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SP Mobile

SP Mobile

 Verified
SP Mobile
4.6

54 reviews

Positive vs Negative
83%17%
Customer Service
4.8
Job Satisfaction ?
4.9
54 reviews
5 Parvez H.  · iphone screen – exexcellent serivice they are very professional as well the sales representative is excellent as well polite and friendly.
5 syndiy  · will be back – reasonable price,pretty fast on repair, will be back for sure
5 Courtnwy Paige  · Great service! – Very friendly and helpful from the moment I walked in.
5 Ulrika D.  · Great immediate service – Always quick and polite and well priced. We have bought screen protectors and phone cases here.
5 Cyn  · Great service – Thanks so much for helping me pick out my case!!! V friendly
5 MRM  · Good, fast service – Change screen protector. Good, fast and very pleasant service. Competitive price.

Reviews with attachments

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Nicole C.
Nicole C.
 

Very good service recommend it – Very good customer service staff are very kind and always willing to find a solution for your tech problems

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Patrick
PatrickNSW
  Verified

Great range of cases and quick service – SP Mobile has been helping me protect my phone for many years now. They always stock reputable brands such as Tech 21 and Otterbox. They also provide quick service of tempered glass replacement.

Positive reviews

bencase28
bencase28
 

Awesome service – Fast … good price … honest Brought my iPhone in for charging issues .. only needed the port cleaned .. charged me bugger all .. Brought my iPad in for cracked screen .. fixed that quickly and gave me a good discount on screen protector and cases

Brendan
BrendanNSW
  Verified

Nice screen cover and friendly staff – I went to the shop inside East Village to get a screen cover for my iPhone 14 Pro. The lady at the desk was able to very friendly and was able to pop on the cover without any bubbles. She was also nice enough to give me a $5 discount :)

Charlie
CharlieNSW
  Verified

Quality service at an affordable cost – Pleased with their service when I had my iPhone 6 battery replaced a couple of days back. They gave me one year warranty for peace of mind

Negative reviews

Jacqui G.
Jacqui G.NSW
 

Beware price gouger – Suggest you get quotes before you go to this shop as they can price gouge as it happened to a friend of mine. They quoted $250 for iPad Air battery replacement and she is naive and accepted it . I said to her sounds a bit of a rip off and rang one other who quoted $120 . I went to shop and they quoted me $200 and I told them I had been quoted… Read more

$120 and they said the screen breaks usually and they need to replace it at same time which is why the price is more . My friend challenged them when she picked up iPad and they said in front of me that her screen had a crack but it did not. So beware ?

Elena
ElenaNSW
 

Good customer service but expensive – I was trying to get iPhone fixed for a reasonable price when I contacted SP Mobile via the internet I started a live chat as I had many questions and didn't understand what was going on with my phone. A very nice lady helped me out throughout the process and she helped me figure out what was the problem with my phone, what store was the nearest to… Read more

me and much more. Although the other store took a lot of time to answer she was constantly working about the customer service she was offering and even told me I could go to another shop further away to get a better service. Although the customer service was great and they took amazing care of you the price was too high and not affordable for me when I contacted her about this issue she offered me a lower price because I didn't get the expected care or service it was still too expensive.

I would've taken my phone there if It weren't for the price. So it's a great shop, but the prices are over the top.

alexhanjin2
alexhanjin2Western Australia
 

Very rude and scammers – I bought the iPhone x from them and the phone was broken, so I called them and they said they didn't sell me the iPhone and they can't give me a new phone even though I have email and proof I bought the phone from them, the staff are very rude and unmotivated, big scam, do not buy from them.

Recent reviews

Jason
JasonNSW
 

Amazing Service! – Came in to repair my Samsung S21+ after the screen had broken. The guy at the Lane Cove branch was incredibly skilled and kind. He worked lightning quick and even threw in a new case for me! Prices are very reasonable. Will definitely come here again and recommend it to all my friends!

