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99 reviews
Petrea Rowan
Petrea RowanQLD6 posts
 

PAINFUL – Far out all I did was fill in a survey online and now I get 15 emails a day from this company. I have followed the prompt at the bottom of the emails to unsubscribe about 10 times and emailed the company. I am still receiving 15 emails a day not happy

Mani Kaul
Mani Kaul
 

No Reply – As a business i wanted to list my services with them. But looking at the feedback's below and whatever little i have experience with them till now disappointing to say the least. Customer services person [Name removed] has been of no help. Horrible company with horrible staff. I am glad i am not going to provide them with any business.

Jac and Ric
Jac and Ric
 

Don't Go! – Staff rude, entrees cold. Didn't get the meals described in the deal. Excuses they don't have any pudding have a tart instead. Have chicken and cabbage fried rice disgusting! No pork and prawn fried rice. Made to feel very uncomfortable when ordered Chinese tea man said you pay now extra. Really awful service!

Positive reviews

Online critic
Online criticNSW3 posts
 

Great experience – I recently had an issue with one of my vouchers and the merchant not delivering the mattress. Spreets displayed great customer service, they followed it up and ended up giving me a full refund. They kept me in the loop and did what they said they would do. Well done Spreets on not letting me down.

Jelan
Jelan
 

I've purchased 9 items over past yr and have had no problems – I've purchased 9 items over past yr and have had no problems. They responded quickly to my emails when an order hadn't been received and gave me the product companies contact details to find an order which had been delayed. They have been very polite to date.Unlike Groupon and Living Social - I've had horrible experiences with the companies these deal sights use. I would say spreets is the best by far.

clubman989
clubman9893 posts
 

Good food value seemed legit – Went to Amigos last night in St Kilda had a ripper of a night good food and no trouble getting in on Friday, would defiantly go back. Have had some problems before with the getting in on a weekend with other restaurants but Amigos seemed to have it worked out Lots of food, easy to get a booking Cocktails were kind of expensive

Negative reviews

Ana Konig
Ana Konig3 posts
 

Spreets are thieves!!!!! – I purchased a Nutribullet in the first week of January 2015 for $179. They told me it would take 5 weeks. Well, today it is the 15th of April and I have NOT received my purchase. After many emails back and forth, a promise of a $20 credit that NEVER happened, more emails and false promises of a delivery date, I just found out that the third party… Read more

company they got us involved with have stopped trading and now we have nothing!!! They stole our money and nobody got the goods they bought. Please don't buy anything from this guys. They are scamming hundreds and hundreds of people!!!! You bunch of thieves!!!!!!!!

Frank
FrankVIC8 posts
 

Can I pick '0' – After being redirected from their website to a 'partner company' of theirs we made a purchase. It was for a NutriBullet $179.00. We waited patiently for 5 months and sent many emails to spreets asking for assistance. We never received the NutriBullet. Only received an email yesterday to say that they were really sorry but the company that they deal with had gone broke and closed for business. No goods and $179 down the drain!

Cathy_Ellis
Cathy_Ellis5 posts
 

Total joke – Total scam no product no money and paypal won't help! I payed and have received nothing. When I went through the dispute resolution process with paypal Spreets told them they had set up a process so paypal said they couldn't resolve the issue for me and that I needed to follow the process Spreets had set up...ie saying I has received the product… Read more

and then complaining that I didn't like it??? What a scam...but I had no option so I went to try....only they hadn't set up a process they had just closed my account so I couldn't get to the evidence of purchase. The order was a Christmas present one of two - One turned up late Feb and wasn't what I ordered and they other just hasn't turned up at all! Yeah Merry Christmas Spreets. But no use complaining to them - they really just don't care and are rude as well.

