Sheen Group

Sheen Group

 Verifiedsheengroup.com.au
4.5

209 reviews · Statistics

PositivevsNegative
87% · 18226 · 12%

Rates and Fees
5.0 (16)
Transparency
4.7 (41)
Job Satisfaction
4.8 (22)
Timeliness
4.7 (22)
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Reviews

209 reviews
Mary
Mary
 

Terrible service. I felt awful

Wouldn’t even give me a proper quote. Estimate only which was way over priced. He barely had time for me. Not an insurance job so I guess that didn’t suit Sheen. Made me feel terrible.
Sheen Group
Sheen Group   DM   
More

Hi Mary, would you be able to let us know which of our locations you dealt with so we can look into this for you? -Sheen HO

Fil
FilVICGreater Melbourne (Inner), VIC6 posts
 

Sheen Panel Group -Rosebud - Outstanding service

Justin was outstanding today when he arrived to tow our car. After being given the run around all morning by RACV, Justin from Rosebud Sheen was a life saver. He went above and beyond to answer our questions and get us going as soon as possible. We would highly recommend and use Sheen in the future based on the caring, informative, calm and personalised approach provided by Justin. This kind of employee is absolutely gold for any organisation. Thank you Justin for looking after us. Show reply
Aty
Aty
 

Mitcham Sheen Group. Sam and the team are great!

Sam and the team at the Mitcham site went above and beyond. Very professional! Excellent service. Highly recommended! Show reply
Jeanette H.
Jeanette H.VICGreater Melbourne (Outer), VIC
 

Excellent Service

Used the Hastings panel shop to get my Corolla driver's door replaced and could not fault the excellent service by Leigh their manager and staff including Abbey receptionist. Quote was given same day, works completed within 5 business days (not insurance job). Very professional. Thanks team, would recommend to friends and family. Show reply
Alison
AlisonVICGreater Melbourne (Inner), VIC3 posts
 

Sheen panel service in Ferntree Gully

Daniel and his team provide a fantastic service we’re te kept up to date of how are car was progressing and the offer of a loan car was greatly appreciated. We were more than satisfied with the final result. Show reply
Anthony Biviano
Anthony BivianoVICGreater Melbourne (Inner), VIC
  Fair Incentive

Perfect good

Always punchual never late always on time; and never cursing the kids that are dam trying in this world world of ours l wish nothing but the best for them in this world we live in God Bless All.xox Show reply
Deb
DebVICGreater Melbourne (Metropolitan), VIC4 posts
 

Great repairer

Sheen panel service Tullamarine repaired my car after a no fault accident.
Car went in mid May, took four weeks.
Had a nice hire car the entire time. Got my car back, totally satisfied with the job done! Highly recommend. Show reply
Transparency
Job Satisfaction
Timeliness
Lorrayne B.
Lorrayne B.VICGreater Melbourne (Inner), VIC3 posts
 

Friendly professional

-friendly
-professional
-took time to explain work needing to be done and procedure from both the insurer and them Show reply
Palsonic BAD.
Palsonic BAD.MELBOURNE2 posts
 

Sheens Reservoir

I dealt with Ben at the Reservoir site and he could not have been more friendly, helpful, informative and professional. His great attitude gave me complete confidence even though it was only a small repair. We could not have been happier with our experience and we will recommend people to them. Show reply
Jennifer
JenniferVICGreater Melbourne (Metropolitan), VIC
 

Seriously reduced the hassle!!

As the third party in an insurance claim, Sheen took the hassle out of getting my car fixed. Clear communication. Additional support where required. Thank you all so much. Show reply
Anne M.
Anne M.
 

BMW x5 Malvern panels

Great job efficient service
Caring and considerate personnel
Delivered on time as promised Show reply
Andrea
AndreaVICGreater Melbourne (Inner), VIC
 

Thankyou awesome Dave of Rosebud

Dave is amazing and I cannot thank him enough for manoeuvring my car out of a sand bog! Thankyou Dave Show reply
Veronica
Veronica VICGreater Melbourne (Inner), VIC3 posts
 

Legend Dave the tow truck- from Rosebud

Professional, knowledgeable and all round 5/5 getting our car out of a tight jam Show reply
Charmaine Hore
Charmaine HoreVICGreater Melbourne (Metropolitan), VIC
 

Polite and Prompt assistance in an Urgent Car check

Excellent and Prompt service when I urgently required my vehicle checked and light globe replaced.
Polite and prompt service and much appreciated Show reply
Osman
OsmanVICGreater Melbourne (Outer), VIC
 

Thanks Sheen Dandenong Team fixing my car

My Prado car was repaired to a high Quality than expected Toyota Prado. I am completely satisfied.The service was excellent. Brain picked up my car. Thanks to Sheen Team Dandenong for doing amazing job @ reasonable price. Receptionist , Brian & Team worked on my car. Show reply
Timeliness

Questions & Answers

Peter L.
Peter L.

My car was hit on the rear by a Company car and I have a reference number from Driver .com.au .
I do not want to involve to my own insurance company AAMI as I feel that the driver is at fault, and they should bear the cost of repair
My insurance company has has their own panel repair shop but I prefer your company as you provide replacement car and has life time warranty.
What if the other party refuse to pay the bill and I am not using my Insurance company repair shop. who is to responsible for the bill

Sheen Group
Sheen Group   DM   
Helen M
Helen M

Is sheen car insurance available in Darwin Nt

Sheen Group
Sheen Group   DM   

Hi Helen. Currently Sheen Panel Service has 26 panel stores in Victoria. We are repairers however we don't offer car insurance.

Nick
Nick

Hi. Having repair work on my car by one of sheen center. They can’t provide any certificat on work and struggle to provide crash repair dairy. Should I go to lawyer or there could be less painful way to solve problem?

Sheen Group
Sheen Group   DM   

Hi Nick, Thanks for messaging us - I believe you have been communicating with Trevor. I have full faith he will be able to solve and issues you have.

Regards,

James

Extra Information

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