Sheen Group

Sheen Group

 Verifiedsheengroup.com.au
Sheen Group
4.4

222 reviews

PositivevsNegative
85% · 18833 · 15%
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Rates and Fees
4.6
Transparency
4.4
Job Satisfaction
4.4
Timeliness
4.4

Reviews

222 reviews
ivybb414
ivybb414Gippsland, VIC5 posts
 
Sheen Group
Sheen Group   DM   
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Hi Ivy, Thanks for reaching out about your experience. At Sheen we take our feedback very seriously and would like to assist with your situation. Are you able to contact Bec or James at Head Office on 9427 1666?
Thanks SPS Head Office

Victor D
Victor DGreater Melbourne (Outer), VIC
 

Bumber repair

Had my Lexus front bumper repainted. Sam and Vincent they did an excellent job. The oyster colour paint was matched perfectly and the panel gaps were perfect. I highly recommend the Mitcham Sheen Panel Service shop. Show reply
Peter
PeterGreater Melbourne (Metropolitan), VIC11 posts
 

Panel dents and paint scrape on 3 month old BMW

Excellent customer service and and repair job from Vinnie and the team at Mitcham Sheen Panels.
Chris
ChrisGreater Melbourne (Outer), VIC3 posts
 

Small dint in bumper - they are claiming $23,000 in repairs/car hire

This is a [Content Removed]. Catch you with promise of no excess + no negative affect on your insurance rating. Fact is, they grossly over charge and trump up costs to make money off ppls insurance. This is a [Content Removed] practice that needs to be investigated by someone. Surly this cant be legal.
Sheen Group
Sheen Group   DM   
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Hi Chris, are you able to let us know which location this was at? For further assistance please call our quality assurance manager [Name Removed] on [Number Removed]. Thanks, SPS H/O

Jennie G.
Jennie G.
 

Thrilled i chose Sheen Panels Dandenong

Sheen Panels in Dandenong just looked after my car after being in an accident and i am so glad i made that decision. they guided me through the process from start to finish, and when i got my car back, i was thrilled with the results. they went over and above to make sure my car was in better condition then when it was before the accident. Shane and Michael are awesome to deal with and the fact that i’m bothering to write this in the 1st place says it all. Show reply
Soph08
Soph08Greater Melbourne (Metropolitan), VIC
 

Excellent Service

Highly recommend Sheens Panel Service in Hawthorn. Excellent service, efficient and professional.
Thank you Sheens!
Mary
Mary
 

Terrible service. I felt awful

Wouldn’t even give me a proper quote. Estimate only which was way over priced. He barely had time for me. Not an insurance job so I guess that didn’t suit Sheen. Made me feel terrible.
Sheen Group
Sheen Group   DM   
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Fil
FilGreater Melbourne (Inner), VIC6 posts
 

Sheen Panel Group -Rosebud - Outstanding service

Justin was outstanding today when he arrived to tow our car. After being given the run around all morning by RACV, Justin from Rosebud Sheen was a life saver. He went above and beyond to answer our questions and get us going as soon as possible. We would highly recommend and use Sheen in the future based on the caring, informative, calm and personalised approach provided by Justin. This kind of employee is absolutely gold for any organisation. Thank you Justin for looking after us. Show reply
Aty
Aty
 

Mitcham Sheen Group. Sam and the team are great!

Sam and the team at the Mitcham site went above and beyond. Very professional! Excellent service. Highly recommended! Show reply
Jeanette H.
Jeanette H.Greater Melbourne (Outer), VIC
 

Excellent Service

Used the Hastings panel shop to get my Corolla driver's door replaced and could not fault the excellent service by Leigh their manager and staff including Abbey receptionist. Quote was given same day, works completed within 5 business days (not insurance job). Very professional. Thanks team, would recommend to friends and family. Show reply
Alison
AlisonGreater Melbourne (Inner), VIC3 posts
 

Sheen panel service in Ferntree Gully

Daniel and his team provide a fantastic service we’re te kept up to date of how are car was progressing and the offer of a loan car was greatly appreciated. We were more than satisfied with the final result. Show reply
Anthony Biviano
Anthony BivianoGreater Melbourne (Inner), VIC
  Fair Incentive

Perfect good

Always punchual never late always on time; and never cursing the kids that are dam trying in this world world of ours l wish nothing but the best for them in this world we live in God Bless All.xox Show reply
Deb
DebGreater Melbourne (Metropolitan), VIC5 posts
 

Great repairer

Sheen panel service Tullamarine repaired my car after a no fault accident.
Car went in mid May, took four weeks.
Had a nice hire car the entire time. Got my car back, totally satisfied with the job done! Highly recommend. Show reply
Transparency
Job Satisfaction
Timeliness
Lorrayne B.
Lorrayne B.Greater Melbourne (Inner), VIC3 posts
 

Friendly professional

-friendly
-professional
-took time to explain work needing to be done and procedure from both the insurer and them Show reply
Palsonic BAD.
Palsonic BAD.MELBOURNE2 posts
 

Sheens Reservoir

I dealt with Ben at the Reservoir site and he could not have been more friendly, helpful, informative and professional. His great attitude gave me complete confidence even though it was only a small repair. We could not have been happier with our experience and we will recommend people to them. Show reply

Questions & Answers

Peter L.
Peter L.

My car was hit on the rear by a Company car and I have a reference number from Driver .com.au .
I do not want to involve to my own insurance company AAMI as I feel that the driver is at fault, and they should bear the cost of repair
My insurance company has has their own panel repair shop but I prefer your company as you provide replacement car and has life time warranty.
What if the other party refuse to pay the bill and I am not using my Insurance company repair shop. who is to responsible for the bill

Sheen Group
Sheen Group   DM   
Helen M
Helen M

Is sheen car insurance available in Darwin Nt

Sheen Group
Sheen Group   DM   

Hi Helen. Currently Sheen Panel Service has 26 panel stores in Victoria. We are repairers however we don't offer car insurance.

Nick
Nick

Hi. Having repair work on my car by one of sheen center. They can’t provide any certificat on work and struggle to provide crash repair dairy. Should I go to lawyer or there could be less painful way to solve problem?

Sheen Group
Sheen Group   DM   

Hi Nick, Thanks for messaging us - I believe you have been communicating with Trevor. I have full faith he will be able to solve and issues you have.

Regards,

James

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