SleepMaker Miracoil Advance 5
Verified47 reviews
- Side
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- Back
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- Front
- Days
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- I never got used to it!
- Very Soft
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- Soft
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- Medium
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- Hard
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- Very Hard
Positive reviews
Amazing technology for a better night's sleep providing years of comfort – We purchased 2 Large King Single mattresses and bases to provide more comfort and make it easier to move them around. We were replacing our very stylish and comfortable Sleepmaker King Ensemble which we have had for over 15 years. The Miracoil is extremely comfortable, soft to the touch but provides inbuilt 5 zone system for that extra support… Read more · 1
where needed at our ages (73). Having the endorsement from professionals did also guide us in our purchase. We are hoping these 2 beds will also last 15 years and help with any stiffness in our back or neck. The Sleepmaker Assistant Michelle at Myers Indooroopilly was extremely helpful and has kept in touch to ensure we are enjoying our purchase.
Recently purchased - comfortable and supportive – I purchased this mattress last week and so far I have not woken up with a headache or sore neck. I bought the Medium but it is still quite firm. The “pillow top” makes the mattress quite high, especially as we have a wooden bed, so need to consider this when buying linen. Very stable and partner movement is barely felt Show details · 1
My spare room bed – I purchased a bed from Myer Frankston for my spare room for my guests to sleep on, l am very pleased with the comfort & support, it is a cushion firm & very comfortable, thank you Joan for your help with my selection. Show details
Negative reviews
Dont waste your time with this product or company – Purchased this product and had exactly the same experience as Robyn C, mattress way harder than store product. After 20 emails, 14 phone calls and numerous texts finally arranged to get mattress assessed. Company says, no fault, compared to what?, a concrete floor? Paid to have mattress reworked to plush, no real change except its now not only… Read more
hard but an oven!!! Both my partner and I experienced pins and needles in shoulders with this product, never had this before at home or in hotels.
Very disappointed, had 5 sleepmaker mattresses, this will be our last based predominantly on the phone department ( would love to call it customer service, but there was no service, and they were unable to get names, phone numbers or email addresses correct)
The store display was much softer – We chose this mattress because it felt soft on top and I like that feel especially as I quite often have pain on one side of my upper back and shoulder. My husband likes a firmer mattress than me and I was worried this plush mattress would be too soft for him however since we got it home even he complains it's too hard. When we went back to the… Read more
store after a month to compare there's we found it much softer and told the staff this who said it shouldn't be different. So they came to look at ours and reckon there's nothing wrong with it. Very dissapointed
Great mattress, still getting used to it – Tried many brands and types at 3 different retailers. We found the Miracoil Advance Comfort Plush the best one in our research for both myself and my wife. Had to wait 3 weeks for delivery as Harvey Normans had no stock. Very comfortable mattress, but it doesn't feel as soft as the demo one in Harveys. Will try a few more nights then reassess. Show details
Thanks for taking the time to review your mattress,… Read more
Recent reviews
The best and most comfortable mattress I have ever had – The best and most comfortable mattress I have ever had. yes I have a health condition but since I used this mattress I feel much much better. I have felt a big difference in the quality of my sleep since I started using this mattress. The mattress is very durable, It Has maintained its shape and firmness and I have not noticed any sagging so far until now. Thanks sleep maker. Merriam Show details · 1
Good mornings! – My new bed has transformed my nights and as an added bonus I feel free from stiffness and pain in the mornings. If anyone is thinking of upgrading their bed- don't hesitate. Show details
Great mattress – Really good price and service from Myer. Very supportive mattress for my partner and i who both like two different types of firmness. Good length of warranty so we look forward to it arriving. Show details
Very excited about my bed – I have just purchased my bed today. It’s beautiful. It has a matching bed head and base. The mattress is so comfortable matching it’s name bliss. As a nurse on my feet all day, I need a supportive and comfortable mattress to sleep on. This bed provides all that a require. Joan at Myer Frankston, helped guide me in selecting the perfect bed for me.… Read more
I am a very satisfied customer thanks to Joan’s professional advice and service that she provided. It made shopping easy.
