536 reviews
AI reviews summary
The overall sentiment for Simplify Living is largely positive, with many customers praising the functionality and quality of their travel-specific products. The anti-theft crossbody bags and compression packing cubes are the most celebrated items for their design and space-saving capabilities. However, a significant segment of negative feedback highlights concerns regarding international shipping origins, inconsistent quality control on certain batches, and a restrictive return policy that requires customers to pay for return postage to overseas locations.
Pros
- Effective Space Saving: The compression packing cubes and vacuum bags are frequently praised for significantly increasing suitcase capacity and improving organisation during travel.
- Functional Anti-Theft Design: Users appreciate the sleek, lightweight profile of the crossbody bags, noting that the hidden zippers and RFID protection provide peace of mind in crowded areas.
- Intuitive Website and Communication: The online shopping experience is described as seamless, supported by a user-friendly interface and automated shipping updates that keep customers informed.
- Versatile Travel Accessories: Items such as the universal travel adapters, compact umbrellas, and luggage wheel protectors are highlighted as clever, practical solutions for frequent travellers.
Cons
- Misleading Shipping Origins: Multiple reviewers expressed frustration that the company appears to be Australian-owned but ships products directly from China, leading to longer-than-expected delivery times.
- Costly and Complex Returns: A major recurring complaint is the requirement for customers to pay for return postage to China or international hubs, even when items are faulty or misrepresented.
- Inconsistent Product Quality: While many are happy, several users reported issues with "cheap" materials, faulty zippers, chemical odours, and items not matching the premium appearance shown in advertisements.
- Poor Customer Support for Issues: When problems arise, some users reported receiving repetitive AI-generated responses and found it difficult to achieve a satisfactory resolution or refund.
Verdict
Simplify Living is a strong choice for travellers seeking innovative packing solutions and security-focused bags that generally live up to their functional descriptions. However, buyers should be certain of their choice before purchasing, as the high cost of international return shipping makes it difficult to return items that do not meet expectations.
I've recently placed 2 orders with Simplify Living and I would happily shop with them again. I love my travel Convertible Ant-Theft Cross Body bag and the colour choices are lovely (I bought a black one but considering getting another)! Personally, I would have preferred if the main section had zips on both sides instead of just the one. But… Read more · 1
other than that, it's great. I had an issue with my second order and the customer service assistant who addressed and resolved it could not have been nicer (Ericka). She was very understanding, efficient and my Simplify Living experience could not have been better, largely thanks to her!
Ordered 3 items - Universal Adapter, Crossbody bag/purse and Vacuum Bags. Quality of all the products is very good. Easy to order from their website. Adapter has all the various plugs self contained & no worries about leaving plugs in your hotel room or cruise cabin. Vacuum bags help to be able to pack more clothes in less space. The crossbody… Read more
bag is fantastic. Easy to use and safe, RFID and cut proof strap. Highly recommend this company and their products
My crossbody bag arrived quickly and was indispensable on my recent trip to Paris! I felt very safe with my cash and ID stored securely in the zippered pockets (I wore it with the zippers against me). Lots of storage and options to keep things organized. The largest pouch was big enough for my water bottle! It will definitely be coming on my next adventure! Show details
Terribe design & utterly disappointed! Ordered the anti theft crossbody bag! Despite adjusting the strap THE MAIN ZIPPED COMPARTMENT FACES THE GROUND, ie, downwards!. This makes the bag TOTALLY INSECURE. If the zipper is slightly open your possessions can fall out. Shocking design! And facing downwards, it enables a thief easier access as you may… Read more
not see a hand reaching from underneath. But my main criticism is that items can fall out. To make matters worse, Simplify Living REFUSED to accept a refund postage free. THEIR BAD DESIGN BUT YOU HAVE TO PAY FOR RETURN POSTAGE! Not cheap these days either! Their excuse was that the bag didn't "suit my needs!" Such an insult..... As anyone purchasing a secure travel bag, I wanted one where my valuables CAN'T FALL OUT. Do not order this bag unless you are prepared to keep checking the zip isn't slightly open. IT'S A RIDICULOUS DESIGN!! Also Simplify Living emails constantly state how they " understand how frustrating I must have been" BUT DO NOTHING TO HELP YOU OR GIVE YOU A FREEPOST RETURN. DON'T ORDER FROM THIS COMPANY!!!
Reviews with attachments
A Huge Upgrade Over Plastic Compression I previously used plastic compression bags for travel, and they worked well enough for a while. Then I came across Simplify Living bags on Instagram. I noticed there were less expensive alternatives on Amazon that appeared similar, but when Simplify Living offered a good sale, I decided to give them a try. … Read more
I’m very glad I did. These bags are exceptionally well made, with finished edges, quality zippers, and double-stitched construction throughout. I tested them on a recent trip, and they are several steps above traditional plastic compression bags.
