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Shipito
3.4 from 148 reviews

Reviews

3.4

148 reviews
5
(77)
4
(11)
3
(5)
2
(8)
1
(47)
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Don't use the assisted purchase service.

published
Sender or ReceiverReceiver
Delivery TimeNever Collected
Random R.

Random R.Sydney, NSW

Great service to use if you are from Australia!

published

This is a great service to use if you are far away from the USA. The staff are very helpful and there is a live chat that they always reply very quick on. I’ve only used them 3 times so far but so far so good. No issues and packages are consolidated very safely. I hope that their good service and safety with my items continues!

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
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Turelchemi

TurelchemiSouth East Queensland, QLD

Don’t use the assisted purchase service, it’s terrible

published
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeInternational
1 comment
Shipito
Shipito M.Shipito

I would be happy to refund you. I am very sorry for the issues you experienced and will be sure to inform the manager of that department. Please send your suite number to Marketing@shipito.com

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milt

milt

  • 2 reviews
  • Verified customer

Happy with service

published

Dispatched on time and arrived in good shape within the stated delivery time though on the outter limit. Australian post is not noted for speedy delivery service though it is on the improve.

Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Shipito
Shipito M.Shipito

Thank you!

Review collected in partnership with Shipito

mgiogrand

mgiograndGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Absolute nightmare!! Stay away!

published
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeInternational
Delivery Arrived in Good ConditionNo
See all answers
1 comment
Shipito
Shipito M.Shipito

Please email support@shipito.com and ask for Anna. A deconsolidation shouldn't cost that much unless it took several hours to complete.

Ronald Moore

Ronald MooreGoulburn Valley, VIC

  • 2 reviews
  • 1 like
  • Verified customer

good service at reasonable price

published

I had two purchases consolidated and sent to me in a bag which was appropriate for the particular items and was happy with how it all worked out.Communication from when packages arrive at Shipito has been good too.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Shipito
Shipito M.Shipito

Thank you!

Review collected in partnership with Shipito

disco

discoGreater Melbourne (Outer), VIC

  • Verified customer

Fast and reliable. Great communication.

published

From arrive in the shipito warehouse to despatch to my destination, the process was fast.
Have used this service before and find it very reliable.
At all stages in the process the communication is great!

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Shipito
Shipito M.Shipito

Thank you for the review!

Review collected in partnership with Shipito

Ali Rostami

Ali RostamiVictoria

  • Verified customer

This is just unbelievably awesome!

published

I really appreciate the great service and just the way everything been done is just unbelievably good! I love the way shipito process and PACKING my items , it’s really great and using good quality boxes rapping bubbles and all stuff you might need to pack a parcel!!! They really care doesn’t matter what you want from them they will do it as best as possible! Really reliable and great price for what they do ! Not delays in delivery and customer supports .
Keep up the great job guys

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Shipito
Shipito M.Shipito

Thank you for the review!

Review collected in partnership with Shipito

Wendy Z

Wendy ZThe Mallee, VIC

  • 2 reviews
  • Verified customer

What a surprise !

published

I had doubts about joining Shipito, but I was overwhelmed with the fantastic service , quick delivery , low cost postage, and the superb tracking . I will be using it again , has saved me a small fortune in freight costs, buying goods from USA to Australia. Highly recommend

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Shipito
Shipito M.Shipito

Thank you for the review!

Review collected in partnership with Shipito

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Ian D

Ian DSydney, NSW

  • 2 reviews
  • Verified customer

Reliable & Efficient

published

I gave found the company reliable and all the shipments have arrived. I had one problem with a missing shipment but it eventually turned up at the warehouse. Since I live in Australia, this company has been a lifesaver in terms of being able to buy goods in the USA. Some companies don't post certain items internationally but with Shipito, this is not a problem.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Shipito
Shipito M.Shipito

Thank you!

Review collected in partnership with Shipito

Christopher Hodder

Christopher HodderSouth East Queensland, QLD

  • Verified customer

As expected

published

Everything went as planned. The tracking available with Australia Post was handy. I was informed of the progress of the parcel and it did arrive at home as expected with the box and contents in good condition.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Shipito
Shipito M.Shipito

Thank you!

Review collected in partnership with Shipito

Andrew

AndrewPerth, WA

  • 3 reviews
  • Verified customer

Great service

published

Great convenient service for shipping out of the US where overseas delivery unavailable.
Notification of status of package through Shipito is timely and clear.
Issues that I have had in the past with bad passwords always resolved quickly.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Shipito
Shipito M.Shipito

Thank you for the review!

