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Snooze QLD, Fortitude Valley

Snooze QLD, Fortitude Valley

4.9 from 121 reviews · View Statistics
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Reviews

4.9
121 reviews
  • Product Quality
    4.9 (85)
  • Return Claim MadeYes (2) · No (86)
  • Warranty Claim MadeYes (0) · No (88)
  • Product Appearance As advertised (55) · Not as advertised (9)
  • Customer Service
    5.0 (89)
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Steve S
Steve SSouth East Queensland, QLD
  • 2 reviews

Staff were very attentive and helpful

published

Bought a Tempur King Bed, Lola the saleswoman was very helpful and informative, and then provided a very competitive price

Customer Service
Incentivised Review No
Lee C.
Lee C.South East Queensland, QLD

Fantastic customer service

published

Fantastic customer service direct with the store. 2 day delivery. And the delivery drivers even assembled the bed!! You would never get service like that in Sydney! Jared from the store was so helpful. I would highly recommend this store.

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mandymoo67
mandymoo67South East Queensland, QLD
  • 3 reviews

Staff matter. Funny that.

published

Shop 1: Treated like idiots, we left after 10min. Shop 2: 20min and $1800 later - thanks Scott, you’re an absolute champ! Simple and honest service and delivery as promised. (To the shop down the hall: remember me? big mistake, huge. To AH Beard: sorry, we wanted your mattress but that other sales rep cost you a sale).

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Elliot Parker
Elliot Parker
  • 2 reviews

Amazing service, amazing price, very grateful

published

Everything is perfect and I would only shop there in the future. I am very grateful for the owner organising such quick delivery.

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Jamie M.
Jamie M.
  • 4 reviews

Great mattress and customer service

published

Shane was outgoing, friendly and professional from the minute we arrived at the Fortitude Valley store. He made sure we were fully informed about the different mattress types, price range and availability, and gave us a great price. Our mattress arrived within a good time frame and is wonderfully comfortable! We are very happy, thanks so much Shane!

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Snooze
SnoozeSnooze

Quality products backed with great service

published

Purchased a bed and mattress. Staff were super helpful and knowledgeable about their products.
Manged to get the mattress at half price on a sale there we’re having.

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Snooze
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Jase
JaseSouth East Queensland, QLD
  • 2 reviews

Excellent customer service

published

Purchasing a new mattress and base has never been so enjoyable shopping at snooze fortitude valley. Scott is knowledgeable, polite and professional. Is a must to go to that store for your needs and the service

Incentivised Review No
Return Claim MadeNo
Snooze
SnoozeSnooze

Great service

published

I was really happy with the service and advice provided to me whilst looking for a new bed for my teenage son. Ellen was very informative and helpful in picking the best bed for our needs and budget.

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Kevin
KevinSouth East Queensland, QLD

Great service. Very happy!

published

Bought a mattress & sofa bed last month. Very happy with service, all the options that I was given & delivery was timely & went without a hitch. Strongly recommend!

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Mat.r
Mat.rBrisbane
  • 4 reviews

Fantastic service, even better mattress!

published

Shane was great to deal with, he took the time to access our needs and pointed us to the correct mattress for us. Delivery was quick and easy. Sleeping is a dream now.

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Paul H
Paul HSouth East Queensland, QLD

With good advice and careful selection we have secured the most comfortable mattress we have owned for many years.

published

Right product, right price, good advice all leading to a very happy outcome as we enjoy our king size mattress and bed.

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Minmay67
Minmay67
  • 2 reviews

Excellent Service

published

The staff were all friendly and helpful. Delivery was well organised and it arrived well within the time frame advised. I love my new bedroom furniture!

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Sarah Austin
Sarah AustinDarling Downs, QLD
  • 2 reviews

Highly recommend

published

Great service and easy to deal with over the phone and in store. Provided information and arranged hassle free payment

Product Quality
Customer Service
Snooze
SnoozeSnooze

Great experience

published

Lola looked after us. She was very knowledgeable and right on point. Made our decision very easy. We’ve been back and bought a new mattress with one of our daughters since.

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Holly S.
Holly S.South East Queensland, QLD

Great customer service

published

Was well looked after by the staff in store which extended to the delivery guys working around my schedule to deliver and build my new bed. Will definitely shop here again.

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Snooze QLD, Fortitude Valley

Details

Compare all 91 Snooze
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom and Mattresses
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