Reviewer Photos & Videos
We love our new spa, Thankyou Rick and the Splashes team
We have just received our new spa, and after an extended delay with the delivery (due to covid) we are now so, so happy with the experience, the delivery guys were excellent, their truck , trailer and trolley set up was custom and made the delivery seamless and delivery even in the rain was made look easy.
The highlight of our dealings with Splashes was Rick and his handover / training. Rick booked an afterhours appointment with us after 6.30pm and in the dark was able to clearly explain the use of all the bells and whistles our new spa has to ...
We have just received our spa. Absolutely love it. Rick was fabulous and went above and beyond with every question we had. Nothing was a problem for him and his friendly manner made doing business with Splashes a pleasure. Would highly reccommend
Love my spa !!
I bought my Spa from Slashes and had a very friendly and pleasant experience. I would highly recommend Rick who was very helpful with all aspects with the purchase and his communication was excellent at all times. He gave me clear instructions on how to maintain our spa.
Thank you Rick
Love our new Fun for 7 spa.
Would highly recommend Rick who was very helpful with all aspects of our spa purchase. Communication was excellent at all times throughout the process. The spa was easy to set up & given clear instructions on how to maintain our spa. Thankyou.
Service changes once they have your money
I bought a spa from [name removed]. Everything went well, until I called asking about chemicals and a warranty issue. Then the whole demeanor changed. He was rude and abrupt and when I questioned why he was speaking to me like this? I said you were great when you took my money? And now you’re abusive? The phone call ended with him swearing at me and hanging up. I cannot recommend a spa from this store if you have any after sale enquiries.
Great addition to our backyard
So easy to maintain a great looking Spa, the family love our 5 seater. So easy to unpack, fill and start using, the team at splashes are helpful and the website has great short tutorials. If you are wondering if you should - do it!
Smooth from start to finish
Very happy with the purchase of an Oasis Hawaiian spa from Splashes at Terrey Hills. Steve knows all there is to know about spas and helped guide our choice. After we decided, the transaction was handled with absolutely no fuss. Delivery was efficient and the spa placed perfectly by the delivery crew. Rick arrived the next day to explain clearly and with good humour how to treat the water and set the control panel. The next day, we jumped in and yes - we made the right decision.
Perfect choice, Thanks Shane
Shane has been fantastic & absolute darling with quality customer service from the very beginning, he took time to explain all the features of different models, let us think n decide, went through the whole process & helped in installation process too. He made sure it all goes well & did a follow up to ensure we r happy.
Couldn’t be happier, Thanks Charlie
Charlie was great with his help and advise in choosing our spa and putting up with our many visits until we could decide on the best option. His service and knowledge was outstanding. We could not recommend him more highly to anyone looking to purchase a spa.
Very happy Splashes customer
I bought a spa from Charles and can’t help but praise him on his friendly manner and willingness to help. He has since been very willing to to give me tips on how best to maintain my spa. Thanks Charles
Thank you Charlie :)
Having done a bit of research looking for a spa that would suit our needs, I finally approached 'Splashes' and was particularly impressed with the friendly and particularly helpful service provided by 'Charlie'. He provided me with facts and figures promptly and kept me up to date with product availability and delivery details despite the issues around COVID-19. Once the spa was delivered, Charlie suggested we promptly organise a date/time for him to visit so he could provide us with the appropriate information to maintain the spa and run throu...gh the workings of the computer. He arrived on time along with 6 months of chemicals in hand and exceptional knowledge about the spa! I highly recommend anyone wishing to purchase a spa, contact Charlie in the first instance :)
Charlie - Customer Focused and Passionate
I walked in to splashes not expecting to by a spa as I had been promised the world by another spa company in Seven Hills. After spending time and speaking with Charlie to get a FULL in-depth look in to all things spa from treatments to insulation it quickly became apparent I was in the right place, speaking to the right person and the company at seven hills had no clue about their products. I've been working in the water industry for over 17 years so I know a thing or two about water and how it behaves - I also can spot a man with passion for w...hat he does and that man is Charlie at Splashes. He handled everything for us for deposit to delivery to even coming in on his day off to our house and running us through the chemical routine. Charlie lives, dreams and breaths his passions and I can guarantee you will not find a man as dedicated as he to making sure the customer gets all the advice they need at at very high level to make a long term decision. If it weren't for Charlie we wouldn't be enjoying such a wonderful spa being the Miami Classic. Thanks again Charlie!
Exceptional service from Charlie @ Glenhaven!
My husband and I have been contemplating purchasing a spa but we’re unsure of which one would suit our needs. Thankfully we met Charlie @ Splashes! Charlie was such a pleasure to deal with. He took the time to find out what we wanted out of a spa and pointed us in the right direction of spas that would suit us. We had a laugh and Charlie made both my husband and I feel very comfortable and wanting to purchase a spa from him. Charlie is extremely knowledgeable and answered all of our questions regarding the spas. Definitely an asset to the Splashes sales team. Thank you Charlie for your 5 star service!!
Great service from Charlie at Glenhaven
We just recently purchased a spa from Charlie at Glenhaven splashes. What a pleasure it was to deal with Charlie. He knows how to interact with customers, know his products in-depth and was happy to answer all of our questions with the utmost professionalism. Thanks Charlie, we’re looking forward to getting delivery of our new spa.
Just love it :)
After many months of internet surfing and getting more confused regarding which spa to buy, my husband and I stumbled to Splashes spa. Thankfully we met Charlie!!! Charlie was very informative and knowledgeable regarding the purchase of our spa. Our confusion and concerns soon dissipated after talking to Charlie.He was great without being influential or persistent. Charlie even came home to set up our spa and showed us everything we needed to know. Thank you Charlie for a 5 star service.
Questions & Answers
Hi. May I have Charlie contact no. as I am interested to buy a spa ?
Hi Rick..... hoping to get that promised email prior to handover. Regards Keith Porter...you have my details.
I'm not Rick. You have misdirected your message.
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