. No longer heats up food but everything else works. This really is a throw away society they aren't built to last more than a few years which is sad.
I purchased this microwave when I had a new kitchen installed, has worked ok but today just stopped, less than 2 & half years old, checked power to wall, all was working. On reading these reviews quite a lot of these ovens fail around this length of time. My last Sharp is still going at my daughters place after over 10 yrs. Surely it sounds like a manufacturing problem, is Sharp assisting the repair or replacement of these models? If not I will never buy a Sharp again or recommend either. Value for Money is 0 if it stops working .
Good value for money
This microwave is a fantastic size, and was an affordable option at Harvey Norman. It heats food evenly and quickly, and has simple controls. The smart system is good, but not perfect, and we haven’t been particularly satisfied with the fresh vegetables function. A key point of this microwave however would be its noise levels, it continues to make noise after an item is finished in the microwave, and it continues for a good 30 seconds which is quite frustrating at times. However as an overall system, the microwave has been satisfactory.
This microwave is perfect for any kitchen. It doesn't take up too much space on the bench but able to fit large dinner plates. The sensor cook buttons makes it easy to pop your veggies in and have them ready just at a press of a button. Very easy to use and food always comes out perfect whether cooking from scratch or just reheating.
This model seems to have a Major issue
This is my second Sharp microwave purchased on 28 February 2018.
Yesterday 24 January 2019, 11 months after purchase, set for 10 seconds, making a clicking noise, did not heat, then it tripped the powerboard/circuit breaker and died....nothing.
After several phone calls I contacted an authorised repair centre to organise a repair. If it is a manufacturing product problem supposedly covered under warranty, if non manufacturing problem I have to pay the authorised repair centre a $77 inspection fee + whatever to repair.
Most definitely will not purchase Sharp microwaves again.
Seems like this particular model has a major issue Sharp
Sharp are cheaping out on design quality! Avoid until further notice.
Hi all, unfortunately this microwave hasn't been designed to fit modern & top quality standards.
If this review is still up here for you to read then Sharp customer care has been of no assistance & I suggest that you avoid purchasing any Sharp products until further notice. I will be making sure to delete this review if I end up receiving proper customer service from Sharp as my family have been using there products for 30 odd years & haven't had any issues with there products until now.
This oven looks nice & modern, but it simply doesn't act nice & modern.
It's only been owned for 3 years & has been treated properly accordingly to the instruction manual with proper ventilation so there fault is definately not on our end. Unfortunately Sharp only offered 12 months warranty with this product, so this puts it out of warranty. A modern microwave should last at least 6 & a half more years then this
The other day I was microwaving some chicken nuggets & all of a sudden the microwave caught a small fire inside. I immediately clicked stop & the fire/mini explosion extuinguished by itself. Lucky I was around!
This microwave also doesn't contain it's radioactive waves inside as well as other brands of microwaves, I know this because every time I use it, it cuts out my Wireless Internet due to running on the same frequency. I've never had this issue with another microwave. This effects my business massively as I work from home.
My elderly parents worked very hard in there lives for the money that they spent on this dodgy-designed microwave. Makes me sad to see & they're not so tech-savvy, so I've decided to pounce & act for them..
If this microwave was to catch fire again or if the previous mini fire was left unattended it could easily have burnt down my parents house & destroyed everything they've ever worked for in there lives. I don't appreciate this poor design quality by Sharp one bit & don't feel safe using this microwave for much longer. Why cheap out on something so crucial?
I see this product is no longer being sold at Harvey Norman & i believe Sharp secretly stopped offering it due to finding out how faulty it really is. So once again, If this review is still up here for you to read then Sharp customer care has currently been of no assistance & I suggest that you avoid purchasing any Sharp products until further notice due to design faults. I will be making sure to delete this review if I end up receiving proper customer service from Sharp as my family have been using there products for 30 odd years & haven't had any issues with there products until now. So sad.
