Reviews with attachments
Great watch at a reasonable price ! – Bought a citizen eco drive for my wife and she absolutely loves it, thank you Starbuy,a beautiful watch at a reasonable price.Thank you. Show details
Probably the best watch dealer in Australia , I have bought many watches and their weekend specials are something to look forward to every Friday Show details
StarBuy continues to impress with second-to-none customer service and disruptive pricing. Easy recommend to my friends.
My purchase from Starbuy was exceptional. My questions were answered promptly and the Starbuy team’s expertise and service was second to none. My watch was dispatched and on my wrist a day later. I highly recommend Starbuy for your next watch purchase. Buy with confidence!
Had been shopping for a Seiko 5 Field (SRPJ85K) when I found a link to the Starbuy site through Google with an excellent discount I simply couldn't turn down. Very glad I purchased through Starbuy - was an excellent purchasing experience start to finish! Extremely prompt and efficient with getting the order ready for collection next-day in-store… Read more
at Alexandria - also itself a very polished and professional retail experience; I felt very VIP needing to be buzzed access into the showroom, and Deepak was very warm and accomodating during my visit. I was also kept abreast of the order progress through multiple prompt emails, including the factory warranty already being submitted before I picked up the watch. Starbuy is a third-generation business that clearly understands the business of selling quality timepieces; I'd be only too happy to recommend others purchase their watches from this business! In fact - I recommended Starbuy to my father, who then used Starbuy to purchase a much more expensive Bulova Lunar Pilot "snoopy", and he was also equally impressed with the rapid purchase process and after-sales support. Following the success of these two orders I have also recommended a few of my discerning watch-buying friends check out Starbuy when they're next in the market for a new piece, and will continue to do so. Thanks Starbuy & Deepak - two very happy purchases so far!
Simple looking watch,good lume,eco drive so will last for awhile,nice size,allways a 5 star experience when purchasing from Starbuys Regards Darren Show details
STARBUY was Amazing. Amazing FLASH sale, website was easy to use with detail, easy to order, transparent processing updates, and very swift delivery. I love my watch - I WILL buy from STARBUY again. Show details
Starbuy are without a doubt one of the best watch retailers in Australia with watch deals that are hard beat. Become a free VIP member after a clue if purchases, you get even cheaper deals. I'm on my 7th purchase from them, so I know a good bargain when I see it! Show details
The ordering process was smooth and straightforward, with no complications at all. Everything was clearly communicated, and the checkout was quick and hassle free. The pickup process was just as easy no hurdles, no delays, just simple and efficient service. As for the watch itself, the Seiko Prospex truly lives up to its reputation. The build… Read more
quality is excellent, the design is sharp and sporty, and it feels solid and premium on the wrist. You can immediately tell it’s a well crafted timepiece made to last. Whether for daily wear or something more adventurous, it’s a fantastic choice.
Overall, a great product and a seamless buying experience. I would definitely recommend both the Seiko Prospex and StarBuy to anyone looking for a quality watch with an easy purchasing process.
Great quality, I bought a Seiko, and really good customer service. I was initially drawn to Starbuy for the good pricing, but everything else is a cherry on top. I am definitely recommending to friends. Show details
I bought two watches from Starbuy , a citizen Eco-Drive and Seiko Lunar, both came on time and very true the specs. I have had multiple complements on these two watches , highly recommend there store . Pricing is very competitive Show details
I bought the Citizen Tsuyosa 40mm (NJ0151-53L) and I absolutely love it. It’s a very stylish watch that works just as well with casual outfits as it does with formal wear. The design is clean, modern, and versatile, which makes it easy to wear every day. The weight of the watch feels just right—solid enough to remind you that you’re wearing a… Read more
quality timepiece, without being uncomfortable. The blue dial is stunning; the colour has real depth and looks even better in person, especially in different lighting.
The automatic movement runs smoothly, and the overall build quality feels excellent for the price. Buying it during the Black Friday sale made it an even better deal. Overall, I’m very happy with this purchase and would definitely recommend the Citizen Tsuyosa to anyone looking for a well-made, stylish automatic watch at great value.
