Software
- skin.software
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Reviews
Average
Im 33 and I've been using the complete skincare routine from software for 6 weeks so far.
My skin does feel nice and hydrated, however have not noticed a change in ageing or dark spots yet. I will continue to use for another 6 weeks, and if no change to dark spots or ageing I will be looking elsewhere. While I feel hydrated, it would not be worth the price.
Be very careful.
I had been using Software tretinoin for about 6 months and my results were great, but then things went bad. Very bad.
My skin couldn’t handle the retinol every day, and it reacted very badly. So bad that I ended up with a severe case of periorificial dermatitis.
My dermatologist has made me stop everything to let my skin recover. I’ve been taking a very high dose of antibiotics for a month to let it slowly heal.
Moral of the story, be very careful with their skincare. It can go bad very quickly and they just give you a new formula (at your cost) that makes things even worse.
Never again.
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Vitamin C and Ferulic serum is ok.
I agree with those commenting on the packaging. It peels and I end up with paint flakes on my hands, which for a while ended on my face until I realised what is happening. I am now using a serviette to open the Vitamin C and Ferulic serum bottle. Also, the colour of the serum seemed a bit too orange to me, right from when I opened the bottle. I bought it from Priceline and am wondering whether it had been sitting on the shelve there for too long. Not sure whether the product has a use by date, as I couldn't see a date on the package. I used Pau
... Read morela's Choice vitamin C in the past and it was a bit lighter in colour. I hope the Skin Software one wasn't oxidised when I bought and hence ineffective. Otherwise, the texture of the product is ok and doesn't give me any negative reactions.
Best SPF for Sydney's Sun
- Perfect Sunscreen. light and excellent protection. I notice my dark spots are getting lighter and I dont develop new ones due to sun. I used to spend $$$$ on SPF to prevent dark spots and premature skin aging but Software has been even better than most expensive ones despite its reasonable price. The shipment was also fast and reliable shipment.
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I can’t believe how well this works
I should have got software skincare earlier! It works like magic and my skin has never been clearer! My acne has reduced immensely and I love this product, I’d definitely recommend that you buy it :)
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Love the product but they need new packaging
because the paint is peeling off the current packaging which makes it uncomfortable to use I have paint flakes all over my hands and face..
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Love It
Great product, great packaging, easy to order and delivers results
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Unable to notice any difference to my skin
I purchased the Vit C + Ferulic Serum to reduce the brown spots caused by aging and the sun. It felt nice and smooth on my skin, however after using the product for 6 weeks the dark spots remain unchanged.
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Has had an amazing effect on my skin!
I was skeptical at first as buying on line is always a bit hit and Miss, however, this time it was a hit! My skin is looking so much better, brighter and feels lovely and soft! I’m glad I took the plunge! Thank you Software xx
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Horrible service
I’ve been using this for nearly 4 months and I literally don’t see any changes to my skin at all. The consultation is taking days for them to respond. What really upset me the most is, from the beginning, I already made it clear that I want to avoid any retinol products as it gives me a really bad side effect and purging, but they keep recommending to add tretinoin to my formula. Please save your time and just go to a GP.
Hi Vee,
We sincerely value your feedback and understand your disappointment with our service.
... Read more We're so sorry to hear that you did not see any results from your formula after using it for four months. It's clear that our practitioner's recommendation did not align with your request to avoid retinol products, and we regret the oversight. We would also want to extend our sincere apologies for the inconvenience that has caused you for the delayed response from your practitioner. If you could kindly reach out to us by emailing us at hello@skin.software so we can book you in for a review consultation with a different practitioner so that they can assess your progress and look into your requests. Your input highlights areas for improvement, and we are committed to enhancing our service. Thank you for bringing these issues to our attention and we're looking forward to hearing from you. Sincerely, Software
I had tried everything!!!
I was on the mini pill to fight my hormonal acne, after I stopped the pill, my acne returned with vengeance. I honestly didn’t think a topical cream could do what Software has done - no way could a cream do ANYTHING for my deep cystic acne. I’m 11 weeks into my software treatment, and for the first time in a while, I can massage and rub my face without the pain of cysts! It’s a miracle honestly. I did experience peeling and purging (and I reached out for support during that scary time, to which I was met with helpful tips, reassurance and encou
... Read moreragement to keep at my treatment as it can get worse before it gets better). It’s only week 11 and I had yet to experience all of the benefits of the longer-term use! But I’m already so happy with the results! Granted, I was working out, eating balanced, and looking after my gut health with Kefir, which can all help, but these results are definitely thanks to Software. Honestly I can’t believe how much I’m gushing about it because before I purchased, I was reading comments like mine and praying that I too would be writing a comment like this in no time, and here I am! I have some scarring to clear, and I still get pimples or cysts, but they aren’t a problem and disappear easily. My skin is also GLOWING, and I mean, GLOWING. The price of the treatment and support you get is so worth it, don’t hesitate to try it! Brave the possible negative side effects like purging or peeling (the expected timeframe for these effects is all detailed in your treatment plan) because the results are so worth it. I can rub my face and smile without painful cysts and I feel so confident in the skin!! Thanks software!!
