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- I never got used to it!
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This mattress did nothing to help my lower back pain - it probably made it worse!! A lot of my research into best mattresses for bigger bodies with back pain said a firm mattress is better. IT ISN’T!! Don’t make the same mistake I did. I thought I’d get used to it, but I really regret not refunding it. When laying on my back, the mattress doesn’t… Read more
support the arch of my lower back. Instead I can feel it putting extra pressure on it. My chiropractor has verified this and said that firm mattresses are only helpful for people with straight spines, which isn’t common.
I’ve added a topper to soften it but I still wake up constantly throughout the night and can’t get a good nights sleep. I’m now atuck with this awful mattress. Don’t make the same mistake I did.
Reviews with attachments
Simple painless online ordering – Love the firm edge foam. Very supportive dense spring count. So far so good supporting my sore back. Show details · 1
In-depth reviews
This mattress has changed my life – My story starts eight years ago when I went to well-known mattress retailer to buy a new mattress. They placed me on their bed match system and told me I needed what I considered a way too soft mattress…I literally had to push to buy a slightly firmer mattress…and I was never happy…fast forward eight years and after eight years on a mattress I… Read more · 1
never wanted and my body starting to show the signs of abuse of outdoor labour (I now work in front of a computer and that comes with it’s own stresses on the body) I decided it was time to buy the right mattress for me…I cannot describe what my new SleepFirm mattress has done in the short time I have owned this mattress. My sleep has improved dramatically, my long term shoulder and neck issues are showing signs of healing and I now look forward to spending time on my bed watching tv, rolling about on the weekend and of course the all important sleeping…if you have ANY issue with back pain, shoulder or neck pain, you must try this mattress. The 100 day money back trial is a very reassuring aspect and makes any purchase worry free if in the remote chance you don’t like the mattress…but i decided after two nights there was no way in the world I was going to return this mattress…it has changed my life…
Excellent mattress, but could be firmer – I was looking for an Australian Made, ultra firm sprung mattress, not foam, after developing back problems from sleeping on a 10 year old IKEA mattress. Came across this mattress on Bed Buyer. The mattress is stated as being 9/10 on the firmness scale. Delivery took 2 weeks to Perth. Upon receiving the mattress it was evident it is far higher… Read more · 1
quality than my saggy IKEA Hovag. It's much heavier too, I couldn't lift it. Unboxing was straight forward and the kids used the box as a race car afterwards. The mattress has far more springs than the Ikea. There is no disturbance from my heavier partner. The materials have a premium look and feel. I also got 15% off by using the Bed Buyer voucher code :-). Very happy with the mattress, and price point. If I had to make one improvement, I would make the mattress firmer. I weigh 60kgs and would rate the mattress as a 7/10 firmness. I sometimes sleep on the floor so am used to a 10/10 hardness of a wooden floor.
Has not sagged after months of wear, finally a truly extra firm mattress – A truly firm mattress! Finally! And the fact it comes boxed is even more impressive. I wanted to write a review at least 4 months afterwards due to seeing if it did sag or not. And it hasn’t! I weigh around 80kgs and tend to always sleep in the same spot too. There is no sagging in this particular favourite spot of mine. I have definitely felt… Read more · 1
a lot better in my back, as I have always had problems due to working long hours in hospitality. And in my hips too; I still sleep with a pillow between my legs which helps but I have noticed a difference definitely. My old mattress claimed to be firm but certainly wasn’t this firm. This is FIRM. As advertised. The edges are firm too which is great. Not like other mattress where they tend to bow when sitting on the edge. I also love the dark colour, although I have put a mattress protector on it, it just makes sense for mattresses to be dark if a stain does occur (coffee in bed haha) The mattress also came surprisingly quickly, and although very heavy I did manage to push it up 3 flights of stairs by myself - not sure how - but it’s doable. Thank you very much for a reasonably affordable mattress, actually very affordable, for its quality and durability!