So far -amazing! – This mattress definitely has a premium feel and great support without being too firm. It is thick, comfy and I have had some fabulous sleep since purchasing it. I have only had it for a couple of months but so far it has been amazing! Show details
Fantastic mattress, really supports my sore back – Very supportive of my painful lower back. I’m looking forward to seeing if my sleep routine will be improved as I currently wake up experiencing pain from my previous mattress. Show details
Miracoil Bliss – I layed on this mattress in store and found it very comfortable especially in the hip region .I've been wanting a new mattressfor awhile now and I'm very happy I found this one. Show details
Find out how SleepMaker Miracoil Advance 5 compares to other Mattresses
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Finally I've got a new sleepmaker mattress – Finally upgraded my old sleepmaker Miracoil (over 10 years old) to a new sleepmaker miracoil advance comfort plush from Harvey Norman. It was a little firm at first but i am gradually adjusting to another quality australian made product. Sleeping very well now. Show details
Glad I upgraded – My back hasn't hurt once since buying my new mattress. I am 110% happy with my upgrade. It is important in my field of work to get a good night sleep and this mattress is the perfect amount of support and comfort. Show details
Nice mattress at a good price – Picked up this mattress for a great price, it feels soft but supportive , i went with medium firmness with memory foam top , seems well made and I had a great first sleep. Show details
So comfortable – So comfy, my back and shoulder pain have really been eased. I've used a Sleepmaker mattress for 10 years and always had a great sleep. Recently moved house so decided to upgrade to a new one rather than move my old mattress. So glad I did! Show details
Best mattresses i ever had... thanks sleepmaker. Can’t fault it, no more neck pain or sleepless nights – Very comfortable mattresses and with the right support for my neck. Bought a firm one and don’t regret a second, perfect for me and even better for my pregnant wife, she have special support as she is sleeping on her side, perfect. Show details · 1
Good Night's sleep - no worries! – We repalced our bed in December 2018- also a Sleepmaker, after 23 years! We cannot fault the comfort of our new Sleepmaker bed. My husband had a back problem for years and this bed has the best support for him. No worries now. Sleeps really well and refreshed every morning. I also share the same opinion with my husband. Sleepmaker mattresses are… Read more · 1
durable! We bought our last Sleepmaker bed in 1995 and replaced in December 2018. The old bed is now the bed in the spare room. Extremely happy with our purchase.
Okay for 2 years then backpain for both of us – $1500 buggered after 2.5 years It was okay for two and a half years, then went bad quickly, now we both wake up with back pain, fall into a hole with each other i would have expected to get more then a couple of years out of a mattress, i suffer some back pain occasionally, my wife does not, but when we were both waking up in alot of pain we… Read more
refused to sleep one it again, now using the old spare room mattress and back pain disappeared,
Went through the warranty process they determined it was the contour of the mattress and nothing wrong with it.(determined from a overseas call center) well you try sleeping on it for a night)
So the 10yr warrentys not worth the paper its printed the last sleepmaker mattress lasted 15years.
I expected alot more from this mattress as i am only home half the year it doesn't get alot of use
Well if nothing elce it kept my chiropractor in business,
has anyone been in the same position?
Is it worth contacting consumer protection?
Hi Justin
Can you please advise your claim number so that we can investigate your case?
Thanks
Terrible purchase – I purchased this 'high quality' mattress to replace an old bed I'd had for 8 years. It was 'supposed' to be medium support but when I slept in it for the first time I noticed how soft it was. The weeks and months proceeding this, I spent between the physio & chiro trying to figure out what the cause was. I initially didn't think it was my mattress… Read more
as it was explained to me all the support functions etc etc. It looks like I was conned into thinking this and they were only on a huge sale so they could flog them off. I have since bought a memory foam topper, to at least alleviate my back ache. It will only get better once i get rid of the bed for not even half what i bought it for. Prior to buying this bed i would only on occasion suffer from a stiff back but nothing to the scale of what i experienced over the last few months. I had to stop all sport, yoga and only walk. Since my boyfriend started sleeping on it too, it just sinks in the middle with absolutely no support what so ever. I would have been better off keeping my 8 year only trusty bed. I can't recommend this bed or brand in any way and I hope it's a warning to other potential buyers.
Hi there, We are sorry to hear you’ve bought the wrong… Read more
Horrible experience – Very poor mattress, sagging in after 1 year, had it fixed once and 3 weeks later sagging in again, has dips of more than 5 cm, they refuse to acknowledge and claim it is normal wear, as if i have never used a mattress before in my life and don’t know what is normal, and if this dipping is considered normal then it is a rubbish product. Horrible… Read more
service from both Bedshed and Sleepmaker, they shouldn’t be getting away with this
Update They got me to pay 100$ to fix it after I contact the ACCC as they had refused to do anything, anyway after the 100$ fix it was still the same sagging poor quality mattress that i will never ever recommend, i threw it out and bought a mattress in the box brand that is way better.
Don’t buy anything from this company it will be of poor quality.
This is SleepMaker's reply to me for everyone to see Tim Turner (SleepMaker Australia) Sep 3,… Read more (+4 replies)
Find out how SleepMaker Miracoil Advance 5 compares to other Mattresses
Know better, choose better.
Worst Experience ever – Very bad quality of Mattress moreover, bad customer service. They have nothing to do with their goodwill. I have called them thrice but even a single reply. My husband bought it in end of 2017 and we are still suffering because nobody is ready to change. Show details
Hi Neha, Thanks for your email and I'm sorry that you… Read more (+5 replies)
Worst mattress ever! – I have had this mattress 10 days and it’s supposed to be plush but after a few hours of sleeping it becomes very firm and you can actually feel the springs digging into your hips. As a side sleeper this mattress is making my back, shoulder and hips very sore. It’s called the Sleepmaker Bliss plush. Show details
Hi Benson002 if you can please call us on 1800 557 967… Read more
Sleepmaker Warranty on the worst mattress l have ever owned! – We purchased this Microcoil Advance 5- Lotus Gel Kingsize Mattress from Amart due to a special they had at the time. l needed to have a good mattress given l suffer from back pain. We first love this mattress and as time when on it was terrible! permanent indents on both sides. We rotate mattress all the time but nothing helps. I am so… Read more
disappointed as l have always owned a Sleepmaker Mattress. I have just contacted Amart and the customer sales person that spoke to me was wonderful. She has already sent the link through to Sleepmaker and receipt of purchase. I now need to take a Photo and send through. Lets see if they are true to their word on warranty claims or if they give me the run around. I will keep everyone posted! wish me luck!