Steph
Steph2 posts
 

Friendly service – Glass protector and new cover fitted. Friendly service and well priced.

Danling
DanlingNSW
 

Super great service, highly recommended – Thank you Dillion for saving my phone, best service ever. My phone was smashed and I was very worried that I would lose all my photos of my cat who just passed away. Its also an older phone. Dillon was considerate and came up with different ways to solve my problems. We ended up fixing my phone, he ordered the parts which arrived within 12 hours.… Read more

He fixed the screen and spent extra time to make sure everything is glued properly. Really amazing customer service, highly recommend and will return again any time! Thank you!!

Tracy
Tracy
 

Friendly repair shop – Has accessories for all apple devices. Repaired my phone in 30 minutes. Its located in the Bridgepoint shopping centre.

Phone / Computer Repair Services

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Daisy
Daisy
 

Convenient phone shop – Located in Bridgepoint Shopping Centre and they have all necessary phone accessories for a reasonable price. Friendly staff as well.

Tash
Tash
 

Amazing – They were so lovely and helpful when my screen broke.

Nomin B.
Nomin B.
 

Very nice phone shop – I bought my Ipad case from here and also asked about my Iphone sim problems. Staff was friendly and helped me a lot

Anand J.
Anand J.
 

Fast service – The shop is located in the grand Eastlakes shopping centre. Staff repaired my phone in under 30 minutes. Very helpful and professional.

Jerry
JerryNSW
  Verified

friendly staff – staff was friendly and helpful. Transferred all my data from old iPhone to new. located in the grand shopping centre, east lakes.

Barbie
BarbieNSW
  Verified

Two thumbs up for good customer service – SP Mobile has made my iPhone working again after no such luck in other phone repair shops. They are also located inside of East Village so you can shop while you wait.

Summer
SummerNSW
  Fair Incentive

Gave me a new phone case – Very good gave me a good phone case that I needed and very kind and nice store

Michael
MichaelNSW
  Verified

Screen Replacement Successful – The screen that they had put on my iPhone 11 has been working well. Recommend this place

Ellie
Ellie
 

Very helpful – Staff helped me with all the issues I had with my phone.

Phone / Computer Repair Services

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William
WilliamNSW
 

Great service – Great service. Helped me with my problem on my iPad. Recommend. This branch was located in the Grand Eastlakes Shopping Centre.

Christina
Christina
  Verified

Prompt service and affordable price – Impressed with the price and quality of their services. Other phone shops usually charge higher even just for tempered glass

NAA
NAA
 

Great service! – Nice job, great work, timely, able to offer solution, excellent service.

Dean Barry
Dean BarryNSW2 posts
 

Amazing Service – Replaced my broken iPhone screen and screen protector, well priced and quick, had a coffee and came back and the phone was complete. Highly Recommend. Situated next to Bowan Island, inside East Village.

Kelly
Kelly NSW
 

Great service – Fast friendly service, just what I needed to fix my iPad on Christmas Eve - service with no hassles. Would definitely recommend using these guys for anything iPad or iPhone related.

Julz274
Julz274NSW
 

Would give 6 stars if I could – Every time I come here I get looked after at the Zetland store The people that work here the customer service is always five stars they are kind and friendly and always willing to help

Yvonne
Yvonne2 posts
 

Great service in Lane Cove SP Mobile shop – Few days ago I visited my local SP Mobile shop in Lane Cove with my Iphone needing a back up in ICloud, purchase of more data and few other little things.Young men providing the service were very professional,informative and courteous.I would recommend this shop to everyone.

Hour P
Hour PNSW
 

Friendly Service and Reasonable Repair Price – I'm a return customer. Love the service and the product quality. They fix my iPhone X Screen in less than 20 mins and price is very reasonable. I also fix my iPad Mini 3 Screen at this place 2 years ago and I can still claim the warranty. What an amazing Warranty Policy. They never fail to impress me with their customer service. They seem to focus alot on quality and service. That's exactly what i need. Thank you SP Mobile

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