Shein Australia
- ✓ Verified company
1,467 reviews · Statistics
- See all reviewer photos
- Very small (176)
- Slightly small (124)
- True to size (364)
- Slightly large (64)
- Very large (61)
Reviews
It's not bad
I've shopped a lot on this site
The only downside for these clothes is the sizing is hit & miss if u have to return anything, u dont get much off a refund
Never received parcel
I was very disappointed with Shein I never received my parcel and it’s going over 6 months now. I have sent them emails regarding this and all they say is sorry and they will look into it and then I’m forgotten about. I would never buy from these people again. Learned my lesson.
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this link: https://au.shein.com/robot?page=navigationBar.
Type your question directly in the message box to get an answer or solution.
Late delivery
Am so disappointed in this website I have missed my party because of Ur poor services...I ordered the same day from you and Temu I received my Temu on time am still waiting for Shein I had to cancel my Party ...am so disappointed
Show detailsHello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this link: https://au.shein.com/robot?page=navigationBar.
Type your question directly in the message box to get an answer or solution.
Never received parcel
Received a message saying my parcel was delivered. No. The photo from the delivery company was NOT MY HOUSE. Cannot contact company and no way of contacting Shein. Parcel was for a birthday present and had to buy another. Hugely disappointed and will never shop there again.
Show detailsHello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this link: https://au.shein.com/robot?page=navigationBar.
Type your question directly in the message box to get an answer or solution.
Find out how Shein Australia compares to other Clothing Shops & Brands
Know better, choose better.
Refunds are very difficult
I purchased 14 items from SHEIN.
When they arrived the fabric was too plasticity for my taste. I organised with SHEIN to return all 14 items. They emailed me two return documents which I printed out and sent all 14 items back in tho original two bags they came in and put inside a postage bag. After a few weeks and not receiving the full amount due, I contacted them and they said I had only sent one item back, then they said that I put the return documents on the inside of the postage bag. Then they wanted to see the receipt for postage so the
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this link: https://au.shein.com/robot?page=navigationBar.
Type your question directly in the message box to get an answer or solution.
I already did that, and it got me nowhere. I need to speak to a human. Don’t send my generic reply’s. It’s insulting
The perfect bell bottoms
I bought these bellbottoms from shein and they are absolutely perfectly fitting, I can’t live without them, comfy, cute for going out and easily styled!!!
Show detailsAuthor stated being incentivised for this review
I enjoy always having a basket open to add to.
I have placed multiple large orders with Shein. So far majority of items have been great! With the exception of one dress, there was a small section of missed stitching so there is a hole in the seam. Hopefully I can have this mended. Overall quality & sizing is pretty good, just as good as shopping in cheap clothing stores here in Australia… except cheaper! & people say “But Shein stuff is made in China!”
I remind them that pretty much all cheap stuff here in Australia is also made in China! Kmart, Valleygirl, Ally & many more! But Shein have
Love shopping at SHEIN, great clothing and accessories at shein. Excellent services, true to size
90% happy with all my purchases, recommended to friends and families.
Show detailsAuthor stated being incentivised for this review
This is perfect !!!!
This is my 6th order of the month and can’t stop buying again. The quality kf the clothes are so good and i can find so mych variety ,,
Show detailsFind out how Shein Australia compares to other Clothing Shops & Brands
Know better, choose better.
2 GOOD 2 BE TRUE
Most items fine. However, sizing is not accurate or it's not what you purchased gets sent. I take my chances, price is ok.
Show detailsHi! Hope you have a nice shopping experience here.
For any issues, you may contact Customer Service by app.
Click "me"-->support-->customer service-->type your question directly in the message box to
Love it
True sizing and great quality and very quick delivery one very happy customer
Show detailsAuthor stated being incentivised for this review
Great products fast and easy
Very happy with Shein Australia
Amazing products and true to size
Find out how Shein Australia compares to other Clothing Shops & Brands
Know better, choose better.
Affordable and reliable clothing.
Men’s clothing is always difficult to shop for online, especially when you have broad shoulders.
Shein Clothing is not only affordable and reliable, it also offers sizing charts for those men with different body types, making it easier to find the correct fit.
Good enough, cool price
Shein offers a wide variety of stylish clothing at affordable prices. The clothing is generally cute, and they have a vast selection to choose from. One of the positive aspects is the trendy and diverse range of styles that cater to different tastes.
However, it's essential to note that the quality can be hit or miss. While some items may exceed expectations, others might disappoint, and this inconsistency often depends on individual reviews and what people are saying about specific products. It's advisable to read customer reviews before maki
... Read moreng a purchase to gauge the quality and fit of the item. Additionally, shipping times can vary, and customers may experience delays, especially during peak seasons. The sizing can be a bit tricky, so checking the size guides and reading reviews regarding sizing accuracy is crucial. In summary, Shein is a go-to for affordable and fashionable clothing, but caution is necessary, especially when it comes to quality. Reading reviews and paying attention to product details can help ensure a more satisfying shopping experienceBest quality at afforable prices
Dresses are good and unique, prices are geniual and afforable.
Show detailsQuestions & Answers
How do I become a SHEIN tester?
I placed an order with SHEIN for a pants suit on the 21st. September, only taken from my account but have not heard anything from SHEIN re my order, very disappointing
Can't help sorry. I got my order quickly but very poor quality really disappointed. There's contact info on the website
why does my order have 2 different prices 56 and 72 dollars
Get an answer from our members and SHEIN representatives
Details
Category | Online Shops and Clothing Shops & Brands |
---|---|
Offers Free Standard Shipping | No |
Mens / Womens Clothing | Mens and Womens |
Labels Sold | Own Label |
Buy Now, Pay Later Options | None |
Clothing Type | Children, Formal / Cocktail, General / Everyday, Office / Businesswear and Swimwear |
- ABN: 38653503023
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hello, sorry for any inconvenience.
... Read moreIf the answers don't match, please go ahead and describe the issue in detail and submit a ticket to get manual service. We'll offer a proper solution for you asap. Thank you and have a nice day!❤️To protect your privacy, we suggest you contact our customer service through this link: https://au.shein.com/robot?page=navigationBar.
Type your question directly in the message box to get an answer or solution.