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Cheap quality thin crappy materials
I’m pretty disappointed with my order I spent over $300 and got over 20 items which is very cheap. But a lot of the garments are made out of those static thin silky materials. I will never purchase anything from this company again.
Fashionable, fast and cheap
I started ordering from Shein a couple of months ago. Just placed my third order. Everything has fit perfectly, The reviews on the site are great as you can compare to other customers of similar size/height and they state whether the item is a large, small fit, or as expected. Price is fantastic and it's the only place I've been able to find plus size fashion that doesn't make me look like a granny or cost the earth. Great stuff guys!
They're fairly good
They're fairly good. Personally for me being 6'1 it's really hard to find clothes, I mean then everything is good ok but the pants are really short. Some of the sizing is off. I ordered a pair of shorts and they were supposed to be too big for me, they were to small.
No problems so far at all with SHEIN
I have bought quite a few things from SHEIN over the last three months and so far I have had no issues at all. The clothing has been great for the price and I have received all my refunds when returning my clothes.
Absolutely loved my dress bought from Shein. Perfect fit. Very comfy and cost was very reasonable.
Love my dress I bought from Shein. Great fit and comfy to wear. Quality fantastic. Come fast. Great Size and correct size from measurements. Would recommend to any one to deal with Shein..
- Verified customer
I bought two dresses using PayPal and the money has been taken but I never received an order confirmation. When I log in to My Account, it says there are no orders. I have sent two emails to the company and NO RESPONSE. Don't waste your money!
Their business model based on fraud.
-Terrible quality (forget the item's photo online - nothing to do with the reality)
-missing items from the parcel
- wrong size
- they don't have consumer service. You won't have back your money!
DON'T BUY ANYTHING FROM THEM!
Don't trust, no refund, horrible service - Melbourne, AU
Don't trust this site and avoid buying from them.
- Items are overpriced for the quality that you receive.
- Items and clothes come with a very weird smell and some are very itchy.
- Packing isn't sturdy and soft, so items will get damaged getting to you.
- They operate overseas in China and service is nonexistent.
- No free returns, paid returns even on damaged goods.
- Only chat support & email available with generic replies.
If you want to perform a refund, it's painful. The customer service is non-existent, they reply like robots and shift blame. They won't actually help you with it....The courier company they use, Parcel Point is by far the worst and unreliable courier service company you could come across. Once you've booked a pickup to return the items, they say that it will be picked up tomorrow but they never come around. The first time I tried to perform a refund, it took them 2 weeks and a threat to CAV for my items to be picked up. The second time around, I had to keep following up everyday for 3 weeks, I'm still waiting for my returns to be picked up. SHEIN doesn't take responsibility or assist you with following this up so you're basically out of pocket if the courier company screws up, even tho SHEIN chooses to use this courier company.
Customer service is nonexistant
I tried to contact the customer service through here, through the fb page and the website, but no one ever responds. Always a bot. The customer service rep that responded said she emailed me but she did not. Furthermore, when I tried to generate a return, no shipping label was even created so how can I even return it? when I wanted to add additional things to my return because I messed up initially no one coudl help me. and to top it all off, the final sale items (hair accessories), they don't let you return, even if it's crap. This is exhausting!
Cannot return items!
I placed an order and want to return 4 of the items. I followed the instructions and started the return process but the return link to print label is nowhere to be found and the tracking number does not exist 555934246276
The original order number was Order NO. GSHMR4008000U4W
I have no way of finding the return link to print the label or any idea of the address to return to.
Did not refund when they were meant to.
Our order was put on hold due to lack of verification on our id.
Correspence from that transaction stated from Shein,
'If we do not receive a response in three days, your order will be canceled and your refund will be processed back to your account. Hope to hear from you soon!
We did not respond but still did not receive the refund.
Slow delivery but worth the wait
The delivery took a while but that was understandable due to the pandemic. We received the item's we ordered & they were a perfect fit. Very happy, I will definitely order from here again.
You get what you pay for.... and sometimes better!
I have ordered from Shein three times and have not been disappointed. I am usually a big op shop / use for ever sort of person, but I bought two lovely jackets in my first order, and some fashion items for my kids in the last orders (leggings and t-shirts). No, they are not cotton and they are not going to last forever, but the sizing and finish were good for the cheap price.
They steal hard working artists designs without permission or compensation!! Do not support this company.
This design is stolen and it is the third design they have stolen from the same artist. They remove them after complaints but do not compensate the artist at all
Parcel not delivered
I ordered 4 items last June and until now i haven’t received the package. Order number: GSHMYG00T0003FT with the tracking number 555930703053. Based on the package tracker, the parcel is still in hongkong. Its been more than 2 months and i havent received the package or any information regarding my order.
Absolutely love Shein Australia
I have never had any problems with Shein! It is my favourite site to order off. I always buy in bulk and the items are good quality and true to size. I buy from the curve range! I can never find anything in store that’s cute and Shein has sooo many options it is insane. Shipping takes a little while but I usually get it earlier than the expected timing. I highly recommend :) and don’t worry about other reviews I honestly feel like they have been unlucky.
I have the app which is super easy to use. And the good thing is they always offer discoun...
Questions & Answers
Has anyone with a rather big bust brought from here my problem is according to there sizing it won’t fit my bust even at the biggest size I’m normal a size 16-18 with 16f-18e bra size but I don’t want to waste my time if it’s not going to even slightly fit
Hi, they have Curve Plus sizes as well ... I'm a size 14 bust 14D. I buy a size L and most of the tops fit ok, in fact some of the jumpers in the L are a too big. I think check the measurements if you want to buy from them. The size L is a size 10-12 normally, the XL is 14 plus I think. I've had to return some things because they are a bit big.
My Shein app said my order is shipped, but I don't receive any package. I have checked my mailbox, or neighbours. Please help me out, I'm confused and I would like to know where is my package.
My tracking number 33XHD011925601000935105
My order number
My name: Kara Huynh
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