Vic OffRoad

Vic OffRoad

 Verified
Vic OffRoad
4.5

223 reviews

PositivevsNegative
88% · 19627 · 12%
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Return Claim MadeYes · No
Product Quality
4.6

Reviews

223 reviews
Mike
MikePerth, WA2 posts
  Verified

200W solar panel dead after 18 months

Corrosion and manufacture defect have stopped solar panel outputting power under any load.
Emailed the importer VicOffroad - "[Name Removed]" says warranty is 1 year, for a solar panel, something that has no moving parts! Every other company has 5 year warranty.

It's not worth spending much more time on this but I'll buy the next one from Redarc, an Australian company that really backs its products unlike VicOffroad. Show details

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Vic OffRoad
Vic OffRoad   DM   
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Tony S.
Tony S.Metropolitan Adelaide, SA3 posts
 

Very very very bad communication

Very very very bad communication.will not answer back emails. Item description was a little over the top so was disappointed in product.
Emails seemed automated as had the same beginning evertime..."sorry to bother you" and my reply was never read as they were asking the same questions.. they offered a full refund and now nothing...they are ghosting me Show details
Product Quality
Vic OffRoad
Vic OffRoad   DM   
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Hi Tony, Unfortunately we couldn't find any emails under your name. Please advise if this is actually via a marketplace i.e. eBay and message back with your order details so we can look into this for you.

Geoff
GeoffMid North Coast, NSW
 

Exceptional customer service

Had an issue with a folding solar panel so sent an email to their customer service section , received a response within 10 minutes and after sending images received a replacement within 7 days. Show details
Gavin Y.
Gavin Y.Greater Melbourne (Inner), VIC3 posts
 

Good service

I bought a shower tent and there was a little scratch. I just sent an email to describe the scratch. They directly gave me another one without asked me to return. That is the decent company.
Frank M
Frank MGreater Melbourne (Metropolitan), VIC10 posts
 

Battery Failed

We tested the failed Battery at the store, they offered to have it replaced with a Lithium without any issues., that's Customer Service., about to buy another Lithium battery from them Show details
Bertie
Bertie2 posts
 

300w solar blanket is great

300W solar blanket was tested on a sunny day - just laying across a table, so not perfectly pointing at sun - and was giving a reading of close to 14 amps, which I am very happy with, considering it is a well-priced blanket. Did my research before buying, and the great feedback for VIC Offroad seems to be warranted, as I am also very happy all round. Also purchased other items - recovery tracks and anderson plugs... happy with these too, including delivery, communication and service all round. Show details
Kyle
KyleMid North Coast, NSW3 posts
  Verified

Shockingly bad san hima tent plastic hard shell

I am actually blown away at how bad and cheap this tent it, I knew for the price you wouldn’t get much, but my god!!!!!
The mattress is roughly 28mm thick and as dense as a blanket, the “solid wood” is 10mm ply wood, it doesn’t seal around the edges at all, around a 1 inch gap the entire way around, the roof sags which result in water pooling up on it,
I’m so amazed by the poor quality that I wouldn’t even own it for free!!
Their customer service is just ignore you until you go away

Also, they just delete any bad reviews they get on their actual website so don’t bother with checking the reviews there Show details

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Hi Cindy
Hi CindyAdelaide13 posts
 

Won’t refund

Purchased towing mirrors that damaged my brand new vehicle mirrors as they would not stay on with passing trucks and vibration made them useless, contacted Vicoffroad for return/ refund confirmed to happen weeks ago, sent several emails chasing this up, as it doesn’t happen only getting what is purported to be a group email with me included to “TEAM” please refund this customer from mysterious “BOB” who can’t get anything done, steer clear of this mob, can’t stick by their products or word Show details
Vic OffRoad
Vic OffRoad   DM   
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Please kindly advise your order details so we can look into this for you.

Dave
DaveMetropolitan Adelaide, SA2 posts
 

new light bar

there are very few products that on the market that match the advertising, this one is the exception I would say this is the new light bar that raises the bar for the other products that claim to be the best. the two best features are the slim look and the center "laser spot" that outshines everything currently on the road. well done. Show details
Andy
AndyGippsland, VIC2 posts
 

Awsome solar system

Solar ,bought my set up from them ran perfect for 3 days then quit so contacted vic of road responded immediately started to sort through different ways to check finally battery appeared to be the problem all good just sent me a replacement awsome service Bob battery arrived today cheers Andy sherriff
karl b.
karl b.Central Highlands and Goldfields, VIC2 posts
 
Product Quality
Stewball
StewballPeel, WA2 posts
 

Fantastic!! This is what service should aspire too

I purchased through VicOnRoad and a LED Lamp product with a "water intrusion" issue was replaced. Rapid replacement, fantastic. The replacement had a similar issue and a credit was issued. If I need equipment, they will be supplying! Show details ·  1
Product Quality
Peter
PeterCentral Highlands and Goldfields, VIC
 

Towing mirror best prices ive found good service

Purchase the towing mirror and the h4 headlight globe and both work well and best value of money,will defeinetly recommend my friend to visit Show details
Kev
KevGreater Melbourne (Inner), VIC2 posts
 

Wiring harness

The guys were a pleasure to deal with there service was very fast with nice friendly staff very helpful. Also have a great rang of product at very cheap prices. Will be back for sure Show details
Matt Q.
Matt Q.
 

lightbars

come in to find a light bar got what I was after will definitely come back again good place to come  Show details

Questions & Answers

Meg B.
Meg B.

What's your connection with Sunyee? Are you the same company?

Greg
Greg

Purchased dc to do charger..connected up.lights came on drove for about 40 kms lights went out and the unit was very hot..
Any suggestions as to why please.wired up as per instructions

Vic OffRoad
Vic OffRoad   DM   

Kindly email us to sales@vicoffroad.com.au and we will look into this.

Greg
Greg  

Sent email today
Greg

Archie M.
Archie M.

Can you show me some prices?

Vic OffRoad
Vic OffRoad   DM   

Kindly check out our website for details vicoffroad.com.au. Thanks.

See all Vic OffRoad questions

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