Thank you Starbuy
Find out how Starbuy compares to other Jewellery Shops & Brands
Know better, choose better.
- +1
Over the past couple of years I have bought several watches from Starbuy and every time the service, price and speed of delivery have been outstanding. From the daily deals to the weekend flash sales, how I am not completely broke do to this company is nothing short of a miracle. They often have limited editions and watches you are unlikely to find on the highstreet. They are my absolute go to for all my watch needs, or just wishes!! Show details
Starbuy is absolutely unbelievable they always have the best prices and I really look forwards to the weekend sales and when you decide to get one of their watches they are unbelievable quick to deliver, I live in the northern beaches and the last watch that I got turned up on a Saturday 2 days after I bought it they are incredible Show details
Very quick delivery - ordered Friday afternoon arrived Monday morning! Best price - ordered initially with Watchdepot but after four days order was cancelled as it was ‘oversold’. Very happy with my Starbuy experience. Show details
Latest follow-ups
Recently bought my second automatic watch from StarBuy. Another solid limited edition by Citizen, series 8 NB6011-11W. It's a stunning gentlemen's watch with a show-stopping brown dial, encased in a finely finished octagonal stainless-steel bezel… Read more
and sapphire crystal. The matching brown leather strap with Double-Push Deployant Clasp makes it even classier.
Very happy with the purchase again! Product was delivered in a timely manner, although StarBuy was super busy with Black Friday at the time. The price is unmatchable, watch and its limited edition box is in a perfectly good condition. They were also packed very carefully with thick protective bubbles.
Love how StarBuy helps register my two watches with Citizen for the 5-year-warranty, and also sends me information on how to take care of automatic watches via email. What a fantastic after-sales service!
Definitely would not hesitate to make another order in the future. Highly recommend StarBuy to people that are looking for quality timepieces online (Japan and Swiss-made).
Follow-up · Just acquired my fourth and fifth timepieces from StarBuy. Prices for both were unbeatable, the service was consistent and amazing across both method of purchase - delivery and showroom visit. Delivery was received within short two days, received it in good condition and nicely packed. The showroom visit was a delight and filled with absolute… Read more
Not enough stars to light up. If you are after the Best prices , Best helpful service, Genuine brands, Fast shipping , Full warranty, and a business that is 100% legitimate, then your journey is over . Thanks for the exceptional service I recieved from your company . Love my Citizen 300m Pro Divers model # BN1024-01E . Great watch . Thanks Show details
Follow-up · I will give a follow up of my purchase . The Citizen 300m Pro Divers model # BN1024 - 01E is every bit the special watch I expected it to be. It is built like the Citizen 1000m only in a smaller form. As I have had many diving watches inc Seiko , Omega , and also many previous Citizen models I personally like the new 300m I purchased the most ,… Read more
Bought a Seiko watch and was provided a small discount as it was my first purchase. Great price and a significant difference from local jewellers and stores in my area. The watch arrived super quickly and in great condition. Soon after, my… Read more
manufacturers' warranty arrived as well. Unfortunately for me, the watch I had ordered was too small for my wrist and looked a bit ridiculous size-wise on my wrist. Wasn't an issue with the seller, I had just purchased one that wasn't the right size for me. I contacted them about a return, was given all the info I needed to set that up, and then given a bit more clarity by Deepak when I was uncertain about different parts of the process. Sent it off on the Friday and had the refund by the following Tuesday. All in all, very easy, a decent price, and a very responsive company. Can't recommend them enough and keeping an eye on the starbuy daily deal for my next watch.
Follow-up · - Try one on of that size to get a feel for what looks best for you and what feels best. - He was quick to respond, helpful and gave clear and conscice info on how to get a return -
Positive reviews
I ordered my new watch at 3pm (which I must say was an awesome deal) and picked it up the next day from my Parcel Collect at Australia post. I was so impressed and they had already registered the watch for warranty Show details
A bit of an unwarm welcome going in, but totally understood this considering how I dressed and how young I am. After it was clear I was a serious buyer, the man presenting the watches was very thorough with the pros, cons, and stories behind each watch. Overall a wonderful experience for a first time buyer! Also got a bargain price to compared to other listings I saw.
