Simple Online Doctor

Simple online doctor made it very easy to get a consultation about a problem that was embarrassing to discuss with my regular doctor. They made me feel comfortable about addressing my problem and helped me improve my life. Show reply

Steven helped me through an issue that was causing concern with a repeat prescription. He was very helpful and guided me through what exactly would be done to resolve the issue Show 2 replies

The only downside is the cost. Outside of that, I couldn't fault them. I picked my concern, did a simple questionnaire and then it was sent off to a doctor to view. The doctor called me at my chosen time to have a quick chat about my needs and the… Read more ·  2

medication. They immediately approved the medication and I received it in well under a week. I have purchased twice and I will be back.

If I could give you zero stars I would. Do not deal with his company in Australia. They using Dr.’s in England and you have to wait for hours and hours for them to email you back so if it’s during the day there it’s oh it’s night time there so you… Read more

can wait 48 hours or 24 hours for a response to get a simple medication, etc. Absolutely horrific I waited. Four days to get a prescription I’d run out of my medication……,, AVOID THEM LIKE THE PLAGUE.

Exceptional service from start to finish! I’m genuinely impressed with my experience. The ordering process was simple and convenient, and my medication arrived much sooner than I expected. What impressed me the most was how carefully everything was packaged. My medication was still perfectly cold when it arrived, and even the ice packs hadn’t… Read more ·  1

melted. It was clear that great care had been taken to ensure the medication stayed at the correct temperature throughout delivery.

The whole experience gave me confidence that they truly care about their customers and the quality of their service. Fast delivery, excellent packaging, and a smooth process from beginning to end.

I would definitely recommend Simple to anyone looking for a reliable and professional online healthcare service. Thank you for providing such outstanding care and attention to detail!

The doctor was professional, easy to communicate with, and made the entire process quick and stress-free. I felt well looked after from consultation to delivery.

Had been a successful customer over the last year and had zero issues however with the change over to their new system it was challenging. Initially I'd left a negative review when I wasn't able to get in contact with anyone over a couple of weeks period. I'm pleased to update my review as my issues were resolved relatively quickly after… Read more

leaving the negative review.

While it was frustrating not getting in contact with anyone it was resolved.

*** UPDATE ***

I should have known better and learnt from the first time they stuffed me around and not trusted them to process a re-order.

Again, they have taken money and provided zero contact, zero customer service and are uncontactable.

Its pretty clear that these issues that so so many clients have reported are NOT teething issues of transitioning to a "new" system but business as usual.

There isn't 1 happy client review in the past several months.

RUN FAR, RUN FAST!!!

I'd highly recommend Simple Online Doctor if you want to throw over $400 down the drain. YES OVER $400!!!

I have now requested twice that my order be cancelled since its been received and in review for over a week. There has been zero movement on the order. It's worth noting that I've received no reply or contact about this so I'm leaving yet another review because it's the only thing that worked last time.

If they do not refund my order I will be lodging a case with Fair Trading and doing a chargeback with my bank. I have paid for a product and service they have NOT supplied and it looks like I'm not the only victim.

They are A SCAM. They were great the previous 18mths but the "new system" is total nonsense. They just want to keep everyone's money and deli er nothing.

I'd never used a telehealth service before, but I was genuinely impressed with how simple and efficient the whole process was. Booking an appointment was straightforward. I just filled in my details, verified my identity, and selected a doctor and appointment time. At the scheduled time, I joined the video consultation, but the doctor was having… Read more ·  3

trouble seeing me on the call. Rather than wasting time trying to fix the issue, he quickly called me on the phone instead. After discussing my symptoms and medical history, he was able to assess my situation and provide a prescription where appropriate.

The partnered pharmacy then dispensed the medication and arranged delivery directly to my home. Even though they were located in the Brisbane suburbs (I'm located in NSW), the service was incredibly fast, with my medication arriving at my door the very next day.

