Kathleen R
Kathleen R · TRA4110P (Panna)

Bought this oven for our new home (gas cooktop and electric ovens) and I have been so disappointed with it. I am a pretty good cook and have made some amazing dishes in my old oven but this one seems to run too hot and has a tendency to burn if you don’t watch it carefully. This Christmas I cooked my cake that I make every year and after turning the temp down to 125 instead of 160 it was overcooked in under 2hrs and it should have taken 2.5 to 3 hrs. If I hadn’t paid $6500 I would pull it out and buy another brand. Its also disappointing that there are no markers for the in between temps for the ovens.

AnnS
AnnS · Cooker Victoria TRA4110BL / TRA4110P

I need to replace the oven seal for the auxiliary oven/griller and can’t find the part. Also had the same issue others have written about with the clock on the oven. Stopped working after 2 years and cost to repair ridiculous.

Dr. Steve B
Dr. Steve B  

The cost of a replacement clock is ludicrous and a difficult repair given the design, the Smeg representative said that they all do that because the Australian power system fluctuates so much ... I was in the IEEE for nearly 20 years and that comment is absolutely incorrect. I suspect that the problem is moisture build-up - if it was power fluctuations the thing would not work at all ... Our grill seal is saggy and needs replacing ... I complained publicly about the rust problem and they replaced all the doors at the front of the cooker ... here's the email of the people who have supplied parts to me in Perth geoff@maswa.com.au - I was told never to use spray and wipe on the enamel .... it is impossible to keep clean with hot water only, especially if you actually cook food (as opposed to reheating stuff). Overall I would say that I am disappointed in the cooker, it looks the part but the build quality is average and the design could be much improved e.g. being able to turn half the grill to save energy. We have an old wood burning Stanley Stove and the enamel on that is much better quality than our Smeg cooker - it is rust free too :) I think that AEG are a better brand but I would do a lot more research before committing to buy.

Smeg
Smeg   DM   

Dear AnnS, To help assist you with the correct part you need, please email spareparts@smeg.com.au with the model of your cooker. Regards Smeg

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Smeg Cooker Victoria TRA4110BL / TRA4110P

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