SmileDirectClub SmileShop VIC, Melbourne

Had such a lovely experience at SmileDirect - The gorgeous lady Neha made me feel comfortable & very excited to get my Invisalign.
The process was also quick, professional & simple which made the experience all the more better.

I was asked to get there 15 mins prior to appointment, which I did. Another person came out of her appointment and the lady asked me if I was the 10:30 appointment which I replied that I was the 11. She said she wouldn't be long and went back in the cubicle. She left me waiting for 15 mins until it turned 11:00. I just felt that she could of taken me in a little bit early or was this not allowed??? Just a bit disappointed. Otherwise the appointment was good. Team member was friendly.

It was good. cant wait to see my new smile. Manish made it very easy for me to understand the whole process. He made sure that I understand each every detail.

There was awesome experience with new technology, I just had my 3D scan today and it is so good as the service they provide stands out for me, the customer service is exceptional. Can’t wait to get my aligners!

I just had my 3D scan today and it is so good as the service they provide stands out for me, the customer service is exceptional. Can’t wait to get my aligners!

Person who scanned my teeth gave me a whole lot info that I didn’t know. She was very professional and efficient with what she was doing. Thanks very much to that girl.

Just love it with the services and all staff in there very helpful and very welcoming also all the questions got very satisfied answered from the dr and staff in there

Great experience, amazing stuff and the whole process was very comfortable and easy. I can't wait to see the final results. Hopefully I can start soon, l am so excited.

Extremely friendly and helpful, they answered all my questions, gave me freebies and did a great job with my scan! The customer service was above and beyond excellent! Highly recommend to go into a store instead of doing your own impressions.

We were very happy with our service
The girl was helpful explained everything
About the process .I would recommend it to anyone to go there can’t wait to start and see the finish

Neeha did a great job guiding me through my consultation. She answered my many questions and took her time to explain things to me clearly.
I received my free teeth whitening kit and Neeha made sure my friend's referral code was attached to my account. I left feeling very happy with the service.

Wonderful staff and the gentleman that did my scan was a terrific man and very gentle. I have a loose tooth and he explained that I must got to a dentist asap to get my teeth cleaned and possibly get that tooth removed etc. I am visiting a dentist this Friday 14th and they are affiliated with smile.com which I am now a member.

I really like the way of treatment. Just one time visit and rest everything will come at your doorstep. The 3D scan was really good where i can see my teeth shape and condition.

Monies is a great value for Smile Direct, I really thank him for making me feel comfortable in each visit I had, with his professionalism.

Thank you for being there for me!!

I found everyone at SmileDirect (Melbourne) to be fantastic. I had trouble getting there and they were great, giving me directions over the phone and ensuring that I was ok when I got there. They occupied my daughter whilst I had my consultation. Neha was fab, explained every step very clearly and answered my questions. Everyone was lovely, super friendly and helpful and I would recommend SmileDirect Melbourne. The whole experience was great.