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Splashes Spa World

Splashes Spa World

4.8 from 103 reviews

Reviews

(92)
(7)
(1)
(0)
(3)
  • Value for Money
    4.8 (46)
  • Cleaning & Maintenance
    4.8 (40)
  • Product Quality
    5.0 (44)
  • Return Claim MadeYes (0) · No (54)
  • Warranty Claim MadeYes (0) · No (54)
  • Purchase Type
    • Spa (53)
    • Servicing (2)
    • Pool (1)
  • Customer Service
    4.9 (45)

Reviewer Photos & Videos

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Fiona

FionaSydney Surrounds, NSW

Best purchase I’ve ever made.

published
Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden Park
See all answers

Allan and Julie Brooks

Allan and Julie BrooksSydney, NSW

  • 2 reviews

The only trouble we have had....is getting out :)

published
Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden Park
See all answers
Cat O.

Cat O.Sydney, NSW

Amazing service

published

A big thank you to Shane from Splashes in Marsden Park, who helped us from quote to install and then some. He was very patient with our council approval and site readiness questions and is still very patient when we stuff up the chemicals. We use our Fun4All swim-spa at least once a week and has been totally worth the investment. If you’re considering buying a spa, you must go the Splashes, the product is great quality and the customer service is incredible.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden Park
See all answers

very happy

published

Shane from splashes was so easy to deal with and went above and beyond to help us. We are very happy with our purchase. The kids especially are loving it.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden park
See all answers

Great Spa

published

Bought a spa three months ago from Splashes Spa World, it gets used every day, easy to maintain. The people at spa world have been very helpful. Speedy delivery good quality and excellent service

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationTerry Hills
See all answers

Pam and Jack

Pam and JackSydney, NSW

  • 2 reviews

Sam Golombick

published

Recently purchased an Oasis Spa from Sam Golombick at Splashes Spa World, Marsden Park. Sam's knowledge of the all the spas available was extremely good and he was very helpful with his suggestion of what spas would best suit our needs. Sam also kept us updated with the progress of the Spa and delivery.
Sam came and set the Spa up the day after the electrician came to wire it all up, he then followed up with a phone call the following day to make sure everything was working correctly. The service Sam provided from start to finish was excellent and we would have no hesitation is recommending his services to anyone that is looking for a Spa.

Customer Service
Value for Money
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden Park NSW
See all answers

The reviewer stated that an incentive was offered for this review


Love our spa!

published
Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden Park
See all answers

Alan G.

Alan G.Sydney, NSW

Love our Spa

published

Sam was fantastic and his after sales service is excellent. I would recommend this company to anyone looking for a spa, they have a great range and really helpful and are always there to answer your questions.

Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

Love my spa!!!

published

Big thanku to SAM at splashes spa world Marsden park. We bought a 11 seater spa and couldn’t be more happier. He has been very helpful, kind and informative of wat we needed to do with chemicals etc. I would recommend splashes spa world to anyone.

Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

Joe

JoeSydney Surrounds, NSW

So happy with our new spa and the support from Splashes Spa World.

published

I can't speak more highly of Charlie from Splashes - who looked after us as at every stage, from pre-purchase enquiries to installation advice and commissioning. Charlie is only a phone call away and has made the whole experience so enjoyable. Thank you!

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationSpashes Spa World
See all answers

George

GeorgeSydney, NSW

Happy SPA owner

published

Being the purchaser of our second spa from Steve at Splashes ,( now at Seaforth , previous spa at Manly )
I can only speak highly of pre delivery discussions, installation and helpful advice any time I drop in to the Terrey Hills showroom for advice

Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationTerrey Hills
See all answers
1 comment
George
George

Very happy with all aspects of spa

The reviewer stated that an incentive was offered for this review


We love our new SPA

published

Big thank you to Charlie from Splashes Spa World who was very informative and a great communicator. We have used our spa nearly every second day this summer and it has been extremely easy to maintain.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationGlenhaven
See all answers

Jamie GS

Jamie GSSydney, NSW

The Spa is a game changer and the customer service is excellent

published

The Spa experience: We bought an 11 seater spa, the largest you can buy before you get to swim spas. We've got 3 boys under 6 and it's been a game changer for us where the kids get to have fun and exhaust themselves and then after they are in bed we get to relax in it. I think it will pay dividends in the winter too.
The customer service: Sam in the Terrey Hills showroom has been excellent. He visited the site before we installed it to run through everything. He's since visited twice (over the Xmas holidays) to help us with some user error issues (we got the chemicals wrong). He's also been available for calls with all our beginner questions. Couldn't recommend a spa or Splashies (and Sam) any higher.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationTerrey Hills, Sydney
See all answers

Ana K

Ana KSydney, NSW

  • Verified customer

Byron hydro spa

published

Vahid from Glenhaven store helped us choose our first spa, and it's perfect! Not only a relaxing spa, but its also fitted with hydro jets so you can avoid a trip to the physio. Thanks again Vahid for being so helpful and getting our spa within days of the purchase!

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationGlenhaven
See all answers

The reviewer stated that an incentive was offered for this review

Perfect

published

I'm very happy with Vahid's service at Glenhaven. Couldn't be more satisfied.
I highly recommend Vahid for your next spa. He knows the ins and outs and can assist you better than anyone.
Very pleased! Thanks Vahid

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationGlenhaven
See all answers
J F.

J F.Sydney, NSW

  • 3 reviews

Early Delivery!

published

Vahid from Splashes Glenhaven was very helpful in the purchase and delivery of my spa. He made a extra visit to confirm the site was suitable and delivery was possible. Great spa arrived early before Xmas. Thanks Vahid

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationGlenhaven
See all answers

The reviewer stated that an incentive was offered for this review


Adrian

AdrianSydney, NSW

Excellent from start to Finish

published

Great shout out to Vahid and Splashes at Glenhaven for helping us to get the perfect spa and then getting it home. Biggest crane I have seen but spa here and loving it. Thanks

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationGlenhaven
See all answers

peter Hubbard

peter HubbardSydney, NSW

excellent customer service !

published

we would like to thank Vahid from splashes spa world Glenhaven for his Excellent customer service!
Vahid was more concerned the spa was right for my family, not just the price tag or showing me the most expensive spas. The attention to detail vahid went too explaining how the spa works and entire process from the minute we walked in the showroom door was excellent! Vahid has even been a available on the phone at all times when we have a few questions and he is always happy to help!
I highly recommend Splashes spa world at Glenhaven.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationGlenhaven NSW
See all answers

Brad Clout

Brad CloutSydney, NSW

  • 2 reviews

GReat Service, Great Product

published

We loved the ability to buy our Spa on Saturday, have it delivered on Monday and hooked up to electricity on Thursday. It was great service. Only issue was a slightly damaged panel on the Spa which I feel will be replaced.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationGlenhaven Splashes - Vahid
See all answers

Loving my new spa!

published

My new spa is wonderful. I wanted a spa that was easy to get into and out of and Vahid at splashes found me the perfect spa. I love it and use it every day. Thank you Vahid and splashes for my new spa

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationSplashes
See all answers

The reviewer stated that an incentive was offered for this review


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