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Splashes Spa World

Splashes Spa World

4.8 from 110 reviews

Reviews

(99)
(7)
(1)
(0)
(3)
  • Value for Money
    4.8 (53)
  • Cleaning & Maintenance
    4.8 (45)
  • Product Quality
    5.0 (51)
  • Return Claim MadeYes (0) · No (61)
  • Warranty Claim MadeYes (0) · No (61)
  • Purchase Type
    • Spa (60)
    • Servicing (2)
    • Pool (1)
  • Customer Service
    4.9 (52)

Reviewer Photos & Videos

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Isti

IstiSydney, NSW

  • Verified customer

Great product great service

published

We love our spa!
Didn't know anything about spa. Shane and his team has been really helpful. Helped us chose the right spa, guided through the installation process.
Maintenance of the spa has been fairly easy so far. we have been using it for 3 months now, and no complaint. kids love it. Worth the investment.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden Park
See all answers
Marg

MargSydney, NSW

So far so good!

published

We have just recieved our spa and had our first swim (or sit) last night. It was so awesome, we love it! We purchased "Fun for 4" as it's just the two of us and it's the perfect size for us. Shane has been a pleasure to deal with and is a great communicator. If you are looking to purchase a spa, Splashes Marsden Park is the place to go.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden Park
See all answers

The reviewer stated that an incentive was offered for this review

JJJ

JJJ

  • 5 reviews

Love the spa

published

Purchased the Duo Swim Spa. It is relaxing and fun, kids absolutely love it and use it almost daily. Purchased through Marsden Park store. Rick was helpful throughout the process, including after care support.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden Park
See all answers
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Tracey-Ann

Tracey-AnnSydney, NSW

Great spa and great service from Sam Golombick

published

Sam Golombick at Splashes Terrey Hills helped us choose our spa. He was fabulously helpful and our Oasis Spa is now installed and is just what we need. It is easy to maintain and looks great. Thank you Sam and Splashes for a wonderful experience.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationTerrey Hills
See all answers
Michael

MichaelSydney Surrounds, NSW

Service all the way

published
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden Park
See all answers
Tom

TomSydney, NSW

Great service!

published

Had a very easy and hassle free experience with Spa World. Shane was very friendly and extremely helpful, he even went out of his way to visit my property to check access etc. I would recommend Splashes to anyone looking to purchase a spa.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationGlenhaven
See all answers

A purchase we have wanted to make for ages

published

Our purchase was an easy one Charles was super helpful without being pushy. We would recommend Splashes without hesitation. Love ours The delivery was done as we expected and we were kept in the loop by Charles

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden Park
See all answers
Fiona

FionaSydney Surrounds, NSW

Best purchase I’ve ever made.

published
Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden Park
See all answers
Allan and Julie Brooks

Allan and Julie BrooksSydney, NSW

  • 2 reviews

The only trouble we have had....is getting out :)

published
Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden Park
See all answers
Pool & Spa Shops

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Cat O.

Cat O.Sydney, NSW

Amazing service

published

A big thank you to Shane from Splashes in Marsden Park, who helped us from quote to install and then some. He was very patient with our council approval and site readiness questions and is still very patient when we stuff up the chemicals. We use our Fun4All swim-spa at least once a week and has been totally worth the investment. If you’re considering buying a spa, you must go the Splashes, the product is great quality and the customer service is incredible.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden Park
See all answers

very happy

published

Shane from splashes was so easy to deal with and went above and beyond to help us. We are very happy with our purchase. The kids especially are loving it.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden park
See all answers

Great Spa

published

Bought a spa three months ago from Splashes Spa World, it gets used every day, easy to maintain. The people at spa world have been very helpful. Speedy delivery good quality and excellent service

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationTerry Hills
See all answers
Pam and Jack

Pam and JackSydney, NSW

  • 2 reviews

Sam Golombick

published

Recently purchased an Oasis Spa from Sam Golombick at Splashes Spa World, Marsden Park. Sam's knowledge of the all the spas available was extremely good and he was very helpful with his suggestion of what spas would best suit our needs. Sam also kept us updated with the progress of the Spa and delivery.
Sam came and set the Spa up the day after the electrician came to wire it all up, he then followed up with a phone call the following day to make sure everything was working correctly. The service Sam provided from start to finish was excellent and we would have no hesitation is recommending his services to anyone that is looking for a Spa.

Customer Service
Value for Money
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden Park NSW
See all answers

The reviewer stated that an incentive was offered for this review

Love our spa!

published
Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden Park
See all answers
Alan G.

Alan G.Sydney, NSW

Love our Spa

published

Sam was fantastic and his after sales service is excellent. I would recommend this company to anyone looking for a spa, they have a great range and really helpful and are always there to answer your questions.

Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Pool & Spa Shops

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Love my spa!!!

published

Big thanku to SAM at splashes spa world Marsden park. We bought a 11 seater spa and couldn’t be more happier. He has been very helpful, kind and informative of wat we needed to do with chemicals etc. I would recommend splashes spa world to anyone.

Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

Joe

JoeSydney Surrounds, NSW

So happy with our new spa and the support from Splashes Spa World.

published

I can't speak more highly of Charlie from Splashes - who looked after us as at every stage, from pre-purchase enquiries to installation advice and commissioning. Charlie is only a phone call away and has made the whole experience so enjoyable. Thank you!

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationSpashes Spa World
See all answers
George

GeorgeSydney, NSW

Happy SPA owner

published

Being the purchaser of our second spa from Steve at Splashes ,( now at Seaforth , previous spa at Manly )
I can only speak highly of pre delivery discussions, installation and helpful advice any time I drop in to the Terrey Hills showroom for advice

Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationTerrey Hills
See all answers
1 comment
George
George

Very happy with all aspects of spa

The reviewer stated that an incentive was offered for this review

We love our new SPA

published

Big thank you to Charlie from Splashes Spa World who was very informative and a great communicator. We have used our spa nearly every second day this summer and it has been extremely easy to maintain.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationGlenhaven
See all answers
Jamie GS

Jamie GSSydney, NSW

The Spa is a game changer and the customer service is excellent

published

The Spa experience: We bought an 11 seater spa, the largest you can buy before you get to swim spas. We've got 3 boys under 6 and it's been a game changer for us where the kids get to have fun and exhaust themselves and then after they are in bed we get to relax in it. I think it will pay dividends in the winter too.
The customer service: Sam in the Terrey Hills showroom has been excellent. He visited the site before we installed it to run through everything. He's since visited twice (over the Xmas holidays) to help us with some user error issues (we got the chemicals wrong). He's also been available for calls with all our beginner questions. Couldn't recommend a spa or Splashies (and Sam) any higher.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationTerrey Hills, Sydney
See all answers
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