Fantastic product
Despite having dry skin for the last several months and trying a range of products, my skin cleared up after about a week with software. Absolutely incredible set of products.
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Not convinced... yet
It's really interesting that I received an auto generated review about giving feedback, when I've already given feedback (negative specific) twice and only received an auto generated "thank you" back about it.
As my title states, I'm not convinced...yet. I've made a commitment that I'm going to do two cycles (four months) of Software and 6 weeks into my first cycle and it's... meh. The pump bottle is horrendous, with a complete lack of accuracy in regards to the pump (I've given you feedback on this) and so far I can't really tell if my skin
... Read morehas improved? To be fair it is still early days, and I'm not dealing with horrendous acne, just some redness and texture issues that most people probably wouldn't have an issue with. Another example of things that are not so convincing is even the ease of contacting someone. When I had a cold last week and destroyed the skin around my nose from overblowing, I tried to contact my doctor and the process was so clunky and like a maze that I just gave up. As I said, I'm committed to doing two cycles, after that I think it's off to a dermal clinician for a more personable experience as software really isn't giving that. I really had the impression it was a bit more "personable" but so far I'm not feeling it.
Loving my first 5 weeks
I love to texture of the formula and the feeling on my skin. I feel like I am already seeing the benefits. The only downside is the pump stopped working, making getting the cream out difficult.
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IT IS THE BEST!
I stumbled across Software on one of my socials, sceptical but desperate I clicked on the link and followed the prompts to complete a survey about my skin, paid the money and waited. Well aren't I glad I took the risk! It is THE BEST PRODUCT I've ever used on my skin and I've tried many! My skin has been free from blemishes, my pigmentation is fading and it's stayed like that for a long time now. Not only is Software the best, the customer service has been incredible. Every time I've had an issue it has been resolved promptly and with kindness. I can't sing their praises enough.
Show detailsQuestions & Answers
Hi
I’m in my $70’s and have one large sun spot on the side of my face and I’m noticing smaller areas on my forehead. It’s from sun damage in my youth and I can almost scratch it off as it appears to be on the surface. Can you do anything about this?
I have a large age spot/ pigmentation mark on my face, what do you have to correct it.
I’m in my 70’s and this is sun damage
I unfortunately had to stop using my prescription as it caused me to develop perioral nasal dermatitis. But it definitely helped skin to clear up a lot. My problem is, I love the night cream that comes in the 3 pack, absolutely adore it & it is amazing for my skin. But Im not a huge fan of the other two products. Has anyone tried both the moisture in the tub and the one bottle that can be bought by itself? Are they the same? Do they have the same effect? I’m very reluctant to try something new as my skin has just started to calm down again after the diagnosis.
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Details
Features:
- Software is a custom-formulated skin treatment that helps users treat anything from acne and pigmentation to uneven skin texture and the visible effects of ageing.
- Treatments contain proven, clinical-strength ingredients that have been formulated by dermatologists - and the treatments are prescribed to users by GPs.
- The main active ingredients include retinoid, which increases skin cell turnover and boosts collagen production, and azelaic acid, which eliminates bacteria from the skin and reduces inflammation. Other ingredients include niacinamide, hyaluronic acid, and antibiotics.
- Being non-comedogenic and fragrance-free makes Software suitable for those with sensitive skin.
- The treatment costs $44 per month, and it’s billed and shipped to your door every 2 months.
Points of praise:
- Most reviewers found that Software was effective in treating their skin concerns. Those wanting to target acne found that they had less pimples and inflammation, while those wanting to target texture or ageing found that the formula left their skin smoother and brighter.
- Reviewers also appreciated how easy the routine was to follow, saying that it was simple to order and apply.
- Those with sensitive skin reported that Software didn’t aggravate or inflame their skin, and instead helped soothe it.
Custom skincare brand Software has won a 2023 ProductReview.com.au Award in the Beauty Product Retailers category. Reviewers loved the quick delivery times and the premium quality of the products they used.
| Category | Online Shops and Beauty Product Retailers |
|---|---|
| Offers Free Standard Shipping | Yes |
| Free Standard Shipping Minimum Order Amount | $48 |
| Types of Products Offered | Skin Care |
Contact info for Software
- ABN: 90641119646
Extra Information
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Dear Tom,
We're genuinely sorry to hear about your recent experience with our customised skincare formula and the severe reaction you've faced. Your well-being is our top priority.
... Read more We understand the importance of your dermatologist's advice and the steps you're taking to allow your skin to heal. We want to assist you in the best way possible. To better understand your situation and assist you further, could you please reach out to us at hello@skin.software. We are committed to finding a resolution and ensuring your satisfaction. We appreciate your feedback and the opportunity to assist you during this time. Warm regards, Software