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Spas Direct QLD, Brisbane

Spas Direct QLD, Brisbane

4.2 from 15 reviews · View Statistics

Reviews

4.2

15 reviews
4
(0)
3
(0)
2
(0)
  • Value for Money
    4.1 (8)
  • Cleaning & Maintenance
    4.1 (8)
  • Product Quality
    4.3 (8)
  • Return Claim MadeYes (0) · No (6)
  • Customer Service
    3.8 (8)
  • Warranty Claim MadeYes (1) · No (4)
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Belinda

BelindaSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Spa Heaven

published

Received our spa last week and I'm in heaven. We use it daily after work.
So far we have just filled it and enjoyed. No maintenance at all. Perfect for us as we work alot.

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationGoldcoast qld
Warranty Claim MadeNo
Purchase TypePool and Spa
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The reviewer stated that an incentive was offered for this review

Hayley M

Hayley MCentral Highlands and Goldfields, VIC

  • 2 reviews

Amazing prices, products and customer service.

published

I use my spa on a daily basis. I was extremely impressed by the customer service your company provided, with Prompt responses and nothing was too had. The features and overall quality exceed my expectations.
With multiple filters and the ozone hygiene function, makes cleaning the spa a breeze.
Word on the street is that we are the envy of all our neighbours with our new swim spa

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationDandenong Melbourne
Warranty Claim MadeNo
Purchase TypeSpa
See all answers
Christopher

ChristopherSouth East Queensland, QLD

Amazing spa

published

The new spa is an amazing addition to the family we have all been using it every day the whole family are absolutely loving it. It’s so relaxing after a long day.

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Store LocationQld wearhouse
See all answers

The reviewer stated that an incentive was offered for this review

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Lindsay H.

Lindsay H.South East Queensland, QLD

best buy ever

published

we use the spa at least 3-4 times a week all year round. much better than just a pool that you can only use when its warm. lovely just to relax in or for the kids to have fun

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store Locationbrisbane
Purchase TypeSpa
See all answers
Rebecca Pirlo

Rebecca PirloSouth East Queensland, QLD

Absolutely loving it

published

We are absolutely loving our new Spa it’s so relaxing after a days work we get in every day It was delivered within a week of purchase And the delivery guys were very friendly.

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Store LocationQld wearhouse
See all answers

The reviewer stated that an incentive was offered for this review

Great spa!

published

We use our swim spa 4 to 5 times a week swimming and add chemicals once or twice a fortnight. Perfect for our small family. Great customer sevice and easy warranty claim.

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationMaryborough
Warranty Claim MadeYes
Purchase TypeSpa
See all answers

The reviewer stated that an incentive was offered for this review

Thanks paul

published

Good resolution from Paul regards to cv 19 spa delays can’t wait for the spa to arrive
And do some swimming

Will leave a product review once I have received it

Incentivised ReviewNo
Return Claim MadeNo
Store LocationOn line
Warranty Claim MadeNo
Purchase TypeSpa
See all answers
1 comment
Spas Direct
AfterSalesSpas Direct

You know your spa is on the way, multiple people have told you, Please confirm your invoice number I would like to look in to this matter regards spas direct

Grant R.

Grant R.Central West, NSW

Crap Spas, Crap Service, Crap Business - Don't go near them!!

published

My Spa is cracked and after 4 months of promising they would fix it, absolutely nothing!!! The government lets them keep trading as well which baffles me!!!!
My Spa was not touched over winter and it cracked! Just goes to show how strong their acrylic is.
Please look elsewhere for a spa don't be upset and devastated like I am!!!

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Incentivised ReviewNo
Purchase TypeSpa
See all answers
2 comments
Spas Direct
AfterSalesSpas Direct

what is your invoice number I would like to look in to this matter regards spas direct

Spas Direct
AfterSalesSpas Direct

Grant We have sent you multiple messages asking you to call us, If you do not call us we not not solve your issue. Our number is 1300 772 734 quote your invoice number.

AJ Jay

AJ JayGold Coast

  • 3 reviews

Great spa, poor experience

published
Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationGold Coast - Sales rep Mark
Warranty Claim MadeNo
Purchase TypeSpa
See all answers
6 comments
Spas Direct
AfterSalesSpas Direct
AJ Jay
AJ Jay
Spas Direct
AfterSalesSpas Direct
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Awesome

published

We use our spa everyday.its easy to maintain. We take water samples to our local pool shop and they help us with keeping chemical balances etc correct very simple.

Hodgo

HodgoSpringfield

Awesome Spa .. great value

published

Absolutley great service.. we were told it was going to take an extra 6 weeks for delivery...quick phone call.. we were upgraded and its even better than anticipated. Good wuality product.. also THE SPA MAN removalists did a great job.

Clive

CliveRobina

  • 4 reviews
  • 8 likes

Happy as

published

We have a Californian Grande. Have had it around 6 months. Delivery was as agreed and all was fine. We are totally enjoying our Spa, there is room for our whole family and the wee ones have a ball in it. We would certainly recommend both the Spa and the Company.

1 comment
Spas Direct
AfterSalesSpas Direct

Hi Clive. I had the same spa. Yes it a great size the Californian grande. Thank again for your custom and review. We appreciate your comment.

Chickiefiz

ChickiefizGreater Melbourne (Outer), VIC

Best item i have ever brought

published

We brought the Bali Deluxe around 8 months ago. It is just fantastic. We are in it at least 3 times per week. Its so relaxing after working and running kids around all day. Its low maintenance and has only added $20 to our monthly electricity bill and we keep it hot everyday!!! Love it!

1 comment
Spas Direct
AfterSalesSpas Direct

Thank you for your business. We appreciate your business and review

Adrienne

AdrienneSouth East Queensland, QLD

  • 3 reviews

Love our spa

published

We made the best decision buying our cascade swim spa we were looking at putting a pool in and found spas direct seen a swim spa and the rest is history. Warm in winter cool on summer best of both worlds. Highly recommended Spas Direct and all the team.

Kelhd

Kelhd

  • 2 reviews
  • 5 likes

If I could give a negative star I would

published
2 comments
Spas Direct
AfterSalesSpas Direct

Hi kelhd. sorry to hear you are not happy. So we can identify you as a real client we need you invoice number as we can address any outstanding issues you may have. Kind regards

Spas Direct
AfterSalesSpas Direct
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