Sterling Homes

Sterling Homes

Sterling Homes
3.4

99 reviews

PositivevsNegative
58% · 5738 · 38%
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Build Stage
  • Pre-Construction
  • Mid-Construction
  • Post-Construction
Customer Service
3.9
Site Admin
3.9
Timeliness
4.0
Structural Integrity
4.4
Plumbing & Waterproofing
4.6
Electrical & Lighting
4.5
Flooring
4.4
Transparency
3.7
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Reviews

99 reviews
99 reviews
Bubble n S.
Bubble n S.
  Verified

P Finnochio (Sterling Homes) - great customer service

Our home was built by Sterling Homes 18 months ago and an issue was recently found. We had no hesitation in phoning Peter Finnochio from Sterling who had provided professional customer service throughout the build and was there for us in this instance as well. Peter is well known for his absolute commitment to client needs, with a career of over 30 years standing. We have found him to be an honest, highly experienced professional. Show details
Lena L.
Lena L.
 

Sterling Homes Representative Peter Finnocchio

I built with Peter over 20 years ago and have come back due to the fact he is recognised as an industry leader and brings tangible experience to every customer. His comprehensive knowledge and understanding of the building industry has amassed over three decades of practical experience. Focussed on the entire process to gain the most effective results. Peter can impart extensive knowledge and confidence in buyers. His tenacity, perseverance and exceptional skills and complemented by an ability to think laterally in all situations.

I am thrilled with the quality of my new home and Sterling were brilliant every step of the way. I highly recommend meeting with Peter to build your dream home. Show details

Structural Integrity
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Andrew T.
Andrew T.Metropolitan Adelaide, SA
  Verified
Customer Service
Timeliness
Structural Integrity
Plumbing & Waterproofing
Transparency
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Brittany
BrittanySouth Australia
  Verified

Peter Finocchio - great customer service!

My husband and I are really happy with our first home built by Sterling. Peter offered insightful and helpful advice. He discussed practical options and it was evident that he was treating it as if it were his own home. He also has a wide contact base and was able to recommend other trades to us to help us complete our home post-handover. He was always available and went out of his way to support us. Thanks! Show details
Timeliness
Bailey C.
Bailey C.
  Verified

Got the job done!

Building a house during a pandemic was an audacious task and at times it seemed like it couldn't be done. If it wasn't for Peter Finnocchio's optimism and problem solving I don't think we would have gotten over the line. But now, here we are standing in our completed home. At times, things took longer than I wanted them to - but given the unprecedented times, I am happy that we had the patience to see the project through. We are very happy with the final product and happy that we chose to go with Sterling. Show details
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Hamish
Hamish
  Verified

Happy Customer

I had the pleasure of working with Sterling Homes on the construction of my new home and I could not be happier with the experience. From start to finish, their team went above and beyond to ensure that every aspect of our planned house was brought to life.
Not only was the building process seamless and efficient, but the customer service was exceptional. Every member of the Sterling Homes team was extremely professional, knowledgeable, and always available to answer any questions or concerns we had. They were truly invested in making our home building experience a positive one. Add to that the trying circumstances of a build during a pandemic and we couldn't be more impressed with their service and quality of product. Show details
Villa Messina Not Now
Villa Messina Not NowSouth Australia
  Verified

10 star service

30 yrs in the industry said to me, my consultant knew the building industry, and being with the same company said reliability. Flawless and easy to deal with, Sterling Homes really do build the best homes in SA, after all they have build most of them, it’s SA best kept secret.
Peter Finochio was amazing , a true professional, so much so I’m going to build more homes with Sterling. Great service. Show details
Matt B.
Matt B.Metropolitan Adelaide, SA
  Verified
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Disappointed Client
Disappointed ClientSouth Australia
  Verified
Swe.
Swe.
  Verified

Made our dream home come true

Our Salesperson Mr. Peter Finocchio from Sterling homes is the best, he guided and assisted us with all aspects of preconstruction and he also helped us to get finance when everyone said no... he is our lifesaver and without Mr. Finocchio we would never be able to build our dream home. Show details
Sunny
Sunny
  Verified

Thanks, Sterling Homes

Thanks, Sterling Homes especially Peter Finocchio for building our first dream Home .Setting exceptional building example both with quality and experience, we gone through the whole build. Peter was so helpful, very professional, friendly , even called every single day , never hesitating in giving good ideas. Show details
Hippy
HippyMetropolitan Adelaide, SA
  Verified

Another great home

This is our second home built through Sterling and once again we are very happy. The house ran smoothly from start to finish, and this time I had a better understanding of what we wanted for our forever home. With the help of Bronwyn in selections we were able to create a home that we love.
All the trades were excellent, and considering building during a world epidemic affecting people and material supply, they were able to keep the build moving well. Having lived in the house for a year now I can confirm that maintenance was minimal and completed promptly and professionally.
Thank you to all the team. Show details
Timeliness
Deb S.
Deb S.South Australia
  Verified

Happy with our Sterling Home

Having recently been given the keys to our new first build home on 9/12/22 and looking back on the past months, we are very happy with the finished product's high quality level. The slab was laid on 22/2/22 and construction time was longer due to the Covid situation. We received informative replies to email queries sent by ourselves which was appreciated. Special mentions: Pina (our customer service go to person) always friendly and helpful; also senior salesman Peter Finocchio who signed us up, answered our very many phone calls throughout the process, suggested ideas/options and who still goes out of his way to assist us now after handover ... you are a legend! We would recommend Sterling Homes. Show details
Rhuah
Rhuah
  Verified

Great Work and Excellent Consultant

We built our first family home with Sterling Homes. From sales to the build John Lea was fantastic, answered any and every question we had promptly. Once paperwork was complete our build started almost instantly and flowed nicely from start to finish and 6 months later it we were in our brand new family home. If we were to build again we would definitely build through Sterling Homes with John Lea for our sales consultant. Show details
Site Admin
Steven D.
Steven D.
  Verified

Sterling Experience

We found the process relatively easy and stress free. They have always kept me in the loop with where my build was up to, what the next steps of the process was, and informed me of what was required from myself at any given stage. I would highly recommend Sterling Homes to anyone looking to build a home and only have positive experiences to speak of from my build with Sterling Homes. The home was well managed from start to finish, the build seemed to move from start to finish without any delays and we experienced no issues during construction that could not be overcome to my satisfaction. Show details

Questions & Answers

Shay O
Shay O

Hi guys, we built with Sterling 3 years ago, moved in 2 years ago. The water pressure in our ensuite shower is virtually nothing but pressure in the main bathroom shower is great. Im guessing its a head or handle flow problem. Would Sterling cover this issue since the house is only 3 years old or do i have to call a plumber and cover the cost of the fix myself?

David and Chris
David and Chris  

Sorry, I don’t really know. Maybe try Sterling and see what they say?

Worry1
Worry1

Hi did anyone built a home with Stirling homes in Gympie? , and what was your experience?

Kate Mawson
Kate Mawson  

Did you end up building with them? We are considering them for our build too.

Worry1
Worry1  
Nothaapyeither
Nothaapyeither  
Big G
Big G

What can be done about the apparent fraud being committed by sterling homes. There appears a lot of the same type of complaints appearing on a regular basis.

...... Finding rock on site despite no indication on soil reports, this is interesting given that in many cases they have established the blocks and filled the block?

...... Need for more cable to meter box and hole, This is an obvious rort when they set the block and house position on block and why does it seem the same lengths are appearing in all cases?

Does anyone else find these types of variances odd?

Craig
Craig  
Big G
Big G  
touchstone64
touchstone64  
See all Sterling Homes questions

Extra Information

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