Reviewer Photos & Videos
Great communication and always a quality product. I'm happy to call myself a 'regular'.
Always satisfied with my orders. Will continue to use Stella Canvas, who provide excellent service, attention to detail, true colour, clarity, framing & packing.
Super happy with how my paintings are reproduced.
accurate colour reproduction
Far better quality than commercial in store printing places at competitive pricing. The colour reproduction is spot on to submitted image and the scaling is perfect. Online ordering system is ever easier than in store.
*canvas on left
Have used Stella Canvas many times and have never been disappointed. Quality at a good price. Delivery has always been prompt and safe. I have no hesitation in recommending this company.
New owners are fabulous and their quality is top notch.
Just hung a fabulous canvas print from Stella Canvas. Their customer service has been refreshing. They were in contact during the whole manufacture of my custom print. Having had visited their workshop, I was excited that the entire print and assembly of the each canvas is done locally and not outsourced to cheap printshops overseas. Looking forward to ordering another print soon.
Canvases by Stella.
My canvases arrived quickly and are of great quality. The webpage was easy to order through and I’m getting lots of compliments. I’ll be ordering more soon. Thanks Stella Canvas
Exceptional value, superb quality and wonderful friendly service.
I had used Stella Canvas a few years back and with no problems and great quality product. Just recently, I placed three separate orders with Stella Canvas and the resulting canvases were exceptional in their colour & detail, quality stretching, framing and finish, and being strung to mount flush on the wall.
The online ordering and file uploading is easy and straight forward with plenty of size options, wrap/edging and frame thickness options available.
The production and turn around times were fast and I was kept informed via email re the pr...
Fantastic Service, Awesome print.
I had used Stella a few years ago and had no complaints. They may have been some problems later on but the new owners certainly take pride in their work and kept me well informed of the job progress.
If you have doubts about the photo quality then speak to them before committing. I was confident that my photo was OK and could not be happier with the resulting canvas.
Great service, great product
This was my first time using Stella Canvas. Our canvas arrived today and I'm very happy with the result. I've been even more than happy with the level of customer service. A phone call from Joseph with a suggestion for a change in dimensions to make for a better product, then an email to tell it had been dropped at the post office but to be aware that the bush fires may delay delivery were both very appreciated. Highly recommended!
We have taken over the business and have been operating since June 2019 . All reviews previous to this date relate to the previous owner. We accept bona fide wholesale customers and retail customers. We have a history in the printing and sign industry and a passion for photography. All our prints and manufcture are done here in our workshop on the NSW South Coast. We also have a phone number and can be contacted in business hours. See the website, facebook & instagram for details
I was a wholesale client with Stella Canvas for 5 years and had very few issues with them until late 2018. I think the business restructured at this time and I started noticing changes. Exorbitant shipping prices have been introduced for larger prints (e.g. $80 to ship to Western Australia when the print costs less than that, ridiculous!). Prints are now made overseas, were previously made in Australia. One of my largest orders for a client (18 prints) had serious print defects in half the prints. Clear evidence that no Magenta ink had been use...d (printer probably ran out) - images (attached) were sent to StellaCanvas and they wouldn't re-print without having the customer return the canvases. Massive inconvenience for the customer and the misprint was so blatantly obvious. Wouldn't negotiate, not even with a 5-year wholesale client. Very poor customer communication - expect to wait up to a week to get a reply, makes getting any issues sorted out extremely difficult. 10 business day shipping turnaround is optimistic, expect more like 15 days if you're lucky. In 5 years as their wholesale client, they would never give me their phone number, I always found that so odd!
Poor Quality and bad customer service!
We have been using Stella Canvas for at least 5 years now and the quality has always been great.. but this time it arrived from China and the colours were all faded ( I have ordered the same file before and it was perfect). When I contacted customer service, they advised me it was my file and they would not re print it or offer me a refund. How does that make sense?
We were happy with the canvas which were printed by them a couples of years ago, so we decided to make another order from Stella Canvas this time. However, the canvas we got this are really disappointing!
We've bought 2 60cm×30cm canvas and 4 20cm×20cm canvas.
Canvas 60×30: the image ratio is wrong. The image of both canvas are "stretched".
Canvas 20×20: When I placed the order, I made sure the images were in the centre. Unfortunately the canvas I got are so disappointing. The images were shifted to left. Also the colours are dull.
I...'ve tried to contact them once I received the parcel. I got a message from the Facebook messages asking me to send a email to their customer service. So I did. However, it's been nearly a week but I still have not heard from them.
Great product & Service!
I am very happy with the canvas prints and the customer service.
Great job will recommend for sure and order again!
Happy with Canvas but very dissapointed in delivery time.
The canvas was good, and I was happy with what I received.
However, I am not happy with the length of time it took, almost a month.
And I am not happy with the lack of customer service.
When I emailed to ask about delivery times, I was ignored.
All 5 Large items arrived in perfect condition.
To say your company did an amazing job wouldn’t be praise enough.
You can be counted upon to show True, RGB colour on READY to hang canvas. I gave Stella a challenge, Vivid Abstract, Aerial shots, and Fire. All perfect
I would not hesitate to send you my photos, because I know, and trust you to do a perfect job in the printing.
I would also like to say, you take it a step further. The packaging was strong and safe from other handlers, the items may run into while traveling to Queensland.
Questions & Answers
Sorry, there are no questions yet.
Get an answer from our members and Stella Canvas representatives
Other Photo Printing Services
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.