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Love my spa !!
I bought my Spa from Slashes and had a very friendly and pleasant experience. I would highly recommend Rick who was very helpful with all aspects with the purchase and his communication was excellent at all times. He gave me clear instructions on how to maintain our spa.
Thank you Rick
Love our new Fun for 7 spa.
Would highly recommend Rick who was very helpful with all aspects of our spa purchase. Communication was excellent at all times throughout the process. The spa was easy to set up & given clear instructions on how to maintain our spa. Thankyou.
Service changes once they have your money
I bought a spa from [name removed]. Everything went well, until I called asking about chemicals and a warranty issue. Then the whole demeanor changed. He was rude and abrupt and when I questioned why he was speaking to me like this? I said you were great when you took my money? And now you’re abusive? The phone call ended with him swearing at me and hanging up. I cannot recommend a spa from this store if you have any after sale enquiries.
Great addition to our backyard
So easy to maintain a great looking Spa, the family love our 5 seater. So easy to unpack, fill and start using, the team at splashes are helpful and the website has great short tutorials. If you are wondering if you should - do it!
- Verified customer
Smooth from start to finish
Very happy with the purchase of an Oasis Hawaiian spa from Splashes at Terrey Hills. Steve knows all there is to know about spas and helped guide our choice. After we decided, the transaction was handled with absolutely no fuss. Delivery was efficient and the spa placed perfectly by the delivery crew. Rick arrived the next day to explain clearly and with good humour how to treat the water and set the control panel. The next day, we jumped in and yes - we made the right decision.
Perfect choice, Thanks Shane
Shane has been fantastic & absolute darling with quality customer service from the very beginning, he took time to explain all the features of different models, let us think n decide, went through the whole process & helped in installation process too. He made sure it all goes well & did a follow up to ensure we r happy.
- Verified customer
Couldn’t be happier, Thanks Charlie
Charlie was great with his help and advise in choosing our spa and putting up with our many visits until we could decide on the best option. His service and knowledge was outstanding. We could not recommend him more highly to anyone looking to purchase a spa.
Thank you Charlie :)
Having done a bit of research looking for a spa that would suit our needs, I finally approached 'Splashes' and was particularly impressed with the friendly and particularly helpful service provided by 'Charlie'. He provided me with facts and figures promptly and kept me up to date with product availability and delivery details despite the issues around COVID-19. Once the spa was delivered, Charlie suggested we promptly organise a date/time for him to visit so he could provide us with the appropriate information to maintain the spa and run throu...gh the workings of the computer. He arrived on time along with 6 months of chemicals in hand and exceptional knowledge about the spa! I highly recommend anyone wishing to purchase a spa, contact Charlie in the first instance :)
Charlie - Customer Focused and Passionate
I walked in to splashes not expecting to by a spa as I had been promised the world by another spa company in Seven Hills. After spending time and speaking with Charlie to get a FULL in-depth look in to all things spa from treatments to insulation it quickly became apparent I was in the right place, speaking to the right person and the company at seven hills had no clue about their products. I've been working in the water industry for over 17 years so I know a thing or two about water and how it behaves - I also can spot a man with passion for w...hat he does and that man is Charlie at Splashes. He handled everything for us for deposit to delivery to even coming in on his day off to our house and running us through the chemical routine. Charlie lives, dreams and breaths his passions and I can guarantee you will not find a man as dedicated as he to making sure the customer gets all the advice they need at at very high level to make a long term decision. If it weren't for Charlie we wouldn't be enjoying such a wonderful spa being the Miami Classic. Thanks again Charlie!
Exceptional service from Charlie @ Glenhaven!
My husband and I have been contemplating purchasing a spa but we’re unsure of which one would suit our needs. Thankfully we met Charlie @ Splashes! Charlie was such a pleasure to deal with. He took the time to find out what we wanted out of a spa and pointed us in the right direction of spas that would suit us. We had a laugh and Charlie made both my husband and I feel very comfortable and wanting to purchase a spa from him. Charlie is extremely knowledgeable and answered all of our questions regarding the spas. Definitely an asset to the Splashes sales team. Thank you Charlie for your 5 star service!!