Overall, it was a smooth, convenient, and professional experience from start to finish. I can definitely see why telehealth has become such a popular option.

Literally really fast and easy process, I got my medication in just 4-5 days after consulting. Thank you so much simple online doctor services to make it easier and stress free process. Show reply

I had a really great experience with Simple Online Doctor. The whole process was quick, easy, and convenient. The online consultation was straightforward, and I received my prescription without having to wait for an in-person appointment. The service was professional and easy to use, and the communication was clear throughout the process. I would definitely recommend Simple Online Doctor to anyone looking for a convenient online doctor service. Show reply

I found the process relevant to myself to be clear and easy to follow the steps required. The process overall to delivery was extremely quick and I was kept informed thru tracking. I would reccomend this service for people needing support. Show reply

Works better than I thought. Consultation over the phone exactly on time and takes only a few minutes. Delivery by Australia Post left in mail box without having to sign. I see Simple Online Doctor are going to follow up why I did not sign for the delivery. That's not so convenient then if I need to be home to accept delivery. Maybe try another site next time

I have spoken to a nurse for consultation and she was fantastic, I was told a Dr would contact me following the video call. Heard nothing back, messaged them and then they had explained that I have to buy the product and have an active order to be able to proceed. Spent a lot of money upfront and there seems to be no real urgency or care in the… Read more

fact that it’s now been 4 days and I still don’t know if I have been approved. I had a video call with a clinical dietician and she was lovely. Was told that a Dr would contact me to make another consult the same day or the next morning, still haven’t heard anything back. I wouldn’t complain if I didn’t pay as much as I didn’t upfront before even getting approved. This is suspicious and I’m honestly thinking about just getting a refund and finding someone else.

I get what I need, but these guys provide no illusion of care or service. Digital platform is awful, login only works sometimes, information gets lost. Very hard to get a human response from customer service for help, but those that have responded to me have been good. The doctors are hit and miss, I have had one that seemed to actually care, but… Read more

mostly they seem disinterested while they try to run through the required questions in under 2mins and get more patients through the cattle gate. If you are okay with this experience, and paying A LOT, then this is a legitimate way to access medication online.

I have requested for consultation on a Saturday so unfortunately, I have to wait until next week for available appointment. I have tried other services and they provide consultation during weekends. Other than that, excellent service. Show reply

Great online experience with Simple Doctor. The process was quick, easy and hassle-free. The website was simple to use, and the service was professional and convenient. Highly recommend! Show reply

It is an uncomplicated way of acquiring medication in my remote location without having to travel 80kms. The consultation was on time and not particularly unpleasant or inconvenient. The post tracked medication arrive in a timely manner. I recommend Simple Online Doctors. Show reply

I had an excellent appointment with a great doctor. He was able to access a particular brand of tablet that I have been using for over 20 years. I am extremely greatful for his thorough consultation and that he went above and beyond to attain my particular brand of tablets. Thank you! Show reply

Excellent service. Have been using Simple Online Doctor with confidence for a number of years. Straight forward process with, as required, a convenient online consultation with a doctor who ask pertinent general health questions, and suggests follow up actions with GP as necessary. Very happy customer, thank you. Show reply

Getting ED medication is extremely efficient and timely through this provider, unlike some others, where the process is frustratingly difficult. If you're 50 and active still I highly recommend them, as does my wife! Show reply

Simple Online Doctor made getting medical advice quick and stress-free. The process was easy, the doctor was professional and helpful, and I got the care and medication I needed without leaving home. Highly recommend! Show reply

A great service, easy to use with helpful and understanding practitioners. Delivered medication to my home, super convenient in a busy schedule avoiding waiting time in doctors waiting rooms. Show reply

My consult was clear, factual and I felt a genuine care regards my position Show reply

Nice Dr, efficient and fast service. Medication received day after appointment. Show reply

Fast reply,delivery on time, provided excellent assistance, help a lot of heathly cases,thanks so much, will introduce to others Show reply