Hi there - thanks for sending your photos through to… Read more (+3 replies)
Horrible – Do not buy this mattress! I purchased the Miracoil Advance 5 - Element Gel Medium Queen Mattress in October 2014 from Super Amart on sale for $1299. I did a lot of research for months, and the salesperson said because I suffer back pain, am a back sleeper plus move to my side through the night that he recommends this mattress. He also uses this… Read more
mattress. I decided to make the commitment and spend the small fortune.
Unfortunately, my back problems have become worse than ever and I have not had a good night sleep since. I wake up every day in pain and am pretty much in tears daily from lack of sleep and pain.
I contacted sleepmaker in February 2015 and after a few emails back and forth, they said the mattress may be too hard or too soft and they change the feel for another $400 (which even then won’t be guaranteed) They said unless there is a manufacturing fault there is nothing they can do! After looking at this website and seeing all the bad reviews, it seems I am not alone.
When spending a large amount of money on a mattress from a brand that is very reputable I would expect a good night sleep, not to be in this agony every morning. Since then I have purchased a topper which sagged after a while, even put a doona in between two mattress protectors to try soften it a little and then went back to just the mattress and a protector which is worse. I am completely disappointed with this whole situation, I am definitely not satisfied with the emails from sleepmaker in response saying there is nothing that can be done either. Stay away from sleepmaker.
Hi Michaela, Sorry to hear you are not completed… Read more
Amazing bed! Trouble with delivery – It's very comfortable and supportive, I used to have bad neck and back pain with my old bed and now I am fine. Yes it has been very durable. My only issue was the delivery as the drivers were late and frustrated that there was a minor typo on their form for my address. They left my bed outside and I assembled everything myself, I complained but nothing ever came from it. Other than that the bed is fantastic. Show details · 1
Absolute rubbish – Absolute & possibly the worst ever mattress we have slept on. Why, we spent a lot of money. Well, nearly $2K is a lot for us.??? Hard, not comfortable at all. Starting to sink, sore shoulders, sore back, not comfortable at all. Sales person says, wait at least 90 days to get use to it..... NOOOOO help at all. Not at all happy. Beds-On-Line… Read more
Noble Park North..... Call me if you dare.
Why carn't you deliver what you promise.. Help Sleepmaker, please help.
Hi there David, Oh dear it definitely sounds like you… Read more
Ridging and slumping - Firm mattress – Have been sleeping on this mattress for a couple of months now and a ridge has formed down the middle of the bed between my partner and I. It's big enough that it's visually noticable when looking at the bed. The bed doesn't reform during the day. Feels as though the mattress is sinking where we both sleep, even after multiple mattress… Read more
rotations, and considering this is the firmest mattress I could purchase it's very dissappointing. We've reverted back to our 15 year old mattress with a topper and are sleeping much better. Am trying to return this mattress for a store credit to purchase a different brand.
Hi Todd Thanks for taking the time to review your… Read more
Love the comfortable nights sleep – When my partner rolls over, I don't get bounced out of bed like I used to. It's soooo comfy. The sheets fitted too which I was happy about. Jump on in! Show details · 1
Waste of money terrible edge support – I am disappointed in purchasing a sleep maker. Every morning when I get out of bed I almost slide out of it causing me to almost fall. The edge support is too soft and collapses when you sit on the edge. The mattress is ok but I don't feel my hips are supported enough, it almost like I'm sinking in? At times I wake up feeling sore and i wonder if it's the mattress. Too hot to sleep on in summer! Show details
Hi Sarah, Are you able to get in touch with us at Marketing@sleepmaker.com.au or… Read more
No More Soreness When I Wake Up in the Mornings – We bought a Firm mattress, have had much better sleeps and wake up feeling refreshed and no more back soreness. It's great. We did try quite a few mattresses before settling on the Sleepmaker Miracoil Advance, was a great decision. Show details · 1
Amazing! – Best Mattress i have ever slept on! It is so comfortable and supportive for me and my partner. Would highly recommend to anyone looking for a new mattress! Great product. :)
Worst mattress and service, avoid sleepmaker – I have purchase the miracoil plush mattress, slept on it for 2 nights and had a disc prolapse. For an extra $300 we have had the plush topper changed into the firm topper as we had no choice but to try if that might help. Received the mattress back after 4 weeks , slept on it one night and had another disc prolapse. The company sleepmaker takes no… Read more
responsibility, has no compassion and does not want to know about my issue.There are no offers made to us that they are willing to help in any way. I have learnt to next time do more research and steer clear of sleepmaker.
Great purchase – Comfortable. Positive for back issues. Perfect condition. Great option for price Show details
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Hi Robyn - sorry to hear about this. Have you lodged a warranty claim with us?