Amazing Service & Great Range
I was after a queen size Sealy Back Support Harmony Deluxe Mattress & Base - Medium. They didn't have the exact style of mattress I wanted but they were able to show me one that was the same, just without the pillow top.
I was able to order the bed I wanted with an additional 10% discount on top of the sale price. Even with the delivery fee & removal fee for my old bed, it was less than the sale price! Amazing value for money!
Since I've had my new bed, I'm sleeping better than I have in years. It's so comfortable & supportive. I have doubl...e scoliosis, so I need a bed that is soft, yet firm to support me. This bed does exactly what I need. I highly recommend it. I have told all my friends & family to go to Snooze Windsor if they're after a new bed.
After finding what I wanted online, I phoned Snooze Windsor and they were able to help me pick the right mattresses etc for my little boy. The whole process was quick and easy and delivery was organized within a few days. I have actually been meaning to phone as the delivery guys were so lovely. They assembled the bed and took away the cartons. They were so sweet and well mannered. Whole experience was great! Will definitely shop with Snooze again.
Great service. Great product.
A great experience. The staff were friendly, helpful and knowledgeable.
The sales process was quick and easy.
I am very happy with the delivery and product and would highly recommend.
Outstanding customer service
I ordered my bed base at 8.30am and it was delivered by 1pm in the same day. Both Andrew and his delivery staff loaded with me during the morning to ensure that the delivery time was suitable. The delivery guys even installed the legs and took away the rubbish.
The best customer service I have experienced in a long time. I will definitely be a repeat customer.
Great job guys!
Disappointed potential customer.
Very disappointed. I walked in your store and walked the all showroom without even being acknowledged. Your staff seems to only have time for couples who walked in after me. Bad move guys! Really bad move!
Love the range and team at Windsor
I was pleasantly surprised at how relaxed and friendly the team were at Windsor (I found the manager at Jindalee sexist & arrogant). I am very happy with the overall transaction and love my timber bed frame.
The 2 young men who came to install my Rockefeller Madison king size mattress and gas base, while it was a sweltering 34C, were professional beyond my expectations. I would highly recommend Snooze Windsor. Thank you
Comparing beds is confusing. With the help of the staff at Snooze Windsor I got it done in 15 minutes They checked availability, I had 2 Aussie-made beds within a week. Sooooo comfy.
My teen loves me again
I finally bought a double bed for my teenage daughter who is so happy to be out of her single bed! Staff were helpful and patient in-store. Delivery was courteous and prompt (actually early!) and the lads even dismantled her old bed for us and set up the new one and removed all rubbish. Thank you snooze!
Great customer service
We came in to buy a king single mattress for our daughter and had already decided before we arrived the one we wanted. The staff member who assisted us was friendly and very helpful and suggested another option that would be better suited for our young daughter. And it was cheaper by about $30-40. We liked that not
only was it great customer service but unlike other companies, he wasn trying to upsell but rather help us buy the right bed for our family! t
Understood the needs of an unusual family.
The three men in our household needed to purchase a bed that could fit us all comfortably, replacing a worn queensize bed. Andrew used the sleep machine to understand our personal preferences then showed us through a range of beds. We spent over 90 minutes testing out 2 of 4 suitable brands. He was very patient with us. We were like the three bears, some were too soft, some too hard. The sale price of a king plus for the price of a single meant we saved heaps. We also bought kingplus sheet sets and a mattress protector. Delivery was only a week later. The only problem was the bed was too big for the stairwell. We had to lift it up via external balconies. But we love it now that it is installed.
All round A1 experience
Personalised and professional in-store service, excellent product, exceptional delivery and assembly in home. Purchased bed for family member then one for us due to experiencing awesome service, thanks to Andrew at Windsor!
Saw what I wanted online, but out of stock in store and no display item to see either. Assistant very helpful with showing me the colour of the item and description in detail. Felt very confident to order and purchase the item in store without actually viewing it. Delivery was as promised, the two young guys who assembled my furniture were very efficient and couldn't be more willing and helpful. A fantastic all round shopping experience. Thank you.
The sales staff at Snooze were great
He listened to what we had to say and then gave us time to make our decision without any pressure
He was able to answer any questions we had. Delivery was exactly as promised and the delivery staff assembled the bed in a fast and efficient way
Five stars. Great service and price. Quick delivery. Couldn't ask for better.
Really happy. Sales rep listened to what I wanted, asked about my sleeping style. Then showed me a number of beds and allowed ME to choose, didn't try and push me at all. Excellent! Got a great bed at a great price, delivered in 2 days. Couldn't ask for an easier process. Highly recommend.
Great service, happy with the product
Danny at the Windsor store was super helpful and patient when we arrived close to closing on a weekday. He seemed knowledgable and took the time to ask the right questions, giving us the space to work out what we wanted - which obviously involved laying on a lot of mattresses. We left the store with an itemized quote and when we returned a week later to make our selection, the staff were equally as helpful in completing our sale. The delivery was well organized and quick. Happy with our chosen mattress and bed base.
Great service at Windsor
After looking for our perfect bed we had great friendly service and success purchasing our new king size bed at Windsor Snooze. We also had very prompt helpful service in setting up our bed. Thank you.
Great service with lots of quality choices to choose from at the Windsor store. The sales person was friendly, knowledgeable and provided great communication through the whole process while arranging quick delivery. Thank you
The reviewer stated that an incentive was offered for this review
Keeps on giving good service
Bought a high end bed from here 15 years ago. Was looking to furnish a guest bedroom...so went back to this store and was not disappointed. Good honest service and value...and my guests have commented on the comfort of the bed.
I was really happy to find very helpful service with a smile.....some things dont change .....thank goodness!
Rita and geoff Kelly
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