569 reviews
AI reviews summary
The overall sentiment for Simplify Living is largely positive, with many customers praising the functionality and quality of their travel-specific products. The anti-theft crossbody bags and compression packing cubes are the most celebrated items for their design and space-saving capabilities. However, a significant segment of negative feedback highlights concerns regarding international shipping origins, inconsistent quality control on certain batches, and a restrictive return policy that requires customers to pay for return postage to overseas locations.
Pros
- Effective Space Saving: The compression packing cubes and vacuum bags are frequently praised for significantly increasing suitcase capacity and improving organisation during travel.
- Functional Anti-Theft Design: Users appreciate the sleek, lightweight profile of the crossbody bags, noting that the hidden zippers and RFID protection provide peace of mind in crowded areas.
- Intuitive Website and Communication: The online shopping experience is described as seamless, supported by a user-friendly interface and automated shipping updates that keep customers informed.
- Versatile Travel Accessories: Items such as the universal travel adapters, compact umbrellas, and luggage wheel protectors are highlighted as clever, practical solutions for frequent travellers.
Cons
- Misleading Shipping Origins: Multiple reviewers expressed frustration that the company appears to be Australian-owned but ships products directly from China, leading to longer-than-expected delivery times.
- Costly and Complex Returns: A major recurring complaint is the requirement for customers to pay for return postage to China or international hubs, even when items are faulty or misrepresented.
- Inconsistent Product Quality: While many are happy, several users reported issues with "cheap" materials, faulty zippers, chemical odours, and items not matching the premium appearance shown in advertisements.
- Poor Customer Support for Issues: When problems arise, some users reported receiving repetitive AI-generated responses and found it difficult to achieve a satisfactory resolution or refund.
Verdict
Simplify Living is a strong choice for travellers seeking innovative packing solutions and security-focused bags that generally live up to their functional descriptions. However, buyers should be certain of their choice before purchasing, as the high cost of international return shipping makes it difficult to return items that do not meet expectations.
I've recently placed 2 orders with Simplify Living and I would happily shop with them again. I love my travel Convertible Ant-Theft Cross Body bag and the colour choices are lovely (I bought a black one but considering getting another)! Personally, I would have preferred if the main section had zips on both sides instead of just the one. But… Read more · 1
other than that, it's great. I had an issue with my second order and the customer service assistant who addressed and resolved it could not have been nicer (Ericka). She was very understanding, efficient and my Simplify Living experience could not have been better, largely thanks to her!
The website was easy to use. There were regular emails to update delivery and product arrived quickly. There were multiple colours available and I was really happy with the quality of the bag purchased. Show details
I have purchased two items so far from Simplify Living. They have arrived promptly and have been of the quality that I am looking for. I plan to buy more items from this company. Show details
Used Simply Living twice now and have been pleased with products purchased. Packing cubes double zipped. Packed clothes nicely and quick to find items with labelled cubes. Will use company again. Delivery arrived well packed and communication re arrival good. Show details
Reviews with attachments
I have recently made a couple of purchases from Simplify living. The cross body bag if great. I love that it goes across the front of my body, very secure and light. I loved the number of colour choices. I can't wait to pack with the compression packing bags. What a great idea, they fit so much in and keep everything organised and easy to find.… Read more
Save room in my suit case because they make everything so compact. So easy to purchase online and so many great travel items to help organise my packing. Great products and good colour range.
Simplify Living has many wonderful products to make travel easier. I have bought the seat cushion, neck pillow, wheel protectors and secure cross-body bag. They are all great but my favourites are the neck pillow (so comfortable that I slept for hours on a 15 hour flight in Economy!) and the cross-body bag which is stylish, comfortable and… Read more
convenient. I love the pocket on the back of the bag where I can stow money and passport, confident in the knowledge that they are right against my body.
I ordered the compression packing cubes and I'm very happy with them. I have checked other stores for these packing cubes and I was disappointed with the quality. Simplify Living compression packing cubes are way superior plus they have an array of colours to choose from. This is the second time I have ordered from Simplify Living and I'm very… Read more
pleased with their products, service and free delivery. I actually received my orders before the due dates.
