Service in country areas
Just wanted to affirm my complete satisfaction with the Skymesh service. I am on an 80GB (25/5) plan and use the service for streaming and Internet access. All streaming services work very well and deliver adequate speed. Service has only been impacted twice during the previous winter, during severe storms, and only for a few minutes.
- consistent download speeds
- helpful and timely support
- ability to easily change plans to take advantage of additional data offerings
Lifeline to the world.
I am very happy with my service. I wish the ping distance was less, and the speed faster than 24.4, but overall, compared to what I have have had in the past, it's fantastic, now. Ben and Corizone on BIRRR are so super efficient that the very few times I have asked for help, it's a shortcut, and beats sitting in the phone cue. (used to be over an hour.)
I am just very happy with how it is all working since the NBN satellite was installed in January 2019. There have been no drop-outs and no issues have arisen.
keeps us connected
for what internet we use, this service is perfect. we currently use skymesh for remote activation of lighting and for streaming security cameras. We use it for streaming of youtube and browsing. We dont stream 7 days a week. With wifi calling it keeps us in touch with the rest of the world.
Small allowance, unreliable connection, great support staff
3 days into new billing period and no internet connection (other than the 5 minutes after a call to tech support). The satellite struggles to find a connection at the best of times and buffering of even the standard definition Netflix shows is a real let-down for this company.
The tiny GB allowance in this 4k age is disgraceful for the money charged and there is no other internet available for those in rural Australia.
Works great in a small country town
I love sky mesh not only is the internet running smoothly but I never have any drop outs. I also enjoy being able to ring the company and I speak to someone with fluent English speaking. Great work skymesh you have a happy family here with your services.
Its reliable and great considering I can't even get mobile phone coverage. Skymesh customer service is exceptional. I would be totally lost without this kind of access due to living in a remote rural setting.
A vast improvement
The service is a vast improvement over the service offered by Telasta. No delays no dropouts, just excellent and reliable service. Download speeds surpass anything which Telstra offers the clients in this remote area.
Their plan rates are competitive & have great technical support. Always friendly and helpful. Have had very little problems with the service, most issues have related to our equipment or external interference.
Skymesh satellite above expectations
Based upon experience with alternate providers expected -( actually just hoped) for improved connection. Have had no dropouts or issues requiring rectification over last two years. I should not be unduly happy receiving a service that delivers what it said it would, however Skymesh has delivered and for that I am grateful and perhaps a little less grey.
my joys their downfall.
I am more than happy with my connection, I live behind my sons house in a caravan and my reception is A1, they have another company which is always dropping out. I have a smug look on my face when this happens as I know mine is fine. Thank You.
Thrilled to have Internet NOW on our rural property!
Skymesh Sky Muster Satellite has been a blessing for our family on our rural property. Only been able to get Internet the last year & it has helped enormously in every way. Appreciate the free holiday extra GB for we are always on it 24/7! Thank you again from us Farmers Cheers
The reviewer stated that an incentive was offered for this review
I have been totally satisfied with Skymesh Satellite plan. There is no buffering, the speed is great, communication re-disruptions that are done non peak( middle of night) are appreciated , as are notifications of data used. Extra data provided in school holiday times for free is appreciated. I don't have kids but this is usually the time my mates with familys visit my remote rural property. I'd recommend them.
The satellite internet connection was installed professionally, on time and just where I wanted things located. It worked immediately (before the installer left) and it has not missed a beat since. (almost 2 years)
Speed is good and the Skymesh support has been great even though We have only needed it twice.
I can not speak highly enough of the company and the service. Even their billing is reliable.
The satellite was installed quickly, there is always great communication, there is absolutely no fuss in the operating of the unit. I am ver y happy to be a Skymesh customer.
Can’t fault Skymesh
We live in a rural area and have been very happy with all aspects of Skymesh. Communication is great. Tech support when required has been very helpful. Love the choice of plans. The extra data during school holidays is much appreciated. Been with Skymesh for 10 years and wouldn’t change. We would highly recommend Skymesh.
Love the satellite, we have two, best ever.
