Sleep Republic Store

Sleep Republic Store

 Verifiedsleeprepublic.com.au
4.7

262 reviews · Statistics

PositivevsNegative
95% · 24811 · 4%

Return Claim MadeYes (0) · No (1)
Product Quality
1.0 (1)
Shipping
1.0 (1)

Reviews

262 reviews
Margaret Brown
Margaret Brown2 posts
 

Great mattress great service

Super comfy mattress, very supportive. It has maintained its shape perfectly. Helps me get a better night's sleep since I don't get the hip pain waking me up with this mattress. Show reply
Ashley Stephenson
Ashley StephensonBlack Mountain4 posts
 

Best bed ever

Purchase was easy as, unpacking was fun, bed is very comfortable and very supportive and has given us relief from back and hip aches. I tell everyone how great it is. Show reply
Sound Sleepers
Sound SleepersQLDSouth East Queensland, QLD5 posts
 

Extremely impressed

After much research and scepticism of the 'mattress in a box' concept we decided to try Sleep Republic. To say we are impressed is an understatement. It was easy to set up, leaving it overnight to fully expand and sleeping on it from the next night.

Both of us have found it to be extremely comfortable (we hadn't realised how much we needed a new one) and we've slept so much better since that first night, with no partner disturbance.

It's been roughly a month now and bedtime is an enticement every night. Thank You Sleep Republic. 10/10 Show reply

Tricia
Tricia2 posts
 

Great Customer Service on Return

We purchased our mattress in December 2021. I found it very comfortable but unfortunately my husband who has back issues found it too soft. We therefore went through the process of returning it. It was a very easy process. I had some follow up questions and decided to start with Live Chat. I was fortunate to contact Danielle who in my opinion is the best customer service representative I have ever come across. From the first contact to the follow up email & phone calls Danielle was kind, courteous and very helpful. She is an absolute asset to the Sleep Republic team. Thank you Danielle.
Damien Koski
Damien KoskiSydney5 posts
  Verified

Sleep Republic uses terrible delivery companies

Well over a week later and still cannot use my mattress as the base has still not arrived.

What is the point of next day delivery if the base takes two weeks to arrive? I found the service I received uncaring. I am just going to get the lot refunded - all spoilt by using a terrible 1 star courier. I spend $2,000 in total. Enough to warrant speedy and caring service. This is the reason for 1 star - the service and delivery times. Courier company also does not respond. Show details

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Steve
SteveAU2 posts
 

Mattress Heaven

Awesome mattress like sleeping on a cloud. Excellent shape and firmness. First rate customer service. Wish I had made the purchase sooner. Has made such a difference to my sleep. Show reply
Steve
SteveAU2 posts
 

Like sleeping on a cloud

After biting the bullet and purchaing mattress it was sleeping on a cloud. Had been tossing and turning on old mattress trying to get comfortable. Slept right through and woke refreshed for a change. Easy purchase and delivery with great customer service from Sleep Republic. Should have done it sooner. Well worth the money. Expectations exceeded. Highly recommended. Show reply
Scott V.
Scott V.
 

Scott V

They honour their commitment. We had the mattress a few weeks but it didn't suit my wife. we sought and were credited a refund with no hassles or questions.
Gretta
Gretta
 

So happy!

Our mattress was delivered in one day which was impressive! We had a bit of a mishap opening the mattress (my partner accidentally cut through to the mattress) but the customer service team were absolutely amazing. They still honoured the 100 night guarantee, and offered to send me a replacement if I was happy with the comfort and wanted to keep the mattress! I would recommend them based on their customer service alone! But I am really happy with how comfortable it is, nice squishy pillow top, a little firmer than my last mattress but I have quickly gotten used to it and have been having the best sleep. Good quality and overall very happy with our purchase!
Wendy
Wendy
 

Give it time!

The first time I slept on this mattress I hated it! After a week it was completely different and now I love it! It definitely does need time to adjust fully. Its a very good quality mattress.
Lisa S.
Lisa S.
 

King Single

Awesome service from Sleep Republic and their delivery contractor Capital. I am seriously impressed that I was sleeping on my brand new bed the day after I ordered it. Never having a boxed bed before, I was amazed how it comes together. I love my new bed, I had the best night's sleep I've had in a long time. Very Happy
Amazing mattress
Amazing mattressSACentral, SA2 posts
 

The best mattress I’ve ever had

I was suffering from an aching back and hip and since I’ve had my sleep republic mattress I don’t suffer from this anymore. Within the first week I noticed the difference. My mattress is totally supportive but is soft and very comfortable at the same time. I highly recommend this mattress to anyone. Love it  Show reply
Myra N
Myra NWAMid West, WA6 posts
 

The mattress and bed bundle

Ok I bought a king size SR maybe 6 months ago and was like wow amazing,heavy, delivered to my door, followed unwrapping instructions to a t a love my bed,hubby does too so then the cyclone came so sleeping on a mat on the floor for 5 weeks my new SR mattress arrived today but I had to get a base so got it in a bundle special. Get what you pay for base is not quality but serves the purpose, I would choose another base if I knew what the base was like but it works. Mattress is really good, hubby likes firm and I prefer the softer side but we both think this mattress is comfy as. Both excited to go to bed in a bed tonight.
Payam S.
Payam S.2 posts
 

The mattress to get!

Shipping was ridiculously fast and clean. Setup was so simple and my goodness is the selection amazing from the sleep republic website. I just wish they offer toppers as my partner is on the soft mattress end and I'm on the medium end. Otherwise best sleep in years!! Show reply
Christopher A.
Christopher A.WAPerth, WA5 posts
 
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