SmartStore

Ordered a simple oil filter, 2 weeks later still no delivery info, no tracking? I emailed them , that day was supposedly shipped and was to be received in 5 days, almost a month now still no product, I reported the missing item, tracking said it was delivered but was not! Stil no refund, and no product

Excellent service purchasing a Breville coffee machine – Excellent service from Roman when purchasing a Breville coffee machine. Friendly, great comms and machine as described. Would buy from again.

Coffee Perfection – Bought the reconditioned Breville Oracle Touch, Perfect Coffee every time. This is the second purchase through these people, I highly recommend Roman and the Team for their communication, speed of delivery and their back up service.

Very happy, highly recommend !!! – Extremely happy with my experience with this seller !!! Fantastic product, great customer service, and couldn’t be happier. Highly recommend !!

Back support strap – Ordered Back support strap on line With the smart store. Package arrived with no return document. Item was too small and does not support my posture as it was advertised. Furthermore when I made payment in AUD, I was charge in US dollars When I check my bank balance. Yet, they still requested to add tip For there so call hard working staff.… Read more

Product are not even effective and it is just a waste of money. I will never buy on line again after this experience.

Rethink twice when purchase online with smartstore – I purchased a inverter aircond 18000tbu. Last june. However, untill now i've got use it, unfortunately it's doesn't work on 2nd day as its should be. I rang service department in Melbourne they told me need to send it back. Well i don't have the original box to pack and send back from sydney. And their service agent not in NSW at all. The cost… Read more

to send back and forward nearly half of the cost i purchased it.

So anyone who wants to purchase online with smartstore please think twice regarding freight cost.

How long should it take to send a parcel 20 klms???? – I bought and paid immediately with paypal on the 26th June....sent them an email on Friday requesting to know where the item is as it is only 20 kilometres away from where I live. I received a reply this morning that they sent my item yesterday. If that was true I should have received it today. I needed this juicer urgently and purchase from them… Read more

instead of someone else because they were so close. It now appears they use drop shipping! Not Happy at all.

even though we bought our coffee machine some time ago we recently discover we needed one extra part so we could clean it properly which we didn't get so l contacted Roman and the same day he sent the part ,now that's what l call service

Coffee Maker Barista Pro for home – Absolute great experience. Answered all of my questions professionally and in great detail. Organized well wrapped shipment and gave many options to choose from. Def recommend!

Great purchase from SmartStore! – Purchased a certified refurbished coffee machine at a really good price - arrived from interstate promptly. Purchase process was seamless and simple. Had a minor issue due to in transit handling by the courier which Roman promptly dealt with. Easy to communicate with and very responsive - customer service was top notch. Enjoying silky smooth lattes! Highly recommend this store and will use again!

Breville Oracle – Purchased Breville Oracle coffee machine. Exactly as described. Prompt response and despatch. So easy to deal with. Highly recommend. Will certainly use this store again.

Repair to Reconditioned Coffee Machine – I purchased a Delonghi Coffee Machine which arrived in Regional QLD promptly. Unfortunately it wasn’t working, so I contacted Roman and he immediately set in place the steps to send it to their repairer in Sydney. The repairs were completed and the coffee machine is working beautifully! The Customer Service is fantastic and Roman’s assistance in this matter was amazing. I would recommend this company to anyone! Thank you Roman!

This online store is amazing! – Got the best deal for the breville oracle and Roman is very helpful when I found out that it was missing an accessory. Quality of the product is excellent and it got delivered after 2 days! Highly recommended and keep it up!

Brilliant product and seller – Bought a Breville stand mixer and am thrilled with both the look and the quality. Roman was a great help ensuring that I purchased the one perfect for me, and I cannot praise him enough. The mixer came with so many fittings and works like a charm. Thank you Roman and bid-madness!

AWESOME customer service - HIGHLY RECOMMENDED – Purchased a Coffee Machine significantly cheaper than retail price, found a problem, Roman didn't hesitate to provide a return authorisation and a reply paid address to return it. A replacement Machine was promptly dispatched, couldn't be happier

Fantastic Product - Fantastic Service – I purchased a steam iron. Found it had a problem. Roman didn't blink in sorting out my problem. Exception service! Thank you so much Roman, you are highly recommended.

Positive experience – Just needed a basic coffee machine in a hurry for my office. Had it delivered to the door by courier in two days. Couldn’t be happier with the service and my purchase. Thank you!

Great to deal with – Very good service, products are almost half the price. Bought a steam cleaner and so far so good. Got delivery 2 days later. Highly recommend it. Now thinking of getting a coffee machine from them.

So good I just ordered another one for my boo :-) – Great coffee machine, very fast delivery, the price was half the price as it was in the store, I just ordered another one for my boo :-)

Great product, excellent service – Purchased a wall panel heater from BidMadness and the product is great! Service was quick, delivered well before the expected date. Very easy instructions. I had it mounted on the wall in less than 15 minutes!

Coffee machine review – Bought a coffee machine from these guys. Great product and service. Really easy to deal with A+ all around. WiIl definitely use them again.

Awesome – Surprised to see the poor reviews, these guys were really helpful with me. Bought a coffee machine and after a few months the steam pump failed, they replaced it outright. Quick response times, friendly guy, and cheap price. I was super happy with my experience.

Great products, quick service – Very happy with the hair dryer I bought. Delivered next day and better than most expensive dryers on the market.

Great Customer Service Quick Delivery – Thank you so much for providing such a quick efficient service ... You delivered on your promised .... A ++++++

Great Air Cond, Very happy – Purchased the 5kw split system Air cond. Arrived within 2 days. INstalled by technician and this is a top unit, works very well. Thanks very much for the excellent service.

Great Customer service that is rare to find!! – I bought a reconditioned coffee machine that leaked when used.I rang up and told them and although the replacement leaked too, it was replaced immediately with a brand new unit.I was sceptical about the whole experience, not expecting them to come to the party. However, they did and I will be happy to buy from this store again.

Airflo Multi Purpose Steam Cleaner – Excellent Service- Prompt Communication- Fast Delivery- Excellent Product Purchased a steamer that after scouring reports/ reviews on Internet ...found many negative feedback...Well I have been using this all around the home, bathrooms sparking! carpet stains gone! ceramic floors as shiny as new! The machine only takes around 5- to 8 minutes to… Read more

heat and build up steam...then Wham!! It runs for close to 1hr on full pressure (large tank capacity 1.2lt- 4.5 Bar Pressure)- It does not leak water on floors like most steam mops do...and the mop head has a handy clip fitting so you can use most cloth attachments. It has a firm brush head also. All tools fit in onboard storage compartment. The power cord is long. Very happy with purchase . Prompt advice and fast delivery. Product excellent and top value for money.

Terrible – deal with these people at your own risk,I contacted ebay to get my money back but they were no help. "read other buyers feedback"! no answer to emails or phone re faulty item