Great work done by John and his team. They moved my furniture from storage to my home within the promised timeframe. Very professional staff and hardworking. Thanks John and the team for making my life a little easier by helping me to move my stuff into my home. Great job, well done. All the best.
- Verified customer
Super convenient and friendly service. Great communication from the booking/operations teams. Drivers always called ahead and arrived within the expected time window. So impressed with everything from start to finish.
Easier way to move
The contact was friendly & helpful. What is necessary, as the contents of box will be going to the Blue Mountains, is a direct link between you & your parent company, Grace Removals, for your staff to be able to provide an quote, even an estimate, as to the cost to take it there.
I can't say more, as I've not needed to access the box, since it was taken to your storage facilities.
Moving with smartbox is easier than expected and can be ordered within a day.
Although the process of ordering smartbox can be a bit long , the process was very simple and easy. Jessica especially was really helpful with the orders and she was very patient and helpful, even with things I dont understand. So dont hesitate to ask questions even if youre still not sure about moving with smartbox. Rob was very helpful with the moving as well, he did more than enough with the moving process and he was very friendly. I would recommend smartbox to anyone that wants a quick and easy moving process.
Storage the way it should be done
Smartbox, the people are friendly and experienced. They loaded my shipment, sent me proof (photos) of my goods in the containers and locked up. I would highly recommend them to everyone.
November 30th 2019 Update: Great service
I am so grateful to find Smartbox moving to Melbourne. We are well looks after , their staff giving us their continuous support in every way, we definitely will use them again n recommend them to friends . All our good arrived in good condition, cant thank you enough Smartbox team n their staff.
Well done Smartbox
As someone who has moved many times over my life I would rate Smartbox as the very best organisation that I have dealt with. Professional, efficient, obliging and friendly describes the interaction I had at all points of contact....... would not hesitate to recommend.
Smartbox made our move so easy!
Fantastic service. The storage unit came directly to us, we packed it up and off it went. No need to load up a truck then unload into a storage unit. A real time saver! We also added the 'Wait and Assist' service and the removals team were fantastic. They helped us get everything out of our apartment and managed to fit it all perfectly into the box for us. I would highly recommend Smartbox to take a lot of the pain out of moving!
Smart box .....smart and only best choice there is
Looked after my belongings.... great service and friendly staff ..... I would definitely use them again for storage.... on time to deliver my storage ....and if I wanted anything from the box.... they were happy to bring it down with no problems ..... thanks guys
- Verified customer
Definitely recommend and use again!!
Contacted a few different providers as storage options.. Smartbox were definitely the most helpful when ordering - assisted with estimated storage needs and had ample availability. Box arrived seamlessly and the delivery man was very friendly and helpful. Everything in the storage box worked well. They even put a notification in our neighbors mailboxes to advise the box will be there which we thought was great. Will definitely use again and recommend to family and friends!
Smartbox exceeded expectations
We moved out 55 cubic metres and couldn't have done it in time before settlement without Smartbox. The staggered deliveries were great and everyone we dealt with were extremely pleasant and most helpful and professional. Big thankyou to Anne, Richard, Mike, and Andrew.
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