I've purchased numerous watches from StarBuy over the years, and every single experience has been outstanding. Their customer service has been consistently perfect—friendly, responsive, and genuinely committed to making every purchase a smooth one. What really sets StarBuy apart, though, is their shipping. Quite simply, they are the fastest… Read more
shipping company I've ever had the fortune to deal with. Orders are dispatched incredibly quickly and always arrive sooner than expected, which makes the excitement of buying a new watch even better.
In a world where consistency is hard to find, StarBuy continues to exceed my expectations every time. They offer fantastic prices, excellent service, and lightning-fast delivery. One thing is for certain: I'll keep buying watches from StarBuy for many years to come. Highly recommended!
Find out how Starbuy compares to other Jewellery Shops & Brands
Know better, choose better.
Negative reviews
Purchased a new Oris Pro Pilot X 400 which developed a fault within weeks. Despite this, I was required to wait weeks for assessment rather than being offered a refund under Australian Consumer Law. Communication was slow and the process unnecessarily drawn out. Disappointing experience for a premium purchase. Show details
Purchased 3 watches previously. Signed up for the $25 discount which was never used previously but no email with discount code was provided. Spoke to staff who confirmed the above, but claimed I unsubscribed and the discount is void. How can this be considering I never received an email?? Staff unable to help and seem totally unconcerned their automated system is driving away repeat business. Will be shopping elsewhere.
Ordered fancy Citizen promaster watch. Took weeks to arrive. Watch was dead on arrival. Was told to leave it it in the sun to power up for the day but stil dead. Returned the watch for assessment and was eventually returned with a working battery but the price had dropped in the meantime while I had no use of it. Was told it was all on me.… Read more
Returned the watch and reordered.
Got the new watch. Within a month, watch kept changing daylight saving time setting randomly for no apparent reason. Contacted Starbuy who said it not thier problem , raise with Citizen as it's a warranty issue.
Citizen support had no idea about the DST functionality and told me to bring it in. Held it for multiple weeks at a time in a cupboard to test and returned the watch without fixing the issue but adjusting the time manually to negate the DST issue, claiming no issue. Brought it in 4 times with no fix. Very frustrating as I could not use the watch the whole time as the time would randomly switch but official technicians could not reproduce or did not understand the issue. Threw the watch as it was it was not fit for purpose.
Poor form from Starbuy skirting Australian Consumer Laws and passing the buck with terrible customer service. They are faulty seconds watches with no support, despite the assurances advertised.
Equally Citizen Australia has turned me off buying another Citizen watch. Incompetent and useless.
Don't buy from this AD. It's a scam selling faulty goods. Checking other low rated reviews, this is a consistent business practice.
Recent reviews
Starbuy provides an excellent service in new watches, from major brands as well as less widely available ones, all with authorised dealer coverage. After ordering several watches from them, I have never had any major issues and shipping and tracking has always been very good. Starbuy also offers fair prices and has a customer loyalty program that rewards interested collectors. I have and will continue to recommend them to watch enthusiasts.
Very fast delivery even though we live in an outer lying small town from a major one The price of the product was extremely competitive compared to other companies and the quality is what I had expected the product was also very well packaged for protection Show details
The best price, best customer service, fastest delivery, genuine warranty registration prior to arrival - and a great website with daily and weekly deals. Amazing experience for me each time - which has been several because starbuy and the team are that good. Thanks and well done ! Show details
Watch is more beautiful on my hand then in the picture. I have a good selection of watches but this is my 4th Bulova watch. Starbuy always gives good service and they are always reliable. Starbuy are rated +++++++++++× Show details
Fast delivery within Australia & great service. The watch description matched the product and found the communications wonderful to deal with. The website has competitive pricing with some watches cheaper than other online sites.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi there Yadhaev. You had purchased the watch from us on… Read more (+2 replies)