I paid and they didn't send anything

Recent reviews

Anonymous
Anonymous
 

Spreets Complaint. im not happy at all :( – I have bought different vouchers from your service & so far all of them are fraudsters. Conveniently their phone numbers are disconnected & when you go to the address, the business does not exist or has closed down. I am taking my story to current affair because i am sick to death of my parents & myself being wrong done by. We buy these vouchers… Read more

because we are struggling financially & have serious medical problems & are we are being clearly taken advantage of.

the only voucher that has existed & worked without any problems out of the ones that my family has purchased has been "The Blue Fish restaurant in Darling Harbour. affordable conveniently have disconnected phone numbers; business doesnt exist or the business fails to provide the service

Cazart
Cazart
 

Great until last buy – I've bought plenty off Spreets but my head is breaking with my purchase from 'prints on glass', bought 3 vouchers $564 in July 2012 for a Christmas present & I'm still waiting Feb 2013... They refuse to pick up the phone, return calls etc that my next step is Fair Trading for all involved!!!! I deserve better respect as a paying customer...I'm dumb founded that people run their business this way!!!!!!! Failure to deliver goods

Serendipity457
Serendipity4572 posts
 

Spreets deserves a 0 rating – After my experience with spreets, i have learned not to trust the not so "great"deals they offer. The items are worth much less on other reputable online sites, the business deals are from pathetic and cheating companies. I bought two vouchers from them, One was for a photobook from an obscure company called photobook express, which was so… Read more

worthless, they didn't even have any viable system for uploading my pictures to begin with. it was impossible to order a photobook at all. Other one were voucher for small earrings on sale for 2$. What happened after buying them was that i was taken to their sister site neverland sales to redeem the voucher which added the delivery cost of 8$/ voucher! even though they were delivering together, they charged 16$ for delivery of the tiny earrings. I later learned on researching that the earrings were not worth more then 1$ themselves.

Spreets deserves a 0 rating.

dave24
dave2413 posts
 

Bad Bad Bad – These guys seem to go hand in hand with 'Deals In Australia'. My experience has been typical for anyone having a bad experience with a dodgy online retailer. No replies to emails to find out where the products are & worthless automatic responses if at all. A very disappointing online Australian experience, will stick with US stores as they know about service.

dave24
dave24   

Yes, I'd ordered 2 for the same reason - g'kids & Christmas. And yes, not impressed either! Have… Read more (+3 replies)

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Mike626
Mike626
 

Order early – If you want to receive you order for Xmas then order well before November then you may have a chance of getting them for Xmas. Disappointing if you are buying Christmas presents then find out you won't be getting then before January next year. Takes all the pleasure out of it for us Nothing havn't got the items yet Slack delivery

L Slater-Smith
L Slater-Smith
 

Another disappointed customer! – I am one of many who receive a daily email from Spreets. I saw these Christmas lights - Solar powered fairy lights - 100 of them, perfect for outdoors. I paid $28 for them and figured they must be something special because according to Spreets they are normally $99!! Today I received my fairy lights - what a croc! There is barely 50 lights and… Read more

the customs sticker says total value $5.0!!! Argh! Cheated again! Never again will I buy anything from these people! Be aware of who you are buying from and check them out first.

Overpriced and did not get what was advertised

silk
silk2 posts
 

Magazine subscription expired – I purchased a 12 month subscription to Better Homes and Gardens. I recently lost my father so the past few weeks have been very emotional for my family and me hence I misread the redemption date on the voucher. I contacted Spreets to see what could be done to re-activate the voucher due to my circumstances. The reply I received was no they could… Read more

not - even after I gave them the reason. Obviously losing a loved one makes no difference to this lot. I will never again use this organisation or recommend them.

