Lisa was very friendly which helped my daughter relax. Lisa knew what she was doing and did it very well. My daughter was anxious beforehand but Lisa chatted away while she was taking the scan and it was all done and complete a lot quicker and more comfortably than expected.
Comfortable, enjoyable and exciting!
The staff were friendly, well- communicative and professional. I am very excited to begin my Smile journey and look forward to working with them in future. They were efficient and allowed for a smooth appointment, making ever step of the way clear and easy to understand. Definitely recommend
excited and cant wait
excellent customers service and very well informed. made me feel relaxed and comfortable. I would recommend this product very highly. I was blown away by the 3D scan machine on how accurate it was.
Was nervous to go into the team today, but, Nicole & Diane from Newmarket are amazing! Super welcoming and super friendly! All my questions were answered and explained so I understood before walking out. Will definitely be recommending their services to family & friends! Awesome stuff smile direct club Nz!
This was my initial visit and 3D scans. Both Tess and Lisa were super professional and made me feel very comfortable, they were so friendly and were able to answer all my questions and concerns.
Lovely initial consultation
Nicole was very helpful and answered all my questions. Very thorough and was well informed. Felt at ease and was welcomed warmly. Professional to a tee. Was awesome to see the 3D photos and she made it look easy. Was a breeze to get through. Excited to start the alignment journey!
I was met by Diane. She went through what was involved. She was detailed in her explanations. Very kind and considerate. She was highly professional. I highly recommend Diane at the Auckland branch.
I had a very good experience today. Tess did my 3D scanning today. She was very sweet and listened to all my concerns about my teeth and my smile. I felt so happy after the consultation and I am waiting to see my new smile :)
Nicole was very nice and detailed about everything, thoroughly explaining what was going to happen, and also a very good help at helping me detail what I wanted to fix
Nicole and Rad from the Auckland office were absolutely love to deal with, everything was explained every step of the way, the process was very streamlined and professional and would recommend Smile Direct to friends and family.
This was so amazing! Great experience and great hospitality.
Was great as they explained very clearly the process and what will happen. Very kind and encouraging hospitality. The introduction went well and how the building inside was very clean inside the offices. The view inside was great in the Auckland campus.
Diane was amazing when I went into the Auckland Smile Direct. She made me feel comfortable & explained everything thoroughly which made me very pleased. Thanks ! & It was cool to meet another AGGS sisterrr ;)
Diane from the Auckland city location made my consultation a breeze. I felt very comfortable as Diane was a very bubbly person (definition of outstanding customer service)
Can’t wait to begin my perfect smile journey with smile direct club thanks to the Auckland team
I had my initial appointment this afternoon and was very quickly made to feel very comfortable and at ease.
I really don’t like my smile and was apprehensive and somewhat unsure as to how this all works - but so far so good!
I am looking forward to my smile journey!
Outstanding customer service
I was helped by Nicole today and her customer service was unmatchable. She made me feel listened to, comfortable and was so informative. I can’t believe how easy the process was
Questions & Answers
Can I please have someone ring me on 0211179810 . We would like to ask a few questions about my daughters teeth. We live in Kerikeri in the Bay of Islands and rather than travel all the way down and do the kit test. We need a little bit of advice prior .
Thank you Alex
Unfortunately, I'm unable to schedule an outbound call, but you're more than welcome to call our customer care team at 1800 515 198 any time.
Get an answer from our members and SmileDirectClub representatives
|Category||Dental Services and Physical Shops|
|Release date||Oct 2019|
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