Review collected in partnership with Shipito

  • Verified customer

Excellent Service

published

This is the second time I have used SHIPITO and once again the service was exceptional. Both packages arrived faster than most of our internal mail. I could track the item the entire way and knew exactly when it was being delivered. The goods arrived in pristine condition. I would definitely recommend this service.

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Shipito
Shipito M.Shipito

Thank you for the review!

Review collected in partnership with Shipito

Mick Storch

Mick StorchCentral Queensland, QLD

  • Verified customer

Awesome

published

Great and very fast too considering it was being sent to Australia. Basically they repacked my various orders and then sent it so quick I was surprised how quick it came.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Shipito
Shipito M.Shipito

Thank you!

Review collected in partnership with Shipito

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  • Verified customer

I can order from anyone in the USA

published

I can order from anyone in the USA, Amazon and smaller suppliers (I also have ordered fabric from the US) I like that you can see the whole process and they take photos and you can see where the package is up to. Its also affordable I used to use another service which was just consisted of one lady as she was just a one man band her service was unreliable. I know no matter what my package will arrive. Just be careful around Christmas as ship it too gets really busy, suggest ordering early as I had some trouble last year as goods from Amazon arrived at ship it to but there was a delay from Ship it to sending the package to Australia.

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Shipito
Shipito M.Shipito

Thank you for the review!

Review collected in partnership with Shipito

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Aaron M

Aaron MGreater Melbourne (Outer), VIC

  • 7 reviews
  • Verified customer

Great service. Never had a problem at all

published

I've used shipito for years now. Never had a real problem that could not be solved with a phone call / email / live chat. They're a lot more available than they used to be which is great. Either way, a great service, good pricing, you really cant go wrong. The only annoying thing is that we (Australia) with our new GST laws which then relate to laws on shipping items means that the really FAST services like DHL and Fedex cannot be used as they can only ship items from a single seller and not consolidated items. This means that freight options can be a little more limited than it once was, but that's not ShipItTo's fault, its our crazy country. Keep up the great work people :)

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Shipito
Shipito M.Shipito

Thank you!

Review collected in partnership with Shipito

Jason R.

Jason R.Sydney, NSW

  • Verified customer

The BEST thing since sliced bread

published

This was my first time i have used shipito the service was quick and efficient, the level of service was outstanding. I wish we had such a professional and easy to deal with service like this in Australia.
I am very HAPPY and will continue to use shopito for current and future purchases
And my package came quicker than I expected.
And their tracking system was excellent

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Shipito
Shipito M.Shipito

Thank you for the review!

Review collected in partnership with Shipito

Tan

TanSouth East Queensland, QLD

they stole my item

published
Sender or ReceiverReceiver
1 comment
Shipito
Shipito M.Shipito

Thank you for updating your review.

Delivered on time with no damage.

published

Goods were delivered on time, with no damage. Was an overseas shipment. Can't ask for any more. Had no issues with customs. Goods appeared at our dock with no issue. This is no easy task when dealing with Philippine customs.

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Shipito
Shipito M.Shipito

Thank you!

Tasmania

TasmaniaNorth-West & West coast, TAS

Excellent Service and Company

published

Another perfect consolidation of some very breakable items - I submitted a special request for extra bubble wrap and the person who did the consolidation did a brilliant job. Everything arrived safely, in perfect condition, and was packaged better than I could have done it myself. I'm very happy with this company, been with them for about 8 years now, I've had 160+ packages sent to me in that time and it's a great service. I highly recommend them.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Shipito
Shipito M.Shipito

Thank you!

Page 1 of 8

Questions & Answers

Martie M.

Martie M.asked

I was about to sign up but there seems to be ALOT of Australians that lose their parcels! And reading the comments, it seems that the postage fees are exhorbitant. Why use a 3rd party postal service if they are going to charge more than lets say, UPS?? Whats going on Shipito??? My little parcel will be less than 100gms in weight and I would grow horns and spit fire if I had to pay stupid high postage costs for a small item. Im not confident this is the right company. Im going with myus post. They seem more legitimate.
Sorry.

1 answer
Shipito
Shipito M.Shipito

Hi Martie,
Please visit our shipping calculator to see what your costs will be. https://www.shipito.com/en/shipping-calculator
We actually have a very good delivery rate to Australia. In comparison to MyUS you will find we offer 3 different services that are less than their cheapest price for 100gram package.

Get an answer from our members and Shipito representatives

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