Positive reviews
It’s a keeper! – I have back pain from my old soft mattress and wanted a new firm one that is better for the body. It’s firm, really firm! It took a week or so to get used to but now, I can’t dream of any other softer mattress. It has just enough give to be comfortable even laying on my side, and it feels so supportive. It’s a keeper! Show details · 1
Exactly as advertised. Grant so far! – As advertised this is a very firm mattress but not uncomfortably so. Finding it much more supportive for my back. Appears to be excellent quality, arrived within a reasonable time frame and very convenient to receive and unpack from the box. Absolutely loving it so far. Show details · 1
Great firm bed – I like this bed. It is firm enough, not rock hard. I have a neck issue and I don't get up feeling sore anymore. The firmness of the bed certainly has helped. Show reply
Negative reviews
If big person avoid this mattress … – I found this online it said something like was meant to be firm or number 1 firm mattress … it’s actually quite soft and has sunk. Got a bit of a palm off when I emailed about my warranty … didn’t email them back - it’s not super bad … but if you’re a big guy and need a firm mattress don’t buy this … I wake up with a sore lower back and hip every morning. Show details
Hi Steve, thank you so much for your review and… Read more (+1 reply)
9mth on review- false economy? – This was a great mattress when I first bought in Sept 2022. At the 6-9mth mark despite rotating it fortnightly as per care instructions(truly wish there were handles lol)it there is noticeable sagging (not just body contour) where I normally lie. To get to sleep I try and move around to the firmer part but I end up in the sag. I’m ending up with… Read more
sciatic symptoms again so not sure if this mattress will work out on value as I’ll prob go and buy a properly sprung mattress now. Worth a go but if you’re wanting longevity and/or have back issues I’d rethink the investment.
Hi Fiona, firstly my sincere apologies for the delayed… Read more
A great quality mattress but not for us – The quality of the Sleep Firm is undoubtedly top notch, only we realised after a couple of weeks that we sleep better on a softer mattress. I had horrible neck pain after the first night of sleep that went away after a few days. I think the mattress is of great quality, we just need something softer. This mattress will be perfect for people who prefer firm support. Chiropedic have been great to deal with :) thanks Chiropedic. Show details
Hi Ash, thank you so much for your very kind review.… Read more
Recent reviews
Best Firm Mattress – Probably the best mattress I’ve ever purchased and absolutely the best sleep I’ve had in a long while. I got the mattress quite promptly but my bed itself was delayed. I’m saying this after 2 weeks of actually using the mattress but absolutely the best investment I’ve made, and it feels so much better than any Tempur/SleepMattress or any of those brands I’ve ever slept on. Highly recommend it, especially if one likes a mattress on the firm side. Show details · 1
Find out how Sleep Firm Queen compares to other Mattresses
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Excellent product, below-average customer service – The best mattress I’ve ever slept on! I’m a super heavy person and like a firm mattress. The Sleep Firm mattress has the support I need without being hard. The purchasing experience was not great though - the delivery partner was terrible at communicating info about the delivery timeframe, and the Sleep Firm customer service regarding delivery was not at all helpful. Show details · 1
Great mattress. Longer than expected wait time – Mattress took a week or so to arrive and I had to sleep on the floor during this time but once the mattress got here it is a great mattress. Firm springs with good kinda-firm padding. Purchased this for my current mid-back spinal injury. Comes in a long kinda thin (around 50cmx50cm wide 200cm long) rectangle box with the mattress compressed and… Read more · 1
wrapped around like a swirl. Definitely let the mattress air out for half a day because it will smell of plastic. Movers placed box (2 man lift) in bedroom but asking them to climb up flights of stairs might be an issue.