There’s really no comparison when it comes to ease of packing and keeping clothes organized. One of the biggest advantages is that you can leave your clothes in the bags after unpacking, simply remove what you need, and zip them back up. Everything stays neat and organized throughout your trip.
I highly recommend these bags. They are well worth the investment and have made traveling much easier and more organized.
Simplify Living delivered our crossbody anti theft bags so effortlessly. The bags are a perfect size for us for our travels, and are made from good quality materials. From looking at the products on the website, to making a decision and purchasing, the process was easy. We are very happy with Simplify Living and their products. Show details
Purchased vacuum bags and was a bit apprehensive at first but i am very impressed with the product. The vacuum pump is very small and compact but has excellant power to extract the air and compress my clothing. Definately frees up space in my suitcase which has allowed me to pack a few more extra items. Show details
Suitcase will be so easy to identify on the carousel now. The covers are a good fit, good quality, and my case rolls along so quietly now. Show details
The leather cross body bag is exactly what I needed for safely carrying documents and other essentials while traveling. It is well made, sturdy, and comfortable to wear. The purchase of the bag went smoothly, and it arrived in good condition on time. I like the phone charging feature, but will need an adaptor for it to work with my Iphone. Show details
The best customer service ,I have experienced . I bought a cross body travel bag and it arrived with a minor flaw. I emailed the company with a photo of the fault and was very surprised to get an almost instant reply and an offer of an immediate replacement . The replacement arrived in double quick time and I have been left with a really positive… Read more
impression of both the honesty and product quality of Simplify- Living ...and with a fairly simple fix of the flaw, I now have 2 very well made bags for the price of one.
Very useful, friendly travel bag and I love it as well as the travel tag. Will do more shopping in the future. Show details
I absolutely love this cross body bag. It’s the perfect size—compact enough to stay lightweight but roomy enough to hold all my essentials without feeling cluttered. The strap is comfortable and adjustable, and the bag sits nicely without slipping around. The quality surprised me in the best way: sturdy stitching, smooth zippers, and a material… Read more
that feels like it will last. It’s become my everyday go‑to because it’s stylish, functional, and incredibly easy to wear.
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Originally, my purchase was influenced by a sale, and by the description and reviews of the product. After purchase, I was highly impressed by the regular shipping updates, speedy delivery (7 days from Australia/China to New Brunswick, Canada), and quality of the product. Even the colours were on point. Very awesome! Show details
Easy to order. Great prices especially when you buy multiple. Great travel accessories. Nice colours and fabric. Can't wait to use for travel. Show details
Shopping made easy and fast delivery. Great product, made tough, stylish and secure. Love this bag. Show details
I’m loving my across shoulder bag and the colours are so beautiful , I can’t wait to use them in Rome ❤️lots of pockets and to feel safe in a city ❤️ Show details
I love these coathangers! They're light n easy 2 use, n are perfect for hanging clothes wen travelling. Show details
Love the quality and compactness of the anti theft bag. Fits nicely against the body and holds a reasonable number of items. Can’t wait to use it on my extended overseas trip!
Easy to use online shopping experience with a great range of travel products. I look forward to using my new backpack and the packing cubes for my upcoming trip.
Latest follow-ups
I bought 2 sets of suitcase wheel covers, one for my medium sized suit case and one for my smaller carry on size. The covers were appropriate for both suitcase sizes. I’m so glad I bought them! I’m happy with the quality and how they function, in fact the wheels would now seem inadequate without them! Would definitely buy again.
Follow-up · The wheels roller smoother with the covers on over a range of different surfaces and have improved the grip of my wheels. Installation was fairly easy and quick, with the smaller size wheels being the easiest to install.
I purchased 2 bags from Simplify Living for my coming overseas trip. I am very impressed with this bag with slashproof strap, secure compartment for my credit cards and passport RFID safe and for money and reading glasses. Compartment for… Read more
sunglasses. COMPARTMENT FOR PERSONAL ITEMS AND KEYS. WEARING IT CLOSE TO MY BODY, I FEEL SAFE FOR MY COMING TRIP TO EUROPE. OR I can adjust the strap and use it as a going out secure bag also. It is also waterproof. I have other slashproof bags but this one is much lighter and much cheaper, but I am impressed. So much that I ordered 2 more for our daughter's coming overseas trip. I showed one daughter my bag 2 days ago and she was impressed also with my bag, reason why I ordered 2 more bags last night for my girls Birthdays. The bag is great also if you wear it under a jacket is concealed. I am totally impressed with my bag from Simplify Living and recommend it as a fantastic buy. Thank you Simplify Living for a great travel bag or every day bag.
