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Solar Tint

Solar Tint

3.3 from 30 reviews

Reviews

3.3

30 reviews
5
(17)
4
(0)
3
(0)
2
(1)
1
(12)
  • Product Quality
    2.7 (3)
  • Return Claim MadeYes (1) · No (2)
  • Job Satisfaction
    3.0 (2)
  • Customer Service
    2.3 (3)
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Dissapointed

Dissapointed

  • 3 reviews
  • 4 likes

Seriously, don't bother!

published

I bought a brand new mazda which was tinted at the dealership by Solartint. The tint started to bubble and vision was impaired, especially on damp days. I eventually got them to replace it (lifetime warranty! ) afafter proving who I was and the car actually belonged to me.
They then begrudgingly took my car in. I now have a smoke grey windscreen and blue grey tint on all other windows. It looks totally different and they basically told me that I should be grateful. This will not end here. Their customer service is an absolute joke.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeYes
Store LocationNowra
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Earl

EarlSydney, NSW

Great job on my car

published

they managed to book me in short notice on the same day, Got my front windows tinted to match my rear windows they matched it perfect. very friendly and professional service at a reasonable price. highly recommend.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationTaren Point
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jswc

jswcSydney, NSW

  • 16 reviews
  • 4 likes

Disappointing interaction and service

published

Engaged Solartint Artarmon's representative (Jan 2019) to re-tint my rear windscreen given I had damaged my prior rear windscreen tinting.

Not a particularly friendly encounter given the representative didn't turn up on the first agreed date and, when he did turn up, I got blamed for not being organised and not knowing he would need access to electrical power. As requested, paid the representative cash for the job.

Subsequently, tried to obtain a tax receipt for the job but was told by the representative that he had no record of the job. It also became apparent (after the job) that the de-mister had been damaged during the repair. Didn't try to follow up on this damage given lack of recognition of the job in the first place.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationArtarmon
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Ben P

Ben PSydney

  • 3 reviews
  • 1 like

Excellent Products Excellent Service

published

Took my Patrol to have the windows done, could not be happier with it, guys did a great job, highly recommended

Paul Terrett

Paul TerrettCentral, TAS

  • 3 reviews
  • 3 likes

Premium Service

published

They recently updated some tinting on my house and the job went to plan with good follow up and kept me informed all of the way

Terrible Customer Service

published

Absolutely shocking, terrible service. Despite asking several times, [name removed] the manager didn't explain me the process properly. Rude, discourteous, and non professional.

Kel

KelNowra

  • 2 reviews

Excellent Customer service

published

Shocking service

published
Noddy

NoddyIllawarra, NSW

  • 2 reviews
  • 1 like

Very Happy

published

Solartint Nowra, Jason, Lenny and Katrina are very professional, friendly and workmanship high standard.
We are very happy, highly recommended.

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nanny

nanny

  • 2 reviews
  • 2 likes

Customer Service?????

published

Thank you to Troy from Blacktown Solartinting, after experiencing poor customer service from another supplier, Troy has restored our confidence in the product and has taught us that not all providers are equal and that one may need to look out of their area if they want a positive experience. We will be recommending this business.

fab

fab

  • 2 reviews
  • 2 likes

Unorganised

published

I understand they were running behind and busy at Airport West but when we finally got the car home a part was not replaced back near the window and a scratch on the tint, i forgave them after the next day it was all rectified once i had visited them again.
Just annoyed when the next week i took the second car which i mentioned twice would be tinted and they overbooked so could not tint it.
Fab

CrystalK

CrystalKSydney

  • 2 reviews

Excellent workmanship and $$

published

Great customer service, product and pricing at Solartint Blacktown. Installation took about 90mins, quality of workmanship was excellent. Would definitely recommend to friends and family.

SouthCoast

SouthCoastNowra

  • 2 reviews
  • 1 like

More than happy

published

Nowra solar tint did a great price, quick service with a loan car (so rare nowadays!)
Super happy!
We got windows tinted, paint & leather/suede protection.

Charcool look!

published

Happy with the service, price and installation would recommend people to have their cars tinted.
The team at Sydney city tinting were professional and asked all the right questions, my car has the antenna built
in the rear window and made sure I selected the correct tinting not to interfere with the radio reception.

Olivia

OliviaSt marys

Wouldn't go anywhere else!

published

Wouldn't go anywhere else!
Excellent customer service, was able to be squeezed in, stuff we're very helpful and friendly, was done within half a day, excellent product range and quality. Highly recommend Solartint Blacktown. :-)

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Disappointing & Bad customer service

published

Had to chase them (Penrith Branch) initially to book in the job. When they came to do the job (commercial) they cracked our front door, then tinted over it and claimed it was already broken (why would you tint over broken glass!). They left without mentioning it to anyone and denied breaking the glass. Is now being evasive and having difficulty in resolving the problem. Not recommended.

Mark

MarkSydney

  • 2 reviews
  • 2 likes

Unprofessional

published

Unprofessional customer service, I had a booking for 9am, I was almost there and received a call at 9am saying they are running behind and to come at 10am. I arrived a few minutes late and when I got there the shop was closed up. I gave them a call and they said they had already left as they finished up their last job for the day. They didn't even give me a call to see if I was still coming or to let me know they were closing up. When I explained I was there they did not even apologise for closing up early without informing me.

Solar Tint Airport West branch

published

Great customer service and experience from the guys at Airport West. Called up and explained to them it might be a bit difficult to get in during the week, so they gave me a booking on a Saturday. I thought since it was tint, paint protection and leather protection I might not have a car for the weekend. All the work was done within a day and haven't had any issues since. Good service at a great price too

Great service at a great price

published

After getting a quote from a dealer, can say im glad I went to these guys! For nearly half the price quoted by the dealer, they did the job & car came out great. Funny thing was some of the dealers cars were in the workshop too!

Great job guys!

published

Had an great experience today, everyone else was closed and the boys managed to fit me in at 4:30pm. The job was done in a couple of hours and was floor less. Would highly recommend them to anyone looking to tint there Windows.

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