someone.health

someone.health

 Verifiedsomeone.health
3.5

127 reviews · Statistics

PositivevsNegative
63% · 8044 · 35%

Value for Money
3.8 (69)

Reviews

127 reviews
Evelyn R
Evelyn R13 posts
 

Disgraceful

After having to change a psychologist a new appointment was scheduled and rescheduled finally receiving confirmation for today. 50 minutes before the appointment it was cancelled again. After 30 minutes of online conversion to try to resolve this, I was given more excuses and repeated company statements!! If you are looking for help with anxiety issues, they will definitely worsen the situation for you. Never again as this has terribly increased my anxiety and emotional distress.
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Makenzi
Makenzi2 posts
  Verified

this company needs to be shut down

Cancelled the 3 appointments I had booked, each less than 24 hours before they were scheduled. No duty of care, rude and disgusting. When I wrote to support I got a copy and paste apology that barely even related to my problem. Please don’t even bother with this company, has just worsened my mental health when they are meant to be helping
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Bec
BecTASHobart, TAS
 

Horrible

Horrible! Cancel appointments 20 minutes before the appointment because they can’t get there billing service together. Can’t seem to understand that mental health patients can’t be left like this. The admin staff don’t care. The actual psychologist is wonderful.
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Brigitte L.
Brigitte L.NSWSouth-Eastern Region, NSW
 

Very disappointed in the lack of professionalism, inability to make contact and apparent disregard for feedback

I have on 2 separate occasions attempted to book a session. On the first occasion no one got in contact. The second occasion there were technical difficulties. There will NOT be a 3rd attempt.
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Tarz
TarzVICGoulburn Valley, VIC2 posts
 

Mental health

Living in rural Victoria and due to an extensive waitlist. I was struggling to get the help I needed and deserved regarding my mental health. I was finally told about someone. health visited my GP, was online that day and booked in with my chosen therapist for a session. I had been without a therapist for approximately 3 months and was in a mental health crisis, I'm not sure I would be in recovery or even here if it wasn't for someone. health and the easy way they operate. My therapist was a great fit and has been a key in my recovery. Customer service was fantastic. Show reply
Judy Phillips
Judy Phillips2 posts
 

Very helpful

The online system has made it so much easier. I don't have to stress about taking time of work or trying to make phone calls with people around.
[Name Removed] has been wonderful. She has so much knowledge. She is so understanding and there is absolutely no judgement, you can be 100% honest.
The best thing is she has given me a practical, workable plan, which I am managing. Show reply
Marg
Marg5 posts
 
Chantell Dann
Chantell Dann
 

Very helpful

My friend is a client and they have been absolutely amazing. They have helped my friend through alot and they are very polite, considerate and respectful. I will be highly recommend Someone.Health Show reply
Johnathan C.
Johnathan C.QLDSouth East Queensland, QLD
 
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Linda
LindaVICNortheast, VIC
 

Incredibly helpful, highly recommend!

I have only had two appointments so far but they have helped me immensely - more than a dozen appointments with my last psychologist. I can't overstate how well this system works. Show reply
Lisa
LisaNSWRichmond-Tweed, NSW
 

Such a smooth process to access quality mental health care

Was seeking a psychologist to process grief following the death of a parent. Living in an rural area, I knew it was near impossible to find a professional in my location. So grateful to have come across Someone.health. The website is easy to navigate, the Psychologist profiles are available to view, and I really loved being able to access to their calendars without having to make a phone call. Show reply
Ryn
Ryn
 

Amazing Initiative and great service

I am so thankful that I came across someone.health as I was unable to get into a dr for at least a month to obtain a MHCP

With someone.health I had an appointment the next day for a MHCP and an appointment with a psychologist within the week

Very convenient and comfortable being able to do all sessions via video chat Show reply

Richie
Richie
 

My therapist is a remarkable woman and has been helping me immensely with my complex PTSD, anxiety and depression

My therapist is a remarkable woman who has been helping me immensely with my complex PTSD, anxiety and depression. She listens and gives helpful strategies. She has opened my eyes to a lot of things and shows compassion and understanding. A few weeks ago I was in a really bad place. I don’t want to leave this earth anymore. There’s finally a light at the end of the tunnel. Show reply
Michael
Michael
 

This has been great for me would not got through this with out help

It’s been a great experience with my canceller to get me through this. Show reply
Monique P
Monique PQLDSouth East Queensland, QLD4 posts
 
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Questions & Answers

mary russo
mary russo

Hi, I am Community Mental Health Practitioner wanting to know what your pay structure is and how long are the sessions.. also do you have anyone who does EMDR

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