Spas Wholesale
Verified148 reviews
Fionna from Spas Wholesale was more than helpful and prompt. The price was more that competative and the product is top quality. Within a week we had our Spa installed in a remote country location and the back up instructional tuition to help us live with our hot tub was sensational. We could not be happier. Show details
Great service from Fiona who we spoke to before sale and after. Always willing to help and take our call and talk us through anything! Fast delivery and cannot fault this company and our family loves our new spa! 100% recommend! Show details
Fantastic company to deal with, Fiona is extremely helpful and excellent to deal with. Spa product is top quality and everything from purchase to delivery has been fantastic , would recommend wholesale spas to any one considering purchasing a spa. Show details
Reviews with attachments
What great service, Fiona was fantastic and made everything so simple and quick to happen. Delivery was quick and done super professional.

- +3
After a lot of research we purchased a Florence spa due to it’s size and shape - we had a challenge due to Qld fencing requirements and ended up building it up to avoid completely fencing it off - so happy with the final result. The jets are powerful and we love sitting in it in the evening watching the stars - it seats 7 so there is room for all our family. So happy with the overall experience from the delivery and set up with Fiona. Show details

- +1
From the minute I called and spoke to Fiona the sales consultant she was super helpful. Explained everything I needed to know. This was a super quick purchase. Delivery took place the next day after full payment was made. The delivery guys were amazing. It was put in place, and explained what I need to do to start up the spa. The control panel is… Read more
very self explanatory and easy to use. So happy I made this purchase. Highly recommend this company to anyone looking for a spa.
I was extremely satisfied with my first phone call. Fiona was very helpful through the whole process. I will highly recommend your comapny

- +2
Great customer service. After sales service also very good. Spa works great. Excellent value for money. Show details

- +3
I recently purchased a Hawaii swim spa promax and had an absolutely excellent experience from start to finish. The delivery process was smooth, timely, and very well coordinated. The team was professional, careful, and ensured everything was handled perfectly upon arrival. The spa itself exceeded my expectations in terms of quality, design, and… Read more
performance. It has truly transformed my home into a relaxing retreat. Every feature works flawlessly, and you can really tell it’s a premium product.
Customer service was also outstanding—responsive, helpful, and genuinely committed to making sure I was satisfied.
Highly recommend to anyone considering a spa purchase. Couldn’t be happier!

- +3
Spa Wholesale have been an amazing company to deal with from the first contract through to delivery. Very helpful with suggestions on the right swim spa for our family. We couldn't be happier. Thank you Show details

- +6
Great spa, and fantastic support from the Spas Wholesale team. Show details

- +2
Right from the beginning Fiona was a great help with selecting the spa for us accommodating our needs and price. With all her years' experience she made the process extremely easy including the arrangement of the delivery. The delivery was within 1 week right before Xmas and everything turned out to plan. I can't recommend Spas Wholesale enough.… Read more
Let's not forget about the spa experience. Hands down should have replaced the old Spa years ago, didn't realize how much more comfortable, aesthetically pleasing and economic they are.
We are in the Spa about 3 nights a week, I use very minimal chemicals to treat it after each use and its always crystal clear. We are extremely happy with the purchase.

