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Spas Wholesale

Spas Wholesale

 Verified
Spas Wholesale
4.8

137 reviews

Positive vs Negative
95%5%
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Warranty Claim MadeYes · No
Value for Money
4.7
Cleaning & Maintenance
4.6
137 reviews
Heath
HeathVIC
  Fair Incentive

Absolutely love our Majestic Pro Max Swim Spa! The spa itself is fantastic, and the sales team were excellent from start to finish. Communication was always quick, friendly and helpful. Couldn’t be happier with our purchase — highly recommend! Show details

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Laura F
Laura FQLD
  Fair Incentive

⭐⭐⭐⭐⭐ Fantastic Experience We recently purchased a Venice Pro Max swim spa from Spa Wholesale and couldn’t be happier with our experience! The swim spa itself is absolutely amazing and has exceeded our expectations — it’s already become such a fantastic addition to our home. A huge thank you to Fiona, who was absolutely superb from start to… Read more

finish. She was extremely helpful, knowledgeable, friendly and genuinely went above and beyond to make the whole purchasing process easy and enjoyable. Nothing was ever too much trouble, and we always felt like we were in great hands.

Fiona’s customer service was exceptional and really made the whole experience that much better. We wouldn’t hesitate to recommend Spa Wholesale and Fiona to anyone considering a swim spa.

We are absolutely thrilled with our Venice Pro Max and couldn’t recommend them highly enough! ❤️‍♀️

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Kyle I
Kyle I
 

Spas Wholesale have been a great experience! Its been a pleasure dealing with spas wholesale , from the start having Fiona reaching out making the process much easier to pick the spa the suit our needs , Setting up and organising spa delivery and helping with the final product. Highly recommend spas wholesale for all your spa needs !

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Reviews with attachments

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Yvette
YvetteNSW
 

I was extremely satisfied with my first phone call. Fiona was very helpful through the whole process. I will highly recommend your comapny

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Steve R.
Steve R.VIC4 posts
  Fair Incentive Verified

Great customer service. After sales service also very good. Spa works great. Excellent value for money. Show details

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Raj Deepak
Raj DeepakVIC
  Fair Incentive Verified

I recently purchased a Hawaii swim spa promax and had an absolutely excellent experience from start to finish. The delivery process was smooth, timely, and very well coordinated. The team was professional, careful, and ensured everything was handled perfectly upon arrival. The spa itself exceeded my expectations in terms of quality, design, and… Read more

performance. It has truly transformed my home into a relaxing retreat. Every feature works flawlessly, and you can really tell it’s a premium product.

Customer service was also outstanding—responsive, helpful, and genuinely committed to making sure I was satisfied.

Highly recommend to anyone considering a spa purchase. Couldn’t be happier!

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Jeremy D.
Jeremy D.QLD
 

Spa Wholesale have been an amazing company to deal with from the first contract through to delivery. Very helpful with suggestions on the right swim spa for our family. We couldn't be happier. Thank you Show details

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Daniel L.
Daniel L.NSW
  Fair Incentive Verified

Great spa, and fantastic support from the Spas Wholesale team. Show details

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Ceagles
CeaglesNSW
  Verified

Right from the beginning Fiona was a great help with selecting the spa for us accommodating our needs and price. With all her years' experience she made the process extremely easy including the arrangement of the delivery. The delivery was within 1 week right before Xmas and everything turned out to plan. I can't recommend Spas Wholesale enough.… Read more

Let's not forget about the spa experience. Hands down should have replaced the old Spa years ago, didn't realize how much more comfortable, aesthetically pleasing and economic they are.

We are in the Spa about 3 nights a week, I use very minimal chemicals to treat it after each use and its always crystal clear. We are extremely happy with the purchase.

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Maureen Sharp
Maureen SharpWA
  Fair Incentive Verified

Great customer service from Fiona! All questions answered very promptly. We are using the spa everyday and the grandkids absolutely love it. Tutorials and manual are very useful. Cannot speak highly enough of the value for money Show details

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Wol
Wol
  Fair Incentive

Very spacious and deep. Jets give an amazing massage. Will be using daily. Show details

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Dean
DeanNSW
 

Great product selection and easy to deal with. Great spa at a very competitive price. Show details

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Travis C.
Travis C.QLD
  Fair Incentive Verified

Great product. Can’t wait to spend our evenings on our rooftop terrace in this quality spa. Show details

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Nat
NatQLD2 posts
  Fair Incentive

From first contact with Fiona to the delivery by Pete and Steve, it was a completely positive experience. All polite, communicative and knowledgable. The spa is absolutely top tier and quality. A beautiful addition to our home and a blessing! Easy to maintain and use. A beautiful self care product indeed! Thank you to the team at Spas Wholesale for your amazing service! Show details

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Brent S.
Brent S.SA4 posts
  Fair Incentive Verified

Spa Wholseales and especially Fiona have been nothing but exceptional. All throughout the process of the sale and the after sales customer support has been second to none. I have and will keep recommending to everyone Show details

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Denise Cook
Denise CookQLD
  Fair Incentive Verified

So happy with our new spa - the quality is amazing and it is so quiet. Even though it is winter we can still enjoy and relax in it.