Best 40th birthday gift – I bought this mattress for my sisters 40th. She has an existing back injury and after using this mattress she instantly noticed an difference in quality of sleep. When shopping we tried out a few firm mattresses but this one was far above the rest in terms of price, high quality materials and durability. Highly recommended! Never underestimate the power of a great mattress! Life changing! Show details · 1
The best firm mattress ever! – We are both happy with this Queen mattress. It is as stated firm and exactly what we got and wanted, thank you. It was easy to unpack and set up. It is a mattress that suits us as we are light sleepers, when one moves around, the other isn't disturbed. Show details · 3
Amazing – This is the best mattress we have invested my back problems are all gone, i was looking for the firmest mattress for so long and i found it thank you sleep firm. Show details · 1
Best mattress I have ever slept on!!! – For someone who loves and requires a firm mattress this is of the utmost quality. I have found that I sleep like a baby and wake up fresh. No more aches a pains in the morning. A total game changer! Show details · 1
No other mattress compares in Aus – This is my 4th sleep firm for different homes and rooms. I tried other brands trying to save $ but always end up coming my back. You can’t beat the quality and support. Show details · 1
Best thing we've slept on in years – Best thing we've slept on in years. The last one was an Aldi and it really only lasted a year. Wish we got this Sleep Firm Mattress years ago. Show details · 1
Comfortable affordable mattress – Great comfortable firm mattress. Customer service also great. Highly recommend if you like a firm mattress with just a slight cushioning. Show details · 1
Find out how Sleep Firm Queen compares to other Mattresses
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Reality is as promised – Delivery was timely & great service. Assistance was given to get it in the correct place with advice on what to expect when opened. I do live in a single story house which made this possible. Very friendly and very polite. Bed was easy to unwrap & was fascinated with how quickly it was back in shape. The noise it made doing this was amusing. The… Read more · 1
mattress has delivered exactly what was promised. I have been sleeping on it for 5 nights now & last night was the best night sleep for a number of weeks. I am glad I made this purchase.
A great mattress for tummy sleepers! – If you are tummy sleeper like me you know that you need a firm mattress to avoid getting back pain. Have had this mattress about three months and no sagging, therefore just as comfortable as ever. If you’re looking for a supportive, firm mattress, then this is it. Show details · 1
Product as advertised – Bought it because my old mattress started to sag. Tried out a few mattress in a box (at friends' place) no doubt it is the firmest one. My back has stopped aching since I got this mattress. Show details · 1
Sleep Firm, Fair Price, Comfortable Nights! – Quick Delivery, with easy to handle packaging. The mattress is very firm as I desired, and has a quality feel, made from quality materials. Show details · 1
You won’t regret the mattress – This is hands down the greatest mattress we’ve ever owned. No sagging, no bouncing around whenever someone moves and it’s pretty comfortable. I was worried about taking some time to get used to the firmness but honestly it felt like heaven from the first night. I have a sore back from being pregnant for almost three years straight and this has helped keep me supported and feel like I’ve had a good nights rest. Show details · 1
10/10 would buy again – After returning four other bed-in-a-box mattresses for being of varying and questionable quality, I have found the holy grail of mattresses! The sleep firm is indeed firmer than any other mattress on the market, so if you like firm like I do, this mattress is the most obvious choice. After about a month sleeping on it, I am finding that it is… Read more · 3
incredibly supportive, hasn't sagged, is sufficiently cooling and my quality of sleep has drastically improved. The mattress could stand to be slightly more reinforced on its edges and follow-up post purchase could be improved, however these factors haven't detracted from my overall enjoyment of the mattress.
Very relieved! – I was getting desperate with back and hip pain and spending so much on chiropractor visits. I realised I needed to change to a firm mattress and googled the firmest available. I read all the reviews and I have not been disappointed. The change has been phenomenal. I can get out of bed without groaning, without cracking and creaking. It's a world of difference, and I am so grateful. I won't ever be without one now. Show details · 1
Easy, firm and exactly what we wanted – The mattress was delivered easily and the process was straight forward. The mattress itself was quite firm and that's what we wanted, it is comfortable at the top layer but firm underneath. It's held up well over the past 3-6 months of use. We'd tried a range of out of the box firm or super firm mattresses but they didn't do the job. Happy we bought it. Show details · 1
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I’m really sorry to hear that this mattress didn’t… Read more