31 watches later and I can honestly say StarBuy has never disappointed. Most of the watches I’ve purchased have been for my husband, who is a serious collector, but over time I’ve started buying a few for myself too. It’s actually become something we enjoy together, and I now know far more about watches than I ever thought I would (or maybe… Read more
wanted).
Over the years we’ve picked up an amazing mix of brands through StarBuy including Alpina, Oris, Bausele, Citizen, Seiko, Bulova, Squale and G-Shock — and every purchase has been a great experience. The prices are always reasonable, and the weekly sales and weekend deals make collecting fun without feeling impossible.
Every order we’ve made has been online, and the service has consistently been fantastic — fast delivery, excellent communication, shipping updates, warranty information, and a smooth process every single time. We’ve never had an issue with a single order, which says a lot considering we’re now up to watch number 31.
I’m pretty confident number 32 isn’t far away either… especially with my husband’s birthday coming up, and his weakness for a good Swiss-made watch.
Thanks StarBuy — although between us, we probably now own more watches than any household realistically needs!
Choosing my new Citizen Eco Drive Super Titanium watch was an easy experience with Starbuy. I wanted a watch that did not feel heavy on my wrist and did not require battery changes. My purchase fulfilled all these requirements. I am very happy with my new watch and would have no hesitation in using Starbuy again. I was kept informed at every step of the purchase process and my new watch arrived quickly. Very happy with Starbuy. Show details
Reviews with attachments
Great watch at a reasonable price ! – Bought a citizen eco drive for my wife and she absolutely loves it, thank you Starbuy,a beautiful watch at a reasonable price.Thank you. Show details
Starbuy are without a doubt one of the best watch retailers in Australia with watch deals that are hard beat. Become a free VIP member after a clue if purchases, you get even cheaper deals. I'm on my 7th purchase from them, so I know a good bargain when I see it! Show details
The ordering process was smooth and straightforward, with no complications at all. Everything was clearly communicated, and the checkout was quick and hassle free. The pickup process was just as easy no hurdles, no delays, just simple and efficient service. As for the watch itself, the Seiko Prospex truly lives up to its reputation. The build… Read more
quality is excellent, the design is sharp and sporty, and it feels solid and premium on the wrist. You can immediately tell it’s a well crafted timepiece made to last. Whether for daily wear or something more adventurous, it’s a fantastic choice.
Overall, a great product and a seamless buying experience. I would definitely recommend both the Seiko Prospex and StarBuy to anyone looking for a quality watch with an easy purchasing process.
Great quality, I bought a Seiko, and really good customer service. I was initially drawn to Starbuy for the good pricing, but everything else is a cherry on top. I am definitely recommending to friends. Show details
I bought two watches from Starbuy , a citizen Eco-Drive and Seiko Lunar, both came on time and very true the specs. I have had multiple complements on these two watches , highly recommend there store . Pricing is very competitive Show details
I bought the Citizen Tsuyosa 40mm (NJ0151-53L) and I absolutely love it. It’s a very stylish watch that works just as well with casual outfits as it does with formal wear. The design is clean, modern, and versatile, which makes it easy to wear every day. The weight of the watch feels just right—solid enough to remind you that you’re wearing a… Read more
quality timepiece, without being uncomfortable. The blue dial is stunning; the colour has real depth and looks even better in person, especially in different lighting.
The automatic movement runs smoothly, and the overall build quality feels excellent for the price. Buying it during the Black Friday sale made it an even better deal. Overall, I’m very happy with this purchase and would definitely recommend the Citizen Tsuyosa to anyone looking for a well-made, stylish automatic watch at great value.