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Fernando
FernandoQLD
  Fair Incentive

Great service. Fiona was great with info. Delivery was also fast.  Show details

Latest follow-ups

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Robert L
Robert LNSW6 posts
  Fair Incentive

I have just moved down the South Coast and have spent a lot of money and energy making our new house look perfect. Then one night the wife said I think we need a Spa ohhh nooo i thought, So the following day I rang Spa Wholesalers and spoke to… Read more

Fiona. From my first enquiry I thought wow how professional Fiona was, not just the normal pushy sales person. Fiona was very welcoming and very professional, therefore I did not need to shop around, from start of sale to Finish I can't believe the Service I have received. One of the best companies I have ever dealt with, and further more Fiona is contactable basically any time for any queries or Questions to help in any way, Love your work Fiona, so anyone in the market looking for a Spa, I highly recommend Spa Wholesalers, i am one very happy happy.

 Follow-up  · We use our Spa all the time since installed, very regularly, Have found it is very low maintenance, so easy to adjust heat temp up and down and the cover does hold the heat, since we have had it not expensive to run with Solar, It looks sensational in the yard everyone that comes over loves it, Installation was very easy, and once again great after sales service, if required can still ring Fiona for advice

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Jared
JaredNSW
  Verified

Highly recommend spa whole sale spas. I have the Capri model Love it. Really easy to use Top quality latest technology. Well built. Light. Blue tooth speakers. Ozone. Very easy modern touch screen control. Powerful jets. Perfect to relax and massage at the end of the day. Show details

 Follow-up  · Really happy with it. Top end quality spa I use it every night to wind down with massage jets. Easy to use. Great latest technology. + Great customer service when I had some questions etc.

In-depth reviews

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Mike D
Mike DNSW
  Verified

Huge thanks to SPASWHOLESALE! Seriously, after checking out a bunch of spa places across Australia, I reckon they're the best – top-notch quality and service, and the best prices around. I'll be honest, I had a few doubts at first. But as soon as I called them? Gone! Their team just knew their stuff. They helped me with everything – picking the… Read more

right spa, sorting delivery and installation, showing me how to use it, and even giving tips for cleaning and looking after it. No trouble at all. they provided seamless, end-to-end support, leaving no aspect unaddressed. My Heavenly Round spa is really well-built with tough materials perfect for outdoors. The jets are great – I can easily adjust how strong they are. The heater works perfectly, and the LED lights make it super relaxing at night. Water stays clean all the time because of the incredible filtration system. Honestly, my family and I love it! We use it every single day, no problems at all. It's our daily slice of luxury. Overall, I'm extremely pleased with both the exceptional product and the outstanding service. Yeah, buying something big like this means you'll have questions, but SPASWHOLESALE made it easy with their pro help. 100% recommend them if you want a great outdoor spa without the fuss!

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Anthony
AnthonyQLD3 posts
  Fair Incentive

Legit service and quality. Capri Spa – I purchased the Capri Spa. Industry experienced Fiona on the phone provided 10/10 service/communication. I hadn't bought anything of this value online before without inspecting it in person so I was unsure. It's been a month of daily use now and I can't fault this spa. Very happy with the quality of the Capri. Fiona is lovely and was happy and… Read more

available to answer all my questions over many phone calls. She made this purchase for me simple and easy.

Plenty of adjustable jets, powered by 2x jet pumps. plenty of jet power which can be adjusted to suit. I have 2 broken/healing feet which is my reason for purchasing. The powerful jets have sure helped the swelling and mobility in my ankles. The lounge seat is a winner for lower limb massage. Lounge seat has its own jet pump. The other seats are powered by the 2nd jet pump which can be individually controlled. The Diverter valve between these seats is a win! Great spa for 2/3 people.

Electrician installed it on a 32amp circuit breaker, load shedding. Spa manages to hold my set temperature at 38 degrees, even when in use. Surprisingly easy to maintain with the start up chemical kit. Inbuilt Bluetooth speakers, waterfall feature and great lighting. A Perfect hydrotherapy spa to aid my recovery. Thank you Spas Wholesale

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theoracle
theoracleVIC15 posts
  Verified

Somewhat disappointed – Received excellent service from [Name Removed], however, if I had the chance to view or test the spa with neither being an option, then I wouldn't have purchased the spa or this model at least. Firstly, jets in 2 loungers protrude way too far and dig into your back especially when pumps are off. Secondly, there is no drainage outlet in the base of… Read more

the spa so will never empty completely if you need to drain it, not to mention that it's practically impossible to turn the drainage valve open to release the water as well so will cross that bridge when I get there or guess I'll have to syphon the water out manually. Lastly, generic spa cover is 100mm too big so slides around, [Name Removed] kindly arranged for a replacement only to receive the exact same size and model that's too big so issue remains. So, overall yes, I'm disappointed especially now that I've gone through the trouble of building my deck around it making it difficult to remove and replace with something more decent with an $9,000 price tag. Afraid I cannot agree with the other reviews especially in light of the fact that I'm a long term spa owner and my old spa was way superior.