Uncaring

jim manson
jim manson
 

Beter homes voucher – Bought voucher never recieved email contacted spreets no answer contacted again told was out side of time limit wich was 1 month first contact was wityin the month dont wont to know obout it some rule its not there fault if we dont get email thake my advice be careful dealing wit then they do not want to know obout you

Jenni02
Jenni024 posts
 

You will be disappointed – I've learnt my lesson triple times. First ordered a wine cooler which clearly stated 6 month period to redeem. Two months after when I tried to purchase the Company response was expired voucher...many frustrating hours spent chasing both Wholesaler and Spreets. My case was black and white... end result zilch, Spreets seemingly could not get… Read more

Wholesaler to honour sale. Bought a earing/ ring diamond set spare of the moment for my niece's birthday, had to email explaining the supposed diamong in the ring broke in two and fell out.. no response or action for returning of item. And then there is this wait till a sale is finished and then redeem your item by a process of entering another website etc... no follow up email or prompt... and bang I was two days late, thank you mam money is ours no exceptions. So bad I prray people abandon Spreets and they go out of business as hopefully karma will take them.

Jeff Caparn
Jeff CaparnWA7 posts
 

Disgusted with Spreets – Deal for the cordless iron 2/8/12 with estimated delivery 6-8 weeks. Why that long anyway?? 29/10/12 and still no sign of the product. All Spreets keeps saying is "it's on the way". I have now been told to wait till 6/11/12 and then check again. Why? They will not refund your money. I have been told it is a breach of contract but Spreets… Read more

don't care. I have now lodged a dispute with my credit card compant. Let's hope that sort's them out. I will never use this mob again.

Not delivered

Rajita
Rajita3 posts
 

Nemani Amour - shockingly bad – I noticed that another terrible review that Spreets received was not about Spreets itself but the company Nemani Amour that were selling brushes through Spreets. I whole heartedly support the negative review- it has been SIX months, several emails, and Nemani Amour have just refused to reply or try to deal with it. What a waste of money. easy to use fradulent companies

Agent99
Agent99
 

Terrible long wait for Product.....if ever! – Read the fine print! I ordered 3 Duck Feather & Down Quilts 29th May, thinking good price these will be great for winter as they stated in the Banner headlines ....."Stay Warm All Winter". What a joke about winter. The fine print states 6-8 weeks for delivery. Well today is 8 weeks and no quilts. So email Spreets, no, the 8 weeks does not… Read more

start from the when you buy or redeem vouchers, but from the end of the validity period which pushed it out another 3 weeks. This takes it out to 11 1/2 weeks from purchase & 2 weeks from the end of Winter!

False advertising, as it won't be keeping anyone warm for winter, and deceptive practice of giving false info on delivery turnaround.

Also Paypal cannot help, as it is outside the 45 day period....so beware of buying anything with a long delivery as you have no come back with anyone.

Final word.....Don't buy from Spreets!

TF
TF
 

Unsatisfactoy! – I bought a voucher for High Tea at Petit Four in the CBD which was not at all what it was made out to be. I complained about the deal and their response:"I am sorry the deal didn't work out for you" What?? This is totally unacceptable. Spreets should take some responsibility for photo's placed with a deal offer, and the wording of a deal.… Read more

Offering deals with inaccurate descriptions are called misrepresentation! I for one will never buy anything through Spreets ever again. Just not worth it.

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Teresa1919
Teresa1919
 

run, run far away – stay away. I ordered brushes 5 months ago and I am still waiting. After numerous emails to both spreets and the seller Nemani Amour, I have nothing and I am no longer entitles to a refund from paypal as it has been more then 45 days and paypal do not want to know about . product hasnt arrived or doesnt exist

elainem
elainemQLD4 posts
 

Cordless Iron – The product took ages to arrive. The iron does not heat properly, dial does not work, light only stays on for a few seconds, water comes out of unit and wets clothes - useless. I also purchased the clothes steamer some time ago, that is in bin now - what a waste! Another bad appliance via spreets

kbfinne
kbfinne4 posts
 

Spreets is horriable – I called The Station to book my snow holiday using the Spreets voucher. They said they were full till the end of September. Ten minutes later I called back to see if they were really full. When asked if I had a voucher I said no. Rebecca then told me I could book the room. I asked why she lied to me earlier about being full. She got very defensive… Read more

and hung up on me. I then called back and asked to speak to a manager. The manager’s name was Rachel. I asked why her other employee's lied to me about being full. She denied it. After saying again that I was definitely told they were full once, with a voucher, but could book without a voucher they then decided to be honest. She said that they only allocate 100 rooms per weekend to

Spreets vouchers. If you sold 900 vouchers how does that work? It seems

to me The Station Resort is forcing us to the vouchers when the snow is

bad and they don't book rooms.