Follow-up · The bag is so good, only complaint is the material pocket where my credit cards folder sits, well the material is frayed. I will be using the bag for our long overseas trip and know it will be practical having passport and cards, right close to me very secure. I still enjoy this bag for security, and glad I purchased it and others, for gifts for my Sister and daughters for their coming overseas trips.
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Easy to find the product I wanted during my online shopping I ordered the suitcase wheel protectors they arrived in super quick time and so easy to put on my cases. Show details
Follow-up · Just got back from a holiday the suitcase wheel protectors were great as it made pulling the suitcase easier and wheels and protectors stayed intact
In-depth reviews
I purchased this bag from Simplify Living with the assurance from Simplify Living Customer Care in an email on 12.04.26 that it had RFID protection. After the bag arrived I was suspicious of the information so contacted the company who in turn replied that it had no RFID protection (I have email evidence of each of these statements).The bag in… Read more
question was priced at three times the cost of the exact same bag on Temu so I requested a return which was approved however I have to pay the postage to return the item for a refund. Whilst I acknowledge the condition that return postage is at the cost of the customer I am appalled that there is no consideration for the fact that misinformation was supplied by the company and all that is forthcoming is the usual flowery comment "Oh I'm so sorry this wasn't the experience we wanted for you". The company issued incorrect, conflicting information - I did not make the mistake. This whole experience has made me view Simplify Living with distrust and great dissatisfaction.
I purchased a set of vacuum bags, a pump, and some luggage scales. These items are to be used on an extended trip to Europe. 1. The customer service was excellent. Simplify Living organised a very swift postage from somewhere off shore to NZ during the Christmas postal rush. The items came to me in a timely manner and the communication was… Read more
good.
2. The items ordered were as described. I have already used them for one flight and two car trips. The vacuum bags and pump work as expected. The build quality of the bags looks pretty good. A bonus is that the pump works for inflating other things such as an air mattress, which I used for as well. The pump comes with various fittings making it useful not just for the vacuum bags but also for other things. The luggage scales are incredibly useful as it is hard to judge weight for check in and carry on. These scales were simple to use.
Overall, I am pleased with this items and look forward to giving them a much harder test in Europe.
Convertible anti-theft crossbody bag (orange) I chose this bag for my trip to Bali) because it had an outside pocket for my water bottle, perfect for grabbing a quick drink without scrabbling inside the bag. Also the various inside pockets were very convenient and intuitive, the very back outside zip one for passport etc while travelling, and then… Read more
while getting around Bali to hold my money (notes and cards) in a safe place against my clothes and easy to get to when cash needed. The front zip pocket held my sarong for visiting temples, the slip-in middle pocket for my phone so I could reach it quickly to take photos. The inner section was just like my regular shoulder bag back home so I could find things from memory. I wore the bag as a shoulder bag against my chest so I could put my arm over it, this meant that the straps were too long (not adjustable enough?) and I would like a loop on the top to pick it up by, occasionally the click-catch on the top clicked open accidentally when I picked the bag up or pulled it over my shoulder. But overall excellent design.
Recent reviews
I recently purchased the Quest Anti-theft Backpack in Beige. So glad I did, it has been fantastic on my holiday away. I can fit everything I need in it for a busy day out sightseeing, the colour made it easy to co ordinate with my travel outfits, and looks more like a handbag than a backpack. It is very light so I appreciated the fact I could… Read more
carry everything without it hurting my back. Highly recommend this company, the ordering process was easy, quick and product lived up to description.
I purchased both the Antitheft Crossbody Bag and the Antitheft Backpack and, although I have not used them yet, they appear to be very good quality and very functional for our needs. I’m looking forward to using them on our upcoming travels! I am giving this 4 stars only because I have not used either for my travels yet.
I have ordered a few items from Simplify Living .. foldable backpack, compression packing cubes and travel toiletries bottles. The quality of these items is great! The shipping can take a while as coming from China but the product quality is worth the wait. Show details
Customer service is sarcastic. The instructions are pathetic. I have been sending emails to them for a week. They insist on a video that I sent repeatedly. They repeatedly said the nozzle I was using was incorrect, then said I was not putting the nozzle into the correct port. $199.00 for two plastic bags and a nozzle, the plastic is cheap, and the… Read more
zipper will not last, as it is so hard to open. The cheap ones I purchased last year prior to travelling from Temu & Kmart are so much stronger; they deflate without a pump. I will not be taking Simplify Living packing cubes with me this year .
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