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Positive reviews

Sandra summers
Sandra summers
  Fair Incentive

We have just received our spa and I could not fault the salespeople. Fiona was very informative and kept us up to date with progress. Delivery was on the day organised, and the delivery driver was wonderful, making sure that everything was perfect before he left. We haven't been able to use it yet as waiting on a deck to be built, but looking forward to swimming again. Show details

debbie carroll
debbie carrollVIC
  Fair Incentive Verified

bought a 6 mt spa and delt with kim she is truely amazing through the whole process she spoke to me ask my needs and found me the perfect swim spa to top it off she gave ne a number for a for a family budget freindly delivery driver who went outta his way to work in with my budget and make sure i had the best delivery service even though i was… Read more

3 hours away great team to purchase of highly recommended after setting up one of my hets was playing up After one phone call had a handy man out to fix with in 2 weeks i could not recommend this company more well done spa s wholesale for the great customer service many night spent in your wonderful product well done

Cobey Wilson
Cobey WilsonNSW
  Verified

After reading through the reviews, I decided to purchase the spa from Spas Wholesale, and I’m so glad I did! From the initial purchase to delivery and setup instructions, everything has been smooth and hassle-free. I plan to update this review every year to share my ongoing experience with this spa. So far, it’s been a fantastic investment, and I highly recommend Spas Wholesale for their excellent service and quality products. Show details

Negative reviews

Kym
KymWA
 

Very disappointed with the customer service (or lack of it). Fiona was all promises and helpful to secure the sale, but as soon as the money was paid she has been a ghost. We were promised support for delivery (needed crane advice) and that was never provided even after many emails and calls asking for help. Our biggest issue now is that there are… Read more

parts missing from the pump - no power cords or tubing - so we are unable to complete the install. Both us and our electrician have tried to contact Fiona or the team to report the problem and seek a resolution for over a week...still no answers. So, currently our $29000 swim spa is not so majestic. Would appreciate a call back and the parts we paid for please.

sophie D.
sophie D.SA
 

Horrible sales person – We order a spa on the 11th of November. All sounded good, till now. Absolutely no update on potential delivery. The sales person is always so vague and disorganized. It's a worry. We fear this company is not genuine. Anyone else has had similar experience? Show details

carl prior
carl priorNSW8 posts
 

Lack of respect and help. Treat you like a child – Cannot use our spa, has had issues small and large since we purchased it, no back up support or introduction to the spa and its workings. Your supposed to be a mind reader. Not happy at all. Show details

Recent reviews

Ruby Nguyen
Ruby NguyenQLD
  Fair Incentive Verified

I am so lucky to make the right decisions about swimming spa instead of swimming pool. Great experience and can use it all season

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Belinda F.
Belinda F.NSW3 posts
  Verified

Completely in love. Thank you. Just unwrapped our newest addition and can't wait to fill her up. I want to say a massive thank you to you all there for your assistance from start to finish. Your patience as our timeline had to extend. You guys are brilliant. Show details

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Alicia E
Alicia EQueensland2 posts
  Fair Incentive

We are so happy with our Amazon Swim Spa from Spa Wholesale! We had fantastic customer care experience with Fiona, along with support once the spa had been delivered. Its been easy to start up and maintain. We are impressed with the value for money and our family will definitely be able to use the spa all year round! Show details

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Grant
GrantNSW2 posts
  Fair Incentive Verified

Excellent value, service and support! Spa is of high quality and much better value than comparable models in the market. Fiona was fantastic to work with and provided support through the whole process. Highly recommended! Show details

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Rhonda W.
Rhonda W.QLD6 posts
  Verified

Right from the start dealing with Fiona from Spa Wholesale through to delivery driver, the service and professionalism was first class. Fiona knows her products well, delivered on her timelines, kept in touch and continues to provide after sales service 6 months later. The truck driver navigated a very difficult route to drop our large swim spa… Read more

perfectly in place. We love it and even our dog loves it. He joins us sitting on top every time we use it. Very easy to care for.

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Richa R.
Richa R.
  Fair Incentive Verified

“Fantastic home luxury! The family spa was installed quickly and seamlessly, and it fits perfectly in our backyard. It’s easy to use, heats up well, and is surprisingly spacious. The jets are very powerful for a relaxing massage, and it’s become our favourite spot to unwind as a family. Great value for the comfort and convenience it brings right at home Show details

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Jacqui
JacquiQLD2 posts
 

I researched swim spas for many months before deciding to go through Spas Wholesale. And, I am so very glad that I purchased the 'Atlantic' swim spa through them. Fiona was/is fantastic. She organised everything regarding delivery, (transport and crane services), swim spa requirements (slab and all set up requirements) and water clarity and… Read more

maintenance. She continues to talk me through any questions and maintenance issues and now I maintain my own spa (with her guidance) without the need for pool/spa services. I highly recommend Spas Wholesale.

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