Spas Direct

Fantastic Spa that has everything we need and easy to maintain . Muftah has provided the best service and was a pleasure to deal with . We love the simplicity of this unit .

Kerry and team at spas direct where easy to deal with would recommend to everyone they even craned over fence for me thanks again Kerry also display at Caloundra is worth a visit

We made the decision to invest in a hydro therapy spa from spa's direct. The service we recieved was second to none. Thank you to Muftah for his attention to detail and making it such.an easy and hassel free purchase. With little to no maintainence for the amount of use. We get to spend more time enjoying our spa.
Sean

Thank you Muftah for a friendly and professional service. Absolutely great spa with a great pricing too. Highly recommended to anyone who is looking for a spa. My kids love it!

My Spa is cracked and after 4 months of promising they would fix it, absolutely nothing!!! The government lets them keep trading as well which baffles me!!!!
My Spa was not touched over winter and it cracked! Just goes to show how strong their acrylic is.
Please look elsewhere for a spa don't be upset and devastated like I am!!!

I am amazed by how many people have great service and for some reason I cannot get an answer for a ticket raised on May 21st 2018! Ticket number 423 raised 21st May 2018 in relation to replacing panels that were damaged on delivery - I have been contacted numerous times, had your technician here to look for himself, been promised resolution by a number of people, and yet on the 28th Feb 2019 still sit with damaged panels and no answer! Update, it is now the 13 September and this is still not fixed!

Our spa is used every second day morning and night, It takes a while to get used to the chemicsls but after a while it is not hard to maintain. The control panel did malfunction a few months after purchase but was fixed promptly

Terrible experience with spa direct in Melbourne- John & the head office Kerry & Kylie. Bought a spa in March missing jet and I have been trying to get this fix for six months no one will take the responsibility to do anything. John never respond and never care he sell take the commission and vanish, Kerry will say Kylie will f/up every time I speak to her. They ripped off to sell me another step and charge me another $250 extra. Wanted the refund they never did, very bad experience and terrible customer service. Disgusting stay away from this company. I will take this case to VCAT and consumer affairs.
Misleading advertising and unlawful sale & staff hungry for commissions Linda /Melbourne

My spa has just left me anxious and deeply sad.... I'm scared to go near it in case something else goes wrong.... Acryllic is cracked, hard cover broken and all the jets dont work together. So dissapointed!!!!! Once you pay your money they don't wont to know you, however keep giving away free spas!

I bought our spa coming up the 3rd Christmas
It’s great for summer and it feels amazing in winter. Only problem you don’t want to get out!
I don’t use mine enough. Generally don’t have the time. But I’ve got it now and whenever I feel like a bit of relaxation in I go!
Spas Direct were a great Company to deal with. Fingers crossed we’ve had no problems

All of these reviews are crazy ! Why would you review a product only because you get paid to do so. My Spa has been falling apart and been faulty from day one, I’m not going into my sob story why I got it but the whole surface has bubbled it cuts out all the time and it is the biggest waste of my money .. they should’ve just taken it back if they gave me 3k right now to take it and get it out of my sight I would be happy.. I’m lodging a claim with ACCC because I can’t deal with these people.. enough is enough

Have had our spa for 3 months now and would use it 4-5 times a week. We absolutely love it!! Service was good and delivery was stress free. No regreats.

Easy to maintain great family entertainment the cost compared to a concrete pool are unbelievable
And if we decide to move we can take the swim spa with us to our new house

I love my spa really simple to use have had for two months and all working great. I purchased the 2 recliner 3 seat Venus deluxe and love all the extras

As a family we had been looking for a while for the perfect spa to join our family. We had been looking for months and an add for spas direct popped up. Process was easy to order and they were helpful in answering every question I could throw at them. A week later we had our new addition and now my kids are in it 2-3 times a week. Sometimes more. Best investment ever. Thank you spas direct.

The whole process was so easy. I went though zip finance to purchase, a quick application online and the purchase was approved. Fast delivery at a time and date that suited me and easy as set up and maintenance (I am a complete spa novice btw). The kids love the "spa parties" as do the adults. Best purchase ever!

We have continued to use our spa through winter and generally wash the filters once a fortnight every week in summer. Loving how we get to enjoy the spa all year round. If you have a question Customer service can be a bit slow to return enquiries. If they can fix this then it would be 5 stars from us.

We picked up our new spa the other day and just love it!!! It was great value for money, highly recommend spas direct!!! Well be using it every weekend, great for entertaining.

My spa is so simple to use and i love it so much.
The people at Spas direct are so easy to deal with, friendly and helpful. thinking of getting a spa, go through Spas direct.