I asked Spreet for a refund and they said no because of the terms and conditions

12.1 All Vouchers relating to the provision of services by Merchants is subject to availability and may require you to make a booking in advance. Spreets cannot guarantee that services will be available at your preferred times. It is your responsibility to arrange your booking directly with the Merchant.

However, The Station Resort does have rooms they are just not getting people with vouchers book them. Spreets is horriable Spreets is horriable

kbfinne
kbfinne   

I left message on their forum below the product I booked and they got back to me asap. I also left… Read more

rlkimbo
rlkimboVIC4 posts
 

Paid two months ago, and only received after Facebooking and complaining – Ordered and paid for Perfect bras. Took over two months - however they finally arrived with a voucher to make up for delay. Still, go ahead with caution, and only if you don't mind a long wait Takes too long from paying to receiving.

David
DavidWA4 posts
 

Bali Holiday – In August 2011 Spreets offered a 4 day holiday for 2 in Bali, staying at the O-CE-N Outrigger, valued at $1999 for a low $987. As this is our "hotel of choice" we booked and paid for the holiday. Now - for $1999 I will get a 3 bedroom suite at the O-CE-N, so imagine my surprise when the hotel told me all I was getting was a standard room which… Read more

anyone can buy on thr internet for around $850 incl.tax.

Spreets have been worse than hopeless and refuse to return phone calls and when you get an email from them they pretend to not understand what the issue is.

I would caution anyone who intends to use Spreets to think again!!

David

No support or service

Furious43
Furious43
 

Spreets are the Worst - do not buy anything from them! – This is a warning, do not buy from Spreets. They are crooks, but they don't sell their own stuff, so they say they are not responsible if anything goes wrong. I bought a holiday voucher from them, which is proving to be impossible to use. But when I ask for a refund, they finally get back to me one month later saying that they are in no way… Read more

responsible. They sit back and collect all this cash from thousands of people everyday from all over Australia, and they have abolutley no duty of care whatsoever. Don't bother trying to find a number or there address, they are very clever in hiding their location cause, like all conmen, they don't want to be hassled by the thousands of people they rip - off everyday. When is the Australian government going to wake up to them and stop them from robbing people. They sell a service which is not delivered and they say it is the merchant's responsibility - not theirs.

Stay away from Spreets!!! They cause you nothing but stress Everything - you are ripped off!

Rob B
Rob B2 posts
 

Appalling – You have been warned. It is in the finest print. They advertise on ebay yet don't explain that you need to redeem your voucher. Their customer service replied with three word responses. Basically a rort company who claim to sell goods but are really a coupon redemption scam who acknowledge this in the finest print Theft

b-review
b-review2 posts
 

Don't ever buy off them! – I bought a voucher earlier this year for a holiday in Thailand and went to book it about a month or 2 later through another company that were looking after the spreets deals but were not the hotel (they are called Ezy Stays - wait till I talk about them) but basically they told me unless I was a full paying customer I could not book untill it was… Read more

in low season because the hotel was fully booked - rang hotel - availability at all times.

Ezy stays were extreamly rude and basically abused me, I then got my travel agent to talk to them and she was basically told to get lost and that is putting it nicely.

I was attacked by this company and have now sent spreets 5 emails regarding it and have had one reply and they are doing nothing about it - I am not happy at all.

Spreets aren't getting back to me yet they manage to send me a thousand deals every day and post all over facebook but not one person can write back and give me a dam refund.

