1 photo
Splashes Spa World

Splashes Spa World

4.8 from 140 reviews · View Statistics
See the Best Pool & Spa Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Splashes Spa World

Reviews

4.8
140 reviews
  • Value for Money
    4.7 (79)
  • Cleaning & Maintenance
    4.7 (70)
  • Product Quality
    4.9 (77)
  • Return Claim MadeYes (0) · No (89)
  • Customer Service
    4.8 (79)
  • Warranty Claim MadeYes (2) · No (89)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Jason
JasonSydney, NSW
  • 3 reviews

Service Goes Above and Beyond What You Could Ever Hope To Receive

published

We recently purchased our second spa from Splashes for our second home, as we were so happy with the first one. It had been some 7 years since our first purchase and I recalled the service before and after sales was excellent. Well, this time around the level service and advice has increased if that's even possible!
Thanks so much to Steve and the team at Splashes for making the whole process an absolute pleasure!

  • Thumbnail
  • Thumbnail
  • Value for Money
  • Cleaning & Maintenance
Similar opinion? Write a review on ProductReview.com.au!

Excellent service and range of products !

published

Amazing spa with excellent features ! Was provided with easy maintenance instructions and top quality service. I would recommend splashes for any spa needs. Staff are always super helpful and nice !

  • Thumbnail
  • Value for Money
  • Cleaning & Maintenance
Similar opinion? Write a review on ProductReview.com.au!
Laurie
Laurie
  • 3 reviews

Great Spa and great customer service.

published

This is the third Monaco spa we have purchased from Splashes over several years and 3 house moves. Can’t fault the spa or the level of customer service. Just perfect!

  • Cleaning & Maintenance
  • Product Quality
Similar opinion? Write a review on ProductReview.com.au!
Manish G.
Manish G.Sydney, NSW

Oasis is oasis!

published
  • Incentivised Review No
  • Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Pool & Spa Shops

Find out how Splashes Spa World compares to other Pool & Spa Shops

Know better, choose better.

Compare all
Tom
Tom
  • 2 reviews

Splashes - The Spa Professionals

published
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • +3Thumbnail
  • Value for Money
  • Cleaning & Maintenance
Similar opinion? Write a review on ProductReview.com.au!
Lorraine
LorraineSydney, NSW
  • 5 reviews
  • Verified

Still enjoying our spa!!

published

Hi Guys, thanks for the delivery of new filters and chemicals, much appreciated (I know during these crazy covid times that supply and delivery of items are very unpredictable). Still enjoying our wonderful Splashes Spa after all these years.

  • Value for Money
  • Cleaning & Maintenance
Similar opinion? Write a review on ProductReview.com.au!

After sales service is really bad….

published
  • Value for Money
  • Cleaning & Maintenance
Splashes Spa World
Steve D.Splashes Spa WorldSend a private message
Barbara
Barbara
Similar opinion? Write a review on ProductReview.com.au!
Annie
AnnieSydney, NSW

Love our spa!

published

Purchased our spa last week and it has already been installed! The team and Splashes Brookvale were so helpful and informative, would highly recommend them.
Can't wait to enjoy the spa all year long.
Thank you Splashes!

  • Thumbnail
  • Value for Money
  • Cleaning & Maintenance
Similar opinion? Write a review on ProductReview.com.au!

Very poor post sales service

published
  • Customer Service
  • Incentivised Review No
  • Warranty Claim MadeNo
Splashes Spa World
Steve D.Splashes Spa WorldSend a private message
Spa Owner
Spa Owner
Splashes Spa World
Steve D.Splashes Spa WorldSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Pool & Spa Shops

Find out how Splashes Spa World compares to other Pool & Spa Shops

Know better, choose better.

Compare all
Chris and Mel
Chris and MelSydney, NSW
  • Verified

We love our new spa, Thankyou Rick and the Splashes team

published
  • Value for Money
  • Cleaning & Maintenance
Similar opinion? Write a review on ProductReview.com.au!
Tracey
TraceySydney, NSW

Thankyou Rick

published

We have just received our spa. Absolutely love it. Rick was fabulous and went above and beyond with every question we had. Nothing was a problem for him and his friendly manner made doing business with Splashes a pleasure. Would highly reccommend

  • Value for Money
  • Cleaning & Maintenance
Similar opinion? Write a review on ProductReview.com.au!

Love my spa !!

published

I bought my Spa from Slashes and had a very friendly and pleasant experience. I would highly recommend Rick who was very helpful with all aspects with the purchase and his communication was excellent at all times. He gave me clear instructions on how to maintain our spa.
Thank you Rick

  • Value for Money
  • Cleaning & Maintenance
Similar opinion? Write a review on ProductReview.com.au!
Pool & Spa Shops

Find out how Splashes Spa World compares to other Pool & Spa Shops

Know better, choose better.

Compare all

Love our new Fun for 7 spa.

published

Would highly recommend Rick who was very helpful with all aspects of our spa purchase. Communication was excellent at all times throughout the process. The spa was easy to set up & given clear instructions on how to maintain our spa. Thankyou.

  • Value for Money
  • Cleaning & Maintenance
Similar opinion? Write a review on ProductReview.com.au!
Harley
HarleySydney, NSW
  • 2 reviews
  • 1 like

Service changes once they have your money

published

I bought a spa from [name removed]. Everything went well, until I called asking about chemicals and a warranty issue. Then the whole demeanor changed. He was rude and abrupt and when I questioned why he was speaking to me like this? I said you were great when you took my money? And now you’re abusive? The phone call ended with him swearing at me and hanging up. I cannot recommend a spa from this store if you have any after sale enquiries.

  • Value for Money
  • Cleaning & Maintenance
Similar opinion? Write a review on ProductReview.com.au!
Happy Customer
Happy CustomerSydney, NSW

Great addition to our backyard

published

So easy to maintain a great looking Spa, the family love our 5 seater. So easy to unpack, fill and start using, the team at splashes are helpful and the website has great short tutorials. If you are wondering if you should - do it!

  • Value for Money
  • Cleaning & Maintenance
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

tony
tonyasked

Hi. May I have Charlie contact no. as I am interested to buy a spa ?

No answers
Keith
Keithasked

Hi Rick..... hoping to get that promised email prior to handover. Regards Keith Porter...you have my details.

1 answer
Pedrokeys
Pedrokeys

I'm not Rick. You have misdirected your message.

Get an answer from our members and Splashes Spa World representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.