Thank you Starbuy
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Over the past couple of years I have bought several watches from Starbuy and every time the service, price and speed of delivery have been outstanding. From the daily deals to the weekend flash sales, how I am not completely broke do to this company is nothing short of a miracle. They often have limited editions and watches you are unlikely to find on the highstreet. They are my absolute go to for all my watch needs, or just wishes!! Show details
Starbuy is absolutely unbelievable they always have the best prices and I really look forwards to the weekend sales and when you decide to get one of their watches they are unbelievable quick to deliver, I live in the northern beaches and the last watch that I got turned up on a Saturday 2 days after I bought it they are incredible Show details
Very quick delivery - ordered Friday afternoon arrived Monday morning! Best price - ordered initially with Watchdepot but after four days order was cancelled as it was ‘oversold’. Very happy with my Starbuy experience. Show details
Purchased a citizen pro master from here. Fantastic service and communication. Great price.. Show details
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My first purchase from Starbuy and it was a great experience. The watch was in stock and shipped and received within 3 days. The condition of the watch was new and it even had tags and protective film. Great communication from Starbuy and they even sent the official Seiko warranty registration for the watch with my correct details filled in. It is… Read more
great to see there are still excellent businesses in Australia and this whole retail experience has been perfect.
Latest follow-ups
Not enough stars to light up. If you are after the Best prices , Best helpful service, Genuine brands, Fast shipping , Full warranty, and a business that is 100% legitimate, then your journey is over . Thanks for the exceptional service I recieved from your company . Love my Citizen 300m Pro Divers model # BN1024-01E . Great watch . Thanks Show details
Follow-up · I will give a follow up of my purchase . The Citizen 300m Pro Divers model # BN1024 - 01E is every bit the special watch I expected it to be. It is built like the Citizen 1000m only in a smaller form. As I have had many diving watches inc Seiko , Omega , and also many previous Citizen models I personally like the new 300m I purchased the most ,… Read more
Bought a Seiko watch and was provided a small discount as it was my first purchase. Great price and a significant difference from local jewellers and stores in my area. The watch arrived super quickly and in great condition. Soon after, my… Read more
manufacturers' warranty arrived as well. Unfortunately for me, the watch I had ordered was too small for my wrist and looked a bit ridiculous size-wise on my wrist. Wasn't an issue with the seller, I had just purchased one that wasn't the right size for me. I contacted them about a return, was given all the info I needed to set that up, and then given a bit more clarity by Deepak when I was uncertain about different parts of the process. Sent it off on the Friday and had the refund by the following Tuesday. All in all, very easy, a decent price, and a very responsive company. Can't recommend them enough and keeping an eye on the starbuy daily deal for my next watch.
Follow-up · - Try one on of that size to get a feel for what looks best for you and what feels best. - He was quick to respond, helpful and gave clear and conscice info on how to get a return -
Positive reviews
I have bought two watches, from Starbuy (1 Seiko and 1 Citizen). On both occasions, they have immediately confirmed my order, immediately emailed me my warranty, immediately dispatched my watch (by express post) and I received my orders within 2 business days. Excellent prices (genuine products), excellent communication and excellent delivery. Exceptional service, nowadays, and very highly recommended. Show details
Great value purchase of mens Squale automatic watch. Visited the store in person and received excellent, friendly service including explaining how to care for the watch. I thoroughly recommend Starbuy. Show details
My purchase from Starbuy was fast and efficient. Delivery was quick and the watch was packaged and protected well! All information, receipts and warranty was sent through fast. Cannot wait to give the watch to my partner for our Wedding! Show details
Negative reviews
Purchased a new Oris Pro Pilot X 400 which developed a fault within weeks. Despite this, I was required to wait weeks for assessment rather than being offered a refund under Australian Consumer Law. Communication was slow and the process unnecessarily drawn out. Disappointing experience for a premium purchase. Show details
Purchased 3 watches previously. Signed up for the $25 discount which was never used previously but no email with discount code was provided. Spoke to staff who confirmed the above, but claimed I unsubscribed and the discount is void. How can this be considering I never received an email?? Staff unable to help and seem totally unconcerned their automated system is driving away repeat business. Will be shopping elsewhere.
