Smeg SIHP274S Questions & Answers

Hi I've got a smeg it's 15 years old (induction cooktop). It's gone into lock screen when I turn it on. I'm able to override it but each time i turn it on it automatically goes into lock screen. Can you tell me what to do? is it worth getting fixed? will it just die one day? can I keep using it by over-riding the lock screen?

HI I have a SIHP274S Induction cooktop. Not getting any response from the control panel. Happy that there's power and hoping its a child lock problem. Please can someone provide any tips on next steps

SIHP263S E4 error message appears on the back right hot plate, how do we fix this?

I have a Smeg SIHP264S induction hot plate which is 8 years old and two of the hobs are flashing e4 In the Manuel is says it has to be reconfigured and gives instructions to do this . The problem is step one asks to touch n 2 and hold down . Can you please tell me where n 2 is please . Many thanks Elizabeth

I have the same E4 error, was told to get a technician out, he was here for 10 minutes, attempted a reset which I had done already - which failed, then get told to pay $165 for a call out free... then told its $800 to repair the cook top! For a 'higher end' product that cost QUITE a lot of money at the time of purchase, approx. 5 years I've had this appliance for it to fail. If you're well aware the E4 error means it needs to be replaced, why do I need to pay a service agent $165 if it has to be replaced! REALLY unhappy about this and its poor customer service. I don't know if I should just fork out the $800 to fix the small induction hub or just buy another brand and replace the whole cooktop, including not considering Smeg for any future appliances. Really disappointing.

I have a SIHP21005 induction cook top that is showing E4 error code on two hobs. Is there anything I can do to rectify this. We have been quoted almost $2000 to repair it. The stove is in our holiday home so all up it has only been used a few dozen times as we cook mostly on our bbq in our alfresco area. Very dissappointed with all of our smeg appliances. Our oven door exploded after 2 years, the stove is showing error codes and our microwave has all stopped working. The house is only 8 years old. Will never buy this brand again.

I have an induction cooktop, the outer ring of the front left element won’t turn off. This has been an on going problem, usually solved by turning off at the power point, except this no longer works. How do I fix this?

I’ve had this cooktop for 6 years. The control panel flashes randomly and clicks each night and morning. Why is this happening? We have had people come out about 4 times. Another time we had to have one of the elements replaced after 2 years and now that side still won’t work properly with all pans. Paid over $2.5k back then so ....

Our SMEG induction cooktop was displaying an E4 message so I followed the instructions in the manual to re-configure. The left front which was the one showing E4 message failed to re-configure. Cooktop is only 3-4 years old and cost quite a penny. Can it be fixed without paying out a huge amount for repair. I expect a lot longer life from such an expensive item.

Can you advise if it’s worthwhile repairing my induction cooktop (SIHP 463s) as the touch control panel has stopped working and I cannot power on.

I have also had my SMEG oven repaired three times in a short amount of time and reluctant to fix my induction cooktop based on my previous experience with my oven.

Hi, I have just read all these reviews about the dreaded "E4" error code and to have been victim to being unable to reset successfully. Is there any hope of fixing or am I up for a new unit? Cooking with one remaining working zone is not sustainable Thanks

Just installed a Victorian oven with induction cooktop. Is it normal that the induction digital number display is fuzzy and not clear to read? All other Brands of inductions Ive seen are crystal clear

One of my burners on my induction cooktop was working but has all of a sudden stopped. It smelled a bit and now when I put a pot on it I get the u symbol. Can this be rectified by me or will I need an electrition. Many thanks

Hi, I have a smeg non induction 4 plate cooktop probably 10 yrs old (has the word smeg and 6 circles on top) and when I turn it on the letter L comes up on all 4 indicators and will go off in a few seconds.Can you help me with the problem?

regards Noel Nation

Hello, Can someone from the SMEG team help me please, I have a SIHP2100s Induction Cooktop and the first large hotplate is blinking E4 I cant turn it off or on or 0 it out who do I get to fix it, It is no longer under Warranty I rang Wood Enterprise for information but they hung up on me, all I want is to know who I can get to get it fixed Cairns Area Thanking You Regards Sue Hayman

My smeg induction cooktop lights flick on and off for no reason so I have to turn it off at the mains and other times I can’t get it to work as no lights show up so have to reset by turning off and on at mains. Have you got any reason.

Hi, I spilled hot water on my Smeg Induction cooktop and it now does not work. I turned it off at the wall and turned it back on but it still does not work (there are no lights at all). If I turn it off at the wall again, it lights up momentarily with the number 8 and :88: Is there any way that I can reset it without having to call a service person? Rosemary

Hello,

We have a smell induction cooktop which was installed in the new build house we purchased 3 years ago. A small chip was made to the edge of the cooktop which resulted in a hairline crack across the cooktop. The stovetop still worked but now the original crack has deepened and another crack has developed

where another chip has occurred. Could you please advise what my next steps should be. Would this constitute normal wear and tear? The inability of the unit to chip so badly along the side edge is quite disappointing. No other problems with our other Smeg appliances. Thank you.

We have had a smeg induction hotplate purchased three years ago, small hairline crack on bottom left corner, turned into a big crack and the corner coming off! Really disappointed, not sure what to do..

When using both the Smeg oven and Smeg cooktop, the cooktop shuts down when both get hot.

Is there any resolution for this problem? Note: the cooktop sits directly above the oven.