Most expensive overrated product in Australia.
Called for spare parts. No spare parts for goggles or hand paddles. Took 5 minutes to answer my call, and they couldn't care less. Avoid Speedo. Buy some other brand.
Speedo Online Australia is a scam
Do not order from this website. www.speedo.com.au
You do not get email confirmation that your goods are dispatched and the monies are debited from your card straight away. Emails to the company are not answered. This is a bogus website.... Don't get caught out like I did...
The worst online service experience!
I ordered two weeks ago & despite a couple of follow up emails my order has not been processed. I requested to cancel my order but was told that l could not as the order was being processed. Another few days later and the order has not been processed! This is a scam! Do not order online. It would be quicker & easier to order bathers from Warsaw! Speedo bathers have become inferior in quality due to cheaper fabric & moving offshore to another cheaper factory but their poor online service is second to none in providing an appalling service! Formal complaint going to Consumer Affairs
- Verified customer
Could not cancel / change
Bought few items and need to change one of the item within 24 hours, but was told must wait till goods arrived and then send it back to change !!!! what kind of service is this, wasting time and monies, this is my first and last time to order from speedo.com.au
Worst Online Company - AVOID -
Speedo has been the worst online company ever - Still hasn’t even shipped out the items ordered last week, Customer Service is surely handled by The Muppet Show not one person has helped just made excuses and said we can’t do anything we don’t ship our items out a third party does it.
This will be the next company to go under in Australia with this service - avoid them like the plague
Poor choice of swimsuits, leaky goggles
I was very disappointed when all of the brightly coloured swimsuits i tried on from this brand were clearly cut for someone with A or B cups, not the D cups I have which are actually probably more common. In any case they should cut for both. Granted I was shopping in winter but people swim all year. The only one they had was all black with a zip at the front, which I don't like either. The goggles also already let in more water than they used to and they are only a few months old.
Don't buy their racing suits
I will never buy Speedo racing suits again. They do not last. We have bought 2 pairs the first only lasted 6 competitions before deteriorating and the second pair lasted 2 competitions before the seam gave out and ripped. They are expensive and not durable at all.
- Verified customer
Worst customer service and worst design
I have bought a kids' NEOPRENE SUIT for my daughter. First it look a week to ship out, second when i put onto my daughter her neck got hurt with the sewing inside of the neck collar. She complained it is painful an d i can see it is all red around her neck. I emailed Speedo online, then all i have back were excuses. The customer service did not sound helpful. All they said was that is because of the poor fit (in different emails they kept saying it is poor fit , it does not matter what i sent to them). But i can see it is perfectly fit on her, and it is also the same size with all her other clothes in terms to CMs. It is disappointed experience and i will not recommend anyone to waste of their time and money to buy and deal with Speedo!
Terrible customer service do not buy online
I ordered bathers on the 21st Jan for my sons swimming carnival from speedo Australia online store. It is the 8th Feb and I called to check as it’s been a very long time and my son missed eating them for his carnival. Speedo said they were lost on the mail but they could provide a full refund including delivery which they wouldn’t normally do. I was so angry I asked them to send me another pair as I have waited for weeks. They refused and told me I’m lucky to get a refund out of good will. I said a refund for something I have waited multiple we...eks for and I don’t even get a product in the end how is this lucky? No response. I told them their service is completely unprofessional and if I was anyone thinking about ordering from speedo online I would avoid them like the plague. I receive thing from overseas quicker and they don’t charge $10 shipping like speedo for a tiny pair of bathers. Rip off company. I am disgusted by them. Also just noting their quality has also gone downhill considerably. My 5 children are all swimmers and the bathers are kit chlorine resistant as they note on their tags. They are only lasting a few months now before falling apart whetelse they used to last until my children outgrew them.
Worst online service
Placed an order for a leg suit for my child. I allowed for what should have been a reasonable time frame for the item be delivered to ensure my daughter had the swimsuit in ample time before she competes. A call to Speedo Cusotmer Service 2 weeks after placing the order confirmed it had been returned to their distribution centre with no attempt of delivery. The explanation from Customer Service was that it was a common occurrence that people in my area experienced the same thing as my location was too close to their distribution centre. I was...assured that my order would be re-delivered. This assurance was followed by an email confirming that order had been sent. One week later from the date of the email the order has still not arrived - it’s weeek 3 since placing the order I’m still waiting. Disappointing experience. Will never again buy from the online shop. Responses from Customer Service Team was just as disappointing.
Love the Product but don't use the online shop
Firstly I bought a pair of Racing Togs for my granddaughter ( NOT cheap) I was really happy as I got 10% off for my first online order. A few hours after placing my order I received an email giving me 40% off so I called and asked if they could apply that 40% to the order I just placed and give me a credit (not asking for money back) as I would have waited if I had of known. I was told simply No we can't do that just buy another pair...righto I just spent $800 on a pair of togs but no worries I will spend more. Next was the delivery nightmare. ...No tracking number received and no ability to get any info as to where these togs were. ( I was getting them delivered to my work so I wanted to keep an eye out for them, once again I go back to the fact that these were an expensive buy) I called after around 2 weeks to be given a tracking number and guess what they had been sitting at the Post Office for a few days, no attempt to deliver at all. After another call to say how disappointed I was I asked if I could get some kind of compensation as in another code for a discount. I was told " We have a sale on just buy another pair" umm....ok. Terrible customer service and Zero care. Speedo blamed Australia Post and vice versa.