Purchased 16 October 2016 repaired under warranty February 27 2017 as it cut the power and was blank. It has cut the powe on 3 other occasions but worked when power reconnected, however, last week the same thing has happened. My previous Westinghouse lasted 27 years and Panasonic after 25 years still working which I gave to a friend when I remodelled the kitchen and wanted a stainless look and bought this. Sorry I didn't keep the Panasonic. I am loathe to waste money to have it repaired as that could go to cost of a better brand.
Advice..... don't buy sharp!!! Why? They are blunt!!! Purchased from Bing Lee Bankstown
Our microwave died tonight after random issues where it wouldn’t heat properly. Used less than two years. Spent more money on what I thought was a good brand. Now reading these reviews I understand otherwise :(
The same model at my workplace has also been replaced numerous times. Very disappointed.
Stopped working after two and a half years
We purchased the Sharp R350YW from JB HiFi. This week, after 2.5 years, it suddenly started making concerning, loud noises. We were afraid to use it. Very unhappy. Our previous microwaves have lasted for many years. Would like to check if the manufacturer can repair or replace it. Thank you.
Not happy at all
I have purchased my SHARP R350YS from JB Hi-Fi and it stopped working all of a sudden whilst it has been used for less than an year. I have always been going with SHARP for microwave and not at all happy for being dealt with such a poor quality this time. I am unable to find the Invoice and would like to know from the manufacturer what was wrong with my oven and how it can be fixed.
SHARP R350YS Stops Working After 2.5 Years
The Sharp R350YS Stops Working after just two and half years since we purchased in Feb 2016. It is quite short lived comparing to the average lifetime of nine years for Microwave in general.
Would like to check with the manufacturer to see if there is any warranty available.
Not that good
Need quite a bit of time to make food hot even i set that as high, the cool down function is useless and it is not easy to use as there are a lot of functions, the noise annoys me a bit while i am using it.
It does the job overall but it makes me a little bit disappointed as it’s a big brand.
Poor Quality..not recommended
Got an expensive sharp microwave. Sadly didn't last even for 3 years. Smelled something burning and asked a quote to repair but the quote was more then the price of the Microwave, so had to dump it into recycle tip.
Its better to buy cheap ones so it doesn't pinch if its conks off!
SHARP R350YS Stops Working After 2.5 Years
The Sharp R350YS Stops working after just 2.5 years since we purchased in Feb 2016. It is quite short lived comparing to the average of 9 years life expectancy for Microwave in general.
Would like to check with manufacturer to see if there is product warranty available for repair or replacement.
Powerful model works well
Got a reconditioned one off eBay and it's going great guns. Its quite powerful (950 watts) and the thing I really like about it is that is cooks and defrosts very evenly. Its an inverter style microwave so I guess this is the difference. It's very simple and obvious to operate and looks sharp too.
Not a good choice
Doesn’t seem to get hot even on high can only add time not opt for less time defrost is terrible old model very good this one terrible wouldn’t recommend it and won’t buy sharp again only had it 5 weeks already thinking of replacing it waste of money Very disappointed
Short life for my second Sharp Carousel microwave oven!
My first Sharp microwave was easy to use and gave long service, so we replaced it with this model. Now, August 2018, it's stopped heating. Were told replacement part costs more than new oven! A much older model from our shack still works well, but can I trust another Sharp?
Not as good as previous
My last Sharp Carousel died , it was about 11 years old.
It was great so I thought I would stick with Sharp.
It does it's job but I am not very thrilled with it. It is very clunky.
When used for more than 8 minutes, the inside it dripping with condensation and get extremely hot. It is in a correctly ventilated area.
Retailer said that was normal, well I have never experienced it in 50 years, and to basically suck it up.
Hard to get used to the 'cool down' feature, which doesn't really cool anything down.
It's VERY noisy.
I would not get the same one again.
Made a wrong choice
Much worse experience when it ....it took weeks to repair by sharp repairer. Brought back home and after week it stopped working again.
Not good way to treat customers who spend their faith and money in your brand.
Please improve standard of your under warranty repairs process.
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