Sheridan

Poor quality. Wore out quickly & tore. Expensive. Apparently made in China. Would like a refund. will never purhase again! Very disapointed. Sheridan is supposed to be a good brand. Aldi linen sheets third of price and excellent quality.

I ordered a bath mat and 4 hand towels. The products are great quality and I got great discounts. The texture is soft and skin friendly to use. Really impressed.

I have bought HTC sheets for many years but will no longer do so because of the poor quality. The material wears through so that the sheets tear. Also the stitching on the last two sets of queen fitted sheets has started to come apart after the first two to three uses. They are very overpriced for a poor quality product that is made in China. There are far better quality products available at much more reasonable prices.

I have previously loved Sheridan towels, with the Ryan range being my product of choice. I recently purchased 2 sets of Ultra Light Luxury Bath Towels. Very very disappointed with the items. They are very thin and feel almost like something I might purchase at a discount store. They do appear soft however. Unsure if I will purchase Sheridan towels again. My linen cupboard is full of Sheridan and now I am not confident of making further purchases. Unsure what the change in product is. RRP for the set is listed as $89.95!

Made 4 purchases from Sheridan Outlet online. All items arrived quickly. Ordered Sheets and towel sets. Beautiful quality.
One order was in correct but a phone call to customer service had it corrected quickly and politely. Only complaint is items are not packed nicely; ripped plastic bags or not folded nicely. I did buy discounted items from the Outlet which would atribute to this but that little extra care would have made my purchases perfect.

Beautiful towels!
One remembers growing up rugged and huddled up in these as a pup.

One cannot say enough about these warm fluffy softies.
One loves these 'Luxury Egyptian' and 'Quick Dry Nanospun' bathsheets, (photos below).
One puts them all through the washer and dryer all the time and they are as fresh and fluffy as the day one gets them, one certainly gets what one pays for!

Highly recomended.

Used Flybuy rewards to purchase flannette sheet set, supposedily $199.00 on packaging. Obviously unable to sell. Followed manufacturer's instructions but pilled on the first night (only one person in the bed). So disappointing,
Worst quality ever :(

Bought products through online click frenzy sale. When the delivery was made I realised it wasn't the same line of towels I was expecting. I took it to a Sheridan store only to be told Sheridan has 2 brands (outlet and boutique), and exchanges or returns could only be made at outlet stores which are far from where I live. When I contacted Sheridan outlet they informed me that the 30 day returns policy had passed, had no sympathy for the misleading brand and refused a return. You would think with companies getting held accountable for misleading customers that Sheridan would be more careful. The onus should NOT be on the customer to understand branding strategies, but on the company to make it clear what they are selling.

For the past 8 months if I log into my account with Sheridan in order to receive free shipping it says my email address is invalid and I cannot progress to pay. I emailed Sheridan about this and they made up some rubbish about needing to delete cookies to progress. I tried this on multiple devices and it didn't work. Items are overpriced and service is terrible.

I purchased new towels from Sheridan at 1/2 price - $45 each. After washing and using we have noticed bleach marks on the Sheridan towels. I don't use bleach, so contacted Sheridan only to be told it's my own fault and we shouldn't have used normal washing powder!! WT..? For some reason i thought Sheridan was a high quality brand and didn't research the product first...more fool me. Their customer service is appalling and so are the products. This is yet another company more worried about the $$$'s than product quality or keeping their customers happy.

I ordered the same item @ $140 during 2 sale events, 1 month apart. To get free shipping (>$150), I ordered a second item on each order. Both times I got notification that the second item had shipped, then then next day I received notification that the main item was "Out of Stock". I checked 3 days after the second order and the item was "In Stock" on the website.

Called Sheridan twice, was told that there is limited stock returned to the ware houise, but when you order it they have to conform stock, so can take 1-2 days. Hmm, not really how an online stock system works.!! Seems to me like they are trying to move older stock by offering popular items at just below the free shipping price!! Dodgy!!

I am honestly so disgusted with not only the customer service at fashion spree in Liverpool, but also my horrible faulty sheets! This is my fourth time going into the store! Not only did no one apologies that I had to come in four times but I was also told that it was my fault the sheets were faulty because I sleep on them and have caused them to fluff up and tear :/ .. appalling! I will never shop from Sheridan again and I will share the photos and the horrible experience I had dealing with this company to everyone I know!
I am a customer of over 7+ years and I’m so disappointed!

I visited this store twice on the weekend with my partner, to buy a woollen quilt, as we were upgrading to a king size bed. The shop assistants were very helpful on both our visits and patient with our questions and queries. We are very happy with our purchase too.

Bought a Quilt from Sheridan and discovered this metal rod interwoven into the quilt!. I have since found another one. Wrote to sheridan to let them know and they wrote back to ask me how i cared for the quilt!. No method of cleaning would have caused a metal rod to be placed inside the quilt in the cotton! I replied to them with the picture of the rod and have heard no response! This could have really hurt me or my children and I will NOT be purchasing anything from Sheridan again.

Tags say warm tumble dry. Super King Sets for $499.95 each. All shrunk. Now the quilt bunches up inside and the pillow cases are tight on the Sheridan branded pillows.

I purchased the Linen Sheets as previously had 2 sets of Adairs Linen sheets that are lovely and soft. After 3 washes in wool mix warm wash i put them on the bed. I couldn't sleep, too scratchy on my body so took them off and put other set on. Washed again and put a line up in garage to dry in shade.
Still were rough to the touch.
I returned today and they are being sent to the Expert to view. To say Im disappointed would be a understatement. They do not feel like there sheet does in store so am baffled why problem wasn't solved immediately. I will be patient and wait for outcome. However will i purchase again, highly unlikely

I have bought a few Sheridan doona covers which were not cheap. They all have press studs fastening which don't last after a few washes, they don't clip together because they have lost their shape and I am very careful when I clip the fastening. I find this unacceptable for the price you pay. I have bought other brands that have button fastesting and I have no trouble with these. You would think because of the price you pay Sheridan would use quality fastening instead of cheap clip studs. I won't be buying Sheridan again there is far more competition out there now.