Great company to deal with, great products! Brought the anti-theft crossbody bag charging bag - so awesome! Highly recommend
Travelled all over Africa with my antitheft bag, it even survived trekking with gorillas Show details
Quality bags and nice customer services. Delivery quick and nice helps . Show details
A Huge Upgrade Over Plastic Compression I previously used plastic compression bags for travel, and they worked well enough for a while. Then I came across Simplify Living bags on Instagram. I noticed there were less expensive alternatives on Amazon that appeared similar, but when Simplify Living offered a good sale, I decided to give them a try. … Read more
I’m very glad I did. These bags are exceptionally well made, with finished edges, quality zippers, and double-stitched construction throughout. I tested them on a recent trip, and they are several steps above traditional plastic compression bags.
There’s really no comparison when it comes to ease of packing and keeping clothes organized. One of the biggest advantages is that you can leave your clothes in the bags after unpacking, simply remove what you need, and zip them back up. Everything stays neat and organized throughout your trip.
I highly recommend these bags. They are well worth the investment and have made traveling much easier and more organized.
Simplify Living delivered our crossbody anti theft bags so effortlessly. The bags are a perfect size for us for our travels, and are made from good quality materials. From looking at the products on the website, to making a decision and purchasing, the process was easy. We are very happy with Simplify Living and their products. Show details
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Purchased vacuum bags and was a bit apprehensive at first but i am very impressed with the product. The vacuum pump is very small and compact but has excellant power to extract the air and compress my clothing. Definately frees up space in my suitcase which has allowed me to pack a few more extra items. Show details
Suitcase will be so easy to identify on the carousel now. The covers are a good fit, good quality, and my case rolls along so quietly now. Show details
The leather cross body bag is exactly what I needed for safely carrying documents and other essentials while traveling. It is well made, sturdy, and comfortable to wear. The purchase of the bag went smoothly, and it arrived in good condition on time. I like the phone charging feature, but will need an adaptor for it to work with my Iphone. Show details
The best customer service ,I have experienced . I bought a cross body travel bag and it arrived with a minor flaw. I emailed the company with a photo of the fault and was very surprised to get an almost instant reply and an offer of an immediate replacement . The replacement arrived in double quick time and I have been left with a really positive… Read more
impression of both the honesty and product quality of Simplify- Living ...and with a fairly simple fix of the flaw, I now have 2 very well made bags for the price of one.
Very useful, friendly travel bag and I love it as well as the travel tag. Will do more shopping in the future. Show details
I absolutely love this cross body bag. It’s the perfect size—compact enough to stay lightweight but roomy enough to hold all my essentials without feeling cluttered. The strap is comfortable and adjustable, and the bag sits nicely without slipping around. The quality surprised me in the best way: sturdy stitching, smooth zippers, and a material… Read more
that feels like it will last. It’s become my everyday go‑to because it’s stylish, functional, and incredibly easy to wear.
Originally, my purchase was influenced by a sale, and by the description and reviews of the product. After purchase, I was highly impressed by the regular shipping updates, speedy delivery (7 days from Australia/China to New Brunswick, Canada), and quality of the product. Even the colours were on point. Very awesome! Show details
Latest follow-ups
Very easy to order and swift smooth delivery in a nice package. I didn’t expect the backpack not to have a lock and I thought the straps would be more substantial. I’m not sure if it’s all that pick pocket proof. Show details
Follow-up · I haven’t used the backpack because I don’t like the fabric, it looks quite basic. The idea of a crossover bag that is secure appeals a lot but not when it looks cheap.
Absolute rip off. I purchase a Woman's touch screen shoulder bag. Paid $49.99 for it and found the same this on Temu (same name on the bag) for $6.86. Quality was absolutely expected from Temu but certainly not from Simplify Living at their pricing. Show details
Follow-up · I did receive an email from customer service but it was so generic, I was not offered to return or refund. so no nothing was resolved except the fact I would never buy from them again.
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Simplifiliving has wonderful products backed up by absolutely superb customer service all at a reasonable cost structure. This combination simply cannot be beat! Show details
Follow-up · Simplifyliving has wonderful, responsive and responsible customer service placing it way above most companies. I heartily recommend this amazing company and all its excellent products.
