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Reviews with attachments
Best Mattress ever! – My double mattress arrived in October and I couldn't be happier with it. The firmness and mattress quality are superb, and I can now sleep in any position without getting any the old aches or pains I got from my previous mattress. I now wake up feeling great! Check these guys out first before you go anywhere else. Show details · 1
Sleeping like a dream !! – Hi Iove sleeping on the mattress. I have such a restful sleep. The only issue I have noticed is that there is sag on the external fabric on the mattress which makes the top look uneven. It doesn't affect the comfort but looks a little untidy . The edging on the other side runs around the top of the mattress and not low like this side. I guess a concern would be that the material may wear faster. Show details
In-depth reviews
Perfect except please design a waterproof cover that is a bit more robust for frequent washing – This is a lovely comfy mattress bought we bought for my child with disability. She is quite hard on mattresses and most of the mattress is up to the wear ant tear, having the zip off waterproof Breathe Teche cover has kept the mattress looking good. Unfortunately, at $289 these covers are an expensive purhase. I bought 2 when I bought the… Read more · 1
mattress and within 6 months one started to come apart. Sleeping Duck replaced this cover but the replacement and the other spare have come apart now also, I have just purchased another cover. I think its expensive for what it is. My daughter wets and soils the bed. She takes off the sheets and covers and so I have to wash the Breathe tech much more frequently then it was probably designed for. It pills and she picks at the pills creating holes in the cover. It would be wonderful if they could design a more robust cover for the bed as everything else about it is absolutely perfect.
Brilliant. Life changing. Pinching myself! – It may sound hyperbolic or sycophantic, but each time I lie on this (including sneaky naps I can't resist), I giggle to myself about...how can life be this good and why am I so late to the comfort party? Despite previously having an $8k latex mattress, this is next level comfort combined with support. In fact, I'll stop hassling my doctor for… Read more · 1
sleeping pills because my chronic insomnia is better and, in turn, my daytime moods and mental health. This is rarely mentioned (back, neck and hip pain prevail in reviews), but it is a certain benefit. In addition, this company is 'ducking' unbelievable. My family chose the wrong size as my xmas present and, despite my use of it, SD told me 'no, you are not difficult at all!' and, within a couple of days, had the new double delivered. A few days after, the soft layer insert (for which I still qualified under my 100 night trial). I don't encourage anyone to do what I did as I'm sure it cost the company. But they wouldn't rest until I was completely satisfied. Well. I have NEVER been so satisfied with service or a product. I'll be a duck for life. x
EXCELLENT VALUE FOR MONEY – The whole concept of this mattress is innovative, from the packaging to the materials, to the construction. The first impressive reaction is HOW do they put such a large mattress into such a compact box, but voila! It expands just like they say it does. And you will notice that it has NO residual smell about it either when you first use it. This… Read more
mattress has no quilted upper topper like all the others so the surface is very smooth and flat and sheets fit beautifully with no puckering and creasing, so there is no lumpy look and feel when you slide between the sheets. When you first lower yourself onto this mattress you will immediately feel the soothing sinking sensation that the upper topper provides, and you may think that your new mattress is too soft, but that is not the case; you will be surprised at the wonderful level of support and comfort you get when you stretch right out into a sleeping position. Being a side sleeper this mattress has immediate and noticeable benefits for me, and pressure relieving characteristics which become apparent the longer you use it. It took me a while to get used to the feel of this as it is very different to ANY other mattress I have ever owned, and in my opinion is far superior. You can sleep quite comfortably right up to the edge of this mattress with absolutely no loss of support and no disturbance for your partner. This is a very deep mattress and even though some reviewers have described it as very heavy and difficult to make, I find it NO different in that respect to any other. It has strong sturdy handles on it as well and I actually unpacked and installed this mattress on my own. Standard fitted sheets are fine with this product, but my advice is to go for sheets that have a deeper skirt- they are readily available. This is also a one sided mattress so all you need to do is rotate it once every three months as per instructions and this is where those very good handles come into play. When you consider just how much some people are willing to pay for a mattress these days ( often the price of a small car !) you begin to wonder just how justified the cost is when you can receive such good quality at such an affordable price from Sleeping Duck. And you don't need a degree in physics to understand sleep technology either. I still have my old mattress and even though it is a very good brand - you know, the one that ends in PEDIC, this product simply blows it out of the water! So I can say quite confidently, that after sleeping on this mattress for two months now, it has got to be one of the best purchases I have ever made, which of course makes me sleep better!