- Verified customer
Versatile and durable surf shoes
I like wearing surf shoes as regular shoes so finding a pair that is comfortable and durable enough to be able to handle concrete, asphalt and being on my feet all day is challenging. Speedo makes one of the best I have found. The sock part breathes nicely so they can be on my feet all day without being too hot and is a durable mesh that resists tearing. The soles are thin and light enough to be comfortable but solid enough to protect against being on concrete or gravel. I like the fit of these too as a lot of shoe shoes are a loose fit and...kind of slop around. The grip on the soles is great on wet surfaces so whether it is walking on wet rocks by the lake or a wet parking lot there is no danger of slipping. The sole is also quite puncture resistant which makes them great for walking in murky water where exploring with bare feet isn't always a great idea due to discarded fish hooks, broken glass and so on.
Terrible online service
NIL contact received regarding my order. National phone line constantly "busy"- money was taken straight away and yet considering I live in Melbourne it should have reached me 4days ago as I ordered it 5days ago. Consumer affairs and ombudsman here I come! Speedo you should be ashamed!
Good looking and long lasting.
I have been wearing Speedo swimwear for as long as I have been going in water.Whether it be the pool,beach,home pools or even in fresh water such as rivers and lakes.And I have always been the one who stands out.I only wear bikini briefs with 8cm sideseams or smaller like Speedo's classic 5cm.The material is second to none and the prints are astonishing .You will be complimented by women and men alike.They fit superbly and are extremely enhancing which is good for any eyeball.Speedo's online store is amazing and so easy to navigate.Whether you ...are into bikini's like me or jammers you will find what you are looking for.The hardest thing will be which swimwear to choose,but if you are like me just buy 2 or 3 pairs and take advantage of Speedo's cheap and thorough checkout.So come on boys and men.......get your goods in a pair of Speedo's now and be bold! August 7th 2017 Update: Superior!!! I only wear bikinis in the water and Speedo has to be the best quality,has the best cuts and styles and the hottest colours.When it comes to mens bikinis Speedo is by far the most superior brand.They fit really nice and snug,are very enhancing(even if you do not need it) and are available in many styles and cuts.If you prefer narrow side seams like myself there are plenty of 5cm bikinis that will make any man or boy look really sexy Also,movement in Speedo's 5cm bikini is extreme as all that is covered is the only areas that need covering.Be prepared for compliments from everyone as wearing a Speedo bikini is obvious to all as they look so hot,especially when wet....afterall,that is what they are made for.So come on all you males out there young and old....get your body into one of Speedo's iconic bikinis where you will not only look hot,but you will feel even hotter!Forget about baggy shorts ,be bold and flaunt what you have.
- Verified customer
Never buy them again, Frayed so badly after 1/2 hr swimming lesson
Purchased a pair of short speedo's for my son. Had one 1/2 hr swimming lesson and the butt is all frayed up. His last cheap pair never did this, but the expensive $40 speedo's do. Worse still both Speedo and the company they used to sell their product through, both won't take responsibility. Both are shifting responsibility to the other. Don't waste your money, cheaper department store ones last heaps longer and a quarter of the price. And if there is a problem they don't care.
Speedo online delivery service is useless
Ordered a Speedo product on line 24-02-2017,its now the 6-03-2017,to put it short the delivery service is a nightmare.Two false deliveries to door,called head office toll free number on both occasions,nice people but they cannot get the product to me as promised.
Some good, some bad.
Shorts. I used to use the Speedo lined swim shorts. The last pair feel apart around me after 7 months based on 2 swims a week and fresh water wash each time. I went to a no name brand that lasts longer and is one-third the price.
Googles. They used to have a good pair that I took in to the shop when they finally broke. I had four in a row of one style- can't recall model as it was 4 years ago. This line was stopped so tried another pair of Speedo, no good, and another- no good. $60 later. Now I use Aqualine. Cheap but good for 8/9 months ...or so. Pull Buoy. Have the Speedo pull buoy. This is density foam. Not much can go wrong so it keeps on keeping on. Its comfortable and well cut. The decline is brand quality is not unusual and this is why it is good to have sites like this. Dropped a quality line that I liked
I like the speedo fabric and the fact that it's chlorine resistant so will not stretch and strat falling apart like the regular swimmers. My kids use them and they get handed down so with stand many washes etc The goggles are good too and do not fog up as much as some cheaper brands.
I really like this brand & will choose it again for value and quality. I wash and wear my separates swimwear and rashie at least twice a week & they still look like new 4 months later.
Excellent range, wide choice of items to mix & match in co-ordinating colours. Comfortable fit. Swimwear looks good and washes well.
Questions & Answers
Sorry, there are no questions yet.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.