Transaction was perfect.
Transaction with Smartbox was excellent. Our early contact was perfect I appreciated and understood the information given. Both delivery and removal of smartbox were problem free. I would definitely recommend this company.
Fast and Hassle Free
A simple and easy storage setup for those who only have a small amount of possessions to keep safe till required. Staff were excellent to deal with. Loaded the container quickly and all items stacked neatly and there were no breakages.
The service was great . They were there with very short notice . Priced very good . Would highly recommend using this service . Friendly helpful staff . Efficient , prompt , helpful and prices are fair .
Definitely recommend and use again!!
Contacted a few different providers as storage options.. Smartbox were definitely the most helpful when ordering - assisted with estimated storage needs and had ample availability. Box arrived seamlessly and the delivery man was very friendly and helpful. Everything in the storage box worked well. They even put a notification in our neighbors mailboxes to advise the box will be there which we thought was great. Will definitely use again and recommend to family and friends!
Smartbox exceeded expectations
We moved out 55 cubic metres and couldn't have done it in time before settlement without Smartbox. The staggered deliveries were great and everyone we dealt with were extremely pleasant and most helpful and professional. Big thankyou to Anne, Richard, Mike, and Andrew.
Great Rates and these guys go Above and Beyond!
Excellent service, precise info, great follow-up and they action what they say they’ll do! I’ll definitely book again if I need in the future. Much better value than other storage options.
They were helpful, on time, well mannered, which is rare these days. A pleasure to deal with. Would recommend them for sure to Otha.
Smartboz Grace Storage
Had two great experiences with this crew first when stored second when retrieved great crew also recommend John Hernandez. storage a box Grace Storage team are the best they take care of loading and unloading your items.
Not too expensive, just the right price... I love that they drop it off and pick it up especially when most storage companies don't do that... it makes moving so much easier.. highly recommend!
Efficient at the task at hand
The team from Smart box phoned ahead and were on time, no fuss, in and out in under 1 hour.
..reception was friendly , very helpful , patient and the driver was also friendly .it was a great experience .
Overall a good experience, helpful staff and a well kept clean warehouse. I would certainly use Smartbox in the future.
1 easy friendly team to deal with everything from start to finish was exceptional HIGHLY RECOMMENDED I would use again
Smartbox has been a life saver for our Club
Once a year the flower society that I belong to stages a large flower show in Mt Waverley Community Centre at the end of February. A few weeks before the Show we learnt that the place where we store our tables, tiering, vases, cloth and other equipment would no longer be available after the Show. Panic stations! Smartbox to the rescue. Sales manager Ben in Sydney worked out a good deal for us and the Footscray warehouse contact person Mike could not have been more helpful. A free access visit to the warehouse reassured us that everything arrived safe and sound. Now when we have a Show the Smartbox will be delivered to the Community Centre and picked up after the Show. All we have to do is unpack and pack the box. We no longer have to pack and unpack at the storage site. So far so good.
Great option for storage
When looking for a way to store my items I contacted several place. I decided to go with smart box for a couple of reasons. Reasonable price, a well known company name (owned by Grace) they're have their storage facility undercover in footscray and I more than likely won't need to access my items (even though they give you the option to if needed). The process went quite smoothly, they dropped off the box, I packed it and then the following day they took it away, so far so good.
Hassle Free Storage
I cannot recommend this company highly enough. From Mark in the office to Mike and his exceptional team of packers, I was supported every step of the way. Moving is stressful enough without the hassle of organising truck hire and then storage unit rental. This innovative system allows you to bypass all the running around and frees up your time for anything that needs to be sorted before you move. The prices are great too! In this day and age of greedy corporations, this company has a massive heart
Like an angel in a box
The company has so far been so supporting and amazing to my situation.
My life was turned upside down and homeless with 2 children and a 11yr old rescue dog.
As well as having an injury, double handling and time frame has not been on my side.
Smart Box has giving me time to feel secure, focus on healing and finding a home for us again.
Admin and workers have been a breath of fresh air and definitely reliable in making sure my needs were met within the time required.
I would love to Thank Smart Box Employees for your HELP in my emergency crisis.
I could not have done it without you guys I am so very great full
Smartbox system - excellent concept, excellent service team.
First time selling a home and we were instantly into a whole new world of decluttering. I had horrible visions of negotiating storage for the declutter, loading up utes, driving to the storage facility, unpacking, and then doing it all again! And it would be bound to rain, eh. Horrible thought.
Smartbox provided an effective, alternative decluttering system for us. They delivered a really decent size (about 11 cubic metres) storage box on a trailer direct to our home, left the container with us for a couple of days to load all our boxes and things, then - early one morning - hitched up their vehicle and took it all away to secure storage. Lovely. One thing we really liked about the Smartbox packing was that, once we had all the cardboard boxes and items of furniture loaded, we could then squeeze other bags and bits and bobs in.
Charles and James - on the Smartbox service end - provided really smooth service with information, administration, and payment things. Fred, the Smartbox delivery guy on the ground, was simply a star. Jockied the Smartbox trailer into a perfect position in front of our garage, showed us around the best way to load up, and, mate, you should have seen the way he backed that massive trailer up a 25 metre driveway as he took the load away! You don't see that style of professional driving too often.
With an excellent product and similar service contained within a reasonable pricing structure, I would recommend this company.
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