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Snooze VIC, Talyors Lakes

Snooze VIC, Talyors Lakes

2.5 from 11 reviews

Reviews

2.5

11 reviews
5
(4)
4
(0)
3
(0)
2
(0)
1
(7)
  • Product Quality
    4.2 (5)
  • Return Claim MadeYes (1) · No (4)
  • Warranty Claim MadeYes (0) · No (5)
  • Product Appearance As advertised (100%) · Not as advertised (0%)
  • Customer Service
    5.0 (4)
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Lucas C.

Lucas C.Greater Melbourne (Metropolitan), VIC

  • 2 reviews

Amazing customer service, made to feel welcome as soon as I walked in!!

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationTaylor’s Lakes
See all answers
1 comment
Snooze
SnoozeSnooze
Leanne S.

Leanne S.Greater Melbourne (Metropolitan), VIC

queen mattress purchase excellent service

published

Benni who works in store was so helpful, no nonsense ,didn't try and be pushy fantastic customer service. Would highly recommend going to see Benni if youre after a bed

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Snooze
SnoozeSnooze
Reza

RezaGreater Melbourne (Inner), VIC

Awful experience with Taylors Lakes store

published
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Snooze
SnoozeSnooze
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Kat_13

Kat_13Greater Melbourne (Metropolitan), VIC

Great Customer Service and awesome product!

published

I was very impressed with the staff and product options available at Snooze Taylor’s Lakes. I was on the search for a QS mattress and storage bed frame.
I never understood the importance of selecting a mattress that would support me and give me the comfort I needed. The sales staff explained this very well and I love my new mattress. I wake up with no aches or pains like I did on my previous one!
The bedframe I selected is just as great. Because storage was such a big concern for me in my small room, the sales person helped me select one which suited and I haven’t compromised on style either.
5 out of 5 stars, would recommend any time!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationTaylor’s Lakes Snooze
See all answers
1 comment
Snooze
SnoozeSnooze
Miss H.

Miss H.Greater Melbourne (Outer), VIC

  • 6 reviews

Be nice

published

Very disappointed with the lack of customer service.
Greeting people is just plain simple manners, and if I ask for help, I expect a least some assistance.
I was a very good Snooze customer but
not anymore.

1 comment
Snooze
SnoozeSnooze
Heidi

HeidiCentral Highlands and Goldfields, VIC

Brilliant service & Fantastic bed

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSnooze Taylors Lakes Victoria
See all answers
1 comment
Snooze
SnoozeSnooze
cameronmcg

cameronmcgAU

  • 4 reviews
  • 3 likes

Poor advice and experience

published
Shop LocationVIC, Talyors Lakes
brad

brad

  • 3 reviews
  • 3 likes

Rubbish after sales service internal brand rubbish

published
Shop LocationVIC, Talyors Lakes
2 comments
Snooze
SnoozeSnooze

Hi Brad, thank you for contacting us and taking the time to provide feedback. Please email enquiries@snooze.com.au with your contact details and the team at the store will be able to address your concerns. Regards, Snooze.

brad
brad

Thanks for your generic reply

Bed Match System just a gimmick

published
Shop LocationVIC, Talyors Lakes
2 comments
Snooze
SnoozeSnooze
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BS
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Peter Sheedy

Peter SheedyGlenroy, Vic

  • 4 reviews
  • 3 likes

avoid like the plague

published

Absolutely horrible customer service. Lies and Lies about products and delivery dates. Lured us in with attractive prices then added all the extras to build the bed and the frame. Snooze in Taylors Lake is an absolute joke and the store manager [Name Removed] is the worst customer service experience my entire life. Avoid. there are better places to shop where the customer is actually valued and treated with respect.

Shop LocationVIC, Talyors Lakes
1 comment
Snooze
SnoozeSnooze
Tina_sparkle88

Tina_sparkle88

  • 25 reviews
  • 5 likes

Terrible

published
Shop LocationVIC, Talyors Lakes
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