- +2
Great customer service from Fiona! All questions answered very promptly. We are using the spa everyday and the grandkids absolutely love it. Tutorials and manual are very useful. Cannot speak highly enough of the value for money Show details
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Great spa, knowledgeable installers seemless installation, runs like a charm. The lay down seat is just what my tired body needs at the end of a day
Amazing service with Fiona from spa wholesale! We couldn't be happier with our spa! We have been in the spa every day since we have received it! Would recommend them to everyone we know! Show details
When purchasing our Family Model Spa, we found Fiona to be fantastic with her product knowledge and helpful information. We did have a slight problem once we received our Spa, but Fiona had it sorted in a very professional way. We are very happy with our purchase and are enjoying our Spa so much!! Cheers Paul Show details
We purchased our spa from spas wholesale as the pricing was excellent and very competitive in the range we were looking at. We elected got pick up the spa from the Brisbane depot. The team there are friendly and super helpful. They helped me load and secure the spa on my trailer. The spa looks better than the pictures online make out. Very solid… Read more
and extremely well finished off. Can’t wait for the sparky to wire it in so we can get started and enjoy our new spa.
Latest follow-ups
- +6
I have just moved down the South Coast and have spent a lot of money and energy making our new house look perfect. Then one night the wife said I… Read more
think we need a Spa ohhh nooo i thought, So the following day I rang Spa Wholesalers and spoke to Fiona. From my first enquiry I thought wow how professional Fiona was, not just the normal pushy sales person. Fiona was very welcoming and very professional, therefore I did not need to shop around, from start of sale to Finish I can't believe the Service I have received. One of the best companies I have ever dealt with, and further more Fiona is contactable basically any time for any queries or Questions to help in any way, Love your work Fiona, so anyone in the market looking for a Spa, I highly recommend Spa Wholesalers, i am one very happy happy.
Follow-up · We use our Spa all the time since installed, very regularly, Have found it is very low maintenance, so easy to adjust heat temp up and down and the cover does hold the heat, since we have had it not expensive to run with Solar, It looks sensational in the yard everyone that comes over loves it, Installation was very easy, and once again great after sales service, if required can still ring Fiona for advice
Follow-up · Delivery was great driver made it look so easy to unload and put in correct spot first couple of months it needed little extra care looking after water quality but now has been perfect power usage is very low, but we do have solar and battery so during day runs on its own