We have had no dropouts, only when electricity went off. A phone call to Skymesh fixed the problem. Very efficient and friendly. Well done...! Best service ever, thank goodness for the satellite for regional residents, next best thing to our city counterparts!
did have some connection problems once, was fixed real quick have had since came out even before nbn, but takes forever to get them on the phone when ring up that the only thing that is annoying beside that all good
PERFECTION - NO PROBLEMS
all good - love it! No issues with the service - living in the bush we depend on a reliable service and have been very satisfied - even when struck by lightening the problem was fixed without any charges
Best Satellite provider we have had since 2003
Apart from the odd dropout, which can be resolved fairly quickly by myself - and the odd slow speeds as yet I have only needed to contact Skymesh twice!
Usually have an issue after maintenance - turn off equipment and re-set fixes that - we also use our phone on VOIP and that is good 95% of the time.
Speeds are not what we pay for but usually manage 2-6 mbs - fast enough for our needs.
Prior to Skymesh we had used 3 other providers which were abysmal - Skymuster has been great and Skymesh have met our needs very well!
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Questions & Answers
What is the initial setup cost if I switch from Telstra adsl to Skymesh at baffle creek 4674
Hey Brian, all our plans come with free setup and a free standard installation. Your first bill is just your chosen plan, plus a Wifi router if you opt to purchase one. I checked a few addresses in baffle creek and they were serviceable by Sky Muster satellite, but to accurately ascertain service availability at your property for Fixed Wireless specifically, please call our friendly sales team on 1300 759 637 and they'll be able to confirm this in minutes.
We hope that helps.
Hi, we are considering taking on a role on Flinders Highway - (50 kms from Hughenden in one direction, and 50 kms from Richmond coming from the west) in QLD outback. I will need to have good service to do online trading - the risk is horrendous if the connection drops out. My husband likes to be online to play poker, and stream videos. We will not make the move if we can't have reliable internet. thanks for help in knowing what to expect. Sue
I found their service to be totally unsatisfactory! Download speeds in the evening often went as low as 1mbps, which is virtually useless for anything other than emails and very basic browsing. Streaming is not really viable in the evenings and if you require a VPN the service is worse than useless. I trade CFD’s and it’s ok for that but it wouldn’t do for interactive gaming etc. Latency is also an issue! So, unless you have no other alternative, stay away from a Satellite service.
Hi I live in a rural area and need to change providers, is this 50 plan 50gb? how much is it per month
|Category||Internet Service Providers||Internet Service Providers||Internet Service Providers||Internet Service Providers||Internet Service Providers||Internet Service Providers||Internet Service Providers||Internet Service Providers|
|Contact Number||1300 759 637||1300 759 637||1300 759 637||1300 759 637||1300 759 637||1300 759 637||1300 759 637||1300 759 637|
|Address||37 Baxter Street, Fortitude Valley QLD 4006, Australia||37 Baxter Street, Fortitude Valley QLD 4006, Australia||37 Baxter Street, Fortitude Valley QLD 4006, Australia||37 Baxter Street, Fortitude Valley QLD 4006, Australia||37 Baxter Street, Fortitude Valley QLD 4006, Australia||37 Baxter Street, Fortitude Valley QLD 4006, Australia||37 Baxter Street, Fortitude Valley QLD 4006, Australia||37 Baxter Street, Fortitude Valley QLD 4006, Australia|
|24-Hour Phone Contact||No||No||No||No||No||No||No||No|
|Service Type||NBN||NBN||NBN||NBN||Satellite / Sky Muster||Satellite / Sky Muster||Fixed Wireless||Mobile Broadband|
|Packages Available||Standalone||Standalone||Standalone||Standalone||Bundle and Standalone||Bundle and Standalone||Bundle and Standalone|
|Contract||Monthly||Monthly||Monthly||Monthly||Monthly and Set Period||Monthly and Set Period||Monthly|
|Data Allowance||Capped/Fixed||Capped/Fixed||Capped/Fixed||Capped/Fixed||Capped/Fixed||Capped/Fixed||Capped/Fixed and Unlimited||Capped/Fixed|
|NBN Speed Tier||100/40||50/20||25/5||12/1||25/5||12/1|
|Max Download Speed||100 Mbps||50 Mbps||25 Mbps||12 Mbps||25 Mbps||12 Mbps|
|Max Upload Speed||40 Mbps||20 Mbps||5 Mbps||1 Mbps||5 Mbps||1 Mbps|
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