Positive reviews
Sleeping like a baby and having the sweetest dreams on my spectacular Sleeping duck mattress Mach II. My 100 day trial officially ends today, and I can honestly say there is no turning back. The medium firmness has been perfect for me personally as a side & tummy sleeper. Not too soft and not too hard, just pure perfection, ahhh!. Within the first… Read more · 1
week of sleeping on my new mach II, it was evident just how supportive & hugging it felt. And there is no mistaking the quality, worth every penny. The customer service is like no other. From the purchase process, speedy delivery, friendly delivery driver, follow up communication to see how everything is going, and excellent customer service, wow! what an outstanding team at Sleeping Duck, thanks guys. My only complaint is actually trying to get out of bed in the morning hahaha
Very soft and great feeling always have a good sleep with this mattress I bought in Sleeping Duck Mattress, usually I dont leave reviews but I am really satisfied with their mattress so I highly recommend them. Show details · 1
as a family we have bought 1 king sized bed, bought approx 6 years ago, a queen mattress bought by our daughter and her partner recently, and 2 double mattresses arrived today. We are extremely impressed by the quality and the ability to get a good nights sleep. easy delivery, easy set up, washable cover, good service thankyou for a great product, very impressed Hugill/ Jones family, Townsville, Queensland Show details · 1
Negative reviews
Not the one for me – I bought one of these mattresses due to the huge number of positive reviews. Unfortunately it didn't suit me so well. I found I got very hot and had a disturbed sleep as a result. After trying a new woolen underblanket to give more separation between my body and the mattress foam, I found it improved somewhat. However, I still found I had a much… Read more
better sleep every time I slept on any other mattress. I also found the heavy weight of the mattress very awkward when trying to tuck in sheets or move the mattress anywhere. The depth of the mattress made my bed a bit too high. I decided after much deliberation to return the mattress and found Sleeping Duck to be excellent to deal with in facilitating the return and also along the way while I was trying out the mattress.
Very disappointed with mattress and the long delay in refund – The 'Full Refund' takes a month (or more, but they will not tell me this will be when despite asking several times politely). Poor evasive communication about the long delays in collecting the mattress and refund linked to them collecting the mattress. These long delays to process the collection the mattress blamed on their contractors(charities)… Read more
and COVID. They are not being accountable here and sending their own trucks. Interestingly they were very quick to deliver and take our money in COVID times as this was in their interest. This was a poor quality mattress especially for the price. Very disappointed, hot, foamy and oversized mattress with a slight but unpleasant chemical smell. It felt to me like you sunk in and wasn't supportive. My learnings: It is not wise to buy a mattress without trying it first, especially from this company who are not straightforward. Melbourne
Hi Jane, We are sorry to hear that you're… Read more
Worst Experience with Sleeping Duck – I was initially told that my order will arrive within 10 days, however after 10 days of wait, sleeping duck called me to tell that it could take another 3-6 weeks to arrive with very messy/sloopy answer. She couldn't even confirm what tracking order was against my dispatched order. Eventually, I've to cancel my order. Let's see how long it takes to get it reimburshed. Worst customer service experience ever !!! Show details
Hi PM128, Thanks for taking the time to provide us… Read more
Recent reviews
I am absolutely thrilled with my new Double Sleeping Duck mattress! The entire experience from start to finish has been flawless. What makes it amazing: Fast Delivery: Arrived incredibly quickly right to my door. Fantastic Customer Service: When I decided to swap to the soft insert after just 1 week, the team made the process completely effortless… Read more · 1
and stress-free. Perfect Comfort: The soft foam layer is exactly what I needed and I am so happy with how it feels. Incredible Sleep: I genuinely love sleeping on it every single night. If you are on the fence about buying one, do it. The ability to customise the feel and the brilliant customer service make it worth every single cent!
Find out how Sleeping Duck Mattress Medium Double compares to other Mattresses
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My new Sleeping Duck mattress is absolute perfection. From the moment I lie down to the moment I wake up, it’s superb. I’m sleeping better than ever, and a lingering niggle in my lower back has completely disappeared. Spending a little extra for this level of quality was the best decision I could’ve made. Show details · 1
It's like sleeping on a nest of comfort, I love the new mattress. I'm incredibly happy with the decision to buy a sleeping duck. Only downside being that it took a few days for the new smell to dissipate - didn't stop me sleeping though, I seem to fall asleep more quickly too. Show details · 2
Follow-up · Still loving the new mattress, in answer to a few questions, please see the following: Edge support is great, no sagging, the mattress does not sleep hot, which is great for me. No partner disturbance, the mattress doesn't dip, the internal supports acts independently.