Do not use these people. Nothing at all Bad service, never get back to you, don't care about you just care about money

Tem
TemVIC5 posts
 

Travel deals seem fine but don't buy anything off them! – I have used them a couple of times and found them good for their travel deals. That's because it's something that you don't have to wait for any of their 'merchants' to arrange for shipping. Other than that my wife and I have had never ending problems with this rip off mob. From items being inferior and not as described (then a refund refused… Read more

despite THE LAW stating that a consumer is entitled to such if a product is not as it's meant to be) to items not turning up at all.

First email to them will usually get them to say "Sorry, we'll look into it for you". Then subsequent emails get ignored until you give up and go away.

I find most of these "deals" sites to be the same with similar stories being said by everyone.

I have ticked "yes" to recommending this to a friend but that's only for the travel deals, nothing else. The travel deals Any deals involving the need to ship a physical item - they are either inferior or not as described or don't even turn up

Liz L
Liz LQLD2 posts
 

Lets shut down Spreets - get on facebook and other media outlets, – I am sad to say within a 6 weeks period in march 2012 I ordered 6 products from Spreets, 3 items never delivered, and the other 3 items delivered very very late were absolutely useless products and not even worth the discounted price -cheap junk that didnt work and I am talking about about one product $150 spent so in all I have wasted alot of… Read more

money on this company and can't believe they are still in business. They never reply, they never refund and they don't believe in customer service. What do they have to do to be accountable for there business ethics or lack of should I say. So people power - if we can't get our money back or service lets give them some good old fashion people power of letting them know exactly what we think and making sure everyone knows - so start telling everyone - facebook and any media outlet.

everything wa wrong!! ripp off company that should not be in business

hungryraven
hungryraven6 posts
 

Ticked by fine print. Goods haven't arrived – Bought 2 Magnetic Fly Screen Doors from Spreets Jan 16. When they hadn't arrived mid Feb, I complained and was told to look at fine print - six weeks delivery time and I had to be home to take delivery (if I'm not home, I have to pay extra delivery fee. Sent Spreets an email complaining this is unfair - how can I stay at home for six weeks!!! It's… Read more

now March 2. Still no fly screens arrived and no answer/correspondence from Spreets.

Unless you want to sit at home for weeks watching and waiting for a delivery, don't buy from Spreets as they are inflexible and arrogant.

By the way my credit card was debited straight away for goods I am still waiting for. Lucky for me I work from home, and am renovating, so tradesman can take delivery if I am not here. But who else can be in this position.

Spreets takes money but gives no service/ responsibility

Kane Dowsett
Kane Dowsett
 

No support for customers once purchase made – Purchased a Spreets offer for microdermabrasion sessions only to have the clinic cancel my booking after 4 weeks (the day before my booking) because 'they were too busy'. I was then informed that I was unable to book on weekends despite my initial booking being on a Saturday. I was told to take this up with Spreets who have told me they can't do anything. They told me to sort this out with the clinic. No support

Visionary
Visionary3 posts
 

Spreets - Be Warned – Bought a Go Clean and Green voucher for $69 for a two hour $150 professional House Clean. Made at least 12 attempts to contact Go Clean and Green but answering machine referred you to web site which didn't work so rang again but answering machine referred you to web site etc. Getting a satisfactory outcome from Spreets was not much better and I… Read more

wont bother again.

Outcome was $69 for nothing - that's Spreets value.

I am not even sure Go Clean and Green even exist.

Do other have experience of Spreets offering a deal which is impossible to use?

Me $69 for nothing & no longer a Spreets subscriber as I only do business with honest and ethical companies exclusively

Spreets $69 x $113 = $7797 Nice little earner for such an insensitive and customer averse organisation. Spreets value - dont pay up front to this company No ability to get any value from $69 investment

Visionary
Visionary   

Spreets are consistent in hiding behind the curtain of the internet while leaving an increasing… Read more (+1 reply)

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