Ordered fancy Citizen promaster watch. Took weeks to arrive. Watch was dead on arrival. Was told to leave it it in the sun to power up for the day but stil dead. Returned the watch for assessment and was eventually returned with a working battery but the price had dropped in the meantime while I had no use of it. Was told it was all on me.… Read more
Returned the watch and reordered.
Got the new watch. Within a month, watch kept changing daylight saving time setting randomly for no apparent reason. Contacted Starbuy who said it not thier problem , raise with Citizen as it's a warranty issue.
Citizen support had no idea about the DST functionality and told me to bring it in. Held it for multiple weeks at a time in a cupboard to test and returned the watch without fixing the issue but adjusting the time manually to negate the DST issue, claiming no issue. Brought it in 4 times with no fix. Very frustrating as I could not use the watch the whole time as the time would randomly switch but official technicians could not reproduce or did not understand the issue. Threw the watch as it was it was not fit for purpose.
Poor form from Starbuy skirting Australian Consumer Laws and passing the buck with terrible customer service. They are faulty seconds watches with no support, despite the assurances advertised.
Equally Citizen Australia has turned me off buying another Citizen watch. Incompetent and useless.
Don't buy from this AD. It's a scam selling faulty goods. Checking other low rated reviews, this is a consistent business practice.
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Recent reviews
Prompt response and delivery. Great product and service, saved $$. They helped in registering with Citizen for registration (5yrs) and warranty claim. Bought the Citizen Zenshin (Orange) chronograph, isn't just a "fun" purchase; it’s a technically impressive daily driver. The scratch resistance and comfort make it hard to go back to heavier, more delicate watches. Show details
Excellent watch products and at very competitive prices. Excellent range too. Easy to navigate web site with all the important and relevant information. Fast and easy checkout. I purchased a Citizen diver watch which was packaged very well and sent to me via AusPost Express to Victoria. Overall a great shopping experience which was hassle free. Highly recommend StarBuy for one's watch needs. Show details
When it comes to quality watches I always rely on Starbuy, I have purchase numerous time and I was never disappointed not once, their items are of good quality, their customer service is second to none and when it comes to delivery they are the best always comes on time. And last but not the least I always get a very good deal Ive save a lot of… Read more
money cause their prize are crazy low. Thats why I highly recommend Starbuy they are the real deal when it comes to online seller of quality watches.
Great prices and even better services. The staff respond quickly to emails and shipping is quick too. My watches purchased from Starbuy all have come well packaged. Show details
Seiko watch exactly as advertised, a homage to the pogue from 1970s, 1 of which I owned, but not now. Would’ve been better with automatic movement, but I can live with this Show details
Fantastic Service, Orders processed quickly and efficiently. I have ordered 3 watches through Starbuy now, all were correct first time, came in mint condition and included all the appropriate paperwork. The range of watches is excellent, and the deals are amazing. They beat the competitions price constantly. Especially the 1 day deals. 2 of my… Read more
purchases were 1 day deals, and have saved me about $1175. (I saved about $375 on a Citizen Promaster Marine "Coke" and I saved $800 on a Bulova Mini Lunar Pilot 43.5mm "Snoopy"). The other purchase was on a Ladies Citizen stainless steel, mother of pearl, gold tone, offset diamond set case, sapphire cabochon eco-drive watch for my wife on a weekly flash sale, and saved me almost five hundred dollars. So all up I have saved around $1675 on $3000 worth of watches. That is amazing value. I will be using Starbuy again, that's for sure.
Third watch purchase, outstanding price, fast delivery and great communication. This purchase of my beaut Casio G shock watch is a ripper addition to the collection.. Highly recommend Starbuy for anyone chasing a watch.
An elegant and well-proportioned timepiece with a refined, understated presence on the wrist. The craftsmanship feels assured, and the Eco-Drive movement adds a quiet practicality befitting daily wear. Purchased from STARBUY, with impeccable service and prompt delivery. A most satisfying acquisition. Show details
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Hi there Yadhaev. You had purchased the watch from us on… Read more (+2 replies)