This is without a doubt the best mattress I’ve ever slept on. I’m waking up feeling well rested and far less achy. It’s got an excellent build and premium feel to it. A high quality investment in your comfort and wellbeing, at a great price. I thoroughly recommend you give it a try. Show details · 1
I bought two mattresses for our sons, they say they've had the best nights sleep, highly recommend, very supportive and the mattresses have kept their shape and no signs of sagging. Show details · 3
My mattress is just right and hasn’t lost its shape. It’s very comfortable and supportive. I fall asleep very quickly and feel refreshed when I wake up. I love it, especially the wooden retro bed head and frame. Show details · 1
Firm but comfortable – This is a firm but comfortable mattress that has proved cool in the summer heat when paired with bamboo cotton sheets and a ceiling fan. Show details · 1
Great Zips – 2yrs+ and still loving this mattress, I particularly like how easy it is to clean the top protector and the zip that holds it all in place is smooth and seamless to re-engage. Well done! Show details · 1
Still the best mattress for us – Had a double and a Queen SD bed and when I had to sleep solo due to a medical condition we bought a sofa bed for a multi use spare room. That lasted 6 months and I gave up and bought another double SD for myself. A great decision for my sleep quality and pain reduction overall. Love having spare top covers when they need a wash. Love it. Show details · 1
Made a world of difference – With my previous mattress, I used to wake up after I'd been in bed for 5 hours and have to get out because of the pain (likely fibromyalgia). Now I actually want to stay in bed rather than get out in the morning. Made a world of difference and well worth the cost. Show details · 1
Find out how Sleeping Duck Mattress Medium Double compares to other Mattresses
Know better, choose better.
Comfort and support – Couldn't be happier with the mattress. Changed from firm to medium. Very comfortable. No more waking up in pain as i was with my other mattress! Service was friendly and efficient. Wouldn't go back to any other mattress now. Tried 2 other bed-in-box mattresses, waste of time. Not supportive at all. Show details · 1
Can’t make the bed… its Too heavy to lift the corners! – This mattress is awesome. Best ever! BUT, it is SO HEAVY, that I cannot lift the corners to make the bed every morning !!! Read that again… it is too heavy for me to be able to lift the corners in order to MAKE MY BED!!?! Maybe if the corners had handles like the sides, I could lift with those? Really, this is a fundamental problem! What are your suggestions for the solo bed maker??? Show details · 1
If you are considering, I say buy it! – Absolutely buy this mattress. Especially if you have aches in your back or hips. It’s helped me immensely and the whole process from ordering to delivery was seamless. Love my sleeping duck! Show details · 1
Very Comfy & Supporting – Bought this mattress for my elderly mum. She seems very impressed. We have had one for years and love it. Maybe one day they will be manufacturered in Australia, then they would be ants pants. Show details · 1
Sleeping Duck mattress – Mattress is very comfortable, being a significant toss and turner it can handle it. Good sleeping. Physically, the mattress is neat and tidy and easy to move about. Staff were helpful and professional. The mattress was easy to order, easy delivery. Show details · 1
Great mattress. I've never had more comfort in my life – The mattress is extremely comfortable and supportive. I have been sleeping much better since sleeping with the sleeping duck mattress. The mattress has maintained its shape and firmness and its very durable. Show details · 1
So worth trying – I’ve always been scared to try a new mattress thinking I could spend thousands and realise weeks later that the bed wasn’t quite right, but SD makes it so easy to just go for it. I thought my old mattress felt comfy but often woke up stiff. It hasn’t happened even once in the months I’ve been on this mattress. Thank you Sleeping Duck! Show details · 1
Pleasant Dreams! – The replacement of our old mattress took some time to make a final decision on the replacement, after much research and because of tight access to the bedroom (old terrace house) we were keen to be sure we could get the very best possible for our circumstances. The old mattress had sagged badly over the years and we really were suffering with… Read more · 1
springs in the back, lack of support, sore backs and sleepless nights. We now sleep very soundly and very reluctant to get up in the mornings. The process of delivery, installation and removal of old mattress was extremely easy, the process took 5 minutes and we were kept fully informed of time of pick up and delivery. We opted for he Sleeping Duck because of the use of springs and not just foam, we believe this will give us maximum life of the mattress.
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Hi Sue, We only wish that you enjoyed the Duck as… Read more