Starbuy

Starbuy

 Verified
Starbuy
4.2

55 reviews

PositivevsNegative
76% · 4210 · 18%
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Return Claim MadeYes · No
Warranty Claim MadeYes · No
Product Quality
4.4
Shipping
4.3

Reviews

55 reviews
A Horsch
A HorschSydney, NSW3 posts
 

Efficient, Polite, Convenient, Sharp prices

Outstanding, efficient service! Amazing watch retailer - top prices.
After my recent unbeatable deal on the Lunar Pilot - and the service received more purchases to follow.
The 'Arnie' Seiko is next
Clay.M
Clay.MSydney, NSW
 

Purchase and refund

Have seen ads for the appearing recently. Extremely poor and unprofessional customer service team regarding the refund process Show details
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Nick G.
Nick G.Greater Melbourne (Inner), VIC
 

Great

Emailed asking for a price match on Tuesday, got a response within an hour agreeing to match and I had the watch literally 24 hours later.
I have bought 4 watches and had similar great experiences each time. Show details
Seb A.
Seb A.Greater Melbourne (Inner), VIC
  Verified
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Starbuy
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The Analyst
The AnalystSouth East Queensland, QLD4 posts
  Verified

Excellent price, excellent service

I purchased a Seiko SRPJ07K1(Supercars limited edition) watch. The goods arrived within 3 days safe and sound, very well packaged with plenty of bubble wrap. Starbuy issued the Seiko e-guarantee at the time of dispatch.

The Starbuy price of the watch was the cheapest on the market. Very happy with the purchase. Thank you Starbuy. Highly recommended Show details

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Wayne5656
Wayne5656Metropolitan Adelaide, SA2 posts
  Verified

Highly Recommended

I recently purchased a Seiko Prospex dive watch from Starbuy. their prices were significantly cheaper than most others. They shipped the next day & used express post, which meant I had the watch in a couple of days. Came well packaged and with the Seiko warranty. Highly recommend A+++. Show details
Salvatore D.
Salvatore D.Perth, WA29 posts
 

Watching brief

I purchased a citizen promaster from starbuy via ebay. As an ebay plus member, an extra discount was offered. Great watch n' all but, do yourself a favour when thinking of buying a watch from starbuy, keep a watching brief over it, because they tend to suddenly announce "price drops" every couple of weeks, as I found out. Case of bad luck or not being switched on. Motto of my story is, put the emotions on hold for a few days and let starbuy save you hundreds of dollars by simply keeping a watching brief over it. Ahhhh, the dreaded "price drop." Got me. Show details
Product Quality
Shipping
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Bigg D.
Bigg D.
 

Amazing, 100% would recomend

I bought a Seiko presage from here, I thought it was a scam because the price seemed too good to be true but although it did take a few days longer than they had predicted, the watch arrived and it is legit and I love it. I will be shopping here again sometime soon. Show details
Product Quality
Shipping
dlb.aspire
dlb.aspirePerth, WA
  Verified

Seconds quality and treated with content when questioned. Don't waste your time and buy retail

Bought two watches off Deepak at starbuy and both had issues that when brought up I was treated poorly and have now been barred from future purchases. Thinking this company just sells seconds and flawed products that you are expected to just grin and bare it. Won't ever buy here again nor recommend this site. Show details
Mark
Mark
 
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Daniel L.
Daniel L.
  Verified

Loved buying through Starbuy

I bought a Seiko Prospex Alpinist (SPB121J) through Starbuy's click and collect system. Their service was excellent and responses almost instant, and Olivia the office manager at their Alexandria showroom was a pleasure to talk to both over the phone and in person. During the collection process, Olivia gave me a lot of helpful tips for watch care and showed me around their showroom at my request.

Apart from the customer service, the price goes without saying; it is absolutely more affordable to buy through Starbuy given their pricing model. I would recommend looking to buy through them, and will be doing so myself in the future. Show details

Eddy
Eddy10 posts
 

Oris watch deployment clasp issues and missing booklet in watch box

Purchase Oris watch from Starbuy. When Received found, deployment clasp had issues and booklet was missing from box. Doubt it was genuine oris watch. Anyway requested for exchange as it was purchased on sale but they only offered refund. Show details
Product Quality
Shipping
LakesideComputers
LakesideComputersGreater Melbourne (Inner), VIC73 posts
 

Watch for my birthday was excellent

I had a look at many watch sellers on line and in the stores for the seiko s5 blue field watch srpg39k. The watch dealers where a few hundred dollars dearer for the same watch with a naito strap. Starbuy and Watch depot where the cheapest and both willing to give me a discount. As starbuy had a better reputation and they gave me a $20 discount on an already cheapest price than others. I went with them. It arrived a couple of days later and with a lovely leather band.
Can't be any happier and haven't taken it off yet. And my birthday is next week Show details ·  1
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Danny B.
Danny B.Perth, WA5 posts
  Verified

Terrible experience, Buyer beware. 0 stars if possible

Purchased 2 watches off Deepak at starbuy the second of which the tachymeter hand did not line up properly at 12. I sent pics and was told it was my fault and I had done something to it. I wasn't happy with the accusation and asked for a refund. I sent it back and finally got back my money. I made the mistake of seeing a good deal at this same store from a Facebook page of watch lovers that I am a part of and decided to give them another try. I placed the order and the money was taken. A week later I was refunded and told he wouldn't sell to me again.

Great way to be treated by a so called small business owner.

Brett
BrettPerth, WA
  Verified

Great to deal with

I just purchased a Seiko 5 sports watch from starbuy. I looked at reviews first an then decided to pull the trigger. Firstly, their prices were significantly cheaper than everyone else. They sent express post, which meant I had the watch in a couple of days. Came well packaged and with seiko warranty. I'll definitely be using these guys again. Highly recommend. Show details
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Questions & Answers

vladimir
vladimir

Is starbuy sell original watches legitt?

still_hungry
still_hungry  

Yes. I have ordered something like half a dozen watches over the last couple of years from them and each time they have delivered perfectly and sent through the Australian warranty paperwork via email.

Service is great, prices are the best.

Riken P.
Riken P.

Is Starbuy a legitimate website ?

John
John  

Sure are mate....they are the best watch company I have dealt with...sales are amazing and the shipping time is like lighting...7 stars if I could...

Laurika Pietersen
Laurika Pietersen

I have purchased two watches as gifts, neither were received well. What is the return policy/procedure?

Ling
Ling  

Good luck. I ordered a watch from Starbuy and received an empty box. Notified them immediately. It's been three weeks and still no answer. They haven't refunded or resent the item.

Details

CategoryOnline Shops and Jewellery Shops & Brands
Offers Free Standard Shipping Yes
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsAfterPay, Go Mastercard and ZipPay / ZipMoney
Visit official website

Contact info for Starbuy

Mon8:00 am - 5:00 pm
Tue8:00 am - 5:00 pm
Wed8:00 am - 5:00 pm
Thu8:00 am - 5:00 pm
Fri8:00 am - 5:00 pm
SatClosed
SunClosed

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