- +2
Highly recommend spa whole sale spas. I have the Capri model Love it. Really easy to use Top quality latest technology. Well built. Light. Blue tooth speakers. Ozone. Very easy modern touch screen control. Powerful jets. Perfect to relax and massage at the end of the day. Show details
Follow-up · Really happy with it. Top end quality spa I use it every night to wind down with massage jets. Easy to use. Great latest technology. + Great customer service when I had some questions etc.
In-depth reviews
Huge thanks to SPASWHOLESALE! Seriously, after checking out a bunch of spa places across Australia, I reckon they're the best – top-notch quality and service, and the best prices around. I'll be honest, I had a few doubts at first. But as soon as I called them? Gone! Their team just knew their stuff. They helped me with everything – picking the… Read more
right spa, sorting delivery and installation, showing me how to use it, and even giving tips for cleaning and looking after it. No trouble at all. they provided seamless, end-to-end support, leaving no aspect unaddressed. My Heavenly Round spa is really well-built with tough materials perfect for outdoors. The jets are great – I can easily adjust how strong they are. The heater works perfectly, and the LED lights make it super relaxing at night. Water stays clean all the time because of the incredible filtration system. Honestly, my family and I love it! We use it every single day, no problems at all. It's our daily slice of luxury. Overall, I'm extremely pleased with both the exceptional product and the outstanding service. Yeah, buying something big like this means you'll have questions, but SPASWHOLESALE made it easy with their pro help. 100% recommend them if you want a great outdoor spa without the fuss!
- +3
Legit service and quality. Capri Spa – I purchased the Capri Spa. Industry experienced Fiona on the phone provided 10/10 service/communication. I hadn't bought anything of this value online before without inspecting it in person so I was unsure. It's been a month of daily use now and I can't fault this spa. Very happy with the quality of the Capri. Fiona is lovely and was happy and… Read more
available to answer all my questions over many phone calls. She made this purchase for me simple and easy.
Plenty of adjustable jets, powered by 2x jet pumps. plenty of jet power which can be adjusted to suit. I have 2 broken/healing feet which is my reason for purchasing. The powerful jets have sure helped the swelling and mobility in my ankles. The lounge seat is a winner for lower limb massage. Lounge seat has its own jet pump. The other seats are powered by the 2nd jet pump which can be individually controlled. The Diverter valve between these seats is a win! Great spa for 2/3 people.
Electrician installed it on a 32amp circuit breaker, load shedding. Spa manages to hold my set temperature at 38 degrees, even when in use. Surprisingly easy to maintain with the start up chemical kit. Inbuilt Bluetooth speakers, waterfall feature and great lighting. A Perfect hydrotherapy spa to aid my recovery. Thank you Spas Wholesale
Somewhat disappointed – Received excellent service from [Name Removed], however, if I had the chance to view or test the spa with neither being an option, then I wouldn't have purchased the spa or this model at least. Firstly, jets in 2 loungers protrude way too far and dig into your back especially when pumps are off. Secondly, there is no drainage outlet in the base of… Read more
the spa so will never empty completely if you need to drain it, not to mention that it's practically impossible to turn the drainage valve open to release the water as well so will cross that bridge when I get there or guess I'll have to syphon the water out manually. Lastly, generic spa cover is 100mm too big so slides around, [Name Removed] kindly arranged for a replacement only to receive the exact same size and model that's too big so issue remains. So, overall yes, I'm disappointed especially now that I've gone through the trouble of building my deck around it making it difficult to remove and replace with something more decent with an $9,000 price tag. Afraid I cannot agree with the other reviews especially in light of the fact that I'm a long term spa owner and my old spa was way superior.
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Positive reviews
Absolutely love our Majestic Pro Max Swim Spa! The spa itself is fantastic, and the sales team were excellent from start to finish. Communication was always quick, friendly and helpful. Couldn’t be happier with our purchase — highly recommend! Show details
We have just received our spa and I could not fault the salespeople. Fiona was very informative and kept us up to date with progress. Delivery was on the day organised, and the delivery driver was wonderful, making sure that everything was perfect before he left. We haven't been able to use it yet as waiting on a deck to be built, but looking forward to swimming again. Show details
Very happy, 36 degrees on a cool night, lights on and action Show details
Negative reviews
Very disappointed with the customer service (or lack of it). Fiona was all promises and helpful to secure the sale, but as soon as the money was paid she has been a ghost. We were promised support for delivery (needed crane advice) and that was never provided even after many emails and calls asking for help. Our biggest issue now is that there are… Read more
parts missing from the pump - no power cords or tubing - so we are unable to complete the install. Both us and our electrician have tried to contact Fiona or the team to report the problem and seek a resolution for over a week...still no answers. So, currently our $29000 swim spa is not so majestic. Would appreciate a call back and the parts we paid for please.
Horrible sales person – We order a spa on the 11th of November. All sounded good, till now. Absolutely no update on potential delivery. The sales person is always so vague and disorganized. It's a worry. We fear this company is not genuine. Anyone else has had similar experience? Show details
Lack of respect and help. Treat you like a child – Cannot use our spa, has had issues small and large since we purchased it, no back up support or introduction to the spa and its workings. Your supposed to be a mind reader. Not happy at all. Show details
Recent reviews
Chilling out in luxury – I use my spa a couple times a week after a long day at work as a contractor come home to relax my body and mind with nice cold beer Show details
⭐⭐⭐⭐⭐ Fantastic Experience We recently purchased a Venice Pro Max swim spa from Spa Wholesale and couldn’t be happier with our experience! The swim spa itself is absolutely amazing and has exceeded our expectations — it’s already become such a fantastic addition to our home. A huge thank you to Fiona, who was absolutely superb from start to… Read more
finish. She was extremely helpful, knowledgeable, friendly and genuinely went above and beyond to make the whole purchasing process easy and enjoyable. Nothing was ever too much trouble, and we always felt like we were in great hands.
Fiona’s customer service was exceptional and really made the whole experience that much better. We wouldn’t hesitate to recommend Spa Wholesale and Fiona to anyone considering a swim spa.
We are absolutely thrilled with our Venice Pro Max and couldn’t recommend them highly enough! ❤️♀️
Spas Wholesale have been a great experience! Its been a pleasure dealing with spas wholesale , from the start having Fiona reaching out making the process much easier to pick the spa the suit our needs , Setting up and organising spa delivery and helping with the final product. Highly recommend spas wholesale for all your spa needs !
Very spacious and deep. Jets give an amazing massage. Will be using daily. Show details
I am so lucky to make the right decisions about swimming spa instead of swimming pool. Great experience and can use it all season
Great product selection and easy to deal with. Great spa at a very competitive price. Show details
Great product. Can’t wait to spend our evenings on our rooftop terrace in this quality spa. Show details
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