Great service from Charlie at Glenhaven
We just recently purchased a spa from Charlie at Glenhaven splashes. What a pleasure it was to deal with Charlie. He knows how to interact with customers, know his products in-depth and was happy to answer all of our questions with the utmost professionalism. Thanks Charlie, we’re looking forward to getting delivery of our new spa.
Just love it :)
After many months of internet surfing and getting more confused regarding which spa to buy, my husband and I stumbled to Splashes spa. Thankfully we met Charlie!!! Charlie was very informative and knowledgeable regarding the purchase of our spa. Our confusion and concerns soon dissipated after talking to Charlie.He was great without being influential or persistent. Charlie even came home to set up our spa and showed us everything we needed to know. Thank you Charlie for a 5 star service.
Awesome - why didn't we get a spa 10 years ago ?
The team at Splashes Spa World were great. The spa has all the features we wanted and more at a good price. The spa was delivered on time and the tutorial session very clear and easy. We had our first spa yesterday and it even better than we were hoping for. We would highly recommend Slashes Spa World's spas & support.
Charlie from Splashes Spa World was extremely helpful, honest, and just a dam good bloke to deal with. We love the spa and use it twice daily! It's been really easy to maintain and Charlie took the time to show me how to maintain it and even took a couple more calls afterwards to learn more!
Best decision we ever made buying our spa from Splashes Spa World
A huge thank you to Vahid Hazrati from Splashes Spa World Glenhaven. He helped us choose the spa that was right for our needs. He helped us with timings & how to prepare for when our spa was delivered with slab requirements etc. Then Vahid came to our home after our spa was delivered & set up to show us how to look after it & use it. Very friendly & extremely knowledgeable about all things relating to spa's. While in lock down i can see us using our beautiful new spa at least 4-5 times per week. Thankyou Vahid, we love our new swim spa.
Love our new spa! Perfect family entertainment
We love our new spa, spending lots of quality family time together. Using our spa at least 2-3 times per day whilst in lockdown. Shane has been fantastic in helping us get started and selecting the right one for us. We went with the hydro Tuscany, fits all 4 of us with extra room.
The reviewer stated that an incentive was offered for this review
Great Support From Charles and the Team at Terry Hills
We approached Splashes, based on a friend's recommendation, in late 2019 to discuss the feasibility of installing a SPA into our backyard. Charles, from Splashes managed our journey from there on. We chose a Tuscany Hydro Platinum and paid our deposit on New Years Eve after being fully advised of manufacturing and shipping times. Given our concerns, Charles accepted our deposit on the condition of installation feasibility. He personally visited our property and also arranged a visit from the crane company which gave us the confidence to proceed.... Charles provided advice on site preparation, the use of EZpads, electrical requirements and a myriad of other questions.. The day of installation was not without some tension as our spa was craned over our neighbours house in a very tight fitting manoeuvre. Mick, the installer was great. Some phone calls were required to provide our electrician with some additional details but once sorted our spa was up and running. Charles came over after he had finished work late on a Saturday afternoon to take us through setup, operation and maintenance. We know he will always be a phone call away if we have any other questions. We a very happy with product and the service. Nadia and Phil
Great product and amazing service!!
We bought the Miami XL spa from splashes MARSDEN PARK. Shane provided amazing service and found us the best Spa to suit our needs, he even helped us get all set up once it arrived. we have absolutely love it!! The spa is easy to maintain and has been a great source of entertainment for the kids. Thanks
- Verified customer
Great product great service
We love our spa!
Didn't know anything about spa. Shane and his team has been really helpful. Helped us chose the right spa, guided through the installation process.
Maintenance of the spa has been fairly easy so far. we have been using it for 3 months now, and no complaint. kids love it. Worth the investment.
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