In-depth reviews
Terribe design & utterly disappointed! Ordered the anti theft crossbody bag! Despite adjusting the strap THE MAIN ZIPPED COMPARTMENT FACES THE GROUND, ie, downwards!. This makes the bag TOTALLY INSECURE. If the zipper is slightly open your possessions can fall out. Shocking design! And facing downwards, it enables a thief easier access as you may… Read more
not see a hand reaching from underneath. But my main criticism is that items can fall out. To make matters worse, Simplify Living REFUSED to accept a refund postage free. THEIR BAD DESIGN BUT YOU HAVE TO PAY FOR RETURN POSTAGE! Not cheap these days either! Their excuse was that the bag didn't "suit my needs!" Such an insult..... As anyone purchasing a secure travel bag, I wanted one where my valuables CAN'T FALL OUT. Do not order this bag unless you are prepared to keep checking the zip isn't slightly open. IT'S A RIDICULOUS DESIGN!! Also Simplify Living emails constantly state how they " understand how frustrating I must have been" BUT DO NOTHING TO HELP YOU OR GIVE YOU A FREEPOST RETURN. DON'T ORDER FROM THIS COMPANY!!!
I purchased 2 bags from Simplify Living for my coming overseas trip. I am very impressed with this bag with slashproof strap, secure compartment for my credit cards and passport RFID safe and for money and reading glasses. Compartment for… Read more
sunglasses. COMPARTMENT FOR PERSONAL ITEMS AND KEYS. WEARING IT CLOSE TO MY BODY, I FEEL SAFE FOR MY COMING TRIP TO EUROPE. OR I can adjust the strap and use it as a going out secure bag also. It is also waterproof. I have other slashproof bags but this one is much lighter and much cheaper, but I am impressed. So much that I ordered 2 more for our daughter's coming overseas trip. I showed one daughter my bag 2 days ago and she was impressed also with my bag, reason why I ordered 2 more bags last night for my girls Birthdays. The bag is great also if you wear it under a jacket is concealed. I am totally impressed with my bag from Simplify Living and recommend it as a fantastic buy. Thank you Simplify Living for a great travel bag or every day bag.
Follow-up · The bag is so good, only complaint is the material pocket where my credit cards folder sits, well the material is frayed. I will be using the bag for our long overseas trip and know it will be practical having passport and cards, right close to me very secure. I still enjoy this bag for security, and glad I purchased it and others, for gifts for my Sister and daughters for their coming overseas trips.
I purchased a set of vacuum bags, a pump, and some luggage scales. These items are to be used on an extended trip to Europe. 1. The customer service was excellent. Simplify Living organised a very swift postage from somewhere off shore to NZ during the Christmas postal rush. The items came to me in a timely manner and the communication was… Read more
good.
2. The items ordered were as described. I have already used them for one flight and two car trips. The vacuum bags and pump work as expected. The build quality of the bags looks pretty good. A bonus is that the pump works for inflating other things such as an air mattress, which I used for as well. The pump comes with various fittings making it useful not just for the vacuum bags but also for other things. The luggage scales are incredibly useful as it is hard to judge weight for check in and carry on. These scales were simple to use.
Overall, I am pleased with this items and look forward to giving them a much harder test in Europe.
Recent reviews
purchased two anti theft shoulder bags. I was so impressed that there are left and right handed options. I bought one for my daughter (right handed) and one for me (left handed) for our upcoming trip to Peru. It was my first purchase and I was extremely pleased with the quality and size of the bags. Looking forward to using them! Show details
I enjoyed browsing all the unique products that Simplify Living offers. I purchased 2 sets of compression packing cubes in different colours, for myself and my partner and they really make a difference when we travel. Knowing where each item of clothing is and having everything tidy all the time is a bliss! And packing and unpacking is ap breeze. I am also very impressed with the quality of our packing cubes - strong fabric and we'll constructed. Show details
I’ve always struggled with a messy suitcase when on the move. Compression travel cubes have completely changed that. I love being so organised. Each item just goes back in its own container. They helped me pack before I left home and have helped me keep organised - not my usual chaos. I love that they compress. I’ve actually only needed to make… Read more
one cube bigger but it was good to do rather than squeezing items around the edge of the suitcase. I plan on using them every time I travel.
I have received three products now from Simplify Living. Compression pods, and two crossbody bags. I’m totally thrilled with them all! I’m particularly looking forward to using my latest purchase when I go to Bali in September. This bag is so light and fits so snugly. I’ve already pre-loaded it with my passport! The quality of all products are top… Read more
notch. I’d recommend Simplify Living to everyone who wants to be organised in the most efficient and practical way possible.
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